National Basketball Association - NBA

Title: Product Experience Analytics Lead Location: New York, USA Hybrid Job Description: WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week. Sr. Director, Product Experience Analytics Lead Group and Position Summary The NBA’s Direct-to-Consumer (DTC) team is responsible for delivering the NBA experience to fans everywhere through best-in-class digital products, including NBA League Pass, NBA ID, and the NBA App. The team drives innovation across product, content, and distribution to deepen fan engagement, grow audiences, and power the league’s global digital business. Job Summary We are seeking a Product & Experience Analytics director to serve as the senior-most analytics leader supporting Product, Content, and App experiences across the NBA’s global digital ecosystem. This role is a highly strategic, senior individual contributor who operates with broad scope, influence, and accountability, acting as the primary thought partner to senior product and business leaders. You will define how success is measured across the fan journey, establish scalable analytics frameworks, and drive step-change improvements in engagement, retention, and monetization. You will own the end-to-end analytics strategy across product and content experiences—spanning measurement, data collection, experimentation, business intelligence, and insight generation—while ensuring alignment with broader league-wide data and business objectives. This role requires a unique combination of deep technical expertise, business acumen, and executive-level communication, with the ability to influence roadmap decisions and shape long-term strategic direction. Major Responsibilities Strategic Analytics & Business Leadership - Serve as the primary analytics leader and strategic advisor to Product, Content, and App leadership - Define and drive the analytics vision, roadmap, and operating model for product and content experiences - Translate complex behavioral and business data into clear strategic recommendations that influence senior leadership decisions - Partner with executive stakeholders to align analytics priorities with company-wide growth and engagement goals Product & Content Experience Measurement & Analytics - Own the measurement strategy for fan journeys once they land in the product ecosystem from onboarding through engagement and retention - Partner with Product and Engineering to define instrumentation requirements, ensuring data is collected safely and accurately, and embedding analytics best practices into the development cycle - Learn and evolve the data taxonomy, tracking, and tagging framework, translating business questions into scalable measurement decisions - Identify opportunities to improve product and content performance through advanced behavioral analysis and segmentation - Partner with Product and Content teams to inform roadmap prioritization and feature development Business Intelligence & Data Strategy - Lead the development of scalable business intelligence frameworks, including KPI design, executive dashboards, and self-serve analytics capabilities - Define and standardize core metrics and data definitions across product and content teams - Partner with Data Engineering and BI teams to ensure robust data architecture, instrumentation, and governance - Drive adoption of BI tools and data products across the organization, enabling data-driven decision-making at scale Hands-On Analysis & Technical Execution - Conduct and oversee deep, hands-on analysis using SQL and complementary tools to explore user behavior, diagnose performance issues, and uncover opportunities - Work directly with large-scale behavioral datasets (e.g., clickstream, video consumption, subscription data) to generate insights - Collaborate with advanced insights and data science teams on predictive modeling, segmentation, and personalization initiatives Experimentation & Optimization Leadership - Define and evolve the experimentation strategy across product and content experiences - Lead hypothesis development, prioritization frameworks, and test design in partnership with cross-functional teams - Ensure experimentation insights are translated into measurable business impact and scaled learnings Cross-Functional Impact & Leadership - Act as a unifying force across analytics functions, ensuring consistency, rigor, and alignment - Provide technical and strategic leadership to shared analytics resources, including embedded analysts and external partners - Mentor and elevate junior analysts through guidance, code reviews, and project leadership - Establish best practices for analytics workflows, documentation, and knowledge sharing Required Education/Professional Experience - 10+ years of experience in product analytics, data science, business intelligence, or related fields - Proven track record of operating as a senior IC or analytics leader influencing product and business strategy - Experience in digital products, media, streaming, or subscription-based businesses strongly preferred - Demonstrated success in building and scaling analytics frameworks and BI capabilities within complex organizations - Bachelor’s degree required; advanced degree (MBA, MS, or equivalent) preferred Required Skills/Knowledge Attributes - Proven ability to influence product strategy and decision-making through data-driven insights - Advanced proficiency in SQL and experience working with large-scale behavioral datasets - Strong expertise in business intelligence, dashboarding, and data visualization tools (Tableau, Power BI, Looker, etc.) - Deep understanding of product analytics, user behavior, and lifecycle metrics - Experience working in a cloud-based data warehouse environment (Azure, Snowflake, BigQuery, etc.) - Strong Experience with experimentation frameworks and A/B testing methodologies - Familiarity with digital analytics tools (e.g., Amplitude, Adobe Analytics) and modern data platforms (e.g., Snowflake, Databricks) - Experience with Python or R is a plus - Operates with director-level autonomy and accountability - Influences VP- and SVP-level stakeholders on strategic decisions - Drives measurable business impact across engagement, retention, and revenue - Sets the standard for analytical rigor and excellence across the organization - Knowledge of basketball and a passion for the NBA and sports is helpful and welcomed Salary Range: $195,000 - $220,000 Job Posting Title: Senior Director Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days. We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness

