Softchoice

Role Description As a Security Solutions Architect, you will: - Become the go-to expert in strategic security solutions for our clients and our sales force. - Design comprehensive security solutions that span on-premises, cloud, and hybrid environments. - Collaborate closely with customers to understand their business objectives and security requirements. - Define and scope the services required to implement these solutions. - Provide guidance throughout the sales cycle, including presenting solutions to stakeholders. - Transition solution designs to engineering and delivery teams for implementation. - Create customer roadmaps that drive security platform adoption. Qualifications - Minimum 5 years’ experience in selling, architecting, and/or implementing security solutions. - Fully bilingual in English & French, both spoken and written. - Extensive experience with device, identity, network, data, and cloud security technologies. - Strong understanding of security solution design and defense-in-depth principles. - Proven track record of designing and implementing security solutions. - Excellent problem-solving, organizational, analytical, and interpersonal skills. - Strong verbal and written communication skills. - Ability to build strong, trusting relationships with colleagues and customers. - A learner’s mindset — always curious about new technologies. - Experience working with a technology reseller or manufacturer is preferred. - Technical security certifications strongly preferred (e.g., CISSP, CISM, Security+, CEH). - University degree or college diploma preferred — or equivalent experience. Requirements - Partner with Sales Account Executives and Security Sales Executives to engage customers. - Lead and execute Security Platform Assessments. - Collaborate with customers to understand their business needs and technical requirements. - Design and develop modern, holistic security solutions tailored to customer requirements. - Scope and define the services required for deploying security solutions. - Provide technical leadership and guidance during the pre-implementation phase. - Participate in assessments and audits of existing security architectures. - Create awareness of strategic security solutions within sales teams. - Deliver high-quality customer support while meeting service-level objectives. - Stay current with the latest security technologies and industry trends. - Collaborate with OEM partner field sales and solution architecture teams. Benefits - Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program. - Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program.

Role Description As our Vendor Sales Specialist you’ll understand the challenges customers have with the security of their environment and solve those challenges through delivery of technical products that reduce their risks. Coordinate and execute sales strategies across multiple sales districts and channels. Grow customers through competitive tactics while retaining and enriching base of existing accounts. Manage local vendor partnerships to ensure successful execution of solutions. - Generating & Managing a pipeline of sales opportunities supporting multiple different technology partners. - Providing pre-sales support to Sales Representatives and customers on vendor licensing and solutions. - Identifying new agreement prospects and upsell/cross-sell opportunities on existing customer base. - Developing customer proposals, solution demo, and pricing comparisons for vendor solutions. - Delivering product roadmap, licensing, and financial content to customers. - Participating in local customer events to deliver Softchoice content. - Developing and delivering training to Sales teams on vendor’s products and services. - Engaging with local Sales teams to sell jointly into sales territories and customer accounts. - Building AI Agents to help scale the business to drive efficiency and accelerated sales cycles. Qualifications - Excellent customer-facing presentation skills. - Excellent verbal and written communication skills. - Confidence in executive-level meetings. - Ability to develop strategy and tactics to meet business objectives. - A strong sense of competition and refuse to lose. - The ability to be self-managed and motivated. - 4+ years of relevant industry experience. - Must have work experience in IT industry. - Strong vendor licensing background. - Strong knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint). - Post-Secondary Degree or equivalent, preferred. Compensation A reasonable estimate of the current base pay range for this position in Canada is $68,480 to $85,600 annually + 20% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Benefits - Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program. - Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program. Inclusion & Equal Opportunity Employment We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require Accommodation? We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com . We are committed to working with you to best meet your needs. Our Commitment to Your Experience We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time. Job Requisition ID 7598

