Role Description We are looking for a highly organized and detail oriented Account Coordinator to support the Customer Success team in managing and executing client campaigns. This is a hands-on, execution-focused role where you will be responsible for keeping projects, data, and communication running smoothly behind the scenes. You will work closely with internal teams and clients to ensure campaigns are accurate, on time, and properly executed. - The role involves a mix of coordination, data handling, template review, and campaign support. - Ideal for someone who enjoys working with structure, details, and fast-paced environments. - Primarily focused on execution and coordination rather than strategy. - Best suited for someone who enjoys operational work and managing multiple moving parts. Qualifications - 1 to 3 years of experience in coordination, operations, or similar roles. - Strong attention to detail with the ability to identify inconsistencies quickly. - Comfortable working in a fast-paced, execution-focused environment. - Ability to manage multiple deadlines and shifting priorities. - Strong English communication skills, both written and spoken. Requirements - Tools and Systems Experience: - Google Workspace, especially Google Sheets and Google Drive. - Experience working with spreadsheets, including VLOOKUP, filtering, sorting, and basic data formatting. - Familiarity with Canva for editing or organizing simple campaign assets. - Experience using project management tools such as Asana, Trello, or similar. - Experience scheduling and coordinating meetings using Google Calendar or Calendly. - Comfort using AI tools such as ChatGPT for productivity and basic data tasks. - Ability to quickly learn and navigate new platforms and internal tools. - Proactive mindset with a strong sense of ownership. - Comfortable working directly with clients and internal teams. What You'll Do - Coordinate client projects, timelines, and deliverables. - Schedule meetings and track progress to keep stakeholders aligned. - Review campaign templates to ensure accuracy before launch. - Upload and organize assets in Canva, Google Drive, and internal systems. - Clean, format, and manage data in Google Sheets or Excel. - Support campaign setup and ensure readiness for execution. - Maintain documentation and internal trackers across accounts. - Identify and flag issues early to prevent delays. What Success Looks Like - Brings structure and clarity to fast moving workstreams with minimal oversight. - Maintains accuracy while handling multiple priorities and deadlines. - Communicates proactively to keep stakeholders informed and aligned. - Anticipates issues and resolves them before they impact delivery. - Demonstrates reliability and ownership in day to day execution. Benefits - Compensation: $2,000 per month (USD). - Unlimited PTO and US holidays. - This is a full-time role with 8-hour shifts, totaling approximately 40 hours per week. - Must be able to work US business hours with availability overlapping PST time zone M-F. Eligibility Criteria - This position is only open to candidates residing in Latin American (LATAM) countries. - Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered. - Resumes must be submitted in English. - Applications that do not meet these criteria will be automatically rejected.

Role Description You'll own a book of business. Not support it — own it. Gross retention, net revenue retention, and the relationships underneath both. You'll know which accounts are thriving, which are quietly at risk, and which have room to grow — before anyone asks. When something goes wrong, you're already on it. When expansion develops, you bring it forward. - Gross retention ≥90% and NRR ≥100–110% across your portfolio - Proactive health monitoring and churn mitigation - Full renewal lifecycle from outreach through close - Identify, qualify, and close cross-sell and upsell opportunities - Executive sponsor relationships across your accounts Qualifications - 5+ years in account management, client success, or sales - Demonstrated ownership of retention and expansion revenue — not support, ownership - Proven track record of maintaining NRR of over 100% across a portfolio - Comfortable in a commercial conversation — you can build a value case, handle objections, negotiate pricing and guide a client to a decision - Technically curious — you learn new software by getting in and clicking around, and you can hold your own in a conversation with an IT professional - Active Salesforce user and AI tool adopter - K-12 or EdTech experience is a plus, not a requirement — we'll teach you the industry if you bring the fundamentals Requirements - Location: This is a remote position open to candidates residing anywhere in the United States. - Expected travel for this role is 10% to 25% Benefits - Expected Base Salary: $100,000 / year + Commission Plan. Exact pay is based on experience, skills, market demand, and internal equity. Company Description K12 Insight is an equal opportunity employer committed to building a team that reflects the diverse communities our clients serve. All are encouraged to apply. K12 Insight uses E-Verify to confirm employment eligibility. Learn more at https://www.e-verify.gov/ .

