Role Description We are looking for an experienced and highly organized Technical Web Project Manager to join our team and oversee web projects from kickoff to deployment. This is not an entry-level position. We are looking for someone who already understands the full lifecycle of web projects and can confidently work along designers, developers, content creators, and clients without requiring foundational training. The Technical Web Project Manager will be responsible for managing multiple web and digital projects simultaneously, ensuring timelines, budgets, communication, and deliverables remain on track from discovery to launch. The ideal candidate is disciplined, detail-oriented, proactive, technically knowledgeable, and capable of independently managing complex projects in a fast-paced agency environment. This role requires excellent communication skills in both English and French, as you will be working with bilingual clients and internal teams daily. Key Responsibilities - Manage web projects from kickoff to deployment and post-launch support - Lead project planning, timelines, milestones, budgets, and resource allocation - Coordinate between designers, developers, content writers, other specialists in the field, and clients - Organize and lead client meetings, presentations, follow-ups, and status updates - Maintain detailed project documentation and task tracking using Monday.com and other internal management tools - Ensure deadlines, budgets, and deliverables are respected - Review project requirements and translate them into actionable tasks for production teams - Manage website QA processes, testing, revisions, and launch preparation - Coordinate website deployments and post-launch monitoring - Identify risks, bottlenecks, and scope changes proactively - Ensure smooth communication between all stakeholders throughout the project lifecycle - Maintain high standards of organization, accountability, and follow-through Qualifications - Minimum 5 years of experience managing web projects in an agency or digital environment - Proven experience managing projects from initial discovery and kickoff through deployment and launch - Fully bilingual in English and French (spoken and written) — non-negotiable - Must be available to work Monday to Friday, 9:00 AM to 5:00 PM EST — non-negotiable - Strong understanding of web terminology, workflows, and technical concepts Technical Knowledge Required - DNS management - Servers and domains - Website deployment processes - CMS platforms (WordPress preferred) - Website mockups and wireframes - UI/UX workflows - Website QA and testing processes - Security - API integrations - Performance optimization Ideal Candidate Profile - Able to independently lead technically complex web projects from discovery to deployment - Comfortable coordinating technical integrations such as APIs, third-party platforms, CRM integrations, and custom web functionality - Capable of working closely with developers on technical planning, deployment structure, QA workflows, and implementation strategy - Familiar with development workflows including Git repositories, staging environments, deployment procedures, and version control processes - Able to identify technical blockers, escalate risks early, and proactively drive solutions - Comfortable translating technical discussions into actionable project plans for clients and internal teams - Experienced managing structured production processes across design, development, content, QA, and launch phases - Disciplined and focused - Independent and self-motivated - Comfortable managing multiple deadlines simultaneously - Process-driven and solution-oriented - Extremely organized and detail-oriented Benefits - Medical insurance (Canadians) - Dental insurance (Canadians) - Teladoc virtual healthcare access (Canadians) - Collaborative and experienced team environment - Opportunity to work on diverse and high-level projects - Long-term growth opportunity within an established agency - Fully - Forever - Remote job 🚀

• Take ownership and drives each assigned project to a successful completion • Assess and monitor project issues and risks; develops appropriate mitigation plans, coordinates both internal and external resources, escalates per established procedures, to ensure that problems are resolved timely and to the client’s satisfaction • Schedule, install, validate and deliver products within scheduled timelines with a high degree of quality and exceptional customer satisfaction. • Maintain a strong client relationship while working with appropriate Candescent and third-party vendor representatives from project kickoff to go Live date. • Demonstrate effective leadership and project management skills • Drive the documentation and proactive communication of project goals, measures of success, plans, status, issues and risks in a timely manner to team members, stakeholders and senior management to assure strategic and project alignment and the timely resolution of issues, risks and roadblocks. • Facilitate strong, positive, trusting relationships at the financial institutions necessary to understand the customer’s needs and accurately represent the voice and perspective of the financial institutional customer within Candescent. • Skillfully generate creative solutions to challenging Project and/or client related issues in a timely manner under potentially stressful situations • Continually look for opportunities to improve current processes and approaches and drive the implementation of these changes. • Serves as coach and mentor to Project Managers within Implementation Services • Be able to support conversion projects during non-business hours or weekends.

Role Description itD is seeking a Project Manager to lead execution of global supply chain planning transformation initiatives, with a strong emphasis on leveraging Artificial Intelligence (AI) to enhance planning processes, improve decision-making, and deliver measurable business value. This role plays a key part in shaping the company's future supply chain planning capabilities by driving cross-functional delivery, ensuring alignment to strategic objectives, and enabling innovation across a complex global environment. The ideal candidate will bring strong project management expertise, experience delivering large-scale cross-regional initiatives, and familiarity with AI-driven transformation efforts. Location: Remote anywhere in the United States (preference for RTP or SJC campuses) Responsibilities - Lead end-to-end execution of projects across multiple global teams to deliver approved outcomes - Develop, maintain, and manage detailed project plans including schedules, resources, and budgets - Coordinate global supply chain planning operations across cross-functional stakeholders - Manage vendor accountability and ensure delivery aligns with project scope and expectations - Track project progress, identify risks, and implement corrective actions as needed - Facilitate stakeholder communications and manage expectations across global teams - Utilize project management tools such as Microsoft Project Online, Asana, Miro, Jira, or similar platforms to track and report status Internal Responsibilities - Attend regular internal practice community meetings - Collaborate with your itD practice team on industry thought leadership - Complete client case studies and learning material (blogs, media material) - Build out material to contribute to the Digital Transformation practice - Attend internal itD networking events (in person and virtual) - Work with leadership on career fast-track opportunities Qualifications - 3+ years of experience in project management delivering complex, cross-functional, multi-region projects - Strong organizational, leadership, and stakeholder management skills - Experience managing project timelines, budgets, and execution across global teams - Proficiency with project management tools such as Microsoft Project Online, Asana, Miro, or Jira - Strong communication, analytical, and problem-solving skills - Experience working in structured project delivery methodologies (Agile, Waterfall, or hybrid) - Bachelor’s degree in Business, Supply Chain Management, Engineering, Computer Science, or a related field Preferred Qualifications and Skills - Experience supporting or leading AI-driven transformation initiatives - Familiarity with AI concepts including machine learning, predictive analytics, and natural language processing - Experience in supply chain planning environments including demand forecasting, supply planning, inventory management, or S&OP - Experience working within large-scale global transformation programs - Ability to influence and align stakeholders across diverse global teams and cultures Education - Bachelor’s degree in Business, Supply Chain Management, Engineering, Computer Science, or a related field required; equivalent work experience considered Benefits - Comprehensive medical benefits - 401k plan - Paid holidays - Networking & career learning and development programs Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching. We are growing and we want to see you grow!

• Maintain financial records using Microsoft Excel and Salesforce • Review time entries daily to ensure accuracy • Assist with the submissions for onboarding, off boarding, and talent acquisition requests • Maintain Organizational Chart for overall and individual accounts • Prepare monthly financial totals for invoicing • Assist as needed in the creation of formal RFQs and RFPs • Monitor training compliance of safety procedures and requirements (e.g., NFPA-70E, Lock Out Tag Out procedures, First Aid & CPR training, proper use of PPE) required by Salute and Clients. • Coordinate and assist with conducting interviews and manage communications with prospective new hires • Generate reports on financial performance, process compliance, and hiring efforts • Perform additional tasks as required to ensure all accounts are performing at expected levels.