Dynatrace

Your role at DynatraceYour role at DynatraceWe're looking for an experienced Senior Project Manager to lead the delivery of Dynatrace professional services across Federal Government and Public Sector customers. In this role, you'll partner with customers, delivery teams, and senior stakeholders to successfully deliver complex technology initiatives within secure and highly regulated environments. You'll be responsible for guiding projects from planning through to completion, ensuring outcomes are delivered on time, within scope, and aligned to customer expectations. You'll act as the primary delivery contact for customers, bringing clarity to project execution, managing risks and dependencies, and fostering strong stakeholder relationships. Working closely with Account Executives, Services Leadership, Program Managers, and Customer Success teams, you'll help customers realise value from their Dynatrace investment while identifying opportunities for continued growth and success. This is an opportunity to work with some of Australia's most significant government organisations while contributing to the delivery of innovative observability and software intelligence solutions. What you'll doProject Delivery & Leadership - Lead the delivery of customer projects throughout the full project lifecycle, from initiation through to successful completion. - Develop and maintain project plans, schedules, milestones, and delivery roadmaps. - Coordinate multidisciplinary teams to ensure successful execution of project outcomes. - Manage project scope, timelines, budgets, risks, issues, and dependencies. - Ensure project deliverables meet agreed quality standards and customer expectations. Stakeholder Engagement - Build trusted relationships with customer stakeholders, project teams, and executive sponsors. - Facilitate project governance forums, status meetings, and steering committee updates. - Communicate project progress, achievements, risks, and mitigation plans to a range of technical and non-technical audiences. - Support executive reporting and engagement activities alongside Program Managers and Services Leadership. Governance & Operational Excellence - Maintain project documentation, reporting, and governance artefacts. - Drive effective risk, issue, change, and escalation management processes. - Promote consistent project delivery practices, methodologies, and tools. - Monitor project performance and proactively address challenges to maintain delivery success. Collaboration & Customer Success - Partner with Dynatrace technical teams, consultants, and customer-facing functions to ensure successful delivery outcomes. - Support continuous improvement initiatives and contribute to delivery best practices. - Share customer feedback and insights to help drive ongoing customer success and growth opportunities. What will help you succeedWhat will help you succeedRequired Experience - Proven experience managing customer-facing technology, software, or digital transformation projects. - Experience delivering projects within enterprise, SaaS, cloud, or IT environments. - Strong project planning, stakeholder management, and delivery leadership skills. - Demonstrated ability to manage multiple priorities in fast-paced and evolving environments. - Excellent communication skills, with the ability to engage confidently across technical teams, business stakeholders, and executives. - Strong analytical, problem-solving, and risk management capabilities. - Experience working within structured project governance frameworks and methodologies, including Agile, Waterfall, or hybrid approaches. - Proficiency with project management tools such as Jira, Microsoft Project, Smartsheet, or similar platforms. - A collaborative and customer-focused approach, with a commitment to delivering quality outcomes. Preferred Experience - Experience delivering projects within Australian Federal Government or other highly regulated environments. - Project Management certification (PMP, PRINCE2 or equivalent). - Agile certification (Scrum, Kanban, SAFe or similar). - ITIL certification. - Knowledge of observability, application performance monitoring, cloud operations, or related technology domains. - Familiarity with Dynatrace or similar enterprise software platforms. Security Requirements - NV1 Security Clearance is highly regarded, candidates who are eligible and willing to obtain an NV1 Security Clearance are encouraged to apply. Why you will love being a DynatracerWhy Dynatrace?At Dynatrace, you'll work alongside talented people who are passionate about innovation, customer success, and continuous learning. We celebrate diverse perspectives and are committed to creating an inclusive workplace where everyone feels valued, supported, and empowered to do their best work. We welcome applications from people of all backgrounds, experiences, and identities. If you're excited about the role but don't meet every requirement, we encourage you to apply. Travel - Occasional travel may be required (up to 25%). Compensation and Rewards

