Orion Global Solutions

• Lead and scale a high-performing, client-centric delivery function • Own the managed services offering end-to-end—from team leadership and delivery quality to client success and revenue performance • Act as a player-coach, leading the team while remaining billable in a Solution Architect capacity on managed services accounts • Define and sell offerings with executive leadership • Help define service tiers, engagement models, and delivery standards • Manage team utilization, capacity planning, and revenue performance • Hire, mentor, and grow a team of Solution Architects, Admins, and BAs • Foster a high-performance, accountable, and collaborative culture • Implement best practices across Agile delivery and managed services operations • Act as a hands-on Solution Architect on key or complex accounts • Lead requirements discussions and translate business needs into solutions • Guide design decisions (declarative vs programmatic, integrations, etc.) • Support critical releases, escalations, and solution design reviews • Serve as the executive sponsor for managed services clients • Ensure high-quality, consistent delivery across multiple engagements • Lead strategic roadmap discussions and ongoing optimization efforts • Proactively identify opportunities for expansion and additional value • Standardize processes for intake, prioritization, and backlog management • Ensure effective collaboration across business, technical, and QA teams • Oversee release management across sandboxes and production environments • Drive continuous improvement in delivery efficiency and scalability • Stay current on Salesforce releases and ecosystem trends • Introduce new service offerings, accelerators, and reusable assets • Partner with Sales and Leadership to support growth and positioning of managed services

• Drive new business development in partnership with global sales teams • Expand existing client accounts through upsell and cross-sell strategies • Build strategic relationships with enterprise clients and key stakeholders • Lead and scale Salesforce consulting capabilities across clouds • Ensure high-quality solutioning aligned with Salesforce best practices • Oversee end-to-end delivery of Salesforce implementation projects • Establish delivery governance, quality assurance, and risk management frameworks • Build, lead, and retain a high-performing team of consultants • Act as a Senior Consultant delivering billable work for key client engagements • Ensure high customer satisfaction and long-term partnership growth

• Serve as the project or program point of contact and strategic advisor for key client relationships • Own the success of engagements by aligning client goals with solution delivery outcomes • Drive long-term client value and satisfaction across Salesforce initiatives • Collaborate with internal delivery leads to ensure solutions are on track and aligned to strategy • Anticipate and mitigate risks that could impact client satisfaction or account growth • Identify and drive expansion opportunities within existing accounts • Shape and guide change management and user adoption strategies • Represent Orion’s values and capabilities in key moments that matter—internally and externally • Support pre-sales strategy and scoping conversations to define meaningful business outcomes • Travel as needed for workshops, key milestones, and account development

Who We Are At Orion Global Solutions, we’re not your typical tech consultancy. As a Salesforce Summit Partner (the highest tier!) and one of the fastest-growing Salesforce partners in the New York Metro area, we bring innovation, speed, and genuine collaboration to every client interaction. But what truly sets us apart? Our people-first culture. We foster an environment where curiosity is encouraged, growth is inevitable, and every voice is heard. At Orion, you’re not just part of a company—you’re part of something exciting, impactful, and real. The Role Orion Global Solutions is seeking an experienced Salesforce Solution Architect to join our dynamic team. The ideal candidate will be responsible for designing and implementing scalable, high-performance Salesforce solutions that align with our client's business objectives. As a Salesforce Solution Architect, you will collaborate with cross-functional teams, understand business requirements, and translate them into effective and efficient Salesforce solutions. What You Bring 5+ years as a Salesforce Solution Architect with experience in end-to-end implementations including from scratch. Salesforce integration experience, including between different business systems and working with integration tools. Exceeds at advanced Salesforce configuration, process automation and implementation activities following Salesforce best practices. Exceptional client handling skills – able to work with all levels within the client portfolio. Proven experience in overseeing the direction, development, and implementation of Salesforce solutions. Project management skills and exposure to project-based work structures. Thorough understanding of the various SDLC including AGILE. Excellent analytical and problem-solving skills. Excellent understanding of the capabilities and limitations of declarative configuration and when Apex and Visualforce should be used. Salesforce Certifications required and should be open to getting certified. Eligible to work in the United States. Why Love Working Here We take care of our people. Our benefits are designed to help you live well—inside and outside of work: Competitive health coverage (medical, dental, vision) Generous paid time off Wellness programs and work-life flexibility Community involvement + volunteer opportunities Employee recognition and career development support A vibrant, supportive culture where we work hard, learn constantly, and celebrate often Let’s Make an Impact Together If you're passionate about delivering exceptional client experiences, leading dynamic teams, and being part of a company that values innovation and heart—you’ll feel right at home at Orion. Ready to grow with us? Apply now. Let’s build something great together.

