Overview Dynatrace is seeking to add an Engineering Intern to its D1 Support Operations team to address its growing need to enable customers to find the right information at the right time. As an D1 Automation and Tools Intern , your work will help create a world where software works perfectly. Your role at Dynatrace Job Description/Your Role at Dynatrace: We are looking for a Software Engineering student with junior or senior level standing to join us this summer on our D1 team. This is a full-time, paid internship. Responsibilities: Assess AI backlog and develop architecture, solutions, and solution estimates Build AI agents and integrate into workflows based on highest value The D1 Intern will partner with VP Operations, Directors of Operations, Data Science, ML Engineers, and Directors for Support, Services, and Customer Success here and will gain hands-on industry experience in the Engineering field. What will help you succeed Education: Currently working towards a Bachelor's degree in Software Engineering or Information Systems Work experience: 0-1 Years Considering a career in Technology Familiar with one or more of the following technologies: LLM/AI Python Java Strong written and verbal communication skills Ability to work individually and in a team environment Why you will love being a Dynatracer Dynatrace is a leader in unified observability and security. We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards $26/hour Fulltime: 40 hours/week 10 Weeks: June 8th - August 14th Hybrid

• Develop, own, and execute a comprehensive engagement strategy • Lead the content strategy and oversee content creation • Design and lead scalable community-based programs • Serve as a trusted advisor to senior leaders • Establish frameworks for tracking engagement initiatives • Provide guidance, coaching, and mentorship to junior team members • Partner with HR, Communications, Learning & Development, and business unit leaders

Caylent is a cloud native services company that helps organizations bring the best out of their people and technology using Amazon Web Services (AWS). We provide a full-range of AWS services including workload migrations and modernization, cloud native application development, DevOps, data engineering, security and compliance, and everything in between. At Caylent, our people always come first.  We are a global company and operate fully remote with employees in Canada, the United States, and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien! The Mission We are seeking a Principal Transformation Architect to join our Named Customer Portfolio. This role embeds you directly with our most important enterprise and strategic customers —working side-by-side with their executives, architects, and operators to deliver tangible business outcomes powered by AWS. This is not a traditional consultant role. As a Principal Transformation Architect, you’ll bridge sales and delivery , acting as a trusted strategic advisor and owning the technical strategy for your aligned customers. You’ll have a direct line of sight to the customer’s biggest business challenges and will lead the design and delivery of cloud-native solutions that create measurable impacts. As a Principal Transformation Architect, you’ll be at the intersection of strategy, architecture, and execution , helping our customers unlock the full value of AWS. You’ll have the autonomy to own big problems end-to-end, the backing of a leading AWS Premier Partner, and the opportunity to shape how cloud transformation is delivered at scale. Your Assignment Serve as a Trusted Advisor: Partner with C-suite and senior technical stakeholders to align AWS-based solutions to their business goals and transformation initiatives. Own the Technical Strategy: Lead discovery, architecture, and design sessions to propose well-architected, cloud-native solutions tailored to customer needs. Bridge Sales & Delivery: Drive technical solutioning through proposal and SOW development, ensuring clarity of requirements and constraints for successful execution. Your Qualifications Experience: 10+ years of architecting, building, and operating solutions on AWS. 10+ years in infrastructure, applications, databases, and/or networking architecture. 10+ years in consulting or equivalent roles driving complex technical solutions for enterprise customers. Skills & Capabilities: Proven ability to align technical solutions with business strategy and communicate the “why” as clearly as the “how.” Quick learner who can rapidly understand a client’s domain, workflows, data, organizational dynamics, and constraints. Strong consulting mindset: able to diagnose, scope, and structure solutions to ambiguous problems. Exceptional communicator - able to shift seamlessly between technical deep dives with SMEs and strategic conversations with executives. Expert workshop facilitator and presenter with excellent storytelling skills. Deep understanding of cloud-native patterns and AWS Well-Architected Framework best practices. Ability to manage time across multiple clients and priorities. Certifications: AWS Solutions Architect – Professional (required), AWS DevOps Professional and one or more AWS Specialty certifications (preferred). Flexibility: Willingness to travel up to 25%; utilization target of 25–50%. Preferred Qualifications Deep domain expertise in Application Development, Data, AI, and/or DevOps Industry vertical expertise (e.g. FinTech, HealthCare, Oil & Gas) Experience designing highly-available, fault-tolerant architectures Familiarity with compliance frameworks and requirements (e.g. SOC2, HIPAA, GDPR) NOTE: We’re unable to provide visa sponsorship now or at any time in the future. At Caylent, we are committed to fair, transparent, and inclusive hiring practices. As part of our recruitment process, we may use artificial intelligence (AI) tools or automated systems to assist with the screening and evaluation of applications to help match candidate qualifications with job requirements. These tools are designed to support — not replace — human decision-making. Final hiring decisions are always made by our trained recruitment professionals. If an AI or automated tool is used during your application process, it will only be in accordance with applicable laws and regulations, and your information will be handled in a secure and confidential manner. If you have any questions, please contact talent@caylent.com Caylent is a place where everyone belongs . We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.

About MacPractice MacPractice, headquartered in Nebraska, provides specialized practice management and clinical software for healthcare providers across the United States. As part of Valsoft Corporation, MacPractice operates with a long-term ownership mindset, focused on product excellence, operational autonomy, and sustainable growth. About The Role MacPractice is looking for an Agent Builder, someone who can design, build, and ship AI agent systems that either transform how our portfolio companies operate or become standalone products their customers pay for. This is not a research role. You will be embedded directly within MacPractice, working alongside its teams to understand day-to-day operations and build AI agents that handle real work: customer support, sales outreach, onboarding, internal documentation, workflow automation, and more. Some of what you build will replace manual processes inside MacPractice. Some of it will evolve into new, revenue-generating capabilities delivered to MacPractice’s customer base. Either way, your work will ship to real users and have immediate, measurable impact. What You'll Do Build Internal AI Agent Teams - Design and deploy AI agents that handle operational work across MacPractice, including customer support tiers 1 and 2, SDR and sales outreach, onboarding automation, content and marketing workflows, and engineering maintenance. - Measure impact in hours of labor replaced or team output increased. - Work directly with portfolio company operators to identify the highest value automation opportunities. Build External AI Products - Develop new AI powered products such as vertical voice agents, AI copilots, workflow automation tools, and AI documentation systems tailored to the industries our portfolio companies serve. - Own the product from prototype through launch, including reaching first paying customers. - Use existing portfolio company distribution across more than 30 companies to validate and scale quickly. Ship and Iterate - Move fast from idea to MVP to production - Run beta tests with real users, gather feedback, and improve continuously - Collaborate cross-functionally with product, engineering, and go-to-market teams