Role Description As a Senior Global Account Manager (OEM), you will maintain executive level client relationships at key large multinational organizations and provide consultative selling to support strategic long-term objectives and profitability of the organization. You will align Wesco’s vast resources to support our clients’ needs on a global scale to maximize our growth opportunity and expand product sets internationally. You will drive profitability through strategic account management and new business development and manage accounts, programs and/or projects of significant scope and complexity. You will develop, implement, and execute complex supply chain solutions across multiple sites, regions, and theatres. You will resolve complex issues and propose strategic solutions. - Ensures achievement of global sales revenue targets. - Ability to elevate and cultivate executive level relationships across countries (internally and externally). - Ability to negotiate large contracts, master supply agreements, master contractual agreements. - Good understanding of legal contract terms. - Must be able to understand the risk landscape and financial impacts of these contracts. - Need to understand both local impact of contracts, as well as global implications. - Expert ability to identify opportunities, assemble pursuit plan, lead contract negotiation, and assemble execution team to meet expected program/project financial performance. - Strong ability to develop and execute strategies to attract, grow, and maintain global customer relationships, including executive relationships, customer mapping, and reference selling. - Accountable to senior management globally to lead the development and execution of the Strategic Account Plans. - Provide tactical and strategic leadership in opportunity identification & issue resolution occurring within assigned account and/or business unit. - Takes the lead in pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share. - Maintains and manages a pipeline of opportunities at named accounts, including Renewals, Projects, and share improvement opportunities. - Engages strategic supplier senior sales and senior management resources to enlist support and create solutions that adhere to corporate supplier strategy implications. - Strong capability to identify opportunity for related services offered by company, facilitate introductions, and engage in multi-person sales cycle while retaining customer control. - Cross collaboration across the entire Wesco organization, identify strategic solutions that “own the building”. - Communicates Customer Activity, Opportunity Status, Renewal Status, and Strategic Project progress to executive team. - Expert in strategic selling and takes the lead in high level sales engagements. - Identifies opportunities for improvement and recommends internal and external innovative solutions new to the marketplace. Qualifications - High School Degree or Equivalent required - Bachelor’s Degree – Sales, Business Administration, Engineering, or relevant field preferred - 7+ years - sales experience in outside sales or global account management - History of success maintaining and developing key relationships. - Ability to strategically manage large complex projects. - Ability to understand where potential exists in assigned accounts and can recognize and create opportunities. - Understanding of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources. - Effective communication and interpersonal skills with an aptitude for building strong client relationships. - Ability to network and navigate the political landscape of large complex customers, with a focus on reaching the decision-maker regardless of title. - Negotiation and problem-solving skills. - Proficiency with CRM software and Microsoft Office. - A confident and relentless approach that can withstand significant internal & external pressure. - Understands how to navigate across cultures. - 7 years - Experience selling at an executive level as a key account manager/management of large account portfolios. - 7 years - Experience in executing in a matrix organization managing multiple stakeholders and projects. - Ability to travel 25% - 50% Benefits - Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Role Description As a Technical Account Manager, you are the primary bridge between Corelight’s cutting-edge technology and our most strategic global customers. You don’t just resolve technical hurdles; you serve as a high-level consultant, empowering organizations to harness the full power of Zeek and Suricata to defend their mission-critical infrastructure. By translating complex network data into tangible security outcomes and advocating for customer needs directly with our Engineering and Product teams, you play a pivotal role in ensuring our partners stay ahead of evolving threats while directly influencing the future of our platform. - Strategic Partnership: Establish and cultivate deep technical and executive relationships within strategic accounts to ensure long-term product alignment and satisfaction. - Value Realization: Partner with Sales teams to provide ongoing confirmation of the value Corelight products deliver, ensuring customers achieve their specific security objectives. - Custom Implementation: Work hands-on with customers to operationalize new features, utilize existing Zeek packages, and develop custom scripts to solve unique security challenges. - Cross-Functional Advocacy: Serve as the "Voice of the Customer" by coordinating with Engineering and Product Management to prioritize feature requests and communicate real-world impact. - Lifecycle Management: Guide customers through critical post-sales milestones, driving the successful adoption and operationalization of Corelight’s suite of services. - Technical Troubleshooting: Perform expert-level configuration, hands-on troubleshooting, and technical demonstrations to resolve complex environment issues. - Operational Excellence: Maintain rigorous documentation of customer health and communication strategies within the ClientSuccess platform. Qualifications - 7+ years in a hands-on technical role such as security engineering, system administration, or network operations. - Subject matter expertise in network security, incident response, and threat hunting, including familiarity with Zeek, Suricata, and adjacent markets (EDR, SIEM, Splunk, ELK, etc.). - Advanced understanding of network protocols (SMB, HTTP, DNS, TLS/SSL, X.509) and expert-level experience with packet analysis tools (Wireshark, tcpdump, PCAP). - BS/BA or equivalent in a relevant field (Computer Science, Electrical Engineering, MIS). - Exceptional business writing and presentation skills; must be comfortable presenting to technical and executive stakeholders. - Willingness and ability to travel, including international assignments. Requirements - Professional or expert-level security certifications (CISSP, CISM, GIAC, etc.) are highly desirable. Benefits - Compensation Range: $136,000 — $190,000 USD - The compensation for this position may vary depending on factors such as your location, skills, and experience. - Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. - Equity and additional benefits will also be awarded.