Role Description Okta's Customer Identity Cloud (CIC), powered by Auth0 technology, is an easy to implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Services Architect - CIAM is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform at our customers. You will focus on Okta’s CIAM offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. This role is for the Customer Identity Cloud product unit and you’ll be supporting CIC customers. Job Duties and Responsibilities - Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. - Work with customers to document the common technical and functional requirements for specific solutions. - Support creation of project plans to develop and implement the proposed solution. - Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight. - Assist in periodic customer health-checks and project reviews. Qualifications - 8+ years of overall IT / software development experience, solution design and technical architecture experience. - 3+ years of consulting experience. - 3+ years driving application architecture design. - 3+ years of experience with (IAM) architectures. - 3+ years of experience with implementing cloud computing solutions such as AWS, Google Apps, Salesforce etc. - Experience with customer identity use cases for B2C and B2B: user registration, multi-factor authentication, SSO, delegated administration, social identities. - Demonstrated ability to work and interact with CxOs and high-level customer executives. - Experience in leading discovery workshop to derive customer requirements, specifications, business processes. - Experience in developing functional specifications and system design specifications for customer engagements. - Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SAML, SSO, RBAC, OAuth, OIDC, web protocols XML, SOAP, JSON, REST. - Proficiency in one or more of Java, .Net, JavaScript, Angular, React. - Familiarity with IAM solution providers is strongly desired. - Experience integrating with a multitude of On-Prem and SaaS based products. - Exhibits confidence and a deep understanding of emerging industry practices when solving business problems. - Identifies critical issues with ease. - Effectively communicates technical information to non-technical audiences. - Manages customer expectations effectively. - Application Architecture Background. - Architected distributed systems. - Application Design experience. - Software Development. - Consultative to lead a customer and drive business questions. - Clear and Dynamic Communication. - Ability to travel up to 50%. Highly Desirable Knowledge, Skills, and Abilities - Okta Expertise, Experience, Certifications. - Knowledge of software development security and cryptography. - Experience with API Gateways, CASB, Reverse Proxies (NGINX). - Knowledge of cloud/virtualization technologies, such as VMware vSphere, EC2, Xen, KVM, OpenStack. - Proficiency with various open-source software and development tools. - Proficiency in one or more of .Net, Ruby, Java, Python or Perl. - Proficiency in git and Subversion. Education and Certification - A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required. - Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer will be a plus. - TOGAF and/or CISSP certification is a plus. Benefits - Supporting Your Well-Being. - Driving Social Impact. - Developing Talent and Fostering Connection + Community.

• Serving as the technical expert for Zero Trust Architecture in Cloud environments, focusing on AWS, Azure, and GCP • Collaborating with sales and engineering teams to provide technical insights that influence the Product roadmap • Leading conversations about Zero Trust Security trends, strategies, and deployment with customers at all organizational levels • Running customer Proof-of-Value engagements in collaboration with Sales Engineers, demonstrating Zscaler’s unique value proposition • Providing competitive insights and positioning Zscaler solutions as the best alternative

Role Description Tes missions : - Sous la responsabilité du Chef des ventes, en collaboration étroite avec les équipes commerciales sédentaires et CSM, ton rôle et responsabilités s'articulent autour des axes suivants : - Coordonner la performance commerciale de son secteur en développant le portefeuille clients - Segmenter, qualifier les opportunités d’affaires en collaboration avec les équipes sédentaires marketing et CSM - Elaborer un plan d’action commercial adapté à son secteur et prioriser l’activité commerciale en fonctions des enjeux clients/RCA - Prospecter de nouveaux clients à fort potentiel : AG, salon, démarche directe, réseaux sociaux - Proposer et présenter des offres commerciales adaptées aux besoins clients - Recueillir les besoins et attentes clients - Elaborer des propositions commerciales adaptées à son contexte et ses usages en collaboration avec les différents services de l’entreprise - Déployer des conditions tarifaires standard ou sur-mesure dans le respect des process de validation interne - Négocier et faire signer les contrats - Assurer la relation clients sur le long terme sur le portefeuille dont il a la charge : - Assurer la relation commerciale de bout en bout (Prise de rdv, Information Résiliation, code, info contrat…) sur les comptes dont il a la charge - Suivre la bonne exécution du contrat commercial et la satisfaction clients - Piloter le déploiement avec les différents contributeurs (Produit, Technique, Accompagnement, SC…) sur les grands comptes du secteur - Assurer la rétention client via le traitement des réclamations et des résiliations - Assurer le suivi du compte dans une logique d’équipement et de Multi équipement - Développer le CA en identifiant de nouvelles opportunités sur le portefeuille client (produit, formation, licences) notamment en collaboration avec le CSM - Ce rôle s’inscrit dans une logique de partenariat interne et externe, en accompagnant les clients dans leur transformation digitale (notamment via le Club des Experts en Gestion) et en collaborant avec les équipes marketing et produit pour remonter les besoins du marché, faire évoluer l’offre et améliorer la politique commerciale. Qualifications - Un minimum de 4 ans d'expérience - Une expérience sur des cycles de ventes longs, dans un environnement technique, idéalement IT ou SI. - Poste à pourvoir en CDI et en home Office, à Marseille (ou proximité) Requirements - Process : 2 RDV dont 1 en présentiel sur Nantes. - L'entreprise RCA étudie, à compétences égales, toutes candidatures dont celles de personnes en situation de handicap Benefits - Envie d’intégrer l’équipe ? Fais-nous confiance et rejoins l’aventure RCA !