Your role at DynatraceDynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation In this role, you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform, from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success, Dynatrace Services provides an outstanding training program that is a mix of classroom, v-learning, self-study, and in-the-field observation activities. Once training is complete, consultants are expected to represent Dynatrace in the highest professional manner, through written and oral communications, to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation. Responsibilities: - Monitor client’s critical application performance and availability. - Summarize and review performance trends in operations status meetings. - Assist client staff in the troubleshooting and root-cause diagnosis of performance issues. - Maintain and enhance dashboards and reports to meet requirements of IT and business users. - On-board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices. - Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments. - Provide regular status updates and project documentation to support efforts at customer engagements. - Assist sales team in identifying new opportunities for product and services at customer sites. - Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs. - Maintain accurate deployment documentation. Travel Requirements: - Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However, in those cases, relocation or working remotely may be required. What will help you succeedMinimum experiance: - 2+ years IT working experience in the areas of Application Performance Management, application monitoring, network administration, system administration, performance engineering / testing, or Java/.NET development. - 1+ years of experience in software engineering and Object-Oriented Programming (OOP). - 1+ years of solid enterprise level .NET or Java development/support/operations. - 1+ years of experience in web programming: JavaScript, AJAX and other JavaScript frameworks Degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or a related technical discipline. - Experience with application technologies (J2EE, .NET, Citrix, Microservices). - Experience with database technologies (Oracle, DB2, MS SQL). - Good understanding of distributed applications. - Good understanding of web and enterprise applications. - Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements. - Excellent organizational/time management skills. - Must have strong interpersonal communication skills and a passion to learn new technology. - Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables. - Must be a highly motivated energetic self-starter who excels in fast-paced, dynamic, team environments and committed to getting results. - Must have excellent written, oral, and presentation communications skills. - Must possess excellent problem-solving and analytical skills - Ability to work with minimal supervision, engaging peers and other departments to accomplish assigned goals, and effectively execute projects in a matrix environment. Desired Experience: - Previous consulting experience and / or Project Management experience is a plus. - Cloud and Infrastructure technologies such as AWS, Azure, GCP, Docker, Kubernetes etc. - Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and RewardsA senior consutlant can earn a salary between 90,000 USD and 130,000 USD depending on experiance and qualifications. Equal opportunities All your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com.

Your role at DynatraceAbout the Role: Dynatrace is seeking a high-impact Telemetry Pipeline Specialist to serve as the business and technical evangelist for the next generation of data-driven Observability. This is a specialist role focused on the intersection of Bindplane, OpenTelemetry (OTel), and Enterprise Data Governance. You will partner with our Global Sales and Customer Success teams to help organizations navigate the complexities of data explosion in hybrid and AI-native environments, ensuring they achieve high-signal observability while maintaining absolute control over their telemetry costs and routing. Domain Expertise & Solution Leadership - Act as a subject matter expert in log management and observability - Stay current with OpenTelemetry, cloud logging, and pipelines - Lead proof of concepts and demonstrate technical value Competitive Strategy & Value Selling - Execute competitive displacement strategies - Build ROI and economic value cases - Position Dynatrace effectively in enterprise environments Technical Solution Guidance - Advise on telemetry pipelines (OpenTelemetry, Fluentd, Logstash) - Support Kubernetes, serverless, and cloud ecosystems - Optimize data routing and analytics strategies Customer Adoption & Growth - Drive platform adoption and usage - Deliver best practices and technical workshops - Improve consumption and customer outcomes Collaboration & Pipeline Development - Build pipeline through