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Advocate Aurora Health logo
Advocate Aurora Health

We help people live well. We’re proud to be part of Advocate Health.

Patient Education Program Manager

Program ManagerProgram ManagerFull TimeRemoteSeniorTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

Alabama + 3 moreAll locations: Alabama | Illinois | North Carolina | Wisconsin

Posted

47 days ago

Salary

$4.4K - $6.6K / month

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Patient Education Program Manager

Advocate Aurora Health

• Supports the enterprise health literacy and patient education strategy by managing system-wide patient education programs, ensuring accessible, culturally appropriate, high-quality materials aligned with Advocate Health Purpose & Commitments and high reliability principles. • Manage the development, implementation, and optimization of enterprise patient education resources aligned with Advocate Health Purpose & Commitments and health literacy best practices. • Ensure all patient-facing education content meets standards for readability, cultural/linguistic appropriateness, accessibility, accuracy, and alignment with high reliability communication expectations. • Coordinate with clinical teams, Digital, Marketing/Communications, Patient Experience, Health Equity, and Compliance to standardize patient education workflows and content governance. • Maintain strong vendor relationships for patient education technologies, ensuring systems function reliably and support efficient clinical workflows. • Support integration of patient education into EHR workflows, digital platforms, and care pathways to enhance comprehension and engagement. • Collect, analyze, and report data on patient education utilization, effectiveness, outcomes, and equity insights to inform continuous improvement. • Partner with the Health Literacy Associate Director to advance system-wide education standards, governance models, and improvement initiatives. • Facilitate training and capability building for staff on patient education tools, best practices, cultural competence, and communication expectations. • Engage patient advisory groups and frontline clinicians to ensure patient-centered design and continuous feedback in education resources. • Represent the patient education program in enterprise forums and contribute to cross-departmental initiatives supporting safety, quality, and experience.

Job Requirements

  • Bachelor’s degree required; Master’s in Health Education, Public Health, Nursing, or related field preferred.
  • Typically requires 5 years' experience in patient education, health literacy, instructional design, or healthcare program management.
  • Program management experience
  • Clinical experience
  • MS Office tools
  • Epic and/or Workday experience
  • Knowledge of adult learning principles, digital education tools, health literacy, accessibility, cultural competence, and healthcare workflows.

Benefits

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

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