Wesco

Role Description As a Administrator – Customer Care, you will be responsible for completing administrative daily tasks for assigned locations in accordance with established levels of service, productivity, and quality, while servicing our customer at the most economical cost. - Performs daily required administrative functions in accordance to written process maps. - Interacts with and supports Sales and Sales Management including updating and generating reports, reconciling daily transactions, and assisting in providing customer service. - Responds and acts on submittals within Sales Portal in specified time periods of request. - Performs timely and accurate completion of branch audit and compliance steps per established guidelines. - Maintains high level of organization of tasks between assigned branches. - Documents and submits individual task KPI data used for process improvement. - Assists Customer Care Manager in development and training of employees. - Researches tax and freight claims and runs credit memo when appropriate. - Works with Financial Services to clear claims. - Adds new customers into WESNET and PACT and runs WESNET user branch security reports. Notifies branch administrative manager if any discrepancies. - Performs basic accounting duties such as light accounts receivables and payables and invoice approval preparation. - Completes various branch reports such as tax reports and Wesnet security reports. Qualifications - High School Degree or Equivalent required; Associate’s degree preferred - Administrative experience - Ability to multi-task - Strong verbal and written communication skills - Strong computer skills, including in Microsoft Office - Ability to work in a team environment - Attention to detail Requirements - This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. - For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Benefits - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Role Description As a Cloud Architect specializing in ETL (Encoda) and Azure, you will design and implement scalable, cloud-based data integration solutions that align with business objectives. You will work across business and technical teams to deliver high-performance ETL pipelines, modern data platforms, and enterprise-grade cloud architectures. - Partner with business stakeholders to understand strategic objectives and translate business requirements into scalable solution architectures. - Design end-to-end enterprise data and analytics solutions leveraging Incorta, Azure cloud services, ERP systems, and enterprise applications. - Define solution architectures that integrate multiple data sources, cloud platforms, APIs, and third-party applications. - Architect scalable data ingestion, transformation, and reporting solutions using Incorta and modern cloud technologies. - Collaborate with data engineers and development teams to implement high-performance data pipelines, semantic models, and enterprise analytics solutions. - Provide architectural guidance for Incorta implementations, including data modeling, physical and business schemas, security, performance optimization, and governance. - Design solutions that support batch, incremental, and near real-time data processing. - Lead application and data integration initiatives across ERP systems, cloud platforms, and enterprise applications. - Ensure solutions adhere to enterprise architecture standards, security policies, data governance, and compliance requirements. - Define integration patterns using REST APIs, messaging platforms, and Azure integration services. - Develop architecture diagrams, technical specifications, solution blueprints, and implementation roadmaps. - Evaluate emerging technologies and recommend innovative solutions that improve scalability, performance, and business value. - Collaborate with infrastructure, cloud, security, and DevOps teams to support solution deployment and operational excellence. - Support CI/CD strategies and deployment automation for analytics and cloud solutions. - Conduct architecture reviews, technical design sessions, and solution governance activities. - Troubleshoot architectural issues, integration challenges, and system performance bottlenecks. - Mentor technical teams on architecture best practices, cloud technologies, and analytics solution design. Qualifications - Bachelors Degree in Information Technology or a related field is required. - Licenses/Certificates/Designations - Cisco, Microsoft, VMware is preferred. - 8 years of Experience in network or systems administration is required; 10 years preferred. - 3 years of Experience in network or systems design is required; 5 years preferred. - 3 years of Experience with ERP systems is required; 5 years preferred. - Knowledge and demonstrated proficiency of major operating systems is required. - Strong understanding of enterprise technology including servers, storage arrays, storage networking, network protocols, and general connectivity in multi-platform enterprise environments is required. - Good understanding of virtualization concepts is required. - Good understanding of load balancing and system redundancy concepts is required. - Communicates effectively verbally including excellent presentation skills is required. - Fundamental knowledge of relationship between business systems and technology platforms is required. - Highly motivated and organized with a strong sense of initiative for identifying information, resources and problem solving is required. - Dedicated to developing relationships with team members, colleagues, and clients is required. - Creative thinking outside of the box is preferred. Benefits - Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. - Our Company’s greatest asset is our people. - Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. - We promote a culture that is grounded in teamwork and respect. - With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. - Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive.

