• Manage the full sales cycle from prospecting and needs analysis to proposal development and closing deals. • Consult with clients to develop customized AEO (answer engine optimization) strategies that improve account engagement and drive revenue. • Analyze and optimize SEO strategies to boost organic traffic and search engine rankings. • Collaborate with marketing operations teams to streamline and enhance campaign execution and automation. • Deliver presentations and demonstrations to clients, articulating the value of proposed solutions. • Maintain strong client relationships through ongoing communication and strategic consulting. • Stay current on industry trends and emerging technologies to proactively advise clients on best practices. • Work cross-functionally internally to ensure seamless delivery and execution of client solutions.

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions. • Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs. • Collaborate with the Geotab revenue generating teams as a key technical resource to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention. • Conduct technical activities ranging from discovery, requirements gathering, technical demonstrations, presentations, etc. enabling an enriching customer engagement experience. • Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how. • Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals. • Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary. • Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product. • Keep and maintain accurate documentation and records of customer/partner engagements, solution designs and deliverables by following department processes and procedures.

• Define, refine, and optimize team processes to ensure efficiency, consistency, and alignment with organizational goals. • Lead and facilitate team meetings, including 1:1s, planning sessions, and retrospectives, fostering a culture of continuous improvement. • Provide strategic direction, mentorship, and training opportunities, empowering team members through coaching and professional development initiatives. • Engage in team development by ensuring a collaborative and supportive environment, and by maintaining and expanding the team’s technical knowledge of the Geotab ecosystem. • Collaborate with and support employees during the performance management process, providing consistent and constructive feedback on performance, key performance areas, and career development planning. • Strategically allocate projects and resources to maximize impact, balancing workloads while optimizing team and individual contributions. • Establish and track SMART KPAs for both the team and individual contributors, ensuring alignment with department and company objectives. • Anticipate and address evolving team resourcing needs through strategic hiring and workforce planning. • Manage team budgets through cost optimization. • Provide technical leadership and assist in scoping projects, managing partner/customer requests, lead business meetings as they relate to technical solutioning and Geotab ecosystem optimization, etc. • Engage and collaborate with partners and customers to optimize their utilization of Geotab’s technology, products, and solutions, tailoring the approach to meet their specific and unique needs. • Manage project timelines and deliverables, ensuring adherence to best practices and quality standards. • Identify opportunities for innovation, leveraging technical insights to enhance solution offerings and drive business success. • Drive continuous improvement initiatives by streamlining processes to enhance efficiency, effectiveness, and overall business impact. • Build and manage strong relationships with the team, internal stakeholders, and partners/customers by understanding their needs, accurately capturing technical requirements, serving as a point of escalation for projects, and fostering partner and customer loyalty. • Communicate technical solutions effectively to both technical and non-technical audiences. • Work across functions and align with senior leadership. • Maintain a strong focus on strategic and revenue generating activities, ensuring team member efforts are impactful and align with company KPAs. • Identify opportunities to scale and enhance the team’s impact through process automation, efficiency improvements, and knowledge-sharing initiatives. • Develop, maintain and execute on annual plans to support revenue growth, resource availability, technical solutioning, that align with company goals, industry trends and general best practices. • Determine team strategy in conjunction with the department leader(s).

• Develop and maintain comprehensive knowledge of the Geotab ecosystem, serving as a Subject Matter Expert (SME) to empower end-users and partners and enhance their understanding of Geotab solutions. • Engage and collaborate with partners and end-users to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific needs. • Collaborate with the Geotab revenue generating teams as a key technical resource to identify and deliver effective solutions for customer challenges, by working closely with them and their partners, contributing to sales growth, ecosystem expansion and customer retention. • Conduct technical activities ranging from discovery, requirements gathering, technical demonstrations, presentations, etc. enabling an enriching customer engagement experience. • Ensure partner and end-user satisfaction through prompt and accurate service, bolstering internal team support by providing additional insights and know-how. • Support Geotab’s partner upskilling, driving them towards excellence to support customers across unique channels, using best practices, and leveraging a deep understanding of industry verticals. • Assess and analyze partner and end-user business challenges, identifying Geotab’s viability and proposing alternative approaches when necessary. • Contribute to the continuous improvement of the company's offerings by providing partner and end-user feedback, providing opportunities to collaborate with Product. • Keep and maintain accurate documentation and records of customer/partner engagements, solution designs and deliverables by following department processes and procedures.