Role Description As a Strategic Resourcing Services Consultant, you are charged with driving and growing the strategic staffing business within the Central Region by leading the services sales process for assigned accounts and regions, including: - Development of our strategic resourcing business - Scoping new work with clients - Preparing budgets and pricing - Creating and delivering proposals and statements of work - Actively driving closure of opportunities with our Services Sales Consultants and account teams - Coordinating smooth transitions of awarded engagements from the sales phase to the service delivery phase This role requires creativity and drive, with an interpersonal savvy that allows one to develop lasting relationships. Key responsibilities include: - Identifying and overcoming internal and external hurdles in the business - Developing strategic solutions/creative roadmaps to overcome obstacles - Leading and growing our professional services offering - Thinking strategically and planning best outcomes for external and internal clients Qualifications - 10+ years of experience in high volume full life cycle Staffing agency recruiting/sales - Proven record of accomplishment selling to Fortune 500 accounts - Demonstrated success building and closing sales - Ability to negotiate mutually agreeable outcomes in complex project/program scenarios - Consulting experience leading major change efforts, preferably in strategic staffing/resourcing initiatives - Excellent communication and verbal skills with exceptional interpersonal skills - Customer service orientation - Ability to travel - Demonstrated C-Level relationship management a plus - Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight - Thorough planning and organizing abilities - Understanding of Salesforce is a plus - Ability to exercise good judgment with demonstrated problem solving and negotiation skills Requirements - Increase Strategic Resourcing profitability and revenue in assigned accounts and regions - Drive business within the region by building relationships and demonstrating the ability to sell strategically - Possess the ability to negotiate and correct behavior that is outside best practices - Create cost estimates and pricing for Strategic Resourcing engagements - Establish and maintain contact with assigned clients - Develop relationships with key clients specific to Strategic Resourcing Services engagement - Educate internal account teams and clients on Strategic Resourcing and best practices methodologies - Negotiate with all parties on fulfillment options - Qualify business opportunities internally and externally to determine viability - Maintain and work through issues, questions, and concerns that arise through the course of business - Communicate regularly regarding projects, potential business, new business, and status of existing business Benefits - Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program - Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance - Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave - Additional Perks: Employee Discount Program

Role Description Are you ready to reach your potential and make a direct impact on employee engagement here at Softchoice? As a Human Resources Advisor in our People and Growth (P&G) Department, you will provide support to a client group of managers and employees in the achievement of our organizational objectives. You will also have the opportunity to work with employees and help make Softchoice an even Greater Place to Work! - Play a key role in working through complex and day-to-day Employee Relations issues that arise across the business and client groups. - Collaborate with leaders to investigate and resolve employee issues. - Drive processes relating to the complete employee life cycle including: - New employee “touchpoints” - Benefit orientations - Performance management - Internal promotion and transfer offers - Leave of absences - Employee departures - Support the HR Business Partner with the execution of key programs such as: - Softchoice Talent review processes - Annual Engagement Survey - Other initiatives aligned to the particular Client Group - Respond to employee queries regarding company policies, practices, programs, and processes relating to the employee experience. - Support HR Business Partner with employee relations and performance management, including: - Progressive discipline management - Complaints investigations and dispute resolution - Involuntary terminations - Conduct exit interviews for purposes of identifying trends and patterns, and make recommendations to improve employee engagement and retention levels. - Ensure compliance with Canadian federal and provincial legislation, and U.S. federal and state regulations regarding all aspects of employment law. - Support immigration visas and relocations as required. Qualifications - Work well as part of a team and can build strong relationships but can also work autonomously. - Possess excellent interpersonal and decision-making skills and are critical thinkers. - Have strong learning orientation focused on providing a positive customer experience for your stakeholders. - Have the ability to identify and solve problems in a structured and analytical way. - Are highly motivated with sound organizational skills. - Adapt to changes in the work environment, manage competing demands, and deal with frequent change, delays, or unexpected events. - Demonstrate accuracy and thoroughness and monitor own work to ensure quality. - A Post-Secondary degree with a focus in Human Resources Management. - 3 years of related experience as an Employee Relations Specialist in a fast-paced environment. - Experience and exposure to relevant legislation and regulations (Canada and US). - A CHRP designation with a CHRL designation preferred. - A high attention to detail with the ability to act with discretion and confidentiality. - Advanced skills in MS Office, Outlook, Oracle, and other databases. Requirements - A reasonable estimate of the current base pay range for this position in Canada is $62,400 to $78,000 annually + 8% as target incentives. - Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. - The range for this position in other geographic locations may differ. Benefits - Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program. - Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program. Company Description We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

