Role Description As a Sr. Solution Architect, you are a key part of the Consulting Services team and will play a critical role in driving our success. You will serve as Subject Matter and Solution Expert in M-Files software and Systems Integration. You will serve as the Design and Technical Lead on Key Customer engagements and work closely with the Customer and Project Team to discuss customer needs and design solutions to satisfy those requirements. Responsibilities and Duties: - Serve as Subject Matter and Solution Expert in M-Files software and Systems Integration. - Work closely with the Customer and Project Team to discuss customer needs and design solutions to satisfy those requirements on new and ongoing customer implementations. - Serve as the technical design leader on multiple projects. - Translate Business Requirements to a technical solution design to be implemented by the project consultants. - Work with other members of your project team to design, develop and deploy solutions on a varying number of Customer engagements. - Review requirements and develop solutions and relevant documentation. - Oversee delivery validation to ensure deliverables are met and exceed customer expectations for quality and reliability. - Work closely with Project Management on all aspects of project planning which includes developing timelines and outlining necessary tasks for successful project completion. - Coordinate with the Consultants on the technical aspects of deployments to ensure they are met. - Coordinate with project management and assist with any necessary change requests and product updates required for customer success from R&D and Product Management. - Assist with requirements gathering, solution design, development, deployment, migration, QA, UAT, and other consulting related engagements. - Help customer identify and clarify their needs. - Identify and validate M-Files integrations with existing data sources. - Provide consultation on design best practice. - Validate Customer Requirements are met. - Mentor and lead more junior members of the consulting unit. - Be a key participant in requirements review, solution design and documentation. - Ensure deployments exceed customer expectations for quality and reliability. - Work closely with M-Files Project Management to ensure timelines and technical aspects of a deployments are met. Qualifications - 5+ years of experience in solution architecture, systems integration, enterprise software consulting, or related technical delivery environments. - Strong experience designing and delivering solutions within enterprise information management, content services, workflow automation, or document management ecosystems. - Experience with M-Files or comparable enterprise platforms is considered a strong advantage. - Bachelor's degree in Computer Science, Information Systems, Information Management, or related field (or equivalent practical experience). - Demonstrated experience leading complex customer implementations and serving as a technical lead across multiple concurrent engagements. - Strong understanding of enterprise IT environments including cloud and on-premises infrastructure, databases, authentication systems, APIs, and application integrations. - Experience translating business requirements into scalable technical solution designs. - Strong communication and stakeholder management skills, with the ability to engage effectively with both technical and business audiences. - Experience working directly with customers in consulting, implementation, or technical advisory environments. - Ability to influence project direction, guide technical decision-making, and drive resolution across cross-functional teams. - Experience mentoring or supporting junior consultants, architects, or project team members is preferred. - Strong problem-solving mindset with the ability to navigate ambiguity and manage competing priorities. - Comfortable producing technical documentation including solution designs, architecture diagrams, and implementation documentation. - Experience with cloud technologies, systems integration methodologies, and enterprise application architecture preferred. - Ability to thrive in a fast-paced, customer-focused consulting environment. - Willingness and ability to travel as needed to support customer engagements, workshops, implementation activities, and internal collaboration meetings (travel may vary based on customer and project needs). Benefits - As a remote enabled company, our employees enjoy the flexibility to establish their own life/work balance. - 10 paid holidays annually. - Unlimited PTO. - Matching 401K Plan (25% of employees' contribution up to the IRS max). - Health insurance (PPO and HDHP/HSA plans offered). - Dental insurance. - Vision insurance. - Employee Health Resource App. - Monthly Remote Stipend. - Life insurance (1x employee salary). - Short-term disability (employer paid). - Long-term disability (employer paid). - Flexible Spending Plan (medical and dependent).