channels, events, and outbound - Collaborate cross-functionally with sales, engineering, and marketing - Maintain CRM accuracy and forecasting discipline What will help you succeedQualifications & Requirements: - Experience: 5+ years in sales or presales roles, with at least 3 years focused on log management, telemetry pipelines, or data streaming environments Domain Expertise: - Deep understanding of telemetry routing and edge processing (Bindplane, Fluent Bit, or similar) - Familiarity with cloud-native ecosystems (AWS, Azure, GCP, Kubernetes) and event streaming platforms (Kafka, Kinesis, Pub/Sub) - Sales Execution: Experience supporting complex enterprise sales cycles and influencing both technical and executive stakeholders; Ability to articulate “Data Gravity” and - “Ingest Economics” and translate them into executive-level value (CIO/CFO) - Competitive Knowledge: Familiarity with observability and pipeline competitors such as Splunk, Datadog, Elastic, or Cribl - Enablement: Ability to scale impact through field enablement, play development, and technical evangelism - Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience Preferred Skills - Experience with Cribl LogStream or Splunk Heavy Forwarders for displacement strategies. - Familiarity with FinOps principles (matching telemetry spend to business value). - Fluent in Portuguese Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and RewardsThe base salary range for this role is $128,000 - $160,000. When determining your salary, we consider your experience, skills, education, and work location. Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. We also offer medical/dental benefits, and a company matching 401(k) plan for retirement Equal Employment OpportunityDynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

Your role at DynatraceDynatrace, the global leader in Software Intelligence, is looking for a Proposal Specialist to join our dynamic and motivated Sales Operations team. This is an exciting opportunity to advance your career while playing a critical role in accelerating the sales cycle. Do you thrive working in a fast-paced environment? Is "above and beyond" second nature to you? Do you have a "work hard, play hard" attitude? If you answered yes, this is your opportunity to be part of one of the fastest-growing companies in the Cloud. We are looking for a driven individual who is extremely organized and always willing to go the extra mile. As a Proposal Management Analyst, you will provide comprehensive proposal management support and response coordination for questionnaires by deploying industry and company standard methodologies, tools, and processes. You will be an integral member of the Global Proposal Team and will be responsible for managing the production of high-quality and competitive responses aligned with Dynatrace goals and standards. This is a fully remote position for candidates located within the Eastern or Central Time Zones in the U.S. If you reside within 45 miles of Dynatrace's headquarters in Boston, our Detroit office, or the NYC satellite office, this will be a hybrid role requiring 2–3 days per week in the office. What will help you succeed - Lead the proposal process and coordinate multiple customer responses (RFPs, RFIs, and security/vendor questionnaires) simultaneously. - Collaborate with Sales to understand goals, facilitate Go/No-Go and strategy meetings, and develop proposal plans. - Lead internal coordination, assign tasks, and ensure customer deadlines are met. - Partner with cross-functional stakeholders using strong project management and communication skills. - Review responses for completeness, accuracy, grammar, punctuation, and professionalism. - Manage proposal activities within Responsive (proposal management system). - Continuously improve processes and contribute to the proposal content library. - Support additional proposal-related projects as needed. Qualifications: - At least 3 years of proposal or sales support experience, ideally within a high-tech or SaaS organization. - Bachelor's degree in Business Administration or related field. - Strong project management, organization, and problem-solving skills. - Ability to manage multiple priorities with minimal oversight. - Excellent written, editing, interpersonal, and communication skills. - Customer-first mindset with strong ownership and adaptability. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, along with other leading partners worldwide to create strategic alliances. - More than 50% of the Fortune 100 companies are Dynatrace customers. Compensation and Rewards - The salary range for this role is $90,000–$100,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total rewards package includes unlimited personal time off, an employee stock purchase plan, a performance-based reward system, medical and dental benefits, and a company-matched 401(k) plan. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify. To be considered for this position, please upload your resume/CV.