Role Description Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer-centric culture. As a Senior Microsoft Security Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on identity management and workplace security engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of identity management and workplace endpoint security solutions. What you’ll do: - Work closely with related teams on Microsoft Security and Identity Management implementation projects, including upgrades, installations, configurations, migrations, security policy design, administration, and user training. - Have a technical understanding of cloud security solutions including M365 Defender, Defender for Cloud, and Sentinel. - Collaborate with co-workers, end-users, and vendor representatives on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs. - Mentor and develop Consultants, Engineers, and Technicians on the team, providing guidance on technical and soft skills. - Function as a technical expert with strong customer interaction skills, advising on, implementing, and managing complex solution and service deployments for clients. - Have a hunger for learning, pursuing relevant certifications and training for Microsoft Endpoint Security and Identity Management. - Serve as a technical authority and subject matter expert for Softchoice, supporting other individuals and teams at trade shows, events, and speaking engagements. - Be a role model for our values of personal growth, customer passion, taking care of others, and owning the end result. - Work in a highly visible customer-facing role. - Support a detailed, actionable Statement of Work with architects, engineers, and project managers. - Stay on top of new trends and technology updates. - Continuously fine-tune delivery, adoption, and problem-solving skills. Qualifications - A curious mindset, willing to ask the right questions to provide customers with the best possible solution. - A problem solver with the capability to uncover and address the root cause of an issue. - A proactive work ethic that prioritizes responsiveness to customers. - Passion for building strong relationships with customers and driving great customer experience. - Computer Science / Information Technology degree or diploma or equivalent industry experience. - Ability to travel up to 10% of the time. - 5+ years’ work experience in a client-facing professional services role, or 7+ years of related industry experience. - Updated Certifications and training to include; Microsoft Certified Security Operations Analyst Associate, and Security Administrator Associate. Compensation A reasonable estimate of the current base pay range for this position is $99,750 to $133,000 annually + 14% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Benefits - Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program. - Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program. Inclusion & Equal Opportunity Employment We are an equal opportunity employer committed to diversity, inclusion, and belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require Accommodation? We are proud to provide interview and employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com . We are committed to working with you to best meet your needs. Our Commitment to Your Experience We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Role Description As Softchoice’s newest Enterprise Account Executive, your job is to create opportunity in a rapidly changing industry, taking back control of the sales conversation and delivering customer experiences that build true loyalty. You are responsible for maintaining and growing existing clients, while generating new clients/logos for Softchoice in the Enterprise space. To do so, you challenge customers out of their comfort zone, while sustaining and strengthening our relationships along the way. What you'll do: - Challenger Sales: Apply out-of-the-box thinking with customers, teaching and challenging their assumptions, and tailoring proposals with scrupulous research and industry knowledge. - Leadership and Collaboration: Make cold calls and meet face-to-face with existing customers, collaborating with executives from innovative tech companies. - Powering Our Vision: Contribute to company-wide growth by constantly improving your skills through training and resources available in the Softchoice community. Qualifications - 10+ years of strategic sales experience - Strategic account planning and execution skills - Experience leading large complex engagements - Ability to define strategic and tactical business plans and cases - Proven track record of success "overachieving" on sales targets - Experience setting and achieving aggressive sales targets - Ability to build strong, trusting relationships with internal and external stakeholders - Strong written and verbal communication skills - High-level commitment to exceptional customer service and relationship building - Understanding of challenger selling and creating value for business clients - Strong problem solving, organizational and interpersonal skills - Self-motivated, with ability to work individually and in a team environment - Proven yourself as a tenacious salesperson, pursuing net new clients, developing business and networking with passion - High school diploma or equivalent, preferred Compensation A reasonable estimate of the current base pay for this position in Canada is $110,000 annually + 70% as target incentives. Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ. Benefits - Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program - Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance - Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave - Additional Perks: Employee Discount Program Inclusion & Equal Opportunity Employment We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require Accommodation? We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com . Our Commitment to Your Experience We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Job Requisition ID 7592

Role Description Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As a Senior Identity and Messaging Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on Active Directory, Microsoft 365, and Exchange engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of Active Directory, Microsoft 365, Exchange, and migration management solutions. - Work closely with related teams on Active Directory, Microsoft 365, Exchange (on-premise and online), and migration management implementation projects. - Mentor and develop Consultants, Engineers and Technicians on the team. - Function as a technical expert with strong customer interaction skills. - Serve as a technical authority and subject matter expert for Softchoice. - Work in a highly visible customer-facing role. - Stay on top of new trends and technology updates. - Continually fine-tune delivery, adoption, and problem-solving skills. Qualifications - A curious mindset, willing to ask the right questions to provide customers with the best possible solution. - A problem solver with the capability to uncover & address the root cause of an issue. - A proactive work ethic that puts responsiveness to customers first. - Passion for building strong relationships with customers and driving great CX. - Computer Science / Information Technology degree or diploma or equivalent industry experience. - Ability to travel up to 10% of the time. - 5+ years’ work experience in a client-facing professional services role, or 7+ years of related industry experience. - Updated Certifications and training to include Active Directory, M365 Fundamentals, M365 Administrator, Azure Fundamentals, Administering / Configuring Windows Server Hybrid (core and advanced), On-Demand Migration for M365 and Active Directory, and ITIL v4 Foundation. Requirements - Strong technical understanding of Active Directory, Microsoft 365, Microsoft Exchange, Quest On-Demand, AvePoint, and Bit Titan Migration Wiz toolsets. - Experience with installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs. Benefits - Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program. - Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program.

