Role Description They say you are the company you keep - and at Cracker Barrel, we take that seriously. At the Store Support Center, we’re in the business of serving those who serve our guests. Whether you’re designing solutions, telling our story, or setting our teams up for success, your work makes a difference every single day. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here...we’re all in good company. What You'll Do - You'll Make the Moment: - Solution Design - Lead the design of end-to-end digital solutions that align with the organization’s business strategy and long-term digital roadmap. - Define and govern scalable, secure, and modular architectures across native mobile applications, Sitecore DXP, Azure-based function apps, and microservice ecosystems. - Establish architectural patterns and standards that ensure consistency in performance, security, resilience, and user experience across all digital channels. - Serve as the senior architectural authority for cross-platform digital initiatives, ensuring solutions are cloud-native and future-ready. - Requirements Analysis - Partner closely with business analysts, product owners, and stakeholders to understand business objectives and functional requirements. - Translate business and customer needs into clear technical architectures, solution designs, and integration approaches. - Balance business priorities with technical constraints, ensuring solutions are both practical and scalable. - Technology Evaluation & Strategy - Stay current with emerging digital, cloud, and integration technologies, assessing their relevance to the organization’s digital ecosystem. - Evaluate, select, and recommend platforms, frameworks, and architectural approaches that strengthen digital capabilities and accelerate delivery. - Provide technical leadership in platform decisions related to Sitecore DXP, Azure services, mobile technologies, and API/microservice tooling. - Collaboration & Technical Leadership - Work closely with digital delivery teams, infrastructure, security, and enterprise architecture to ensure successful implementation of digital solutions. - Provide hands-on architectural guidance throughout the delivery lifecycle, including design reviews, proof-of-concepts, and critical implementation efforts. - Collaborate with project and product managers to support delivery planning, estimate effort, identify dependencies, and manage technical risks. - Act as a trusted technical advisor to digital and business leadership. - Documentation & Architecture Governance - Create and maintain clear, accurate, and reusable documentation covering architecture, design decisions, integration patterns, and implementation standards. - Ensure architectural documentation is accessible and actively used by development and operations teams. - Establish and enforce architectural guardrails while enabling teams to deliver efficiently. - Quality Assurance & Best Practices - Define and promote best practices for digital development, cloud architecture, and integration patterns. - Review architectures and implementations to ensure solutions meet quality, performance, security, and maintainability standards. - Provide mentorship and guidance to developers and solution architects to elevate overall technical maturity. - Risk Management, Security & Compliance - Identify architectural and technical risks early and develop mitigation strategies throughout solution design and delivery. - Partner with security and compliance teams to ensure digital solutions adhere to security, privacy, and regulatory standards. - Ensure solutions are designed for availability, fault tolerance, observability, and operational support. Qualifications - Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or a related field, or an equivalent combination of education and practical experience. - 8+ years of progressive experience in software engineering, solution architecture, or digital architecture roles, with demonstrated leadership of large-scale, customer-facing digital platforms. - Native iOS application architecture (Swift, iOS architectural patterns, build and release practices). - Native Android application architecture (Kotlin, Android architectural patterns, build and release practices). - Experience designing composable Sitecore architectures. - Sitecore XM Cloud. - Sitecore AI. - Sitecore OrderCloud. - Sitecore DAM (Content Hub DAM). - Sitecore CDP and Personalize. - Next.js. - Azure Functions and serverless application design. - Azure API Management (APIM) and API-first integration strategies. - Identity and access management, including Azure AD / Entra ID and Azure AD B2C. Benefits - Good Work Deserves Good Pay: Competitive Annual Salary | Annual Bonus Opportunities. - Support That Goes Beyond the Clock: Medical, Rx, Dental and Vision Benefits on Day 1 | Life Insurance and Disability Coverage | Paid Vacation/Employee Assistance Program. - Grow and Thrive Your Way: Business Resource Groups | Tuition Reimbursement | Professional Development. - Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together. - Invest in Your Future: 401k Plan with Company Matching Contributions at 90 days | Employee Stock Purchase Program. - More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more! Company Description Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal. Cracker Barrel is an equal opportunity employer. Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.