Dynatrace

Your role at DynatraceDynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation Our growing Architecture Team has formed out of a high demand in our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale. Many of our engagements require highly experienced Solution Architect services to assess, design and provide guided implementation assistance. The engagements we lead often help our customers navigate use cases through their own highly complex hybrid environments. Many of the enterprises we encounter are on a journey, transforming the way they monitor at scale and not only in production but throughout their entire application lifecycles. Beyond improving their monitoring, our customers also seek to use our products to increases their competitive advantage. Our capabilities offer tool rationalization, ITSM integrations, DevOps techniques all in highly dynamic environments that span both Cloud and On-Premise infrastructure. As an Architecture Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced Architects are periodically found coding in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer. Beyond working with customers, Architecture Team members are also responsible for updating the wider consultancy teams with best practices, lessons learned and key guidance in both their customer-facing work and career. As a team member we find it exciting to be exposed to a vast number of technologies, teams and techniques throughout some of the top organizations in the world. This opportunity is one of a kind and will often exercise every skill set in an Architects arsenal. Our Architecture team members find this job incredibly engaging, very demanding at times but extremely rewarding. Our team members have a passion for technology, the ability to understand and assess new technologies and understanding their applicability to business. We are seeking a driven individual who has a desire to work with some of the best in the market. What will help you succeedMinimum Qualifications: - Prior Work or Consulting in large Enterprise/Corporate environments - Prior Experience using Dynatrace or managing Observability/APM solutions a major plus - Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or GCP with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly. - Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning. - Solid understanding of a Container based solutions using Docker, Docker Swarm, Kubernetes and similar products. Preferred requirements: - Outstanding communicator - The ability to consult and lead multi-day meetings to assess technologies and processes. - Solid understanding of Application and/or Infrastructure Monitoring & Observability - Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus - Solid understanding of solutions using Puppet, Ansible, ArgoCD, Backstage, TFS and similar products. - Solid understanding of PaaS concepts and implementations such as Kubernetes/OpenShift, AWS Lambda, ECS & Fargate or other cloud equivalents. - Development experience with JavaScript and web development frameworks React and/or Angular. - Development experience in at least one object-oriented language. - Solid to Expert hands-on experience with SQL - Prior hands-on experience providing troubleshooting expertise for performance and other issues. - Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources. Travel: - Whilst the position is remote, travel to customer sites is expected from time-to-time, with destinations in both Europe and the Middle East. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all

Your role at DynatraceThe Workplace Experience Specialist at Dynatrace plays a crucial role in enhancing the workplace environment to foster employee engagement and drive exceptional business outcomes. This position is part of the global People and Culture Team, focusing on creating a vibrant hybrid work environment that aligns with the company's values. The specialist will ensure compliance with company policies while supporting the local office community and collaborating with the global Workplace Experience team to deliver outstanding employee experiences. This position will be required to be onsite 5 days/week in our Detroit, Michigan office Responsibilities - Manage front desk operations to welcome visitors and assist them in navigating the office. - Ensure the office is vibrant and welcoming, managing office supplies and refreshments. - Drive programs that contribute to and enrich our Dynatrace culture and foster a positive work environment. - Deliver exceptional event experiences tailored to the office community in collaboration with the global Workplace Experience team. - Create an outstanding onboarding experience for new team members, including local presentations and tours. - Support visitor management, workshop preparation, and onsite facility services for smooth operations. - Assist with employee benefits administration in collaboration with the People Operations Team. - Participate in innovative solutions and transformation initiatives with the global People & Culture team. What will help you succeedWhat will help you succeedRequirements - High school diploma or GED or any higher education degree. - Minimum of 6 months of experience in Office Management or a similar role in a fast-paced environment. - Proven ability to juggle multiple priorities while meeting deadlines. - Readiness to take on new responsibilities and drive process improvements. - Strong collaboration skills and effective team player. - Strategic thinker with the ability to anticipate challenges and contribute to organizational goals. - Excellent communication, prioritization, and organizational skills. Nice-to-haves - Experience with Project Management related to office management, Monday.com, and culture enhancing practices - Experience partnering with teams in multiple countries. