Okta

• Evaluate physician medication orders for drug appropriateness, correct dosage, potential drug interactions, and proper route of administration. • Provide clinical recommendations to physicians and healthcare staff regarding medication therapy changes and optimizations. • Maintain up-to-date patient/resident profiles, including medical history, lab results, and current medications (prescription, OTC, and home remedies). • Ensure laboratory tests required for monitoring high-risk medications are appropriately ordered, reviewed, and communicated to the healthcare team. • Collaborate with physicians, nurses, and other healthcare professionals to provide clinical and technical support. • Document all communications and clinical interventions in the patient’s medical record, including interactions with families and caregivers. • Implement and enforce policies and procedures for the safe handling, dispensing, and clinical oversight/management of medications. • Ensure compliance with all state and federal regulatory requirements related to pharmacy practice and medication management. • Report medication-related errors and adverse drug events to the Pharmacy Manager as required. • Educate and support clinical team and healthcare agency staff on safe and effective medication handling procedures. • Perform other pharmacy-related tasks and responsibilities as assigned.

Role Description In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally, you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods. - Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services. - Gather, analyze, and document post-sales requirements. - Communicate to customers and partners at the technical and/or functional level appropriate for the situation. - Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction. - Be prompt and deliver high quality service and leadership to align with customer goals and requests. - Manage project scope, schedule, status, and documentation. - Mentor and train customers on the service. - Act as a liaison between Customers and Product Management to drive product development. - Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. - Interact with management and other roles within the customer organization and Okta. - Collaborate with the sales team on existing customers up-sell and cross-sell opportunities. - Perform hands on technical design, configuration, and troubleshooting of the Okta service. - Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction. - Manage multiple concurrent deployment projects. - Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect. - While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. - You will use your SaaS deployment experience with applications such as Salesforce, Box, Office 365, Workday and HR as master for identities. - Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers. - Utilize knowledge of typical enterprise identity life cycle management processes and standards. - Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations. - May provide mentoring, guidance, and expertise to less experienced team members. - Ensure quality and time management processes are followed by team (e.g., change controls, time tracking). - Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. - 25% future travel required to customer sites. Qualifications - 5+ years experience as a technical consultant delivering solutions to external customers. - Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc). - Some knowledge of enterprise web technologies, security and cutting-edge infrastructures. - Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) - Familiar with API management using Mulesoft, Axway or Apigee preferred. - Ability to work independently and multi-functionally supporting the development of client work you're doing. - General knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. - Knowledge of typical enterprise identity life cycle management processes and standards. - SaaS deployment experience: Salesforce, Box, Office 365, Workday and HR as master for identities preferred. - Ability to Multi-task and manage multiple customer engagements is a requirement. - Able and willing to be a hands-on contributor. - Superb communication skills, including issue tracking, triaging and crisis management. - Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards. Requirements - Experience in designing and implementing security and identity management solutions to support critical systems and business programs. - Experience with technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect). - AD and LDAP experience is preferred. - Experience with popular AI tools (e.g. Gemini, Claude, ChatGPT, etc.) Education - A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required. Benefits - Equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave).

• Conducts ongoing assessments to meet the needs of patients served. • Communicates between supervisors, direct care staff members, family members, guardians, and collateral individuals regarding an individual's progress. • Provides a monthly schedule to supervisors of appointments, home visits, and observations to monitor work advancement. • Coordinates home, work and/or community-based visits to meet the requirements of observations, chart reviews, staff interviews, and data analysis. • Ensures the Behavior Intervention plan is implemented effectively and properly. • Participates in Interdisciplinary Team Meetings and other pertinent meetings as required. • Completes monthly and/or quarterly progress notes. • Organizes training to certify staff and other team members are competent in the implementation of the Behavior Intervention Plan and/or documentation sheets. • Provides follow-up interviews, home visits, and observations for continued support of an individual's needs. • Maintains strong clinical records to guarantee information is readily available to interested parties. • Acts as liaison with the public and mental health community to support development of ongoing goals. • Assists in creating procedures for training materials to improve programs for individuals served. • Completes continued education on behaviorally based interventions & techniques to stay competitive in the field.

• Monitors and manages incoming patient and prescription-related communication channels, including the main fax server and electronic prescription queue. • Prioritizes and triage incoming communication based on urgency and relevance, ensuring timely processing and response. • Creates and maintain accurate patient profiles in CPR+, including demographic information, medication history and lab information. • Verifies patient information and ensure compliance with privacy regulations when setting up new profiles. • Receives and processes new drug orders from referral sources, ensuring accuracy and completeness of prescription information. • Verifies prescription details, including medication name, dosage, and instructions, and enter orders into CPR+. • Communicates effectively with pharmacy staff, healthcare providers, and patients to address any questions or concerns related to incoming prescriptions or patient profiles. • Collaborates with Document Management Supervisor to ensure seamless coordination of prescription processing and patient care.

