Role Description
The OpenShift Engineer is a hands-on position responsible for providing consulting and delivery of services for clients through a range of internal and external functions. An OpenShift Engineer is expected to have the experience and background to perform all the duties described below for engagements that are focused on consulting/delivery within the defined subject matter area, including:
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Deliverables development
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Project planning and executions
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Adherence to contract attributes and costing
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Customer interaction
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Other key aspects of solution-based managed services
For an Engineer, these engagements will typically be delivered remotely or at the customer’s North America location. They are expected to have adequate level skills required for complex deliverable-based, fully outsourced, or extremely large-scale engagements or programs within cross-functional project/programs. This role may require up to 25% travel.
The ideal candidate will bring hands-on expertise with Red Hat Products, DevOps, and Cloud services in development and operational excellence. They will provide expert-level support for strategic ongoing and new TGS client initiatives. They will work amongst our other key partners to assist in the development of robust cloud offerings and bring holistic solutions across key focus areas of TGS DevOps strategic objectives.
Additional responsibilities will include but not be limited to:
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Provide expertise, and support for DevOps and Cloud engagements through a range of internal and external functions in the following areas:
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Engagement Delivery:
Develop and deliver solutions for TGS customers during implementation phases, as well as the setup of the engagement operating model, help define metrics and support the delivery of the defined statement of work. Help identify opportunities for service improvements.
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Practice Support:
Provide input, and expertise and implement changes in the design, development, and improvement of service offerings. Assist in researching and developing new offerings and analyze competing offerings to ensure our practice is current and competitive. Create and maintain practice artifacts documenting key methods, processes and delivery tools.
Engagement Delivery Support Responsibilities
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Provide hands-on development and support for Transformation and DevOps projects on large enterprise applications
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Communicate and coordinate with developers and architects from customer and 3rd party teams
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Provide solution consulting and advice during the initiation and transition phases to the Delivery Manager as needed
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Attend project kick-off meetings, status reviews, and other delivery meetings as requested by the Delivery Manager
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Ensure engagement methodology is followed by team from opportunity assessment to project closeout
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Develop collaborative relationship with the Delivery team to support the organization from a delivery perspective
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Demonstrated ability to communicate to a nontechnical audience on technical issues
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Demonstrated ability to communicate on a technical level to a technical audience
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Excellent written and oral communication skills
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Help define the team's performance metrics in alignment to customers KPIs
Practice Support
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Collect and provide input into the design, development and improvement of service offerings and internal DevOps and Cloud accelerator programs
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Implement service offering changes in process and procedures
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Maintain and organize DevOps practice intellectual property
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Stay informed with regards to developments in the application management industry and maintain current knowledge of the generally accepted best practices in service transition and management
Qualifications
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Bachelor's in Computer Science or other engineering or technical discipline is required
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5+ years of experience in information technology and/or professional services, with emphasis on subject matter expertise
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At least 3 years of experience as an OpenShift Engineer, deploying and maintaining clusters on both cloud and on-prem enterprise environments
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At least 3 years of experience with OpenShift RBAC, authentication, logging and monitoring
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At least 3 years of experience with Kubernetes and container workloads
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At least 3 years of experience with VMware ESXi, Red Hat Enterprise Virtualization (RHV) and/or OpenStack Platform
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Experience with Red Hat’s OpenShift Virtualization and Migration Toolkit for Virtualization (MTV)
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Experience with Red Hat’s OpenShift Data Foundation (ODF)
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Candidate must have subject matter expertise with one of the following Cloud Service Providers:
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Amazon Web Services (AWS)
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Microsoft Azure
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Google Cloud Platform (GCP)
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Strong practical Linux (RHEL, CentOS, Fedora) and Windows-based systems administration skills in a baremetal, Cloud or virtualized environment
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Experience with source code and software collaboration technologies (e.g. GitHub, BitBucket, Artifactory)
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Experience with CI/CD orchestrations tools (e.g. Tekton, Jenkins, Azure DevOps, GitHub Actions)
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Experience with GitOps methodology (e.g. ArgoCD, Flux, Codefresh)
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Experience with Automation tools (e.g. Ansible, Terraform, CloudFormation, Azure ARM Templates)
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Knowledge of IP networking, VLANs, VPNs, DNS, load balancers and firewalls
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Experience with iSCSI, NFS, SMB/CIFS and other network file sharing protocols
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Experience developing innovative solutions to complex business and technology problems
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Strong problem-solving and troubleshooting skills
Requirements
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Strong track record of delivering projects of demonstrable complexity & scale
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Strong scripting skills (e.g. Python, Bash, Groovy)
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Experience with Red Hat Advanced Cluster Security (ACS), OpenShift Data Foundations (ODF) and Quay
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Experience with OpenShift AI or Red Hat AI
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Experience with Portworx Enterprise, DR and Backup
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Ability to lead adoption and mentor team members on modern DevOps and architectural concepts
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Hands-on with Kubernetes clusters building, deploying, configuring (e.g. EKS, AKS, GKE) Bonus for Hybrid cluster experience
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Leadership abilities in an engineering environment in driving operational excellence and best practices
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Demonstrated ability to achieve stretch goals in a highly innovative and fast paced environment
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Familiarity in container technologies (Docker, Podman) and Kubernetes concepts
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Excellence in technical communication with peers and non-technical cohorts
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Sharp analytical abilities and proven design skills
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Strong sense of ownership, urgency and drive
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Outstanding written and verbal communication skills with an emphasis on communicating technical requirements and solutions to internal and external audiences.
Desired Certifications
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Red Hat certifications (e.g., RHCSA, RHCE, Red Hat Certified Specialist in OpenShift Administration)
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An associate level certification in either AWS, Azure, Google Cloud Platform
Benefits
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Medical, Dental, and Vision
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Critical Illness, Accident, and Hospital
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401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
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Life Insurance (Voluntary Life and AD&D for employee and dependents)
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Short and Long-Term Disability
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Health Spending Account (HSA)
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Transportation Benefits
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Employee Assistance Program
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Time Off/Leave (PTO, Vacation or Sick Leave)
Job Type & Location
This is a Permanent position based out of Hanover, MD.
The pay range for this position is $119600.00 - $179400.00/yr. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Additional earnings may be available through incentive programs like annual bonuses, profit sharing, etc.
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Jul 21, 2026.