Role Description As a Senior Analyst, Location Master Data & Hierarchy Management, you will be responsible for ensuring the accuracy, integrity, governance, and standardization of enterprise location master data across multiple systems and business functions. You will serve as a subject matter expert in location data, geographic hierarchies, organizational structures, and Master Data Management (MDM) principles to support operational efficiency, reporting accuracy, and strategic decision-making. You will develop a deep understanding of location data sources, data relationships, hierarchy structures, and business processes while driving data quality initiatives across the organization. In addition, you will leverage analytical, root cause, and data visualization techniques to identify trends, improve data governance, and deliver actionable business insights. - Perform functions related to the collection, aggregation, consolidation, maintenance, and distribution of data and ensure the integrity of the master data. - Provide oversight of data and performance, while ensuring the proper procedures are in place for maintaining data integrity. - Build and maintain an understanding of data flows, sources, and data transformations across multiple data sources. - Define, develop and measure data quality analytics and key performance indicators (KPIs). - Effectively analyze the probability and impact of risks identified through root cause analysis and effectively implement mitigation strategies. - Coordinate development and training of data quality practices. - Manage, cleanse and facilitate customer and supplier information within the industry. - Document, monitor, and improve processes and controls related to areas of responsibility. Qualifications - Bachelor’s Degree required/Masters’ Degree preferred - Business, Information Systems, Computer Science or equivalent experience - 5+ years of experience in a Data Analytics role. - Strong analytical background. - Understanding of data, data flows and how data supports various business processes in a supply chain environment. - Understanding of data quality and data risk management, including understanding of standards, methods, processes, tools, and controls. - Self-starter with the ability to seek out new problems and develop solutions, while having strong sense of ownership. - Analytical and data-driven with a knack for driving business decisions through data and analytics. - Self-sufficient and motivated to obtain the skills or knowledge necessary to accomplish complex tasks. - Excellent organizational and time management skills with the ability to juggle multiple priorities. - Ability to conduct root cause analysis and communicate recommendation to resolve, switch quickly between details and the big picture. - Ability to travel 25-50% of the time. Requirements - This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. - For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Benefits - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. - Additional details about benefits are available. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Role Description As the Supervisor – Operations Training, you will lead a standardized, outcomes-driven training program focused on improving operational performance through effective execution. You will supervise Facility Trainers and ensure associates are trained, certified, and recertified to SOPs across various practices. - Establish and manage cross-training metrics to build workforce flexibility and skill depth across functions. - Partner with operations leadership to improve productivity, quality, service, and safety. - Ensure audit and safety compliance, support process development and continuous improvement, and provide data-driven insights to strengthen performance management. Important: While this position is listed in Reno NV, Lewisville TX, Buena Park CA and Avondale AZ, it may be filled from any location within the United States. Responsibilities - Lead and oversee all training, certification, and re‑certification activities for warehouse associates. - Deliver training directly (1:1 and group) and supervise Facility Trainers in daily training execution. - Maintain and enforce compliance with all SOPs; ensure training documentation and records are accurate and current. - Coordinate training needs with daily/weekly operational plans to support service requirements. - Monitor workflow, throughput, quality, and error rates; initiate corrective actions as needed. - Establish and track performance standards for key warehouse functions (pick, pack, ship, assembly, returns, equipment, housekeeping). - Conduct safety inspections, maintain OSHA‑compliant documentation, and support safety incident follow‑up. - Support audit readiness and ensure SOP and training alignment with audit and regulatory requirements. - Identify process bottlenecks and collaborate with leadership on timely resolutions and continuous improvement. - Partner with Quality Management Rep or Quality leader to develop, update, and document warehouse processes and work instructions. - Use data and KPIs to evaluate training effectiveness and operational performance, report insights to leadership. - Maintain positive employee relations and provide coaching, feedback, and skill development for direct reports. - Ensure accurate time, attendance, and performance documentation for Facility Trainers and training participants. - Participate in Gemba walks and other lean/CI activities to reinforce operational standards. - Drive process improvement by using training as a lever to enhance productivity, quality, service, and safety. - Perform other duties as assigned to support operational excellence and workforce capability. Qualifications - Associate’s degree (U.S.)/College Diploma (Canada) - Business or related field required; Bachelor’s degree preferred. - 3 years of warehouse/distribution operations experience. - 2 years of training/facilitation or frontline leadership. - Strong knowledge of Work Management System/Warehouse Control System, Radio Frequency workflows, and standard DC processes (receiving → shipping). - Experience developing SOPs, training materials, and certification programs. - Proficiency with Microsoft 365 (Excel, PowerPoint, Teams); data-driven decision-making. - Excellent communication, coaching, and change management skills. - Prior supervisory experience of trainers or frontline employees preferred. - Working knowledge of OSHA safety requirements; safety inspection experience preferred. - Lean/5S/continuous improvement exposure (Green Belt) preferred. - Ability to work across shifts and support peak periods preferred. - Bilingual (English/Spanish) preferred. - LMS experience preferred. - Ability to travel 25% - 50%. Working Environment - Warehouse - Work is generally performed in a warehouse environment. - The noise level is moderately quiet. - Generally well-ventilated and well lit. - Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. - Operates heavy equipment. - Strict safety regulations may be required.