Title: Marquee Events, Program Lead Location: New York, USA Job Description: WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week. _________________ Position Summary: The leader in this role will be highly collaborative, innovative, entrepreneurial, and results-oriented with deep experience in global event management, complemented by strong commercial sensibilities and creative instincts. This role will be responsible for some of our most high value media-driven NBA events such as Global Games and fan-first engagement programs such as NBA House. The person in this role will manage budgets and event program plans, oversee a variety of vendor and venue partners to ensure all stakeholders deliver a high-quality experience for our key constituents (e.g. teams, media, partners, guests, players). To be successful in this role, this executive will be a strategic and curious thinker who understands all aspects of live events, with an emphasis on developing new ways to save money, make money and engage fans. They are a mega project manager that has extraordinary organizational skills and is self-motivated. The person in this role will be confident, decisive, and able to display a management style that emphasizes intense partnership, communication, and commitment on all levels, especially working cross-functionally with partnerships, production, marketing, and teams. They will be able to navigate ambiguity to drive swiftly toward clarity and solutions, capable of skillfully leveraging insights in new and advanced ways. This individual ensures accountability and manages toward outcome-based results. The role will require significant international travel. The specific scope of this role will initially include the following programs, with a focus on managing basketball-led initiatives and cross-functional groups. - Combine - Draft - Global Games – Asia - Global Games – Europe - Global Games – Mexico - All-Star Major Responsibilities: - Play a key role in catalyzing a unified, global events function and team, integrating efforts and people across the world. - Deploy a hands-on, passionate approach to the job. Attract, build, and lead a high-performing teams. - Execute against the roadmap to produce diverse, scalable, and profitable events. - Work effectively, transparently, in a partner-like fashion with the leadership team; ensure buy-in to key decisions, agreement on strategic direction, alignment of cross-functional resources and activities. - Interact with promoters, venues, partners and agencies to plan and produce world-class events and experiences. - Lead the development and presentation of planning assigned events to communicate key milestones, storylines, activation plans with all key stakeholders. - Develop and execute both sides of the event P&L - Lead working group meetings – creating structure, timely reports, consistent communication tools. - Lead post-event recaps of what worked and what didn’t work identifying indicated actions, so we can continue to improve processes. - Extensive international travel and in-office work is required. Required Experience: Industry Experience - Significant experience in the consumer, sports, media, and/or entertainment industries at companies whose best-in-class live experiences have driven rapid growth. Understanding of a diverse set of business models is ideal. Event Leadership Expertise - Premium live event development, production, and management skills with a track-record of delivering game-changing and profitable in-person experiences that have transformed companies. Business Growth - A performance history of driving organic, profitable growth and value creation by developing and effectively monetizing an innovative, global events strategy. Team Leadership - Track-record building and leading high-performing, global events teams scale. - Proven commitment to DE&I and track record of cultural agility. Stakeholder Management Skills - Proven external and internal stakeholder management skills and experience collaborating effectively cross-functionally with revenue, marketing, and content leaders. Critical Leadership Capabilities: Collaborating and Influencing - Negotiates with a genuine give-and-take approach, where both act as true peers sharing decisions. - Spends time identifying all requisite stakeholders and meets or connects with all of them, neglecting no one to shape a collective consensus. - Identifies opportunities to build relationships in every market and function that will help others achieve their objectives while reaching out to those people or new people. Driving Results - Acts to surpass goals by seizing opportunities to push the envelope and innovate. - Sets continually higher goals that are ambitious but realistic for self and the events team geared to the league’s OKRs. Qualifications: - 13+ years of proven track record with large-scale complex events and experiences - Exceptional leadership and management skills - Great initiative, leadership qualities and the ability to work well within a group - Excellent written and interpersonal communication skills and ability to effectively communicate across all levels of the organization - Proficiency in creating, managing, tracking and reconciling budgets - Previous international experience; additional language skills a plus - Willingness to travel extensively and work weekends and nights Salary Range: $150,000 - $165,000 Job Posting Title: Director Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days. We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