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and RewardsDOE, salary $65K - $75K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location. Equal Employment OpportunityEqual Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Your role at Dynatrace.Our Maidenhead office serves as the EMEA HQ and Shared Service Centre for our Finance team. As an Accounts Assistant, you will support 25 legal entities and work closely with the General Accounting team, as well as other finance functions including Treasury, Payroll, Accounts Payable, and Accounts Receivable. This is a highly developmental role, ideal for an ambitious and motivated individual looking to build a career in finance. You will gain broad exposure to EMEA accounting processes, develop technical skills, and play an active role in improving how we work. We operate in a fast-paced and evolving environment, with a strong focus on continuous improvement, ownership, and personal development. This is a hybrid position, with 2 days per week in the office (Tuesday and Thursday). 12 month Fixed Term Contract Responsibilities: - Own the banking reconciliation process end-to-end, ensuring completeness and accuracy - Support the fixed asset process, including additions, disposals, and maintenance of registers - Assist with month-end close activities, including journals (prepayments, T&E, leases) and balance sheet reconciliations - Perform variance analysis on P&L and balance sheet reports, working with stakeholders to understand drivers and movements - Contribute to the cash flow process, including inputs and quarter-end forecasting - Support the team with statutory audit deliverables across multiple EMEA entities - Work collaboratively across the Shared Services team to ensure accurate and timely financial reporting - Contribute to process improvement initiatives, identifying opportunities to increase efficiency and control - Provide support on ad hoc tasks across the General Accounting team What will help you succeed - A finance qualification is not essential, but candidates should be studying towards or interested in studying AAT, ACCA, CIMA, ACT, or equivalent (study support can be provided) - Strong attention to detail and ability to meet deadlines in a fast-paced environment - A proactive, “can do” attitude with a willingness to learn and take ownership - Comfortable working as part of a collaborative team - Strong communication skills (written and verbal) - Good analytical skills with an interest in understanding financial data - Proficient in Excel Why you will love being a Dynatracer• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. • An environment that fosters innovation, enables creative collaboration, and allows you to grow. • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Your role at DynatraceThe Customer Success Manager (CSM) is responsible for preserving and growing subscription renewals from the assigned named accounts, for Digital Experience Management (DEM) solutions in assigned territory by driving adoption using a customer engagement lifecycle model. Role & Responsibilities - Accelerate customer adoption of Dynatrace SaaS/Managed product portfolio through technical enablement, usage training, and project planning. - Own renewal strategy and subsequent on time renewal of subscription(s). - Build Dynatrace brand awareness and loyalty. - Defend against the competition. - Conduct regular proactive calls and account review meetings; maintain an accurate record of discussion and action items. - Work with management team to ensure that critical issues are documented and escalated in an expeditious manner for resolution. - Coordinate account activities with sales teams for Assigned accounts within territory. - Identify strategic, new business growth opportunities Leverage relationships to aid in the building of reference accounts/contacts. - Act as customer advocate and liaison to become a Trusted Advisor. - Travel as required. What will help you succeedMinimum Requirements - Bachelor’s degree or equivalent work experience 2-5+ years relevant experience in customer success, account management, or similar field. Preferred skills and experiences: - A strong business acumen and commercial outlook with a good conceptual understanding of IT operations processes and best practices. - Proven expertise working with the executive level in client environments, as well as with procurement and business owners. - Excellent verbal, written and interpersonal communication skills. - Awareness of the Observability marketplace with an understanding of where Dynatrace is positioned and their key strengths above the competition. - Highly motivated, energetic and committed to getting results. - Ability to develop strong relationships with the user/customer/internal communities. - Understanding of Internet, web and mobile applications; knowledge of HTTP, HTML, JavaScript etc. