Remote Talent LATAM

• Design and build backend services, APIs, and async background workers for a high-volume, multi-tenant platform • Own system design decisions and contribute to architecture discussions with a small, senior team • Work directly with Shopify APIs as part of a large-scale merchant integration • Manage and optimize PostgreSQL databases, including connection pooling and query performance • Contribute to the migration of infrastructure from Railway to Azure • Identify and resolve performance bottlenecks in a system processing millions of daily transactions • Write clean, well-documented, testable code and participate in code reviews • Use AI-assisted development tools to improve speed and quality without compromising engineering judgment

Role Description Our client is looking for a Senior Backend Developer to take real ownership of backend systems in a high-throughput, multi-tenant environment. This is a hands-on role at the core of a demanding production system, you'll work across service design, concurrency, database architecture, and Shopify integrations while contributing to an ongoing infrastructure migration from Railway to Azure. Their current backend is primarily Go and TypeScript, but they value engineering fundamentals over language loyalty. If you've built reliable, scalable systems in Go, Python, Node.js, Java, Kotlin, or Rust and you understand what it takes to keep a high-throughput distributed system running, we want to talk to you. Key Responsibilities - Design and build backend services, APIs, and async background workers for a high-volume, multi-tenant platform - Own system design decisions and contribute to architecture discussions with a small, senior team - Work directly with Shopify APIs as part of a large-scale merchant integration - Manage and optimize PostgreSQL databases, including connection pooling and query performance - Contribute to the migration of infrastructure from Railway to Azure - Identify and resolve performance bottlenecks in a system processing millions of daily transactions - Write clean, well-documented, testable code and participate in code reviews - Use AI-assisted development tools to improve speed and quality without compromising engineering judgment Qualifications - 5+ years of backend development experience - Production experience in one or more of: Go, TypeScript/Node.js or Python - Strong understanding of concurrency models and how to build systems that scale under load - Deep knowledge of PostgreSQL, including schema design, query optimization, and connection management - Experience with Redis for caching and async/background processing patterns - Hands-on experience with GraphQL API design - Solid system design fundamentals: multi-tenant architectures, distributed systems, event-driven patterns - Familiarity with Docker; Kubernetes experience is a plus - Experience with cloud infrastructure, particularly Azure or a comparable provider - Excellent communication skills and professional English: this role interfaces directly with internal teams and clients - Self-directed and proactive Nice to Have - Experience with Shopify APIs, custom app development, or large-scale merchant integrations - Go experience specifically, given the current primary stack - Background working in a consultancy or client-facing engineering environment - Familiarity with Railway or similar modern infrastructure platforms - Experience with Bun or other emerging JavaScript runtimes - Knowledge of observability tooling and production monitoring practices Requirements - 🕘 Working hours: 9:00 AM – 5:00 PM. - 💵 Salary: $4,500 USD. - This position is only open to candidates residing in Latin American (LATAM) countries, such as: 🇦🇷 🇧🇷 🇨🇱 🇨🇴 🇨🇷 🇩🇴 🇪🇨 🇸🇻 🇬🇹 🇭🇳 🇲🇽 🇳🇮 🇵🇦 🇵🇾 🇵🇪 🇺🇾 🇻🇪 - ❌ Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered. - 📄 Resumes must be submitted in English. - 🚫 Applications that do not meet these criteria will be automatically rejected.

• Develop and execute paid media strategies across Google Ads (Search, Display, YouTube, Local) and Facebook/Instagram Ads • Collaborate with Marketing Advisors, developers, and project managers to align campaigns with business goals • Allocate budgets effectively and monitor pacing to maximize ROI • Generate reports, analyze performance data, and provide actionable insights • Write ad copy and support basic creative production (e.g., Canva for display ads) • Set up tracking and analytics (Google Tag Manager, conversion tracking, landing page collaboration) • Mentor and support junior paid media specialists (senior hire only) • Stay updated on platform changes, industry trends, and new opportunities for performance improvement