Role Description As a Lead Engineer – Technical Services, you will provide guidance, training, and technical support to associate engineers and engineers on the technical service team. You will lead teams to the design and development of information technology architecture for internal and/or external clients. You will utilize expertise to coach the team to effectively support customers, including product design and configuration based on architectural requirements and infrastructure needs. You will act as the liaison between engineering, applications engineering, marketing, product development, and project management teams. - Interfaces with internal and external clients to provide field support for successful project completion. - Provides feedback to program leadership regarding system performance and end-user comments. - Serves as a technical expert on solutions design, development, and implementation requirements to address business needs. - Requires broad and deep technical knowledge and experience across varying infrastructure requirements, development, design, and re-engineering. - Provides expertise for resolving technical problems, troubleshoots product, and modifies product to customer requirements. - Provides training to customers. - Coordinates, schedules, and provides work direction to engineers, test specialists, test technicians, and external personnel. Oversees safety of assigned personnel in these activities. - Defines scope of major projects and consults with contractors and/or vendors. - Coordinates maintenance activities. - Responsible for the effective and efficient use of assigned personnel, equipment, and material resources for assigned projects or maintenance work. Qualifications - Bachelor’s Degree - Engineering discipline. - Licenses/Certificates/Designations - IT industry networking certifications such as CCNA or CCDA; or CTS, CTS-I, or CTS-D. - 3+ years technical services experience. - 3+ years required troubleshooting network security configurations and protocols and have experience with third-party control integration (AMX, Crestron, etc.). - Network security concepts (802.1x, RADIUS, Security Certificate Management). - Possess a customer-centric mindset. - Possess strong computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint. - Demonstrate strong leadership skills and the ability to make decisions within the designated area of responsibility. - CompTIA certifications such as Network+ and Security+ preferred. - Ability to travel up to 25%. Requirements This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Benefits - Paid time off. - Medical, dental, and vision coverage. - Retirement savings plans. Company Description At Wesco, we build, connect, power, and protect the world. As a leading provider of business-to-business distribution, logistics services, and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Role Description As an Analyst - Compensation, you will support the design, administration, and continuous improvement of compensation programs through market analysis, job evaluation, pay data analysis, and consultation. You will partner with Human Resources to provide data-driven recommendations that support competitive, equitable, and compliant pay decisions across base pay and incentive programs. - Conducts job evaluations and market-pricing analyses for existing and proposed roles, and develops recommendations based on internal equity, external competitiveness, job architecture, and FLSA considerations. - Participates in compensation benchmarking activities, analyzes survey data and internal pay data, and prepares insights and recommendations to support compensation decisions. - Advises Human Resources partners and business leaders on compensation-related matters, including promotions, transfers, organizational changes, and geographic differentials. - Supports the administration and execution of compensation programs, including salary structures, annual compensation planning cycles, short-term incentives, and long-term incentive programs, as applicable. - Performs compensation analyses, audits, and data validation activities to help ensure accuracy, consistency, compliance, and effective program governance. - Contributes to enterprise and departmental projects such as job description development, geographic differential reviews, pay structure updates, pay equity analyses, and broader compensation initiatives. - Identifies opportunities to improve compensation processes, reporting, tools, and documentation to enhance efficiency, consistency, and user experience. - Administer the Company’s domestic and international relocation program, ensuring all processes are handled efficiently and in accordance with established policies. - Work on projects as assigned and other compensation related duties. Qualifications - Bachelors Degree required - Certified Compensation Professional (CCP) preferred - 2 years of related compensation experience - Experience in job evaluation, market pricing, and compensation program administration - Strong analytical, quantitative, and problem-solving skills with close attention to detail - Ability to collect, analyze, and interpret data; identify trends, themes, and issues; and translate findings into actionable recommendations - Knowledge of job