Title: Project Employee, Content & Engagement Location: New York, USA Job Description: WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week. _________________ Position Summary Reporting to the Systems & Innovation Lead, the Content & Engagement – Project Employee supports the league’s transparency and communication objectives by developing, organizing, and distributing digital content related to officiating. This role focuses on ensuring the delivery of multimedia materials for internal and external stakeholders, managing approval workflows, and engaging appropriately with fans and media on social platforms to clarify officiating processes and highlight key educational messages. This is a temporary position with an expected duration not to exceed (10) months Major Responsibilities - Develop a comprehensive content strategy for the referee operations department. - Partner with the NBA’s Content, Communications, Broadcast, Video, and Referee Operations teams, as well as the National Basketball Referee Association on external messaging strategy to support officiating. - Adapt officiating materials into clear, accessible resources for various stakeholder groups. - Work with department management to develop an officiating curriculum for different levels of officiating. - Develop presentations, briefings, and interactive sessions to strengthen officiating literacy among key stakeholder groups. - Track and report on officiating content engagement metrics. - Monitor social and digital conversations around officiating. - Provide insights to internal partners regarding fan sentiment. Required Skills/Knowledge - Knowledge of and passion for basketball required, - Strong content creation, editorial, storytelling, and written communication skills. - Experience creating digital media content across multiple, high traffic platforms. - Proficiency with content management workflows and basic video editing tools. - Strong organizational and project-management skills. - Ability to communicate effectively across stakeholders. Proficiency with Microsoft Office and project-tracking tools. Experience Needed - 5–8 years experience in digital media, content strategy, sports communication, or related fields. - Experience developing and producing multimedia content. - Experience leveraging social media for comprehensive content, marketing, or communication strategies. - Familiarity with sports environments or officiating preferred. Educational Background Required - Bachelor’s degree required - Graduate degree in a relevant field preferred Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time.​ Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role. Salary Range: $3,461 - $3,846 Bi-Weekly Job Posting Title: Project Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time. Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role. We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

Title: Project Employee, NBA Social Content - X Location: Secaucus, USA - Non Off Staff Remote time type Full time job requisition id JR000552 Job Description: WORK OPTION: Remote ________________ This is a temporary position with an expected duration not to exceed (10) months. Position Summary: This position is part of the NBA Social & Digital Content team which focuses on identifying, creating, distributing and publishing content to the NBA's social and digital platforms and its many domestic and international partners throughout the world. As the demand for content on the NBA's social platforms continues to grow, this is your opportunity to grow with us in a fast-paced, innovative and collaborative environment, reaching social followers around the world. This is a project employee position. The ideal candidate is an active consumer of X and knows all the platform features, the latest trends and how to create content for the platform and its many content placements. This candidate has their finger on the pulse of the NBA and spends their free time immersing themselves in podcasts, message boards and consuming short and long form content about the NBA. Major Responsibilities: - Publish content to the NBA’s Instagram pages by uploading video or still imagery with copy, tags and additional publishing details (such as location, shopping features, paid partnership information, Collabs, etc.) during real-time game coverage and for additional content franchises. This may include publishing realtime content and scheduling content. - Assist with content planning for Reels, Carousels, Stories, Broadcast Channels and more - Review content metrics and implement platform feedback to optimize content performance - Monitor NBA team and player Instagram pages for amplification on the NBA’s Instagram pages - Monitor trends on the platform - Ability to assist with similar publishing responsibilities on additional Meta platforms (Facebook, Threads, etc.) or other NBA social platforms when needed Required Skills/Knowledge: - Knowledge of Instagram at an expert level (including platform trends, how to publish, how to review metrics, etc.) and understands the way fans consume NBA content on the platform. Additionally, has an understanding of how to use other Meta platforms and tools (Facebook, Threads, WhatsApp, Meta Quest, etc.). Must have experience publishing to Instagram or similar social content platform for a sports brand or media organization. - Knowledge of the NBA at an expert level with a strong understanding of the storylines surroundings its players, coaches, teams, statistics, standings, history of the league and the league’s calendar of events. Watches and consumes NBA basketball content on a daily and nightly basis. - Strong editorial background in basketball, basketball culture and other extensions of the game - Good understanding of the NBA’s social voice - Ability to work on deadline and handle multiple tasks at once with a precise and detail-oriented approach, as well as perform in a fast-paced environment while handling critical tasks - Ability to execute detailed feedback - Strong communication, organization and project management skills - Must be a team player who can work collaboratively - Willingness to work a flexible schedule as this position may include working days, nights, weekends and holidays based on the NBA calendar Project Employee Benefits (Non NABET): Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time. Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role. Education: - Bachelor's Degree in Communications or related field preferred Salary Range: $2307.69/biweekly Job Posting Title: Project Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time. Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role. We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

Draft, coordinate, and quality-check high-stakes executive communications and leadership presentations. Develop and execute engagement plans for corporate partners, including onboarding, renewals, and bespoke activations.

