Provider of LIMS and ELN Solutions
VP of Sales
Location
New York
Posted
63 days ago
Salary
0
Seniority
Lead
Job Description
VP of Sales
Sapio Sciences LLC
• Lead, manage, and develop a global team of Strategic Account Managers across the US, Europe and International markets, providing clear direction, coaching, and performance oversight. • Define and implement a scalable strategic account management framework, including account planning methodologies, engagement cadences, and expansion playbooks. • Drive net revenue retention and growth to meet or exceed Sapio’s annual targets across Sapio’s strategic accounts, ensuring customers are achieving measurable value and deepening their investment in the platform. • Develop and deploy a regular cadence of KPIs that are both visible and managed relentlessly to underpin predictable growth performance. • Assume personal responsibility for top line performance and personally invest in the critical accounts that form the basis of our annual performance. • Build and maintain executive-level relationships with key customers, acting as a senior point of escalation and partnership for the most complex accounts. • Partner with the CCO and broader organizational leadership to set targets, define priorities, and report on the health and performance of the strategic account portfolio. • Collaborate closely with Sales, Customer Success, Product, and Marketing to align on customer needs, surface expansion opportunities, and feed market intelligence back into the business. • Recruit, onboard, and retain top account management talent, fostering a high-performance, customer-focused team culture across geographies that is best in class. • Drive operational excellence through effective use of CRM tools, pipeline hygiene, and consistent reporting standards. • Represent Sapio at industry events, customer meetings, and executive briefings as a senior commercial leader with high market credibility.
Job Requirements
- Significant experience in strategic account management, customer success, or enterprise sales within a B2B SaaS environment.
- Demonstrated mastery of complex enterprise software sales, including fluency in one or more recognized sales methodologies (e.g. MEDDIC, Challenger, Force Management), executive-level engagement, and commercial negotiation on large, multi-year deals.
- Demonstrated experience leading and scaling a team of account managers or customer success professionals, ideally across multiple geographies and cultures.
- Capable of creating playbooks, best practices and leading from the front on sales execution.
- Proven track record of delivering targets, driving net revenue retention, expansion, and long-term customer value in complex, multi-stakeholder enterprise accounts.
- Experience working with or selling to customers in life sciences, biopharma, diagnostics, or adjacent sectors is strongly preferred.
- Familiarity with LIMS, ELN, or broader lab informatics solutions is advantageous.
Benefits
- A competitive salary and benefits package
- Flexibility to work remotely, with opportunities to travel
- A comprehensive onboarding and training programme
- Ongoing opportunities for professional growth and development
- A collaborative, inclusive and supportive work environment
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