analysis, job evaluation, market-pricing methodology, and compensation survey practices - Experience using HRIS, compensation, and reporting tools to manage data and support compensation processes - Working knowledge of applicable federal, state, and local wage and hour laws and other compensation-related regulatory requirements - Advanced proficiency in Microsoft Excel and strong capability in working with large, complex data sets - Strong verbal and written communication skills, with the ability to present information clearly and work effectively with a range of stakeholders - Experience supporting short-term and long-term incentive programs preferred - Exposure to salary structures, job architecture, reward and recognition programs, and pay governance practices preferred - Experience with employee relocation programs and administration preferred Benefits - Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Role Description As the Lead Engineer – Support, you will handle complex and escalated application and network infrastructure support cases while serving as a technical resource for integration and delivery activities within the entroCIM platform. This role supports the implementation and ongoing operation of customer environments, including system integration, data flow validation, and platform functionality. You will collaborate closely with engineering, deployment, and customer teams to ensure reliable, scalable solutions, while also contributing to Master System Integration (MSI) efforts across the full lifecycle from integration through visualization. - Support end-to-end system integration, including point integration, protocol mapping, data normalization, and tagging across OT/IoT systems - Assist in delivery of MSI implementations, including development of floorplans, equipment graphics, and data visualizations - Partner with deployment and engineering teams on system validation, testing, and commissioning activities - Contribute to standardized deployment and support processes (runbooks, documentation, troubleshooting workflows) - Experience with Master System Integration (MSI) within smart buildings, industrial, or IoT environments - Hands-on experience with SkySpark, Tridium Niagara, or similar platforms - Experience with data normalization, tagging frameworks (e.g., Haystack) - Working knowledge of OT/IoT protocols (BACnet, Modbus, MQTT, etc.) - Scripting or programming experience (e.g., Python, Axon) for data processing, automation, or analytics Qualifications - Bachelor's Degree - Engineering related discipline required; Master’s Degree preferred - Licenses/Certificates/Designations - IT industry networking certifications such as CCNP or JNCIP; ITIL or equivalent - Minimum 5 years of experience supporting network and AV operations - 5 years required delivering support in ethernet technologies/AV and networking concepts - Advance knowledge of platform OS (router platform, VxLAN, WAN, LAN & routing protocols) and how they interact with the network - Ability to apply principles, theories, and concepts, as well as knowledge or related networking/AV disciplines - Advanced skills and knowledge and adherence to change management process - Network routing & switching - Possess a customer-centric mindset - Possess strong computer skills, including proficiency with Microsoft Office Outlook, Word, Excel, and PowerPoint - Excellent oral and written communication Benefits - Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents - For certain sales roles, Wesco offers a commission structure that provides additional compensation based on sales results - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. - Our Company’s greatest asset is our people. - Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. - We promote a culture that is grounded in teamwork and respect. - With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. - Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. - Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Role Description As the Senior Manager- Business Development for Inner Range, you will identify and execute strategic growth opportunities to expand our network of specialized security dealers and systems integrators. You will be responsible for creating effective territory plans to accelerate the adoption of our integrated access control and intrusion systems, with a specific focus on attracting high-caliber dealers capable of delivering large, enterprise-level projects. By analyzing market trends and cultivating these critical channel partnerships, you will drive regional revenue and strengthen Inner Range’s competitive position as the premier choice for commercial security management. - Oversees development and research activities to build on Company strengths, identifies potential new markets and business opportunities, increases market share, and strengthens Wesco’s competitive position within the industry. - Represents Wesco in identifying, evaluating, and negotiating acquisitions, partnerships, alliances, joint ventures, and start-ups in current and new business. - Finds, calculates, and documents cost savings related to direct spend, indirect spend and value add services programs. - Creates and implements account business development activities including product gap