Your role at DynatraceAs a Senior Data Analytics Consultant, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc.) and help to answer questions about site performance and user engagement. This Senior role demands a blend of technical acumen, strategic thinking, and executive-level communication to drive measurable business outcomes through observability data and influence digital transformation. Dynatrace’s tools generate mountains of data, a lot of which clients don’t know how to make use of…that’s where you come in. You will turn that mountain of data into invaluable insight. As someone who lives and breathes data, analysis, and problem solving, you will help your clients understand the right performance data in the right context. You’ll turn that data into business-altering insight, which allows your client to take the right action to improve overall site performance and user experience that maximizes business outcomes. You will be an expert on Dynatrace and observability, specializing in Digital Experience Monitoring and Business Analytics. - You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture. Responsibilities include: - Account management for 4-8 Enterprise clients, including managing the relationship and customer expectations, providing value and helping to grow your accounts, and running all customer touchpoint meetings - Presenting digital experience performance strategies, vision, and findings to varied audiences from developers to executives, aligning technical solutions with business goals - Working as an extension of your client's team and the Dynatrace product through ad-hoc analysis, testing initiatives, configuring Dynatrace offerings to get to answers faster, and training and enablement - Creating detailed analysis for your clients by finding answers from the Digital Experience and Business Analytics data through reporting, dashboarding, or technology expertise - Representing your client within the rest of Dynatrace for Digital Experience Monitoring (DEM) issues, particularly in providing feedback to product teams to influence roadmap decisions - Additional responsibilities include working with our team to improve processes, identify training gaps, and share ideas What will help you succeedMinimum Requirements: - Bachelor’s degree in Marketing, Statistics, Mathematics, Economics, or other quantitative disciplines is required. - 3- 5 years of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging way Preferred Requirements: - Experience within the digital experience monitoring space with tools such as Catchpoint, GlassBox, Quantum Metric, Full Story, Blue Triangle, ContentSquare, AppDynamics, DataDog, and New Relic. - Experience in data-driven analysis - excellent at working with, understanding, and analyzing data - Experience with real user monitoring for both web and mobile applications, as well as Session Replay tools - Strong understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud - Proficient with querying languages (GraphQL, SPARQL, MQL, SQL, SPL) and analysis tools (Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R) - Stellar conceptualization and communication skills with a demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions - Operates with a customer-first focus - Proven ability to work under pressure and to handle multiple conflicting priorities - Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns, and effectively influences and persuades - Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail - Experience applying AI tools to streamline workflows, enhance decision-making, or solve business challenges - Expectation: All team members are expected to travel at least 1 time per year for annual team meetings. Strategic clients may require intermittent travel as well. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all - A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Compensation and RewardsThe targeted base pay range for this role is $86K to $107K (Canadian). When determining your salary, we consider your skills, experience, education, work location and internal equity.

Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace®️ to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences. Job Description We are looking for a highly motivated individual who loves to work with web technology, in a fast-paced environment, wants to grow their understanding of Ecommerce and why performance matters. This is not just a job; it is a starting point for a career at Dynatrace. The OnDemand org (Tech support) is a team of technical product experts. This team delivers hands-on product configuration support within Dynatrace along with technical consultative support and guidance to our internal Insight Analyst teams and directly to customers through a scalable, ticket-based engagement model. The Insight OnDemand model allows us to deliver “the right expert, at the right time” and dynamically scale our support to meet the needs of our smallest customers just getting started with Dynatrace to our largest, most complex customers requiring a wider range of product expertise. OnDemand tech support is typically short-term and task (or project) based. This team is the technical backbone of the Insight service for our customers and our team, with expertise in both Dynatrace and Digital Experience. As a Techncial Support Engineer, you will be responsible for handling requests from Insights Analysts and Customers and delivering high quality technical resolutions. You will ensure to provide accurate responses to requests or escalate as required to the next tier experts promptly. You will work closely with leadership and your team to identify enablement opportunities for the broader team and gaps in your own skill set. What You’ll Do Technical Support: - Triage incoming tickets and deliver timely, high-quality solutions to both internal delivery teams and directly to customers - Perform hand-on configuration and implementation of best practices based on communicated