Title: Project Employee, Game Reviewer Location: Secaucus, New Jersey USA time type Full time Hybrid job requisition id JR000543 Job Description: WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week. Job Summary: The Game Reviewer, Basketball Strategy and Growth will work closely with the Game Review team to review and evaluate officiating events and performance of all NBA Referees. In addition, the Game Reviewer, Basketball Strategy and Growth may assist with various league operations projects, as directed. This is a temporary position with an expected duration not to exceed (10) months Major Responsibilities: - Conduct daily reviews of NBA, G-League or WNBA games, with a focus on officiating and evaluating and calland non-call situations - Prepare postgame reports of NBA, G-League or WNBA officiating events, including data entry of play callingevaluations - Participate in the identification and selection of plays for education and training and for department, pre-seasonand owner/team meetings - Send descriptions of plays and video links on topical plays Required Education/Professional Experience: - Bachelor’s degree and 1+ year professional experience in a corporate environment - Experience with basketball video breakdown and review and passion for the game of basketball - Experience using web-based video platforms - Strong understanding of NBA Rulebook - Ability to work well in a team environment and independently - Strong communication skills (verbal & written) and attention to detail - Ability to process information quickly and focus for long periods of time - Integrity with confidential information Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time.​ Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role. Salary Range: $35/Hourly Job Posting Title: Project Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical; short-term disability; mental health coaching/therapy; and sick time. Eligibility Note: Not all positions are eligible for these benefits; eligibility may vary by role. We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law. The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance. About the NBA The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

Title: CRM Strategy Graduate Associate Location: Orlando United States Job Category: Intern Requisition Number: CRMST001931 Job Description: Kick‑start your career in sports and entertainment. Our Graduate Associate Program is a full‑time, immersive, post‑graduate opportunity designed for recent college graduates who are ready to gain real‑world experience in a fast‑paced, professional sports organization. This program offers hands‑on learning, meaningful responsibility, and exposure to leaders across the business - all while working in a collaborative, high‑energy environment. Click on Watch to hear more about the program. A quick summary about the CRM Role: The CRM Strategy Graduate Associate will focus on assisting with all aspects of CRM including: CRM administration, campaign setup, reporting and analytics. The CRM GA is a central member of the Strategy team and will play a key role in developing strategies, execution of campaigns and analysis of such campaigns. What the CRM Strategy GA will be responsible for: - Monitor CRM campaign performance, prepare post-campaign reports and recommend strategic improvements to optimize performance. - CRM administration including data hygiene, lead distribution, campaign management, user support, ad-hoc analysis and data entry. - Assist with list generation initiatives for CRM campaigns, email, push, spot ads, and research. - Train new hires and existing users on best practices and business rules. - Lead generation management and analysis. - Assist with development and execution of the companies' research strategy. - Development and documentation of CRM processes. - Ensure accurate tracking is in place for all campaigns. - Seek out new opportunities through research and industry knowledge. - All other duties as assigned. What the CRM Strategy GA needs to have: - Post Grad (recent college graduates within 24 months of graduation) or graduate-level college students required. - Degree in Marketing, Sports management, Communications or Business major preferred. - Proficient in Microsoft Office, Outlook, Excel, Word, PowerPoint and other related computer skills required. - Experience with Microsoft Dynamics 365 or KORE ProSports a plus. - Familiar with one or more analytic tools (e.g. Power BI, Access, Tableau, SAS, Minitab, R, or STATA etc.) - Strong organizational skills, time management skills and attention to detail required. - Ability to work as a member of a fast-paced and cross-functional team - Strong verbal and written communication skills with an emphasis on business writing skills. - Ability to work independently without supervision, be self-directed and demonstrate initiative. - Strong teamwork and collaborations skills required. - Strong critical thinking, analytical, and problem solver. - Presents self in a professional manner and has the ability to interact with all levels of the organization as well as outside vendors - Exhibit good judgment and decision-making skills. - Willingness to work a flexible schedule based on the changing priorities of the department. What we offer you: Compensation and Benefits: - $18/hour plus overtime - 5 days of PLT - Game tickets during Magic season (as available) - 40% discount on Orlando Magic merchandise - Medical coverage option Relocation Information: - Relocation and housing expenses are the responsibility of the Graduate Associate (Please note that while we have a hybrid work model, this does require you to live and work out of the Orlando, Florida area.) - Reliable transportation is also needed Working Hours: - Office Hours - M-F, 9:00 a.m.-6:00 p.m. - Based on role determines in office and remote working by the manager - Most Associates work all game nights (44 home games + playoffs and finals) including weekends and holidays - Culture built on Community, Innovation, Legendary and Teamwork! Physical requirements None. If this opportunity is a job you're passionate about and it fits with your skills and experience, then we welcome you to take the next step and apply! All offers of employment are contingent on successful completion of our pre-employment screenings, that includes a background check. Please note that this is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. The Orlando Magic are not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at the Orlando Magic via-email, the internet or in any form and/or method without a valid written Statement of Work in place for this position from Orlando Magic HR/Recruitment will be deemed the sole property of the Orlando Magic. No fee will be paid in the event the candidate is hired by the Orlando Magic as a result of the referral or through other means. The Orlando Magic is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws. Our leadership team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.