identification, account discovery process, and complete organization engagement. - Manages a team of experienced professional Business Development employees and/or supervisors or manages large, complex support, production or operations team(s) or manages a business process/project. - Establishes annual goals and priorities for achievement of operational results created by business development and passed to the sales team. - Accountable for the revenue target performance and profitability results of a collective team. - Regularly produce, review, and submit required documentation and reports required by Finance and management on the status of the ongoing business including forecasting future performance. Qualifications - High School Degree or Equivalent required; Bachelor’s Degree - Business Administration preferred. - 8+ years required of experience directly related to position. - 8+ years required of financial analysis, sales, negotiation. - Knowledge of industry including suppliers, customers, and competitors. - Strong verbal and written communication skills. - Strong business analysis, financial modeling, and negotiation skills. - Ability to initiate and develop relationships with key decision makers inside and outside company. - Ability to spot new business opportunities and quickly evaluate opportunities. - Ability to analyze financial and operational data, statements, and projections. - Ability to identify and cultivate external resources. - Ability to establish relationships of trust. - Ability to solve difficult, technical, or complex problems; analyzes and investigates complex problems and devises solutions. - Ability to adapt plans and priorities to address resources and operational challenges within a fast-paced environment. - Knowledge of Wesco’s existing business lines, strengths and challenges preferred. - Ability to accurately recognize when additional company resources are required. - 10+ years preferred of experience directly related to position. - 10+ years preferred of financial analysis, sales, negotiation. - Ability to travel 25%. Benefits - This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. - For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. - In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Role Description Director to lead the design, delivery, and optimization of a complex Order Management ecosystem. This role owns both onshore and offshore delivery, ensuring strong governance, clear communication, and consistent execution across global teams. This leader will be responsible for driving OMS strategy and technical direction, establishing best‑of‑breed solutions across SaaS platforms, and ensuring the OMS landscape effectively supports business growth, scalability, and operational excellence. The role requires deep hands-on experience with IBM Sterling OMS, combined with the ability to operate at a program and stakeholder level. The ideal candidate brings immediate credibility with Sterling OMS and related supply‑chain technologies, and can quickly assess the current environment, identify gaps, and define a roadmap for improvement. This individual will oversee inventory visibility, sourcing, and order orchestration capabilities, while rationalizing overlapping tools across warehousing, portals, integrations, and EDI. In addition to technical leadership, this role serves as a key partner to business and product stakeholders, translating business objectives into scalable technical solutions. The Senior OMS Technical Manager / Director will establish standards, guide solution design, oversee delivery quality, and continuously improve platform performance and reliability. Responsibilities - Provide technical and delivery leadership for IBM Sterling OMS across onshore and offshore teams - Own OMS architecture, solution design, and roadmap, aligning technology decisions with business priorities - Drive knowledge transfer, governance, and best practices across global teams - Lead evaluation and selection of OMS‑adjacent tools (inventory visibility, sourcing, EDI, portals, WMS integrations) - Oversee inventory visibility and order orchestration to ensure accurate, real‑time supply chain data - Partner with business, product, and operations leaders to translate requirements into scalable technical solutions - Define and enforce delivery standards, acceptance criteria, and quality controls - Guide implementation decisions based on business asks, system constraints, and long‑term scalability - Champion continuous improvement, automation, and operational efficiency within the OMS platform Qualifications - 8–12+ years of experience working with IBM Sterling OMS, including: Sourcing, Inventory Visibility, Order Hub / Order Orchestration - 3+ years in a Technical Lead, Manager, or Director‑level role, leading global (onshore/offshore) teams - Proven experience owning solution design, architecture decisions, and delivery oversight - Strong experience deploying or operating OMS solutions in cloud environments (IBM Cloud preferred) - Demonstrated ability to evaluate customization vs. configuration and drive platform optimization - Strong stakeholder communication skills with experience interfacing with senior business leaders - Experience managing delivery through Jira or similar tools, including backlog prioritization and governance - Ability to review and understand code and technical logic (Java, JavaScript, etc.), even if not hands‑on developing Preferred Skills and Experience - EDI experience, including Outbound ASN development (mapping, integration, testing, deployment) - Deep experience deploying IBM Sterling OMS in cloud‑native architectures - Automation and testing experience (automated test scripts, regression frameworks) - Experience modernizing or rationalizing OMS ecosystems across multiple enterprise systems Benefits - Compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents - For certain sales roles, Wesco offers a commission structure that provides additional compensation based on sales results - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

