• Lead end-to-end SAP MM & WM implementations, rollouts, support, and enhancement projects. • Independently drive project discussions with business stakeholders, leadership teams, warehouse operations teams, and IT teams. • Work as a solution owner for SAP MM/WM-related initiatives and provide strategic recommendations to business users. • Handle projects single-handedly from requirement gathering through go-live and hypercare support when required. • Work closely with offshore teams and coordinate with functional, technical, integration, and infrastructure teams. • Analyze business processes and propose scalable SAP-driven solutions for warehouse and procurement optimization. • Configure and support: Purchasing, Inventory Management, Logistics Invoice Verification, Warehouse Management RF processes, Put away & Picking strategies, Storage Unit Management, Batch Management. • Support inbound, outbound, replenishment, cycle counting, physical inventory, and shipping processes. • Work on integration between SAP and external WMS/3PL systems. • Coordinate with EDI and middleware teams for interface design, issue resolution, and enhancements. • Prepare functional specifications and coordinate with ABAP developers for custom developments. • Lead SIT, UAT, defect management, cutover planning, and production support activities. • Drive process improvements, automation initiatives, and warehouse optimization projects. • Create project documentation, SOPs, training materials, and knowledge transfer documents. • Act as a primary point of contact for SAP MM/WM-related escalations and critical issue resolution.

• Run regular maintenance, testing, and reconciliations to keep revenue recognition and financial processes accurate and compliant. • Partner with Accounting and Finance teams to troubleshoot issues, gather requirements, and support enhancements across finance systems and integrations. • Support testing, validation, and rollout of new features, upgrades, and bug fixes. • Build and maintain financial reports and dashboards to support month-end close and ongoing business needs. • Identify opportunities to improve efficiency, strengthen controls, and resolve data integrity issues. • Provide ad hoc analysis and reporting support to internal stakeholders.

• Support client deployments of Lina's products; • Monitor schedules, technical deliveries, and Go-Lives; • Follow up with clients and internal teams; • Assist clients with testing, certifications, and API integrations; • Help monitor regulatory milestones and deadlines; • Support status meetings and operational alignments; • Work alongside Development, Regulatory, Support, Sales, and Customer Success teams; • Assist in identifying risks and tracking action plans; • Prepare operational reports, presentations, and executive updates; • Ensure effective communication and a positive client experience during deployments.

Role Description This is a full-time remote position that can be located anywhere in the U.S. The primary role of this Senior Business Systems Analyst will be to analyze complex business problems to be solved with automated systems. In this role, the Senior Business Systems Analyst is the subject matter expert for the product and a business partner to our clients and internal teams in resolving technical issues, gathering requirements, defining workflows, designing business rules, and integrating file transfers with external and internal systems. You will leverage your advanced expertise in business analysis, healthcare workflows, agile product ownership, and requirements engineering to lead complex product initiatives and drive quality improvements across our medical billing software serving both Workers' Compensation and Auto lines of business. The Senior Business Systems Analyst will be responsible for working directly with the Product Management and Product Development teams and may be required to lead cross-functional linked teams to address business or systems issues. This is a highly collaborative role that emphasizes quality and great customer experiences. Property & Casualty industry knowledge is an important factor for interpreting and addressing client needs within the context of our application suite. Key Responsibilities - Lead comprehensive requirements analysis for Workers' Compensation and Auto medical bill review workflows, complex fee schedule configurations, and multi-state regulatory compliance across both lines of business. - Design and document advanced solution specifications for data integration processes including inbound and outbound data feeds, file-based exchanges, and real-time system-to-system connectivity. - Architect and validate sophisticated business requirements for real-time medical provider data exchange, eligibility verification systems, and claims processing workflows across Workers' Compensation and Auto medical billing. - Lead requirements gathering initiatives for structured file processing (CSV, XML, JSON, flat file), data transformation specifications, and end-to-end transaction processing across multiple trading partners. - Develop innovative documentation standards and methodologies for medical billing validation, complex CPT/ICD coding scenarios, system integration specifications, and regulatory compliance requirements. Qualifications - Education: Bachelor's degree in computer science or related field - Experience: Minimum 5+ years of business systems analysis experience with demonstrated expertise in healthcare, medical billing, Workers' Compensation, or Auto insurance systems - Technical Translation: Ability to translate business requirements to pseudo-technical specifications - Agile Product Ownership: Expert-level experience in agile/scrum environments as a product owner or senior BA, with proven ability to own and prioritize product backlogs, lead sprint planning, and guide development teams - Database & SQL: Strong proficiency in writing SQL queries (queries, stored procedures, selects, updates, SSIS) for data analysis, requirements validation, and system investigation across relational databases - Technical Documentation: Demonstrated ability to create comprehensive technical specifications, process flows, data mapping documents, and integration requirements using tools such as Jira, Azure DevOps, or Confluence - Data Integration Expertise: Deep understanding of data integration patterns, structured file processing (CSV, XML, JSON, flat file), data transformation requirements, and compliance validation across multiple trading partners - Healthcare Domain Knowledge: Strong understanding of medical billing processes, CPT/ICD/HCPCS coding complexities, and casualty insurance medical management across Workers' Compensation and Auto lines of business. Property and Casualty or Healthcare industry knowledge highly preferred Benefits - Medical, Dental, Vision - Health Savings Accounts / Flexible Spending Accounts - Life and AD&D Insurance - 401(k) - Tuition Reimbursement - An array of resources that encourage a lifetime of healthier living Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $80,000 - $100,000 annually, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-Remote #LI-FP1