Role Description We are seeking a Senior Data Solutions Consultant with deep expertise in Apache Spark and Databricks. This role requires a decisive, agentic-forward approach to problem-solving. You will independently lead complex customer engagements, bridging hands-on data engineering excellence with strategic technical leadership. As a trusted advisor, you will proactively build and implement solutions that unlock significant value for our customers. Key Responsibilities - Customer Leadership: Lead engagements from discovery to delivery with full ownership and accountability. - Architecture & Optimization: Architect, implement, and optimize large-scale Spark/Databricks workloads focusing on scalability and cost-efficiency. - Spark Expertise: Apply expert-level Spark fundamentals to troubleshoot and tune distributed data jobs and SQL workloads. - Proactive Delivery: Design and execute PoCs and workshops to demonstrate solution vision and inspire customer confidence. - Strategic Advocacy: Act as a technical advocate for customers, anticipating issues and applying creative, data-driven solutions. - Cross-functional Partnership: Collaborate with product and engineering teams to improve customer experience and platform features. - Mentorship: Champion best practices in PySpark, Databricks, and Lakehouse design while mentoring junior engineers. Qualifications - 5–10 years in data engineering or analytics solution delivery. - 3+ years of hands-on expertise in Databricks, including job optimization, debugging, and workload governance. - Deep understanding of Spark Internals, PySpark, and Databricks SQL (DBSQL) performance tuning. - Strong knowledge of Delta Lake, Structured Streaming, and cloud infrastructure. - Proven ability to identify and solve complex technical problems with minimal oversight. - Exceptional skills to simplify technical complexity for business leaders. Preferred Qualifications - Databricks Certified Data Engineer Professional. - Experience with Delta Live Tables (DLT) and Unity Catalog (UC). - Experience in large-scale data migration or AI-assisted analytics in enterprise environments.

Role Description The Lead Architect is a hands-on technical leader responsible for defining and delivering end-to-end solution architecture for complex client and internal initiatives. The role drives technical direction across teams, ensures solutions are scalable, secure, and maintainable, and guides delivery teams to build high-quality solutions aligned with enterprise modernization goals. Success is measured by both architectural quality and production outcomes, with the role remaining primarily focused on hands-on solution engineering and minimal delivery support. Occasional travel may be required, such as for engagement kickoffs. Key Responsibilities - Own end-to-end solution architecture for a domain or major initiative, including integrations, data flows, and non-functional requirements - Define and govern architecture for large-scale, distributed, cross-platform systems - Translate business goals into a pragmatic technical roadmap with product and engineering leadership - Lead architecture and design reviews; document key decisions, trade-offs, and guardrails - Stay hands-on through prototypes, reference implementations, and technical spikes to mitigate risk - Establish and enforce engineering standards across APIs, testing, CI/CD, and secure-by-default practices - Embed operability by design, including observability, resilience, runbooks, and incident readiness - Serve as a technical escalation point and drive root-cause analysis and systemic remediation - Contribute across the SDLC, including estimation, design, and delivery - Mentor senior engineers and emerging architects - Support pre-sales with solution architecture and effort estimation - Continuously evaluate and adopt new technologies and patterns - Leads and mentors a team of architects, providing architectural oversight across multiple programs to drive consistency, scalability, and adherence to engineering best practices. Qualifications - Bachelor’s degree / 4-year college degree in Computer Science, or equivalent work experience - 15+ years of software development experience - 12+ years of strong hands-on experience in .NET / .NET Core / C# - 5+ years of experience as a Practice Architect, or Lead Architect - 5+ years of experience with Azure or AWS (Azure preferred for .NET-centric ecosystems) Technical Skills and Experience - Expert-level software engineering with proven experience designing and governing architectures for distributed systems - Deep expertise in .NET / .NET Core / C#, including refactoring mature codebases, performance tuning, and pragmatic framework evaluation - Strong command of ASP.NET Core, Web APIs, RESTful services, and microservices architectures - Ability to define and enforce quality strategies across teams - Hands-on contributor through prototyping, reference implementations, deep code reviews, and critical-path development - Relevant technical certifications (Cloud, Architecture, or Development) are a plus - Experience with CI/CD pipelines using Azure DevOps, GitHub Actions, or similar tools - Advanced DevOps practices including CI/CD