Role Description Our client is seeking a Paid Media Specialist to join our team and drive paid advertising strategies for multiple high-profile accounts. This role focuses on internal collaboration with Marketing Advisors and project teams to implement campaigns, optimize performance, and contribute to strategic growth. One of the hires may take on a senior role to lead and mentor other paid media specialists. Key Responsibilities - Develop and execute paid media strategies across Google Ads (Search, Display, YouTube, Local) and Facebook/Instagram Ads - Collaborate with Marketing Advisors, developers, and project managers to align campaigns with business goals - Allocate budgets effectively and monitor pacing to maximize ROI - Generate reports, analyze performance data, and provide actionable insights - Write ad copy and support basic creative production (e.g., Canva for display ads) - Set up tracking and analytics (Google Tag Manager, conversion tracking, landing page collaboration) - Mentor and support junior paid media specialists (senior hire only) - Stay updated on platform changes, industry trends, and new opportunities for performance improvement Qualifications - 5+ years of experience in paid media campaign management (flexible for strong portfolio candidates) - Proven ability to plan and optimize campaigns for measurable results - Experience with Google Ads, Facebook Business Manager, and analytics/reporting tools - Strong analytical skills and ability to translate data into actionable strategy - Familiarity with ClickUp, Slack, and project coordination tools - Strong communication and teamwork skills for internal collaboration - Basic English proficiency acceptable (no direct client calls required) - Portfolio evidence of past campaigns (metrics, screenshots, Loom walkthroughs) - Experience leading or mentoring paid media teams - Knowledge of HubSpot, CallRail, and full marketing attribution setup Requirements - Schedule: M-F, Business Hours, EST - Salary: $3,000.00 USD - 100% Remote work environment - PTO Package Eligibility Criteria - This position is only open to candidates residing in Latin American (LATAM) countries, such as: - Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered. - Resumes must be submitted in English. - Applications that do not meet these criteria will be automatically rejected.

• Active Collections & Outreach: Conduct high volume outbound calls and email follow-ups to secure payment commitments and resolve outstanding invoices. • Aging Report Audit: Daily monitoring of the Aging Report within the internal operating system to identify priority accounts and high-balance overdue items. • Relationship Management: Act as the "face of AR," listening to client concerns, identifying why a bill hasn't been paid (e.g., wrong department, missing info), and correcting the issue immediately. • Payment Processing: Manually process credit card payments over the phone and resend digital invoices with "Click-to-Pay" links to simplify the client experience. • Specialized Construction Billing: Manage complex billing documentation and pay applications within portals such as Procore and GCPay. • Precise Documentation: Maintain meticulous notes on payment commitments and follow up exactly when promised to ensure no balance "falls through the cracks." • Daily Reporting: Provide End-of-Day (EOD) reports summarizing collection totals, call/email volume, and potential "red flag" accounts.

Role Description We are seeking a focused and professional Accounts Receivable Specialist to maintain a healthy cash flow and manage the company’s Aging Report. This is a communication-heavy role that requires the "velvet glove" approach, maintaining excellent client relationships while being firm and persistent about collections. You will act as the primary detective and problem solver for outstanding balances, ensuring that billing hurdles are cleared and payments are secured. Key Responsibilities - Active Collections & Outreach: Conduct high volume outbound calls and email follow-ups to secure payment commitments and resolve outstanding invoices. - Aging Report Audit: Daily monitoring of the Aging Report within the internal operating system to identify priority accounts and high-balance overdue items. - Relationship Management: Act as the "face of AR," listening to client concerns, identifying why a bill hasn't been paid (e.g., wrong department, missing info), and correcting the issue immediately. - Payment Processing: Manually process credit card payments over the phone and resend digital invoices with "Click-to-Pay" links to simplify the client experience. - Specialized Construction Billing: Manage complex billing documentation and pay applications within portals such as Procore and GCPay. - Precise Documentation: Maintain meticulous notes on payment commitments and follow up exactly when promised to ensure no balance "falls through the cracks." - Daily Reporting: Provide End-of-Day (EOD) reports summarizing collection totals, call/email volume, and potential "red flag" accounts. Qualifications - 3+ Years of Experience: Proven track record specifically in Accounts Receivable and Collections (B2B experience is required). - Native-Level English: Exceptional verbal and written English is mandatory for handling delicate financial conversations with U.S.-based business owners. - Experience with Billing Portals: Previous experience with Procore, GCPay, or similar project-based billing systems is a significant advantage. - Technical Proficiency: Comfortable working with SaaS platforms, VOIP phone systems (3CX), and Google Workspace. - Detail-Oriented & Organized: Ability to track multiple payment timelines and manage a high volume of administrative follow-ups without error. Benefits - Salary: $1,500 + USD (Plus, based on experience) - Schedule: Monday – Friday, 8:30 AM – 5:30 PM PST (Strict adherence to U.S. Pacific Time is mandatory). - Time Off: 10 days of PTO (accrued after 90 days) plus observed U.S. Federal Holidays. - Remote Work: 100% remote environment with modern tech tools provided. - Training: Comprehensive on-the-job training regarding industry-specific substrates and billing software. Eligibility Criteria - This position is only open to candidates residing in Latin American (LATAM) countries, such as: 🇦🇷 🇧🇷 🇨🇱 🇨🇴 🇨🇷 🇩🇴 🇪🇨 🇸🇻 🇬🇹 🇭🇳 🇲🇽 🇳🇮 🇵🇦 🇵🇾 🇵🇪 🇺🇾 🇻🇪 - ❌ Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered. - 📄 Resumes must be submitted in English. - 🚫 Applications that do not meet these criteria will be automatically rejected.