Title: Solutions Engineer Location: United States Sales Full-time Job Description: About Birdeye Birdeye is the leading agentic marketing platform for multi-location brands. Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations — from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level — responding to reviews, updating listings, publishing content, and driving conversions. Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list — appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands. What You’ll Do: Birdeye’s team is growing! Birdeye, a next-generation reputation management platform that reimagines how customer feedback is used to acquire and retain connected customers, is looking for a rockstar Solution Engineer to work remotely in the US. If you possess the right energy, competitive spirit, personal drive and the will to win, this is an opportunity that you cannot afford to miss. The Solution Engineer’s primary responsibility is to partner with the Sales Team to uncover and understand customer requirements and propose solutions using Birdeye’s reputation management platform. Daily activities include hosting product demonstrations for potential Birdeye customers, understanding customer requirements, demonstrating Birdeye as a solution for customer needs, collaborating on product development, and articulating customer solutions to the Customer Success team when prospects become customers. Here is what you will do: Responsibilities: - Be a key and active participant in client demos and presentations for upmarket and channel partner deals. - Articulate Birdeye’s technology and product updates to prospective customers to fit their business model - Manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and advocate for Birdeye products and services - Work interdepartmentally with product, implementation and sales to craft product value propositions - Develop a basic understanding of the competitive market landscape and identify key areas of competitive difference in assigned areas - Answer technical questions from clients regarding Birdeye technology, features and solutions - Establish and maintain strong relationships throughout the sales cycle with prospects - Prepare proposals/presentations for customer meetings, as needed - Demonstrate Birdeye’s products and services to prospects on site, remotely via webinar sessions, as needed requirements - Proficient using a SaaS solution for online demonstrations - Previous industry experience with API’s - Technical appetite to become a Birdeye expert - SaaS technology background - Strong understanding of sales, marketing and SaaS solution selling - Experience in leading product demonstrations and online sales meetings - Excellent communication skills required - Ability to quickly understand customer needs and communicate a solution - Demonstrated ability to work in an online sales environment - Previous employment working for a SaaS company preferred - Ability to analyze data with excellent attention to detail - Demonstrated ability to meet deadlines and juggle multiple priorities Nice to have - Previous experience working in sales overlay / sales support preferred - Technical curiosity and a desire to fully explore the technology at hand is a big plus - Salesforce.com experience preferred - Excellent Microsoft Office Suite proficiency - Excellent written, phone, video chat, and communication skills - Well-organized, attentive to details, and possess clear communication and relationship skills - A team player capable of high performance and flexibility working in a dynamic environment - Ability to quickly understand business requirements and expectations; detail oriented - BA/BS or equivalent work experience required - Basic ability to handle discussions around HTML, JavaScript, and CSS, hosting, SEO and other marketing related technical topics - Previous SaaS support experience a plus Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Benefits: - 100% Employer-paid benefits with multiple health plan options (HSA, PPO) for employees - Unlimited PTO - 401(k) with company match - Flexible work from home options available - Maternity & Paternity Leave - Employee Resource Groups - network with like-minded "Birds" - Abundant opportunities that come with a dynamic and fast-growing organization!