Johnson & Johnson

• Operate as an authority in behavioral health trends both clinically and within geographical market environments. • Build coordinated account plan strategies including understanding of account structures and patient flow, access landscapes, and emerging market/account trends. • Garner insights that anchor strategic account plans aligned to customer needs & brand strategies to deliver on local market opportunities. • Drive account plan development, ensure clarity on roles & responsibilities, champion our Neuroscience Ways of Working, and drive accountability across coalition teams to pull though account plans tactics. • Identify, engage, and develop relationships with population health decision makers who influence care within behavioral health marketplace and systems. • Integrate priority resources, engage internal key partners, and education that activate customers to increase patient access across care delivery, care coordination, trade, and payer accounts. • Proactively lead internally including field sales, home office, etc. to meet/complete brand marketing strategies and facilitate execution of account plans. • Consistently adhere to all company current compliance guidelines and policies.

• Lead commercial channel strategy for key distributor partners, kit packers, and third-party commercial organizations • Own the account management process for designated distributors, including executive engagement, business reviews, performance tracking, and cross-functional coordination • Drive connected business planning by participating in the monthly IBP 24-month demand renewal process • Maintain and update the 5-year rolling commercial forecast in partnership with Marketing, Finance, and Demand Planning • Identify and quantify risks and opportunities across channel, acute, and out-of-hospital markets • Develop and deploy market development, portfolio, launch, contracting, pricing, and incentive strategies

• Handle customer & stakeholder inquiries and complaints effectively taking ownership and escalating where required. • Managing customer and commercial team interactions through telephony services. • Contribute to achieving the team’s set KPIs by ensuring all customer orders, bookings & invoices are processed accurately in compliance with J&J Quality Systems & relevant SOP’s. • Contribute to the National Customer Service Network providing support when needed. • Collaborate with multiple departments including but not limited to Finance, Warehouse, Supply Chain, Commercial Team, Loan Kits etc. • Effectively manage orders, consignment inventory, liaising with product specialists, hospital staff and warehouse to maintain stock availability at hospital locations.

• Provide case support to physicians within certain territories. • Cover procedural case coverage for peripheral and coronary interventional procedures in the pre-market and post-market phases. • Play a critical role in clinical studies including device training, case support, • Ensure timely data collection for clinical programs. • Present clinical study training materials based on investigational plans to support the safe and effective use of medical devices. • Manage key study investigators and foster relationships with medical advisors. • Partner with clinical research colleagues to meet business needs including site re-training and data collection. • Administrative activities including training to procedures, manage territory travel and budgets.

• Lead commercial channel strategy for key distributor partners, kit packers, and third-party commercial organizations, ensuring joint business plans, account priorities, and execution plans deliver growth, share expansion, and commercial targets across acute and out-of-hospital markets. • Own the account management process for designated distributors, including executive engagement, business reviews, performance tracking, and cross-functional coordination with Sales, Marketing, Finance, Contracting, Vendor Relations, Supply Chain, and external partners. • Drive connected business planning by participating in the monthly IBP 24-month demand renewal process, maintaining channel inputs in the live planning file, and translating demand signals, assumptions, risks, and opportunities into clear commercial actions. • Maintain and update the 5-year rolling commercial forecast in partnership with Marketing, Finance, and Demand Planning, ensuring readiness for Executive IBP/MBR reviews and MTP discussions. • Identify and quantify risks and opportunities across channel, acute, and out-of-hospital markets; develop countermeasures to close gaps, mitigate risks, accelerate demand generation, and support sustained portfolio adoption. • Develop and deploy market development, portfolio, launch, contracting, pricing, and incentive strategies that support targeted product adoption, distributor engagement, new channel opportunities, and accelerated growth. • Define success metrics for channel programs and third-party partnerships, monitor performance against targets, and ensure confidential planning content is accurate, current, and aligned with archived monthly Executive IBP/MBR versions.