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards - The base salary range for this role is $76,000 - $95,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. Equal Employment OpportunityEqual Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Your role at DynatraceDynatrace's LATAM Sales Development team is seeking a Spanish Speaking SDR local to Colombia. The Sales Development Representative is responsible for identifying and qualifying sales opportunities for APM software field sales organization. Sales Development Representative will partner with field sales representatives and marketing to generate demand and qualify leads in our LATAM markets. Fluency in Spanish (written and verbal) is required for this role, as you will engage with Spanish-speaking prospects and customers across LATAM markets through outbound outreach, discovery calls, and follow-up communication. Responsibilities: - Hunt for and qualify leads and prospects based on defined criteria. - Profile assigned accounts and drive outbound prospecting to generate new business. - Must call into senior IT management at Fortune 1000 as part of lead development and qualification. E.g. CTO, CIO, Directors of IT Operations, Directors of Infrastructure, Directors of Application support. - Conduct research on accounts by using Google, LinkedIn, Jigsaw and other tools. - Develop an understanding of the account’s business issues and other relevant information. - Execute database and telemarketing programs to increase attendance at upcoming events, seminars, and to create awareness for current product promotions to target audiences. - Educate prospects about Dynatrace enterprise solutions. - Use CRM-Salesforce.com to track activities. - Attend weekly territory forecast meetings and update team on progress of identified activities. - Work to meet defined metrics goals. - Provide input to marketing including feedback on quality of leads from marketing programs. What will help you succeedMinimum Requirements: - Fluent in Spanish. - High level of commitment to exceptional customer service and relationship build. - Strong written and verbal communication skills. Preferred Qualifications - College diploma/university degree preferred. - Understanding of IT operations management solutions a plus. - Experience using a CRM preferred, specifically Salesforce. - Self-motivated with the ability to work in a fast paced and constantly changing environment. - Strong problem solving, organizational and interpersonal skills. - Ability to work both individually and in a team environment. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and RewardsThe targeted base pay range for this role is COP 82.400.000 – COP 103.000.000 per year. When determining your salary, we consider your skills, experience, education and work location.

Your role at DynatraceAs a Senior Customer Success Manager, you will be at the forefront of helping our customers achieve meaningful outcomes in their transformation journeys. This role is critical to driving adoption and usage, securing renewals, expanding customer relationships, and ensuring that our platform delivers value for diverse B2B personas, including software developers, IT operations, and business stakeholders. Key Responsibilities: - Customer Engagement & Success Planning - Build and manage relationships with senior leaders and teams in diverse organizations, acting as their trusted advisor. - Develop tailored success plans that align Dynatrace capabilities with customer goals, focusing on driving innovation, optimizing costs, and mitigating risks. - Guide technical and business users, helping them unlock the full potential of Dynatrace’s advanced observability and automation platform. - Collaboration Across Teams & Partners - Partner with Dynatrace internal teams, including product, support, Go-To-Market, and post-sales, to deliver a seamless customer experience. - Actively engage with Dynatrace Partners to extend reach and impact, ensuring partners are equipped to support mutual customers effectively. - Coordinate efforts across remote and geographically dispersed teams, navigating cultural differences to align on customer priorities. - Driving Adoption & Expanding Value - Serve as a key resource for technical and operational discussions, helping customers address complex challenges unique to software development and IT operations. - Drive adoption of Dynatrace solutions by demonstrating measurable business outcomes, such as reduced downtime, faster deployments, and optimized cloud usage. - Identify upsell opportunities and work closely with Sales to grow customer accounts, delivering mutual success. - Renewals & Risk Mitigation - Proactively manage the renewal process, creating strategies to mitigate risks and secure long-term partnerships with customers. - Advocate for customers internally, ensuring their feedback informs product enhancements and organizational improvements. What will help you succeedMinimum Requirements: - Bachelor’s degree or equivalent work experience. - 5+ years of relevant experience in customer success, account management, or similar roles. Preferred Qualifications: - A strong business acumen and commercial outlook with a good conceptual understanding of IT operations processes and best practices. - Proven success in managing complex customer relationships, driving adoption, and delivering measurable outcomes. - Proven expertise working with the executive level in client environments, as well as with procurement and business owners. - Excellent verbal, written and interpersonal communication skills. - Awareness of the Observability marketplace with an understanding of where Dynatrace is positioned and their key strengths above the competition. - Highly motivated, energetic and committed to getting results. - Ability to develop strong relationships with the user/customer/internal communities. - Understanding of Internet, web and mobile applications; knowledge of HTTP, HTML, JavaScript etc. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards - The base salary range for this role is $91,000 - $114,000. When determining your salary, we consider your experience, skills, education, and work location. - Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system. - We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. Equal Employment OpportunityEqual Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Your role at DynatraceDynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. With automatic and intelligent observability at scale, our all-in-one platform delivers precise answers about the performance and security of applications, the underlying infrastructure, and the experience of all users to enable organizations to innovate faster, collaborate more efficiently, and deliver more value with dramatically less effort. That’s why many of the world’s largest organizations trust Dynatrace to modernize and automate cloud operations, release better software faster, and deliver unrivalled digital experiences. Dynatrace makes it easy and simple to monitor and run the most complex, hyper-scale multicloud systems. Dynatrace is a full stack and completely automated monitoring solution that can track every user, every transaction, across every application. - Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values. - Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations. - Strategize on the overall technical objectives and long-term goals of the team. - Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint. - Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements. - Provide web-based training to user groups to support organizational adoption. - Undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes. - Providing coaching to TAMs to help them grow in their technical knowledge and personally. - Function as a frontline technical resource for “best practice” and informal customer questions. - Engage with customer support as a customer advocate to ensure speedy resolution of customer issues - Engage with Product management as the customer advocate on product roadmap discussions. - Participate and prepare for Monthly and Quarterly Business Reviews with customers. - Maintain current functional and technical knowledge of Dynatrace products and services. - Help to document best practices in developing and using Dynatrace Partner with support engineers, PM, and R&D to help customers and account teams to speed resolution. - Help communicate, escalate and advocate on behalf of the customer. - Provide insights, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds. - Help customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. - Have deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution. What will help you succeedEducation: - Bachelor's degree in Computer Science, Information Technology, or equivalent work experience - Bilingual (English/French) required, with native-level proficiency in both languages - Work experience 4+ years of experience - Experience working with large enterprise customers, including executive leadership - Demonstrated ability in leadership, mentorship, and organizational behavior - A track record of going above and beyond for your team and customers - Ability to manage executive relationships and discussions (VP/CxO) - Must have exceptional English written and verbal communications skills, as well as organizational and teamwork skills, and the ability to act fast and responsibly Impeccable time management skills and an ability to self-direct - Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, frameworks, and 3rd party technologies related to Dynatrace - Willingness to learn new technologies and resolve complex technical issues - Professional Level Dynatrace certification (or get certification within six months) - Two or more industry-relevant Associate Level certifications (AWS, Azure, k8s, …) - Strong technical understanding and experience in SaaS industry - Knowledge and experience with one or more of the following technologies related to Dynatrace: Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc. - Web and application server technologies such as Apache, IIS, WebSphere, WebLogic, and JBoss Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax - Mobile application technologies such as iOS and Android Webkit DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. - CMDB/ITSM Technologies/platforms such as ServiceNow and BMC - Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative - Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Your role at DynatraceDesign and deliver post-sales enablement events that break down silos, strengthen cross-functional collaboration, and improve how Customer Success, Professional Services, and Technical Support work together to drive customer outcomes—while ensuring strong, consistent post-sales representation across major company events (e.g., SKO, customer conferences). Own the end-to-end strategy, design, and execution of internal enablement events that combine cross-functional collaboration, applied product usage, and real-world customer scenarios. The role exists to: - Break down silos and build shared ownership across post-sales