• Models and trains staff in the principles and practice of Positive Behavior Support methodology. • Serves as a member of Interdisciplinary Teams (IDTs) providing expertise re: behavioral issues. • Responsible for Behavior Plan assessment, design, training, monitoring, and reporting. • Conducts descriptive and systematic (e.g., analogue) behavioral assessments, including functional analyses, and provides behavior analytic interpretations of the results. • Provides direct behavioral treatment to clients via replacement skills training, social skills training, crisis de-escalation, group behavioral treatment, individual behavioral treatment, and/or skills coaching in all applicable settings. • Participates in on-call rotation for behavior issues. • Monitors restraint use and provides training to reduce. • Monitors challenging behavior. • Participates in Behavior Intervention Committee, Human Rights Committee and other relevant committees, as assigned. • Shall provide individualized services to meet the treatment needs of each of the specialty intermediate care (IC) clinic patients for services in field of care. Shall meet requirements of 902 KAR 20:410 Specialty Intermediate Care Clinics as warranted. • Learn and follow all policies and procedures.

Role Description Accelerate your career by joining Okta, the leading provider of identity for the enterprise, as a member of our growing Legal Operations team as Sr. Training & Knowledge Management Manager. In this position you will play a key role in supporting the Legal team at a high-growth, publicly-traded enterprise software company. You will be responsible for defining the vision and strategy for the Legal team’s training and knowledge management program, ensuring it is designed not just for human search, review, and understanding, but also for compatibility with modern AI systems. This strategic role involves: - Establishing a unified knowledge management and training strategy that leverages AI. - Empowering the team and global business partners to move faster. - Enabling employees to easily access the information they need to be productive in an AI-driven environment. This position will be based in Toronto, Canada. If you want to work at a company that values personal growth, professional development, volunteerism, and solves complex problems with a talented, dedicated, and supportive team of legal leaders, then apply to join our rapidly-growing team! Qualifications - Bachelor's Degree in Learning and Development, Knowledge Management, or a related field. - Minimum of 10 years of professional experience, with at least 7 years focused on Training and Knowledge Management. - Experience supporting an in-house Legal department or paralegal experience required. - Demonstrated working knowledge of core legal concepts and terminology. - Exceptional communication, collaboration, and presentation skills. - Proven ability to work cross-functionally across a global enterprise. - Advanced proficiency with modern knowledge management and training tools. - Deep understanding and application of adult learning concepts, theories, and best practices. - Demonstrated ability to influence senior stakeholders and lead complex change management initiatives. - Ability to set clear goals, define performance metrics, and drive accountability for results. Requirements - Strategize & Lead: Develop, champion, and execute a multi-year strategic roadmap for the Legal team’s Knowledge Management and Training program. - Unify: Partner across the organization to establish a unified, best-in-class approach for company-wide legal training topics. - Create & Deliver: Design, host, and produce engaging on-demand content and live training sessions. - Legal Content Creation: Actively create and build high-quality, relevant legal team content. - AI Content Optimization: Build and optimize legal knowledge content for seamless ingestion by AI systems. - Scale Knowledge: Establish standards for knowledge capture, lifecycle management, and governance. - Mentor & Guide: Provide strategic oversight and professional guidance to the Training & Knowledge Management Specialist. - Measure & Optimize: Define and report on sophisticated metrics to continually measure program effectiveness. - Drive Collaboration: Proactively manage relationships with internal stakeholders. Benefits - Annual base salary range: $204,000 — $281,000 USD. - Equity (where applicable), bonus, and benefits. - Health, dental, and vision insurance. - 401(k) and flexible spending account. - Paid leave, including PTO and parental leave.