customer business goals within the tickets - Create and manage Synthetic web and mobile measurement scripts - Analyze day-to-day performance and availability data while providing clear, in-depth, and concise root cause analysis for both customers and internal Analysts - Provide proactive data analysis and health check for top tier customers - Responsible for an in-depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay, and Synthetic data), as well as Dynatrace Query Language - Keep up to date with new product features - Join direct customer meetings when necessary Technical Customer-Facing Enablement: - Deliver live technical training sessions (Tech Talks) to customers - Participate in cross-functional enablement for internal teams - Identify skill gaps through ticket trends bubble up to leadership and participated in targeted training Cross Functional Team Training and Enablement - Deliver training and enablement sessions to analysts and other team members to educate on skill gaps identified gaps via ticket trends Documentation & Knowledge Management: - Maintain and update internal ticket documentation - Contribute to and enhance the shareable knowledge base What You’ll Bring - Proven experience in technical support or customer success roles - Strong understanding of Dynatrace products, deep skills in DQL (Dynatrace Query Language) will be a plus - Experience with performance monitoring, synthetic scripting, and root cause analysis - Excellent communication and presentation skills - Ability to work cross-functionally and mentor others - Strong analytical and problem-solving skills - Passion for customer success and continuous improvement Success Indicators - High customer satisfaction - Positive feedback from internal teams and customers - Reduction in ticket turnaround time - Increase in technical quality of resolution - Increased adoption of best practices and enablement resources - Growth in personal and team knowledge through documentation and training Minimum Requirements: - Associate’s Degree in a technology-related field is required - Minimum of 2 years of experience in technology-related field Preferred Requirements: - Bachelor’s Degree in a technology-related field is preferred - Experience working with SaaS applications/infrastructure and in the observability or application performance management space - Has experience working in a technical support/specialist role or organization - Experience in data-driven analysis - excellent at working with, understanding, and analyzing data - Familiarity with JavaScript and querying languages like SQL, Splunk Search Processing Language, or Dynatrace Query Language - Knowledge of web technologies including HTML, JS, CSS, Content Deliver Networks, and Cloud - Operates with a customer-first focus - Proven ability to work under pressure; ability to handle multiple conflicting priorities - Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns, and effectively influences and persuades - Strong verbal and written communication skills - Has a passion to learn new technology and deliver successful customer and partner outcomes for stakeholders at all levels - Knowledge of industry performance metrics and recommended thresholds - Enjoys critical thinking and problem solving. Demonstrated ability to think outside the box and focus on the bigger picture. Expectation: all Insights team members are expected to travel at least 1 time per year for annual team meetings.

Your role at DynatraceDynatrace, the world’s number one Software Intelligence monitoring platform, provides answers, not just data, about application performance and end-user experience. We’re looking for talented Software Engineers to make our product even better. As a Software Engineer on the team you will: - Design and ship platform-level features end-to-end — from design and implementation through testing and release. - Help shape APIs that other engineering teams rely on, treating backward compatibility and clear contracts as part of the job. - Contribute to architecture discussions, design decisions, and code reviews. - Work in a modern web stack — TypeScript and React — alongside a toolbox of supporting technologies, writing clean, maintainable, and efficient code. - Care about the fundamentals of the web — semantic HTML, CSS, accessibility, and performance. - Collaborate closely with a team of engineers who value teamwork, code reviews, and building software end-to-end together. - Work on the architecture that runs apps built by many different teams in isolation, providing a secure and reliable experience for our users. What will help you succeed - Solid experience developing web-based software with JavaScript / TypeScript. - Strong academic background in Software Engineering or equivalent practical experience. - Good knowledge of JavaScript fundamentals, core Web APIs, HTML, and CSS. - Good knowledge of React and modern front-end development practices. - Genuine interest in accessibility and writing software that works for everyone. - A thoughtful approach to engineering — you think in trade-offs, you write code with the next maintainer in mind. - Being hands-on team player with excellent communication, problem-solving, self-organization, and analytical skills - A practical understanding of AI tools and how to use them well in everyday engineering - Curiosity and a willingness to always learn. Nice to have - Experience designing APIs or libraries consumed by other developers. - Experience building platforms, SDKs, micro-frontends, or plugin systems - Experience with Node.js tooling, modern build systems, or monorepo setups. - Hands-on experience with Java / Spring Boot - our team owns a small backend service (Java). Why you will love being a Dynatracer• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. • An environment that fosters innovation, enables creative collaboration, and allows you to grow. • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. • Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and Rewards - We offer only employment contracts (PL: Umowa o pracę / UoP) and a hybrid working setup with 2/3 days per week in the office. This is a permanent role and not a B2B contract. - We offer attractive compensation packages and stock purchase options with numerous benefits and advantages. - Base salary range — 16.833 - 21.000 PLN gross per month with higher pay based on experience and qualifications