Role Description We are searching for the best talent for a Territory Assistant. The position is located at our Boston, MA office location. The overall responsibilities of the Territory Assistant position include: - Assisting Sales Teams in the preparation, delivery, and installation of Product Sets. - Improving customer service. - Using product knowledge to ensure sets are fully equipped and delivered timely to customer locations. - Ensuring product exchanges are completed accurately. You will be responsible for: - Assuring that the proper equipment is available and knowing which sets are required for specific surgeries. - Delivering/Picking up equipment for surgery. - Performing and shipping product exchanges. - Maintaining equipment and promotional materials in a presentable manner. - Understanding and properly communicating the function of the product line. - Performing administrative duties to assure customer satisfaction. - Acquiring knowledge of all new products added to the line. - Communicating activities to regional and senior management and the Consultant via monthly reports. - Being involved in field support activities as assigned by Regional Manager / AVP. Qualifications - High School Graduate or equivalent distribution center experience. - 1-3 years of experience working within a medical device distribution facility. - Must have high attention to detail and ability to work in a fast-paced environment. - Computer literacy required; working knowledge of Microsoft Office Suite desired. - Knowledge of the DSI and product complaint process desired. Requirements - Field Support - Product Advertising - Product Scheduling Preferred Skills - Accountability - Analytical Reasoning - Communication - Customer Empathy - Customer Service - Customer Support - Customer Support Operations - Customer Support Trends - Data Reporting - Detail-Oriented - Equipment Maintenance - Innovation - Issue Escalation - IT Service Desk - Process Oriented - Project Management Office (PMO) - SAP Field Service Management - Service Request Management Benefits - Anticipated base pay range: $45,100.00 - $73,370.00 - Eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). - Eligible to participate in the Company’s long-term incentive program. - Vacation: 120 hours per calendar year. - Sick time: 40 hours per calendar year; 48 hours for Colorado residents; 56 hours for Washington residents. - Holiday pay, including Floating Holidays: 13 days per calendar year. - Work, Personal and Family Time: up to 40 hours per calendar year. - Parental Leave: 480 hours within one year of the birth/adoption/foster care of a child. - Bereavement Leave: 240 hours for an immediate family member; 40 hours for an extended family member per calendar year. - Caregiver Leave: 80 hours in a 52-week rolling period. - Volunteer Leave: 32 hours per calendar year. - Military Spouse Time-Off: 80 hours per calendar year.

Role Description We are searching for the best talent for an Associate Director, Interventional and Surgery. Remote work options may be considered on a case-by-case basis and if approved by the Company. About Cardiovascular: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. The Associate Director, Professional Education – Interventional Cardiology and Surgery Platform, will be responsible for developing and executing a comprehensive medical education strategy. This includes: - Development and implementation of platform training programs. - Creating and managing comprehensive educational activities targeted at platform specialists. - Enhancing product understanding, procedural knowledge, and best practices associated with the Abiomed portfolio of products. - Building a team and running successful end-to-end education programming. - Developing measurement tools to assess impact. Qualifications - Bachelor's degree required, advanced degree preferred. - 5+ years of experience in professional education within a medical device or pharmaceutical organization, with more than 2 years’ experience leading a full-service professional education team. - 3+ years in people leadership with a proven track record of success. - Launch experience within platform area and MCS experience preferred. - Established relationships with Key Opinion Leaders in platform space. - Strong organizational skills with the ability to manage multiple projects simultaneously. - Excellent communication skills, with the ability to effectively convey complex concepts to diverse audiences. - Strategic thinker with the ability to drive results and adapt to evolving market dynamics. - Ability to travel up to 70%. Requirements - Develop and lead a team of Professional Education Managers on the execution of high-impact education programs. - Set direction and oversee performance to drive team success within Professional Education. - Develop strategy for courses and other peer-to-peer initiatives, including design, execution, HCP engagement, and content strategy. - Oversee the implementation of educational activities, including workshops, training sessions, webinars, and symposia, both in-person and virtually. - Develop and implement key performance indicators and mechanisms for evaluating the effectiveness and impact of educational programs. - Cultivate relationships with key opinion leaders, professional societies, and academic institutions. - Engage with healthcare professionals to understand their educational needs and gather feedback for continuous program improvement. - Maintain strong partnership with Medical Affairs field team, Global Strategic Marketing, US Commercial Marketing, PPD and Commercial team. - Ensure all activities adhere to the highest standards of integrity and comply with regulatory requirements, company policies, and industry standards. - Ensure compliance with relevant regulatory requirements, including but not limited to accreditation standards, industry codes of conduct. - Other duties as outlined by the Director of Professional Education. Benefits - Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. - Consolidated retirement plan (pension) and savings plan (401(k)). - Vacation – 120 hours per calendar year. - Sick time - 40 hours per calendar year; for employees who reside in the State of Washington – 56 hours per calendar year. - Holiday pay, including Floating Holidays – 13 days per calendar year. - Work, Personal and Family Time - up to 40 hours per calendar year. - Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child. - Condolence Leave – 30 days for an immediate family member; 5 days for an extended family member. - Caregiver Leave – 10 days. - Volunteer Leave – 4 days. - Military Spouse Time-Off – 80 hours.