Role Description The Services Architect is a technical authority on both cloud and on-premises based IT systems and is responsible for ensuring the successful design and implementation of Okta’s industry leading cloud identity platform for our customers. You will focus on Okta’s Workforce Identity Cloud offering targeted at customer identity use cases. You will develop relationships with customers to help them achieve their business goals while promoting creative solutions. You will establish yourself as a trusted partner with your customers with a focus on their success. You will translate business needs and insights into an actionable strategy and assist customers in driving their initiatives to results and high business value. This is a key member of the Professional Services (PS) team, working as part of a PS Delivery Team on each customer implementation. Job Duties and Responsibilities - Review and lead the gathering of business, functional and technical requirements for establishing an Identity platform powered by Okta for our customers. - Work with customers to document the common technical and functional requirements for specific solutions. - Support creation of project plans to develop and implement the proposed solution. - Participate as a member of the professional services delivery team to translate requirements to designs and to provide technical leadership and oversight. - Assist in periodic customer health-checks and project reviews. Qualifications - 8+ years of overall IT / software development experience, solution design and technical architecture experience. - 3+ years of consulting experience. - 3+ years driving application architecture design. - 3+ years of experience with (IAM) architectures. - 3+ years of experience with implementing cloud computing solutions such as AWS, Google Apps, Salesforce etc. - Experience with customer identity use cases for B2C and B2B: user registration, multifactor authentication, SSO, delegated administration, social identities. - Demonstrated ability to work and interact with CxOs and high-level customer executives. - Experience in leading discovery workshop to derive customer requirements, specifications, business processes. - Experience in developing functional specifications and system design specifications for customer engagements. - Strong knowledge of Security Architecture, Design and Operations, LDAP, Active Directory, SAML, SSO, RBAC, OAuth, OIDC, web protocols XML, SOAP, JSON, REST. - Proficiency in one or more of Java, .Net, JavaScript, Angular, React. - Familiarity with IAM solution providers is strongly desired. - Experience integrating with a multitude of On-Prem and SaaS based products. - Exhibits confidence and a deep understanding of emerging industry practices when solving business problems. - Identifies critical issues with ease. - Effectively communicates technical information to non-technical audiences. - Manages customer expectations effectively. - Application Architecture Background. - Architected distributed systems. - Application Design experience. - Software Development. - Consultative to lead a customer and drive business questions. - Clear and Dynamic Communication. - Ability to travel up to 50%. Highly Desirable Knowledge, Skills, and Abilities - Okta Expertise, Experience, Certifications. - Knowledge of software development security and cryptography. - Experience with API Gateways, CASB, Reverse Proxies (NGINX). - Knowledge of cloud/virtualization technologies, such as VMware vSphere, EC2, Xen, KVM, OpenStack. - Proficiency with various open-source software and development tools. - Proficiency in one or more of .Net, Ruby, Java, Python or Perl. - Proficiency in git and Subversion. Education and Certification - A Bachelor’s degree (or equivalent) in Computer Science, Information Technology or related discipline required. - Okta Certified Technical Architect or a combination of Okta Certified Consultant and Okta Certified Developer will be a plus. - TOGAF and/or CISSP certification is a plus. Benefits - Health, dental and vision insurance. - 401(k). - Flexible spending account. - Paid leave (including PTO and parental leave). Compensation The OTE range for this position for candidates located in the San Francisco Bay area is between $224,000 — $308,000 USD. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington is between $200,000 — $275,000 USD.

• Responsible for acquisition due diligence and integration related to government and commercial payers for all lines of business • Responsible for the pursuit of business growth related to payer contracting delivering substantial and profitable growth for the company, including opportunistically working with the field sales teams to support current and expansion markets • Acts as payer liaison focused on addressing Home Infusion Therapy (HIT) and PBM payer needs with appropriate resources and prioritization of value-added services and products • Oversees HIT managed care sales process, including negotiating terms with payers. Negotiations include discussion on payment rate and structure, and all aspects of contract language • Provides insight and knowledge in order to facilitate net revenue budgeting, long term planning, and the strategic planning for the organization • Participates in events that are important to the business, including trade shows and educational events to promote services, visibility and relevance with targeted payers • Manages highly complex market dynamics, including HIT and PBM payer issues, state and government regulations, payment issues, etc. • Consistently executes on business priorities and aligns team to the organizational goals • Manages payer contracting oversight responsibilities for any contracting cycle (new and amended), and credentialing

• Supervises and mentors the Payer Collections Management team • Conducts regular performance evaluations, provides constructive feedback, and implements development plans to enhance team skills and productivity • Coordinates and leads team meetings to ensure alignment with company goals and objectives • Develops and implements training programs to keep the team updated on the latest industry standards and regulatory changes • Drives a continuous improvement mindset, leveraging process/technology to drive efficiency across the Payer Collections function • Manages the process of collections and assists with receiving, batching, posting, balancing, and archiving payments and adjustments to accounts receivable • Reviews and approves adjustments within eligible range of $250.00 and under • Identifies inefficient processes and makes recommendations to automate or eliminate • Addresses and resolves any issues related to claims denials, underpayments, or patient disputes.

Role Description As a Senior Site Reliability Engineer you will champion all things pertaining to reliability at Okta for Auth0. Working closely with the Product Engineers, Quality Engineers, Platform Engineers and Architecture teams, your primary focus will be on ensuring production systems remain operational at all times, while continually setting and achieving long-term performance, reliability and scalability goals in a platform with an exponential growth plan for the coming years. - Play a key role as we evolve our system architecture to meet the demands of enormous growth. - Support hundreds of millions of users who rely on us to provide uninterrupted access to business-critical enterprise and consumer applications. Qualifications - Exceptional communication skills, including technical writing in the English language. - Systematic problem-solving approach, coupled with a strong sense of ownership and drive. - Understanding of microservices, cloud infrastructure (AWS, Azure), databases (SQL, No-SQL, Key/Value), containers (docker, kubernetes), web technologies (web sockets, http) and networking (SSL, routing, VPN). - Live and breathe SLIs, SLOs, error budgets and SLAs. - Strong belief in automating everything and reducing toil for yourself and teammates. - Loves to work as a team, but is able to work effectively in a remote environment where tasks may be self-driven. - Knowledge of Datadog or other observability platform is desired. - The role expects the member to handle 24*7 oncall (on a rotational basis) independently. Requirements - 3+ years as a Site Reliability Engineer or in a Cloud Operations/DevOps role. - 2+ years using golang, shell scripting and terraform. - 2+ years as software developer in a SaaS environment. - 3+ years in a production environment supporting large-scale, mission-critical applications. Benefits - Supporting Your Well-Being. - Driving Social Impact. - Developing Talent and Fostering Connection + Community. - Immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.