Role Description This position will be responsible for supporting the people, operations, and projects of the Bon Secours Mercy Health (BSMH) corporate real estate team across three main service lines including transaction management, ambulatory facility management, and portfolio administration. This is a remote/work from home position. Hire must be able to work eastern time zone hours. Essential Functions - Support the Director, Real Estate Strategic Planning in research, analysis, and document management for key projects, especially around cross departmental engagement with Construction and Acute Facilities Management. - Support the real estate team with transactions being handled in-house, especially those resulting from mergers, acquisitions and dispositions. - Field questions from the markets and third-party transaction managers regarding lease language, operating expense calculation, landlord matters, and address other operational issues as they arise. - Understand and champion processes and policies as found in the BSMH Real Estate Manual. - Work independently to execute a wide range of tasks associated with the corporate real estate activity of the Ministry. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Qualifications - 4-year Degree/Bachelor’s Degree - 3 to 5 years of experience in healthcare/commercial real estate, or other relevant experience supporting projects and operations with a team in a very large organization. Requirements - CAPM, ACoM, or other related certification preferred. - Computer and software skills (MS Office Suite). Must be very proficient in MS Excel. - Proven ability to learn new software programs. - Proven ability to produce results working 100% virtual. - Customer focus (internal & external). - Excellent communication skills, especially in virtual and in-person meetings and via email. - Excellent research skills. - Impeccable attention to detail. Benefits - Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible). - Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts. - Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders. - Tuition assistance, professional development and continuing education support. - Benefits may vary based on the market and employment status.

• Supports the enterprise health literacy and patient education strategy by managing system-wide patient education programs, ensuring accessible, culturally appropriate, high-quality materials aligned with Advocate Health Purpose & Commitments and high reliability principles. • Manage the development, implementation, and optimization of enterprise patient education resources aligned with Advocate Health Purpose & Commitments and health literacy best practices. • Ensure all patient-facing education content meets standards for readability, cultural/linguistic appropriateness, accessibility, accuracy, and alignment with high reliability communication expectations. • Coordinate with clinical teams, Digital, Marketing/Communications, Patient Experience, Health Equity, and Compliance to standardize patient education workflows and content governance. • Maintain strong vendor relationships for patient education technologies, ensuring systems function reliably and support efficient clinical workflows. • Support integration of patient education into EHR workflows, digital platforms, and care pathways to enhance comprehension and engagement. • Collect, analyze, and report data on patient education utilization, effectiveness, outcomes, and equity insights to inform continuous improvement. • Partner with the Health Literacy Associate Director to advance system-wide education standards, governance models, and improvement initiatives. • Facilitate training and capability building for staff on patient education tools, best practices, cultural competence, and communication expectations. • Engage patient advisory groups and frontline clinicians to ensure patient-centered design and continuous feedback in education resources. • Represent the patient education program in enterprise forums and contribute to cross-departmental initiatives supporting safety, quality, and experience.

Role Description The Government Services Program Manager, reporting to the Director, Program Management Office, will have experience and a strong aptitude in project and program management. The ideal candidate will have experience managing large BPA and/or IDIQ contracts, managing both the overall program and individual task order projects within the program. This position serves as Agiliti’s single customer POC for large contracts and thus requires outstanding project management, customer service, and problem-solving capabilities. This position will also contribute as a subject matter expert for the review of additional opportunities within the federal and state government spaces. Qualifications - High School Diploma or above - Previous project management and/or program management experience with the federal government (preferably within a health care setting) or a Project Management Professional certification - Must be able to read, write, speak, and understand English - Must successfully pass a government background screening Requirements - Program Management – ~40% - Oversee the management and execution of large federal projects - Communicate regularly with the KO and COR - Ensure customer satisfaction, demonstrated via CPARS - Ensure 100% compliance with contract deliverables - Coordinate the operational execution of the contract work - Work with the Government Services team and contract customers to scope additional TOs - Project Management – ~35% - Manage the implementation, customer coordination, operational execution, and deliverable submissions for smaller federal contracts or individual TOs to larger contracts - Ensure project schedules and execution meet customer expectations - Serve as the singular customer POC for all project issues - Ensure KO, COR, and TO customer satisfaction - Work with internal support teams to manage invoices, accounts receivable, and payments - Work with the quality and compliance teams to ensure project exceeds customer and Agiliti standards - Ensure compliance with the Quality Assurance Surveillance Plan (QASP) and perform internal audits to validate compliance - Capture Management - ~15% - Review requests for proposals and participate in preparing compliant proposal responses - Facilitate, manage, and maintain channel partner documentation such as teaming agreements; NDAs; and addendums - Support responses to government requests for proposals, quotes, and solicitations - Assist in opportunity qualification and risk assessment - Participate in bid/no bid decisions and proposal review meetings - Administrative activity - ~10% - Perform other duties as assigned, including required training. Benefits - Health insurance options for Medical, Dental & Vision plans - Short- and Long-Term Disability plans - Flexible Spending Accounts - Health Savings Accounts - Life Insurance Options - Paid Time Off - 401K Saving Plan with employer match - Employee Discounts - Tuition Reimbursement - Daily Pay program - Employee Assistance Program - Wellness programs

• Initiates, plans and executes IT programs • Provides leadership, vision and direction to business initiatives • Directs assigned programs throughout the project life cycle • Measures and monitors program progress and health • Leads project owners of different work streams to ensure overall program goals are met • Develops and provides program status to project members and stakeholders • Negotiates project plans, time frames, and trade-offs with Business Partners • Develops, analyzes and manages multiple project plans and appropriate documentation • Coordinates with Business Partners, Analysts, Developers, and Vendors to define requirements • Follows IT Software Development Life Cycle policies and procedures • Works with DDO director in improving project disciplines across the organization