• Provide case support to physicians within certain territories. • Case support on peripheral and coronary interventional procedures in the pre-market and post-market phases of product development with the Shockwave Medical Intravascular Lithotripsy (IVL) technology. • Play a critical role in clinical studies including device training, case support, and ensuring timely data collection for clinical programs. • Manage key study investigators; foster and maintain strong relationships through direct interactions with medical advisors and clinical leaders. • Partner with other clinical research colleagues to meet business needs in the field including site re-training, data collection for timely database locks and resolution of critical issues. • Administrative activities including training to procedures, manage territory travel, and budgets. • Other duties as assigned.

• Develop and execute a winning commercial strategy for Southern Germany. • Identify key accounts, build a robust sales funnel, and take full ownership of the business results in your region. • Establish and nurture deep, long-term relationships with interventional cardiologists, heart failure teams, and hospital administrators. • Present in the cath lab, working shoulder-to-shoulder with your Clinical Consultant counterpart to ensure every case is a success. • Relentlessly pursue and achieve your sales targets with ethical sales practices. • Collaborate daily with your regional Clinical Consultant and the Strategic Marketing Manager.

• Act as primary local company contact for assigned sites for specific trials. • Actively participate in site feasibility and/or Site Qualification Visits (SQVs). • Attend/participate in investigator meetings as needed. • May be expected to help prepare meeting materials and may be required to present at the investigator meeting. • Execute activities within site initiation and start-up, preparation and conduct of site monitoring (including remote monitoring), site management (by study specific systems and other reports/dashboards) and site/study close-out according to SOPs, Work Instructions (WIs) and policies. • Implementation of analytical risk-based monitoring model at the site level and work with the site to ensure timely resolution of issues found during monitoring visits. • Implement and execute all tasks independently with little or limited supervision. • Ensure site staff are trained, and the corresponding training records are complete and accurate at any point during all trial phases. • Collaborate closely with LTM and central study team for the activities during site activation phase in order to speed up the process and activate the site in shortest possible timeframe. • May be required to help provide solutions to challenges faced in other sites in the country. • Contribute to site level recruitment strategy and contingency planning and implementation in partnership with other functional areas. • Ensure site study supplies (such as Non-Investigational Product (IP), lab kits, etc.) are adequate for trial conduct. • Ensure that clinical drug supplies are appropriately used, handled and stored and returns are accurately inventoried and documented. • Arrange for the appropriate destruction of clinical supplies. • Ensure site staff complete data entry and resolve queries within expected timelines. • Ensure accuracy, validity and completeness of data collected at trial sites. • Proactively ensure that all Adverse Events (AE)/Serious Adverse Events (SAEs)/Product Quality Complaints (PQCs) are reported within the required reporting timelines and documented as appropriate. • For AEs/SAEs, ensure that they are consistent with all data collected and with the information in the source documents. • Maintain complete, accurate and timely data and essential documents in relevant systems utilized for trial management. • Fully document trial related activities, in particular monitoring. • Write visit reports and follow-up letters in accordance with the SOPs. • Promptly communicate relevant status information and issues to appropriate stakeholders. • Reviews study files for completeness and ensure archiving retention requirements are met, including storage in a secure area at all times. • Collaborate with LTM for documenting and communicating site/study progress and issues to trial central team. • Attend regularly scheduled team meetings and trainings. • Comply with relevant training requirements. • Act as local expert in assigned protocols. • Possess proficient therapeutic knowledge sufficient to support role and responsibilities. • Work closely with LTM to ensure Corrective Action Preventative Action (CAPA) is completed for Quality Assurance (QA) site audits and for quality issues identified at the site during routine monitoring and other visit types (e.g., Compliance Monitoring Visit (CMV)). • May be required to oversee audit and inspection preparation by Associate SM. • Prepare trial sites for close out and conduct final close out visit. • Track costs at site level and ensure payments are made, if applicable. • Establish and maintain good working relationships with internal and external stakeholders, in particular investigators, trial coordinators and other site staff. • May participate in the Health Authority (HA) and Independent Ethics Committee (IEC)/Institutional Review Board (IRB) submission and notification processes as required/appropriate. • Act as a point of contact in site management practices. • Provide credible and useful insights and input. • May be assigned as a coach and mentor to a less experienced site manager. • May be required to contribute to process improvement and training. • Occasionally lead and/or participate in special initiatives as assigned. • May assume additional responsibilities or special initiatives such as “Champion” or Subject Matter Expert.”