Role Description As an Agile coach, you will guide the Scaled teams or individual teams by taking an active role in planning, facilitation and measurement to help the team achieve its committed outcomes. You will collaborate intensively with team members, Product Owners and with leaders to mentor, consult, and make decisions towards digital transformation. You will lead an enablement Scaled team that may help multiple Scaled teams or individual team collaborate and partner on an agile product to drive value at the right time and in the right way in a Scrum @ Scale environment. - Coach senior leaders in Agile & Lean practices to enable them to be effective Agile Champions. - Coach Agile teams and requisite business IT and Business partners (Product Executives/Owners, Value Stream Owners) on transparency, empowerment, ethics, self-organization and responsive action. - Contribute to continuously evolving processes to align to enterprise agile transformation strategy. - Drive the required cultural transformation in adopting the Agile way of working. - Design and execute custom coaching plans at the portfolio, team of teams, and team level. - Own outcomes to ensure the Scaled Teams deliver value. - Guide teams to improve their efficiency by using the right metrics to manage and measure. - Teach and mentor teams on Lean, Agile, and Scrum/Kanban principles and best practices. - Facilitate team events that brings out the ideas of everyone on the team. Ensure the outcomes of the events are achieved. - Work with the teams to implement and create new practices that will improve the team’s ability to deliver better outcomes. - Foster a Kaizen mindset within and outside the team. - Help the teams remove their own barriers, leverage Scrum of Scrum’s to remove barriers the team is unable to remove and challenge organizational impediments. Qualifications - Bachelor’s degree required in Business, Agile, Project Management related disciplines. - 7+ years experience as a Scrum Master, Product Owner or Agile Coach. - 2+ years of prior experience as a leader, RTE or Scrum of Scrums Master. - 2+ years’ experience working in a Scaled environment, preferable Scrum @ Scale or SAFe. - Experience with innovative product coaching including design thinking principles, product journey mapping, problem statement development, prototyping, and visioning. - Strong communication, interpersonal, coaching, teaching and mentoring skills. - Embody the Scrum Values: Openness, Respect, Courage, Commitment and Focus. - Must have a bias for action and be comfortable in an ever changing or ambiguous environment. - Able to navigate complex situations and serve as a role model of agile values and principles. - Able to effectively facilitate, coach, mentor, and teach in an agile team context. - Demonstrated ability to guide multiple teams through successful large-scale (Scrum @ Scale preferred) planning, coordination, and delivery with continuous improvement. - Ability to create trusting relationships and influence partners through effective collaboration. - Advanced or Coaching credential from the Scrum Alliance, Scrum Inc, Scrum.org, or ICAgile preferred. - Tech savvy, experience with project and collaboration tools such as Jira, Confluence, Miro and Office 365 preferred. - Encourage an experimental and fail-fast and learning mindset preferred. - Experience working with teams applying DevSecOps capabilities to achieve delivery speed and operational stability preferred. - Work with teams from a variety of technical domains, including but not limited to warehouse management systems, ERPs, financial systems and data-warehouses preferred. - Remote work with the ability to travel to office locations as needed. Requirements - This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements. - For eligible positions, compensation may include participation in a bonus or sales incentive plan, subject to the terms and conditions of the applicable plan documents. - For certain sales roles, Wesco also offers a commission structure that provides additional compensation based on sales results, as defined by the applicable commission plan. Benefits - Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental, and vision coverage, and retirement savings plans. - Additional details about benefits are available here. Company Description At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an environment where every team member has the opportunity to thrive. Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.