Location: 4910 Tiedeman Road, Brooklyn Ohio We are seeking a seasoned Tech Lead to oversee the Sales Enablement Program within our Salesforce Center of Excellence (CoE). This strategic role supports the Sales, Marketing, and Wealth commercial domains and is responsible for driving the technical roadmap, ensuring platform excellence, and technical leadership of a blended team of developers. The ideal candidate will bring deep expertise in the Salesforce ecosystem, strong technical leadership capabilities, and a passion for delivering scalable, high-impact solutions that empower commercial teams. Key Responsibilities Lead the technical strategy and execution of the Sales Enablement program across Sales, Marketing, and Wealth domains. Own the end-to-end delivery of Salesforce solutions, ensuring alignment with business goals and enterprise architecture standards. Collaborate with business stakeholders, product owners, and cross-functional teams to translate requirements into scalable technical solutions. Preferred Qualifications Salesforce certifications (e.g., Platform Developer II, Application Architect, or System Architect). Experience in the financial services industry or with wealth management platforms. Familiarity with agile methodologies and tools (e.g., Jira, Confluence). Experience working in a Center of Excellence or similar governance model. Why Join Us ? Be a key player in shaping the future of Salesforce at an enterprise scale. Work in a collaborative, innovation-driven environment. Lead impactful initiatives that directly support revenue-generating teams. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $94,000.00 - $175,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. This position is eligible to earn a base salary in the range of $115,000.00 to $165,000.00 annually depending on job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance. Please click here for a list of benefits for which this position is eligible. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 03/18/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote

Who We Are At Orion Global Solutions, we’re not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier!) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart? Our people-first culture. We foster an environment where curiosity is encouraged, growth is inevitable, and every voice is heard. At Orion, you’re not just part of a company—you’re part of something exciting, impactful, and real. The Role Orion Global Solutions is seeking an experienced Salesforce Solution Architect to join our dynamic team. The ideal candidate will be responsible for designing and implementing scalable, high-performance Salesforce solutions that align with our client's business objectives. As a Salesforce Solution Architect, you will collaborate with cross-functional teams, understand business requirements, and translate them into effective and efficient Salesforce solutions. What You Bring 5+ years as a Salesforce Solution Architect with experience in end-to-end implementations including from scratch. Salesforce integration experience, including between different business systems and working with integration tools. Exceeds at advanced Salesforce configuration, process automation and implementation activities following Salesforce best practices. Exceptional client handling skills – able to work with all levels within the client portfolio. Proven experience in overseeing the direction, development, and implementation of Salesforce solutions. Project management skills and exposure to project-based work structures. Thorough understanding of the various SDLC including AGILE. Excellent analytical and problem-solving skills. Excellent understanding of the capabilities and limitations of declarative configuration and when Apex and Visualforce should be used. Salesforce Certifications required and should be open to getting certified. Eligible to work in the United States. Why Love Working Here We take care of our people. Our benefits are designed to help you live well—inside and outside of work: Competitive health coverage (medical, dental, vision) Generous paid time off Wellness programs and work-life flexibility Community involvement + volunteer opportunities Employee recognition and career development support A vibrant, supportive culture where we work hard, learn constantly, and celebrate often Let’s Make an Impact Together If you're passionate about delivering exceptional client experiences, leading dynamic teams, and being part of a company that values innovation and heart—you’ll feel right at home at Orion. Ready to grow with us? Apply now. Let’s build something great together.

• Design, develop, and maintain a large, multi-tenant Salesforce environment supporting Sales Cloud and Service Cloud. • Build and enhance Salesforce solutions using Apex, Aura Components, and Lightning Web Components (LWC). • Contribute to all technical aspects of Salesforce projects, including custom development, integrations, and platform enhancements. • Implement and support Salesforce Data Cloud and related data solutions (including Data 360) to improve data visibility, integrity, and activation across systems. • Partner with cross-functional teams to maintain and enhance integrations, data flows, and overall system reliability. • Support and optimize AgentForce and agent-facing workflows to improve efficiency and user experience. • Provide day-to-day Salesforce platform support, including troubleshooting configuration and code-related issues. • Develop and maintain Salesforce reports and dashboards to support business insights and operational decision-making. • Work closely with the Lead Management, Strategy & Operations team to review processes, identify inefficiencies, and recommend automation opportunities. • Collaborate with business analysts and stakeholders to analyze technical requirements and design scalable solutions. • Coordinate and support the rollout of enhancements to production, including testing, deployment, and post-release validation. • Document solutions, technical designs, and development standards; recommend and enforce Salesforce best practices.

• Build and maintain APEX classes, triggers, test classes, batch jobs, and scheduled processes • Develop custom Lightning Web Components (LWCs), Visualforce pages, and UI elements • Use APEX and modern dev best practices to create scalable, maintainable code • Leverage additional languages (C#, Java, Python) for advanced integrations or automation tasks • Configure and deploy workflows, Flows, approval processes, and automation rules • Manage objects, fields, page layouts, Lightning apps, and record types • Oversee user permissions, roles, sharing rules, and overall security architecture • Maintain and enhance guided flows, wizards, and internal modules • Integrate Salesforce with platforms such as HubSpot, Outreach, Gong, and Chargebee • Work with REST/SOAP APIs, middleware (Zapier, Workato, Mulesoft), or custom scripts • Monitor data integrity and build reliable sync systems across the GTM stack • Debug sync issues and create guardrails to prevent data drift • Partner with Sales Leadership and RevOps to turn requirements into technical builds • Improve lead lifecycle management, routing, scoring, and segmentation • Build dashboards and reporting frameworks for pipeline visibility and forecasting • Maintain data cleanliness, structure, and long-term scalability • Act as the Salesforce subject matter expert for all GTM functions • Identify automation opportunities that eliminate manual work • Stay up to date with Salesforce releases and propose improvements • Contribute to revenue systems architecture and long-term infrastructure planning