Your role at DynatraceThe Director, D1 Operations (AMER) is a senior leader responsible for operating and scaling a high‑impact post‑sales operations function supporting the Insights and OnDemand organization. This role owns the operating model, translates strategy into execution, and ensures post‑sales teams operate with speed, consistency, governance, and measurable outcomes. As a member of the extended D1 Operations leadership team, you will lead a team of analysts and partner closely with the Insights and OnDemand leadership team to align global strategy and priorities. You will balance strategic ownership with select hands‑on engagement on the highest‑impact initiatives. This role requires deep post‑sales operations expertise, strong cross-functional partnership, and a vision for applying automation and AI to reduce operational friction while scaling delivery excellence globally. Key Responsibilities - Serve as the primary operational partner to post-sales Insights and OnDemand leadership, shaping and implementing global alignment of standards and priorities - Lead, develop, and scale the regional D1 Operations team - Partner with D1 Operations peers and D1 leadership to set clear priorities and ensure consistent execution against roadmap deliverables - Operate as a hands-on leader, personally own high-impact initiatives while demonstrating operational excellence to the team - Establish and maintain a strong operating rhythm for the organization, including oversight of programs, reporting, workflows, and documentation - Partner with business leaders and team members to continually identify bottlenecks and translate them into clear problem statements and proposed solutions - Identify repetitive, high-volume manual work performed by delivery teams and implement automation to eliminate it - Apply AI-enabled approaches to improve throughput, governance, and data quality What will help you succeedQualifications - 10+ years in post-sales operations or business strategy roles in SaaS or enterprise software - 5+ years of people leadership experience (or equivalent team-lead experience) with demonstrated coaching and talent development - Experience supporting large-scale post-sales organizations across both technical and non-technical functions - Proven track record of delivering complex programs with measurable operational outcomes for a global organization - Strong track record of delivering process improvement initiatives using structured methodologies as well as driving adoption and outcomes from those improvements - Ability to operate and lead through ambiguity, understand and structure complex problems, and influence stakeholders - Deep analytical fluency with KPIs, dashboards, and executive-level reporting; ability to translate complex data into actionable business insights for senior leadership Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and RewardsDOE, salary $190K-$200K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Your role at DynatraceWhat’s the role? An excellent opportunity to be a key team contributor in the highly dynamic Dynatrace partner business. The individual will be responsible for providing pre-sales technical support and expert guidance on our joint partner driven cloud offerings for our National Partners. This role will also involve innovating the joint Dynatrace and partner offerings as well as industrializing and driving the management programs behind the offerings. Dynatrace is looking for technically-knowledgeable, assertive, success-driven, energetic person who want to have fun while creating a successful career at a leading organisation. This individual will be working with the NORAM Partner Leadership, to drive the continued success of our partner business. Purpose of the role: - Work tightly with the National Partner Sales Managers across the region to define and execute a strategy aligned with the field needs - Ability to showcase and build Demo/lab capabilities of Dynatrace software offerings live to potential and existing partners - Shared responsibility to enable the sales & pre-sales teams of Dynatrace partners to a baseline understanding of how Dynatrace offerings can solve the complex challenges of managing the enterprise cloud - Directly involved in the most important partner sales engagements and working effectively with local in region SEs and PSMs - Regular NORAM travel to National partners promote and develop new business relationships with PSM - Develop strong and lasting relationships with key sales, pre-sales, and delivery resources within the partner account - Work with the Dynatrace Customer Success team to create case studies and win stories to support the partner sales effort What will help you succeedRequired Knowledge, Abilities, and Experience: - Knowledge of DevSecOps and Cloud automation Experience - Comfortable working in agile methodologies and DevOps/DevSecOps tools. - Experience with Observability technologies - Deep understanding of web and mobile applications security threats and significant experience with vulnerability management and penetration testing against a wide variety of application layer platforms, including web, mobile and desktop solutions, above and beyond running automated tools. - Experience with Cloud environments like Azure, AWS, Docker, Openshift etc. - Awareness of application performance problems and impact on cost and brand - Understanding of cloud native development practices, continuous delivery, DevOps, AIOps, keptn etc. - Excellent communication and organisation skills. - Have experience