• Monitor inbound leads, performing quick research on companies to help the team determine lead value and route them appropriately. • Take the lead on "Friendly Reminder" communications for ~500+ monthly estimates, moving customers toward a "Yes" and securing necessary deposits. • Use industry-specific tools to research promotional products, gather quotes, and present organized data (shipping, fees, quantity) for Sales approval. • Use **Gemini AI** to draft clear design briefs based on salesperson notes; act as the primary "nudge" for customers stalled in the proof approval phase to keep timelines on track. • Maintain heavy daily activity within the internal project management system, converting approved estimates into active orders and keeping the team synced. • Create project folders, save image assets, and organize measurements and site surveys into the CRM. • Utilize a cloud-based phone system for direct customer coordination and stay in constant sync with the internal team via video meetings and Slack.

Role Description We are seeking a wicked organized, tech-savvy, and proactive Office Assistant to serve as the "connective tissue" between Sales, Design, and Production teams. Reporting directly to the Vice President/Sales Manager, you will be the engine that keeps the sales process moving. This is a 100% collaborative "Co-Pilot" role; you will work in direct partnership with Salespeople and Customer Service Representatives (CSRs) to ensure no detail is missed and no lead is left cold. Key Responsibilities - Monitor inbound leads, performing quick research on companies to help the team determine lead value and route them appropriately. - Take the lead on "Friendly Reminder" communications for ~500+ monthly estimates, moving customers toward a "Yes" and securing necessary deposits. - Use industry-specific tools to research promotional products, gather quotes, and present organized data (shipping, fees, quantity) for Sales approval. - Use Gemini AI to draft clear design briefs based on salesperson notes; act as the primary "nudge" for customers stalled in the proof approval phase to keep timelines on track. - Maintain heavy daily activity within the internal project management system, converting approved estimates into active orders and keeping the team synced. - Create project folders, save image assets, and organize measurements and site surveys into the CRM. - Utilize a cloud-based phone system for direct customer coordination and stay in constant sync with the internal team via video meetings and Slack. Qualifications - 3-5+ Years of Experience: Proven track record in B2B executive/office support, project coordination, or administrative roles within a fast-paced agency or production environment. - Comfortable placing outbound calls to U.S. clients to follow up on deposits and project approvals with a warm, professional, and persuasive demeanor. - Native-Level English: Exceptional written and verbal communication skills are non-negotiable for professional customer interactions. - Thrive in a support role where your success is tied to the success of the sales team and the speed of the production line. - High proficiency in Google Workspace (Gmail, Sheets, Docs). Experience with HubSpot, Monday.com, ClickUp, or AI tools is a significant plus. - Ability to manage dozens of moving parts simultaneously without dropping the ball on small technical specifications. Requirements - Salary: $1,500 + USD (Plus, based on experience) - Bonus Potential: Opportunities for performance-based bonuses as the role matures. - Schedule: Monday – Friday, 8:30 AM – 5:30 PM PST - Time Off: 10 days of PTO (accrued after 90 days) plus observed U.S. Federal Holidays. - Training: Comprehensive industry-specific training and mentorship from senior leadership. Eligibility Criteria - This position is only open to candidates residing in Latin American (LATAM) countries, such as: 🇦🇷 🇧🇷 🇨🇱 🇨🇴 🇨🇷 🇩🇴 🇪🇨 🇸🇻 🇬🇹 🇭🇳 🇲🇽 🇳🇮 🇵🇦 🇵🇾 🇵🇪 🇺🇾 🇻🇪 - ❌ Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered. - 📄 Resumes must be submitted in English. - 🚫 Applications that do not meet these criteria will be automatically rejected.