• Design and own Salesforce data models across core clouds (Sales, Service, Financial Services, Consumer Goods) • Define object models, relationships, field strategy, and data lifecycle management • Ensure scalability, performance, and alignment with Salesforce best practices • Lead data governance, naming conventions, and standards • Architect and oversee data migrations from legacy systems (ERP, CRM, custom databases) • Define strategies for data synchronization, deduplication, and master data management • Establish and enforce data quality frameworks (validation, deduplication, enrichment) • Partner with stakeholders on data ownership, stewardship, and compliance • Support regulatory and security requirements (PII, GDPR, role-based access) • Design data structures optimized for Salesforce reporting, dashboards, and analytics • Enable downstream use cases for Einstein, AI, and advanced analytics • Support Data Cloud and Customer 360 initiatives where applicable

• Lead requirements gathering sessions, proactively drawing out requirements from stakeholders. • Define the system landscape, identify gaps between current and desired end-states, and deliver a Salesforce solution. • Create requirements definition documentation, including use cases, and functional specifications to capture business needs and for validation with the customer and share with project stakeholders. • Create workflow diagrams to document current and future business environments. • Develop wireframes, to ensure visualization of the UI is crisply understood by the client. • Respond and communicate efficiently between the business, technology, and QA team on projects and facilitate resolution of user issues as and when necessary. • Lead functional team to determine the best solution to implement (decisions around declarative vs programmatic vs AppExchange, etc.) • Lead hands-on solution deployments across sandboxes and production orgs. • Stay current on Salesforce releases, new features, product roadmaps, and applications available from 3rd parties on the Salesforce AppExchange.

• Proactively generate and pursue new business through outbound outreach, networking, event follow-ups, and strategic prospecting • Build and nurture relationships with Salesforce Account Executives and other ecosystem partners to uncover and develop qualified leads • Engage potential clients through discovery sessions to understand their challenges and position Orion’s solutions strategically • Communicate the value of the Salesforce platform in a way that aligns with each prospect’s business goals and priorities • Develop and execute pursuit strategies and account plans in collaboration with Orion’s industry and service teams • Partner closely with the Solution Delivery team to define client objectives and tailor solution proposals • Own the full sales cycle—from lead generation and relationship building to proposals, contract negotiation, and close • Forecast accurately, maintain a strong sales pipeline, and coordinate staffing needs with project teams to ensure successful delivery • Build trust with clients and internal stakeholders, creatively addressing objections and navigating complex decision-making cycles • Represent Orion at Salesforce and industry events to drive new opportunities and strengthen our brand presence • Model cross-functional collaboration and serve as a trusted partner to both clients and internal teams • Attend weekly team meetings, one-on-one meetings, and sales pipeline meetings for updates.

• Translate business and functional requirements into detailed technical designs and solution architectures. • Develop and review technical specifications, data models, and system integrations. • Apply Salesforce platform knowledge to create secure, scalable, and optimized solutions. • Provide guidance on Salesforce development best practices, coding standards, and system governance. • Design and support integrations between Salesforce and external systems using APIs, middleware, and ETL tools. • Conduct platform assessments, performance tuning, and optimization. • Stay current with Salesforce releases, new features, and industry trends to recommend improvements.