strategy, IaC, release safety, environment strategy, and scalable automation - Experience with containerization (Docker, Kubernetes) - Strong understanding of security, identity, compliance, and secure-by-default practices - Full-stack solution design capability across frontend, backend, integration, and data layers - Ability to establish architectural patterns that improve maintainability, reduce coupling, and enable independent team delivery - Strong experience with Azure or AWS (Azure preferred), including cloud-native design patterns, security/identity, networking, deployment scalability, and cost awareness - Ability to define cloud reference architectures and guide tradeoffs across reliability, performance, and delivery speed - Hands-on experience building, operating, and troubleshooting production cloud workloads using observability tools - Sets expectations for responsible AI tool usage across teams - Evaluates and enables adoption of AI tools that improve developer productivity and quality - Defines architectural patterns for integrating AI services with appropriate governance and monitoring Professional Expectations - Owns technical direction and outcomes for a program or domain - Influences across teams and stakeholders through strong communication and technical credibility - Accountable for production outcomes, including reliability, security, and performance - Acts as a force multiplier through mentoring, coaching, and reusable reference solutions - Maintains hands-on engagement to ensure architectural decisions translate into successful delivery - Experience working with an Agile methodology and iterative development - Experience with practices such as unit testing, static analysis and build automation - Experience in mentoring and coaching employees, with excellent leadership skills Job Type & Location This is a Permanent position based out of Baltimore, MD. Pay and Benefits The pay range for this position is $160,000.00 - $225,000.00/yr. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc. - Medical, Dental, and Vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life and AD&D for employee and dependents) - Short and Long-Term Disability - Health Spending Account (HSA) - Transportation Benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on May 26, 2026.

Role Description We are looking for a highly skilled Cisco UCCE & CCaaS Subject Matter Expert to join our growing team in Colombia. In this role, you will serve as a key technical authority, bridging on-premise contact center infrastructure with modern cloud-based CCaaS architectures. You will work closely with business, product, and infrastructure teams to deliver scalable, high-performing contact center solutions for our clients. - Designing, developing, and supporting UCCE ICM routing scripts and CVP Studio IVR flows, ensuring optimized call routing strategies aligned with business needs. - Providing L3/L4 technical support, performance tuning, and troubleshooting for UCCE and CVP environments, including voice gateways, SIP trunks, and dial plan design. - Supporting and leading CCaaS migration, hybrid, and transformation initiatives, working with platforms such as NICE CXone, Genesys Cloud, or equivalent solutions. - Collaborating with cross-functional stakeholders to deliver contact center integrations with CRM systems, third-party applications, and cloud platforms. - Documenting technical solutions, leading architecture discussions, and ensuring high availability, scalability, and disaster recovery design for enterprise contact centers. Qualifications - 9–10 years of hands-on experience with Cisco UCCE architecture, including ICM scripting, CVP Call Studio, VXML flows, Cisco Finesse/CTI OS integrations, and CUIC reporting. - Proven experience with voice infrastructure including Cisco CUCM, SIP connectivity, voice gateways (ISR/CUBE), and a deep understanding of contact center signaling concepts. - Practical knowledge of CCaaS platforms such as NICE CXone, Genesys Cloud, or equivalent, including omni-channel routing, IVR/Flow Designer concepts, and cloud reporting. - Strong communication, documentation, and stakeholder management skills, with the ability to work effectively across technical and non-technical teams. - Cisco certifications such as CCNP or CCIE Collaboration are a plus, along with experience in cloud contact center transformation programs. Benefits - Free access to learning platforms – Free access for all to world-class learning assets and curated programs from Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more. - Career acceleration programs – From associate to leaders and beyond, get support in your career at every stage with award-winning programs such as our leadership development program, Connected Manager, to accelerate your growth and develop your expertise. - Well-being Hub – The global Well-Being Hub connects employees across various facets of well-being: work-life balance, working hours and network growth. - Mentoring programs – Capgemini empowers women at all career stages with programs spanning STEM education to career reentry. We value mentorship for fostering professional growth and empowerment within our engineering community.