teams - Enable roles to deliver better customer outcomes through stronger product, process, and framework knowledge - Drive hands-on execution capability by embedding product usage in realistic scenarios - Improve alignment and execution across roles, workflows, and handoffs - Ensure consistent post-sales presence across internal and external events Key Responsibilities Own D1 Enablement Events (Outcomes to Execution) - Own end-to-end delivery of D1 enablement events (global and regional), accountable for outcomes not just logistics. - Define event objectives with D1 leadership and translate them into clear agendas and session designs. - Lead event logistics and in-person execution, partnering for vendor/procurement support. Design Agendas that Drive Real Outcomes - Build event agendas that directly support D1 priorities - Structure sessions to achieve specific outcomes such as alignment, capability building, and cross-functional collaboration not content delivery alone. - Design interactive formats that enable participants to work together, solve problems, and understand how D1 functions connect. Deliver & Facilitate High-Impact Sessions - Facilitate sessions, workshops, and group discussions, creating energy, engagement, and participation. - Act as the on-site lead during events, ensuring flow, timing, and overall experience deliver against objectives. Align Content & Speakers Across D1 - Work with stakeholders across D1 to source and shape content for events. - Ensure content is relevant, consistent, and aligned to D1 priorities and messaging including alignment with Sales narratives and enablement cycles. Capture Outcomes & Improve Future Events - Capture insights, feedback, and outcomes from events to continuously improve format, content, and impact. Travel: This role requires regular travel to support both internal and customer-facing events, including on-site planning, delivery, and execution. Travel will vary depending on event cadence but will typically include participation in regional and global and regional events. This is a remote eligible position. Candidates who live within a 45 mile radius of Boston, MA; Detroit, MI; and Denver, CO; will be required to work hybrid (2 days per week) out of our Dyntrace office. All candidates will be required to work EST hours. What will help you succeedRequired - Strong event management ownership experience with proven delivery of multi-day, multi-session events. - Experience designing event agendas and formats that drive engagement, collaboration, and learning outcomes. - Background in post-sales and enablement with strong understanding of messaging, positioning and customer conversations. Core Capabilities - Exceptional facilitator able to lead sessions, energize audiences, and create meaningful interaction. - Strong ability to translate leadership priorities into structured, outcome-driven agendas. - Highly organized, with the ability to manage complex, global event coordination. - Strong stakeholder management across senior leaders and cross-functional teams. Why you will love being a Dynatracer - A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly. - Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research. - A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries. - An environment that fosters innovation, enables creative collaboration, and allows you to grow. - A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals. - A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team. - A relocation team that is eager to help you start your journey to a new country, always there to support and by your side. - Attractive compensation packages and stock purchase options with numerous benefits and advantages. Compensation and RewardsDOE, salary $190K - $205K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Your role at DynatraceDynatrace is seeking a strategic, customer-facing Field CTO to serve as a senior technical advisor to executives, enterprise architects, and transformation leaders at our most important customers and prospects. This leader will connect business priorities to technical strategy, helping organizations use Dynatrace to improve resilience, accelerate innovation, strengthen security, and drive measurable business outcomes. The Field CTO operates at the intersection of executive engagement, technical vision, sales strategy, and market influence. This role partners closely with Sales, Solution Engineering, Product Management, Customer Success, Alliances, and Marketing to shape large, strategic opportunities and elevate Dynatrace’s role as a trusted transformation partner. - Act as the executive technical advisor for strategic accounts, engaging CIOs, CTOs, CISOs, VP Engineering, platform teams, and business stakeholders. - Translate customer business goals into compelling transformation strategies powered by Dynatrace. - Lead high-impact technical discovery and executive conversations around observability, cloud modernization, AI adoption, security, automation, and business outcomes. - Shape account strategy with Sales and Solution Engineering teams for complex, multi-stakeholder deals. - Develop board-level and executive-level narratives that connect platform capabilities to risk reduction, operational excellence, digital experience, and growth. - Guide customers on modern observability and security operating models, including platform engineering, SRE, DevSecOps, and AI-assisted operations. - Support large opportunities by