Role Description The Softchoice Corporate Events Marketing team strives to be one of the most strategic and inventive event marketing groups in the IT industry. We are seeking a Webinar & Virtual Events Specialist to help us elevate our virtual event strategy and deliver world-class digital experiences. The Webinar & Virtual Events Specialist will be responsible for project managing Softchoice’s virtual event and webinar programs across North America, enabling our salesforce and partners with high-value digital engagement opportunities. What you’ll do: - Virtual Event Design & Execution - Own the end-to-end planning, production, and delivery of virtual events and webinars—including technology setup, run-of-show, speaker management, dry runs, and live delivery. - Serve as producer and project manager for webinar series, partner-led virtual events, and customer-facing online experiences. - Build sponsorship packages for virtual programs and manage communication with internal stakeholders and external partners. - Collaborate with sales and marketing teams to align event themes, content, and messaging to business outcomes. - Drive registration, attendance, and audience engagement through strategic planning and thoughtful digital experience design. - Coordinate all cross-functional touchpoints for each event, ensuring clarity, alignment, and seamless execution. - Manage all virtual event platforms and tools (e.g., Teams Live, Goto Webinar, Cisco Webex), optimizing setup and audience experience. - Work closely with outsourced agencies to produce, edit, and execute virtual events, including managing the creation, quality control, and delivery of prerecorded webinar content. - Develop and manage event budgets, providing regular updates to internal stakeholders. - Create event briefing materials and lead internal pre-event meetings to ensure all contributors are prepared for seamless execution. - Marketing Communications & Promotion - Partner with internal designers to develop compelling event graphics and promotional assets. - Collaborate with the web team to publish and maintain event listings, landing pages, and registration forms on Softchoice.com. - Work with external suppliers and internal communications partners to develop digital collateral and supporting materials. - Contribute new ideas and innovations that elevate the virtual attendee experience and drive stronger digital engagement. - Own event reporting dashboards leading up to each event, tracking key KPIs and performance against business objectives. - Post-Event Analysis - Own all reporting related to registration, attendance, engagement metrics, and business impact. - Deliver post-event insights on what worked, what didn’t, and recommendations for future improvement. - Track budgets and marketing development funds (MDF) to ensure accurate documentation and program compliance. - Provide partners with post-event reporting, proof of execution, and performance summaries. Qualifications - Has 1–3 years of experience in marketing, digital event production, or webinar management. - Is skilled at managing both large-scale virtual events and smaller webinar programs. - Thrives in a fast-paced environment and can manage multiple projects simultaneously. - Sees change and ambiguity as opportunities to innovate. - Holds a diploma or degree in Business, Marketing, Communications, or a related field (Event Management or Project Management certification is an asset). - Builds strong relationships with stakeholders at all levels and communicates with clarity and confidence. - Is an exceptional communicator, including strong writing, editing, and presentation skills. - Asks insightful questions that clarify goals and drive alignment. - Is highly organized, solutions-oriented, and able to guide cross-functional teams toward a common mission. - Brings creativity and energy to shaping meaningful digital event experiences. - Has strong attention to detail and a high standard of professionalism. - Understands modern marketing techniques, digital engagement, social media, and industry trends. - Has working knowledge of virtual event tools, marketing automation platforms, and CRM systems. Experience with CVENT, Asana, Salesforce Marketing Cloud and Salesforce is an asset. Requirements - A reasonable estimate of the current base pay range for this position in Canada is $54,400 to $68,000 annually. - Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. - The range for this position in other geographic locations may differ. Benefits - Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program - Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance - Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave - Additional Perks: Employee Discount Program

