• Serve as the primary technical and operational contact for key financial partners, fostering and maintaining strategic relationships and technical collaboration. • Work with internal Engineering, Product, and Partner Management teams and external partners to define and deliver technical onboarding and integrations, ensuring performance SLAs are met. • Define, implement, and monitor partner health and performance metrics to meet and exceed partner expectations. • Collaborate with Product, Engineering, and Partnerships to drive reliability and product efficiency; lead alignment for the Global Banks pillar’s technical and operational needs. • Oversee and scale incident response processes, coordinate RCA (root cause analysis), and drive prevention and remediation plans. • Analyze operational data to identify trends and recommend improvements that streamline partner operations and enhance the Stripe experience. • Build and manage relationships with Bank partner senior technology/operations counterparts; facilitate engagement between Stripe leadership and partner stakeholders.

• Serve as a key member of the Community Investment and Partnerships management team. • Provide leadership and strategic oversight for local and regional partnership building. • Oversee a portfolio of partnerships aimed to increase awareness, readership, and content of Wikimedia projects. • Champion community-informed partnerships and ensure effective collaboration across regions, teams, and volunteer communities. • Drive the development, implementation, review, and continuous adaptation of regional and local partnership strategies. • Build and maintain strong relationships with mission-aligned strategic partners, Wikimedia movement organizations, and volunteer communities. • Identify, design, and implement improvements that increase operational effectiveness and efficiency across regional and local partnerships. • Lead, manage, and support a geographically distributed team of 5 Regional Community Partnership Managers.

Role Description At LINQ, we’re looking for a National Account Manager who combines exceptional client service with a proactive, solutions-oriented mindset. Ideal Candidate will confidently manage client relationships, drive account growth, and lead programs from strategy through execution. Manage and grow national client portfolios across multiple markets and campaign verticals and understand that great account management starts with structure and responsiveness, but is elevated by instinct, creativity, and the ability to anticipate client needs before they arise. What You’ll Do - Client Relationship Management (Core Focus) - Serve as the primary day-to-day point of contact for assigned client accounts - Build trusted relationships with client stakeholders across all levels - Develop a deep understanding of each client’s business, goals, and success metrics - Lead regular client check-ins, status calls, and performance reviews - Ensure client satisfaction and proactively address concerns before they escalate - Manage contract renewals, upsell opportunities, and account growth conversations - Support strategic account planning and identify opportunities to expand client partnerships - Program & Campaign Execution - Translate client briefs into clear internal deliverables and timelines - Coordinate across creative, operations, and field teams to ensure seamless delivery - Track program milestones and keep all stakeholders aligned on progress - Manage client-facing reporting, recaps, and post-campaign analysis - Identify gaps or risks early and bring solutions to the table - Partner with LINQ’s operations team to support ambassador staffing, scheduling, training, and performance oversight - Business Development & Growth - Identify and pursue organic growth opportunities within existing accounts - Support new business pitches, proposals, and presentations - Stay current on industry trends, competitor activity, and client sector developments - Represent LINQ with professionalism and enthusiasm at client events and industry gatherings - Support revenue growth targets through strategic account expansion initiatives - Brand & Client Presence - Act as a brand ambassador in all client interactions and external engagements - Bring LINQ’s culture and values to life through how you show up for clients - Contribute to case studies, success stories, and agency marketing materials Qualifications - 5–7 years of experience in account management, client services, or experiential, field, or event marketing - Organized and confident managing multiple accounts and priorities simultaneously - Exceptional communication, presentation, and relationship-building skills - Proactive, solutions-oriented, and comfortable navigating ambiguity - Balance of strategic thinking (seeing the big picture) and operational precision (getting the details right) - Thrive in fast-paced, client-facing environments where no two days look the same - Take ownership, move quickly, and bring energy to everything you do - Experience managing multi-market experiential or field marketing programs is considered a strong asset Benefits - Salary range 70-90K - Remote with travel requirements for client programs - Benefits and perks - Growing team and client portfolio

Role Description We're looking for a Jr. Paid Ads Manager to support paid media strategy and execution across our law firm client portfolio. You'll work closely with senior team members to build, manage, and optimize campaigns across Meta and Google, learning the ropes of paid media in a fast-paced agency environment where your work directly impacts client results. This is a great opportunity for someone early in their paid media career who is hungry to learn, comfortable working with data, and excited about growing into a full ownership role over time. - Assist in building and launching paid campaigns across Meta and Google for law firm clients - Monitor campaign performance daily and flag issues or opportunities to senior team members - Help optimize campaigns based on performance data, including adjusting bids, budgets, audiences, and creative - Support the setup and QA of tracking infrastructure including pixels, UTM parameters, and conversion events - Assist in preparing client-facing performance reports with clear summaries of results and recommendations - Run basic creative and audience tests under the direction of senior paid media staff - Stay current on platform updates, new ad formats, and best practices across Meta and Google - Collaborate with account strategists to ensure campaign activity aligns with client goals Qualifications - 1 to 2 years of hands-on experience running paid campaigns on Meta Ads and Google Ads - Comfortable working inside Meta Ads Manager and Google Ads on a daily basis - Basic understanding of campaign structure, bidding strategies, and audience targeting - Comfortable working with performance data and drawing simple conclusions from it - Familiarity with UTM parameters and conversion tracking concepts - Strong attention to detail and highly organized, you catch errors before they go live - Good communicator who can clearly summarize campaign performance for internal teams - Comfortable in a fast-paced, remote environment where priorities shift and deadlines are real Requirements - Bonus skills (nice to have) - Exposure to programmatic advertising platforms - Familiarity with GA4 and basic analytics reporting - Experience with call tracking platforms such as CallRail or CallTrackingMetrics - Any exposure to the legal industry or professional services - Working knowledge of landing page best practices and conversion rate optimization Benefits - Medical, dental, and vision insurance - Company-sponsored 401(k) with matching - Flexible work schedule, work when and where you're most productive as long as deliverables are met - Up to $500 reimbursement for pet adoption fees or vaccinations - Technology stipend for equipment setup - Professional development opportunities