validating architecture direction, differentiation, value realization, and long-term platform vision. - Influence go-to-market strategy by bringing field insight back to Product, Marketing, and leadership teams. - Represent Dynatrace externally through executive briefings, customer workshops, industry events, webinars, and thought leadership. - Mentor field teams on executive engagement, storytelling, value selling, and strategic account planning. - Help create reusable field assets, strategic points of view, and technical value frameworks for priority industries and use cases. - Partner with Customer Success and Services to promote adoption strategies that expand platform value over time. What will help you succeed - 12+ years of experience in enterprise technology, including senior roles in architecture, engineering, observability, cloud, security, or technical go-to-market leadership. - 5+ years in a customer-facing leadership role such as Field CTO, Enterprise Architect, CTO Advisor, Chief Architect, VP/Senior Director of Solution Engineering, or similar. - Strong executive presence with the ability to communicate equally well with C-level leaders and deeply technical teams. - Proven experience supporting complex enterprise sales cycles and strategic digital transformation programs. - Deep knowledge of cloud platforms, modern application architectures, distributed systems, platform engineering, and enterprise IT operations. - Strong understanding of observability, application performance, infrastructure, log analytics, digital experience, automation, and security. - Experience in observability, AIOps, application security, cloud-native platforms, or enterprise analytics. - Ability to connect technical transformation to business KPIs, value realization, and organizational change. - Excellent communication, presentation, and workshop facilitation skills. - Willingness to travel based on customer and business needs. - Familiarity with executive value frameworks, business case development, and enterprise transformation methodology. - Experience working with Fortune 500 or large global organizations. - Background in SaaS or platform companies serving engineering, operations, and security teams. - Public speaking and thought leadership experience, including conferences, customer events, or published content. - Knowledge of AI/LLM adoption patterns and how AI can improve operational and business decision-making. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards

Your role at DynatraceAs a Partner Marketing Executive, you will be a key member of the Partner organization within Dynatrace. Reporting to the Global Manager - Regional Marketing, you will be responsible for planning and executing partner marketing initiatives in EMEA Central & Eastern Europe (CEE - Germany, Austria and Eastern Europe) with specific focus on building integrated campaigns with top, strategic partners in the region. The emphasis of this role will be on driving end-customer demand generation activities and awareness with and through Dynatrace partners. The role will collaborate closely with the EMEA Partner Sales team, the global partner marketing organization, and regional marketing teams. The role will also work with adjacent partner enablement teams to create campaigns that promote training and certifications. This is a results-driven role. Partner Deal Registration (PDR), and by extension, pipeline and ROI are fundamental metrics for success. Effective planning, execution and campaign follow-up will be key. You will be supported by a central Partner marketing team that will share To Partner communications, campaigns, content, and event best practices, while also providing access to market leading technology platforms to accomplish your goals. Hybrid/Flex (2 days a week at the office) - Develop and agree marketing objectives in partnership with EMEA partner sales leadership - Initiate and drive marketing plans with key partners to engage prospects - Plan, execute, measure, and analyze campaign and event activities that drive PDRs / pipeline and make recommendations to increase effectiveness - Utilize and manage MDF budget to co-fund partner marketing activities that drive partner- originated opportunities and pipeline - Identify and drive case studies for circulation, evangelism, and awareness within specific partners - Support the ongoing development, refinement, and optimization of the Partner Program, - Enforce appropriate Dynatrace brand usage and ensure messaging is within guidelines - Drive Partner Portal adoption along with portal feature and content enhancements based on Partner requirements and feedback What will help you succeed - Minimum of 3 years’ experience in B2B high tech/SaaS organizations with responsibility for partner marketing and programs - Experience working in hi-tech/SaaS companies - Experience with Partner GTM models including resellers, consultants, systems integrators, CIO advisories, and Managed Service Providers advantageous - Excellent written, verbal and presentation skills with comfort level presenting to business owners and senior management - Must be an independent, flexible self-starter with high-energy and a growth mindset who can build rapport and drive execution with Partner managers and Partner business owners - Salesforce.com and Asana/Monday experience - German (Fluent) + English (Fluent) - 10-20% travel required Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Compensation and Rewards