Role Description We are seeking a wicked organized, tech-savvy, and proactive Sales Assistant to serve as the "connective tissue" between Sales, Design, and Production teams. Reporting directly to the Vice President/Sales Manager, you will be the engine that keeps the sales process moving. This is a 100% collaborative "Co-Pilot" role; you will work in direct partnership with Salespeople and Customer Service Representatives (CSRs) to ensure no detail is missed and no lead is left cold. Key Responsibilities - Monitor inbound leads, performing quick research on companies to help the team determine lead value and route them appropriately. - Take the lead on "Friendly Reminder" communications for ~500+ monthly estimates, moving customers toward a "Yes" and securing necessary deposits. - Use industry-specific tools to research promotional products, gather quotes, and present organized data (shipping, fees, quantity) for Sales approval. - Use Gemini AI to draft clear design briefs based on salesperson notes; act as the primary "nudge" for customers stalled in the proof approval phase to keep timelines on track. - Maintain heavy daily activity within the internal project management system, converting approved estimates into active orders and keeping the team synced. - Create project folders, save image assets, and organize measurements and site surveys into the CRM. - Utilize a cloud-based phone system for direct customer coordination and stay in constant sync with the internal team via video meetings and Slack. Qualifications - 3-5+ Years of Experience: Proven track record in B2B sales support, project coordination, or administrative roles within a fast-paced agency or production environment. - Comfortable placing outbound calls to U.S. clients to follow up on deposits and project approvals with a warm, professional, and persuasive demeanor. - Native-Level English: Exceptional written and verbal communication skills are non-negotiable for professional customer interactions. - Thrive in a support role where your success is tied to the success of the sales team and the speed of the production line. - High proficiency in Google Workspace (Gmail, Sheets, Docs). Experience with HubSpot, Monday.com, ClickUp, or AI tools is a significant plus. - Ability to manage dozens of moving parts simultaneously without dropping the ball on small technical specifications. Requirements - Salary: $1,500 + USD (Plus, based on experience) - Bonus Potential: Opportunities for performance-based bonuses as the role matures. - Schedule: Monday – Friday, 8:30 AM – 5:30 PM PST - Time Off: 10 days of PTO (accrued after 90 days) plus observed U.S. Federal Holidays. - Training: Comprehensive industry-specific training and mentorship from senior leadership. Eligibility Criteria - This position is only open to candidates residing in Latin American (LATAM) countries, such as: 🇦🇷 🇧🇷 🇨🇱 🇨🇴 🇨🇷 🇩🇴 🇪🇨 🇸🇻 🇬🇹 🇭🇳 🇲🇽 🇳🇮 🇵🇦 🇵🇾 🇵🇪 🇺🇾 🇻🇪 - ❌ Applications from candidates outside LATAM (including the U.S. and other regions) will not be considered. - 📄 Resumes must be submitted in English. - 🚫 Applications that do not meet these criteria will be automatically rejected.

• Create sign designs based on client direction and project requirements • Prepare accurate client proofs for review and approval • Make design revisions quickly and efficiently • Produce production-ready artwork and files • Support overflow production design work as needed • Ensure accuracy and attention to detail across all deliverables • Send proofs and design updates to clients • Follow up on approvals, revisions, and feedback • Track project progress and maintain organized workflows • Help move projects through the approval and production pipeline • Coordinate communication between internal teams, customers, and installers to ensure deadlines are met • Assist with installer communication, customer follow-up, approvals, and pricing coordination • Support smooth execution from design through production and installation.