presenting, demonstrating and handling technical sales engagements - Being able to present the value of the Dynatrace to both technical and executive audience. - Ability to speak to needs of different levels of an organisation (Developer, Manager, VP etc.) - Ability to be coached and react quickly in selling situations. - Experience creating architecture and other design documents and diagrams - Ability to learn quickly and adapt to new processes and methodologies - Outgoing personality, desire to work hard and have fun, team spirit. - Knowledge of Dynatrace solution set is desirable - Presentation and communication skills - Capable of delivering clear presentations and to teach partners to do the same, on the technical value and business value of the Dynatrace solution set - Capable of working in international environments, respecting different personal and cultural views - Independence and flexibility - Work under own direction and initiative, managing time effectively and prioritising tasks according to field needs - Capable of successfully adapting to changing situations - Willingness to travel across NORAM on a regular basis Education Required - A minimum of a bachelor’s degree, ideally in Computer Science or Software Engineering Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and RewardsCompensation and rewards - The base salary range for this role is $150,000 - $185,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Your role at DynatraceAs a Senior Data Analytics Consultant, you’ll work with some of the largest sites on the web across major industries (retail, auto, finance, travel, etc.) and help to answer questions about site performance and user engagement. This Senior role demands a blend of technical acumen, strategic thinking, and executive-level communication to drive measurable business outcomes through observability data and influence digital transformation. Dynatrace’s tools generate mountains of data, a lot of which clients don’t know how to make use of…that’s where you come in. You will turn that mountain of data into invaluable insight. As someone who lives and breathes data, analysis, and problem solving, you will help your clients understand the right performance data in the right context. You’ll turn that data into business-altering insight, which allows your client to take the right action to improve overall site performance and user experience that maximizes business outcomes. You will be an expert on Dynatrace and observability, specializing in Digital Experience Monitoring and Business Analytics. - You will help clients set a strategy for how they can optimize both their current performance and build performance into their culture. Responsibilities include: - Account management for 4-8 Enterprise clients, including managing the relationship and customer expectations, providing value and helping to grow your accounts, and running all customer touchpoint meetings - Presenting digital experience performance strategies, vision, and findings to varied audiences from developers to executives, aligning technical solutions with business goals - Working as an extension of your client's team and the Dynatrace product through ad-hoc analysis, testing initiatives, configuring Dynatrace offerings to get to answers faster, and training and enablement - Creating detailed analysis for your clients by finding answers from the Digital Experience and Business Analytics data through reporting, dashboarding, or technology expertise - Representing your client within the rest of Dynatrace for Digital Experience Monitoring (DEM) issues, particularly in providing feedback to product teams to influence roadmap decisions - Additional responsibilities include working with our team to improve processes, identify training gaps, and share ideas What will help you succeedMinimum Requirements: - Bachelor’s degree in Marketing, Statistics, Mathematics, Economics, or other quantitative disciplines is required. - 3- 5 years of experience with data analysis, including looking at and distilling complex sets of data and presenting findings in an engaging way Preferred Requirements: - Experience within the digital experience monitoring space with tools such as Catchpoint, GlassBox, Quantum Metric, Full Story, Blue Triangle, ContentSquare, AppDynamics, DataDog, and New Relic. - Experience in data-driven analysis - excellent at working with, understanding, and analyzing data - Experience with real user monitoring for both web and mobile applications, as well as Session Replay tools - Strong understanding of web technologies including HTML, JS, CSS, networking, Content Delivery Networks, Cloud - Proficient with querying languages (GraphQL, SPARQL, MQL, SQL, SPL) and analysis tools (Google Analytics, Adobe, Advanced Excel, Tableau, SPSS, R) - Stellar conceptualization and communication skills with a demonstrated ability to bring business and technical people together around clear product concepts, and to motivate them to deliver whole, working solutions - Operates with a customer-first focus - Proven ability to work under pressure and to handle multiple conflicting priorities - Recognizes and understands both personal and team dynamics and relationships, is empathetic to stakeholder concerns, and effectively influences and persuades - Possesses excellent organizational, problem-solving, and analytical skills with a keen attention to detail - Experience applying AI tools to streamline workflows, enhance decision-making, or solve business challenges - Expectation: All team members are expected to travel at least 1 time per year for annual team meetings. Strategic clients may require intermittent travel as well. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all - A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. Compensation and RewardsThe targeted base pay range for this role is R$160,000 -R$ 2000,00 (annual). When determining your salary, we consider your skills, experience, education, work location and internal equity.