Role Description The impact you will have: - Challenging customers to disrupt and innovate. - Helping businesses seize the enormous opportunities of digital transformation. - Challenging customers out of their comfort zone while sustaining and strengthening relationships. - Working alongside one of North America’s most trusted technology services and solutions providers. This role is based in Houston (remote work within the region). What you’ll do: - Our Customer Engagement Model: Lead with the customer at the forefront, considering selling as a strategic partnership. - Provide value by helping customers bridge gaps in their business and reach their goals through technology. - Understand your customer's business to lead with personalized market insights and compelling cases for change and innovation. - Ensure customer success, as it is our success. - Leadership and Collaboration: Be a passionate and disciplined sales professional. - Comfortable making cold calls and eager to meet face-to-face with existing customers. - Collaborate with executives from the world’s most innovative tech companies to deliver fresh solutions. - Uphold excellent business acumen, expertly manage your pipeline, and show true leadership when challenges arise. - Powering Our Vision: Contribute to the company-wide goal of growth. - Invest in your potential with training, education, and resources available in the Softchoice community. Qualifications - 5+ years experience in a business-to-business sales environment, creating and executing a territory management plan. Bonus if in a relevant technology industry. - Proven tenacity in pursuing net new clients, developing business, and networking with passion. - Strong written and verbal communication skills. - High-level commitment to exceptional customer service and relationship building. - Understanding of solution selling and creating value for business clients. - Strong problem solving, organizational, and interpersonal skills. - A driven, self-motivated attitude with the ability to work individually and in a team environment. - High School diploma or equivalent. Compensation - A reasonable estimate of the current base pay range for this position is $72,000 annually + 45% as target incentives. - Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. - The range for this position in other geographic locations may differ. Benefits - Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program. - Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program.

Role Description Softchoice is reimagining the role we play in our customers’ lives, and we are seeking great people to strengthen our customer centric culture. In the rapidly changing IT environment, full of complex challenges for customers, our role is to ensure their experience with Softchoice is engaging, effortless, and valuable. As a Senior Microsoft Security Consultant within the Professional Services organization, you will have the opportunity to consult with and advise our valued enterprise and public sector clients on identity management and workplace security engagements. This role is responsible for leading the service delivery functions and technical teams involved with the planning, setup, configuration, and administration of identity management and workplace endpoint security solutions. What you’ll do: - Work closely with related teams on Microsoft Security and Identity Management implementation projects, including upgrades, installations, configurations, migrations, security policy design, administration, and user training. - Have a technical understanding of cloud security solutions including M365 Defender, Defender for Cloud, and Sentinel. - Collaborate with co-workers, end-users, and vendor representatives on the installation, configuration, and troubleshooting of MS Teams, in accordance with contract SLAs. - Mentor and develop Consultants, Engineers, and Technicians on the team, providing guidance on technical and soft skills. - Function as a technical expert with strong customer interaction skills, advising on, implementing, and managing complex solution and service deployments for clients. - Have a hunger for learning and pursue relevant certifications and training for Microsoft Endpoint Security and Identity Management. - Serve as a technical authority and subject matter expert for Softchoice at trade shows, events, and speaking engagements. - Be a role model for our values of personal growth, customer passion, taking care of others, and owning the end result. - Work in a highly visible customer-facing role. - Support a detailed, actionable Statement of Work with architects, engineers, and project managers. - Stay on top of new trends and technology updates. - Continuously fine-tune delivery, adoption, and problem-solving skills. Qualifications - A curious mindset, willing to ask the right questions to provide customers with the best possible solution. - A problem solver with the capability to uncover and address the root cause of an issue. - A proactive work ethic that puts responsiveness to customers first. - Passion for building strong relationships with customers and driving great customer experience. - Computer Science / Information Technology degree or diploma or equivalent industry experience. - Ability to travel up to 10% of the time. - 5+ years’ work experience in a client-facing professional services role, or 7+ years of related industry experience. - Updated Certifications and training to include Microsoft Certified Security Operations Analyst Associate, and Security Administrator Associate. Compensation - A reasonable estimate of the current base pay range for this position in Texas & Chicago is $116,800 to $146,000 annually + 14% as target incentives. - A reasonable estimate of the current base pay range for this position in Florida & Denver is $110,960 to $138,700 annually + 14% as target incentives. - Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. - The range for this position in other geographic locations may differ. Benefits - Health and Wellbeing: Medical, Dental, and Vision Care, Flexible Spending Account, Employee Assistance Program. - Financial Benefits: 401k Plan with Company Matching, Life and Disability Insurance. - Paid Time Off: PTO and Sick Leave (starting at 20 days per year), Holidays, Parental Leave, Volunteer Days, Bereavement Leave. - Additional Perks: Employee Discount Program. Inclusion & Equal Opportunity Employment We are an equal opportunity employer committed to diversity, inclusion, and belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation. Require Accommodation? We are proud to provide interview and employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com . We are committed to working with you to best meet your needs. Our Commitment to Your Experience We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same. Before you start with us, we will conduct a criminal record check, verify your education, and check your references. When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple, and you'll be connected with your new team in no time. Job Requisition ID: 7560 EoE/M/F/Vet/Disability #LI-NP1