MaintainX

Role Description We're currently looking for an experienced Expansion Account Executive, Mid-Market to join our dynamic sales team. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts. This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management. The ideal Expansion Account Executive, Mid-Market will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is laser-focused on the client. - Ownership: You will own a “book of business” from post-sale handoff through renewal and expansion. You would use your B2B sales or account management experience to effectively engage and build relationships with mid-market customers. - Expansion: You will leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships. - Prospecting: You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations. - Presentation: You will conduct quarterly business reviews to assess client satisfaction, identify areas for improvement, and present product demonstrations that showcase our offerings in a compelling and tailored manner. - Organization: You will need to manage multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It’s imperative that you stay organized and nothing falls through the cracks. - Systems: You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others. - Forecast: You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy. - Document: Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress. - Startup Mentality: You will embrace the entrepreneurial, grind-it-out mentality of building something new. Qualifications - A minimum of 4 years of sales experience, with a significant portion in account management or a similar role within the mid-market segment. - Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment. - Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders. - Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders. - Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews. - Adaptability and comfort in a fast-paced, rapidly changing sales environment. - Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management. - Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams. - A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values. - An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries. - Bachelor's degree or higher, ideally in a relevant field. Requirements - Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc. - Experience with startups and entrepreneurial organizations. - Experience working in CMMS or facility operations software. - Documented success in working in a remote setting. Benefits - Competitive salary and meaningful equity opportunities. - Healthcare, dental, and vision coverage. - 401(k) / RRSP enrolment program. - Take what you need PTO. Company Description Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Role Description We’re looking for a Senior Product Designer who combines exceptional craft with deep product thinking to help shape the next generation of MaintainX’s AI-first product experience. You'll lead design across the full product lifecycle, from discovery and research through prototyping and polished UI, for both web and mobile. In this role, you’ll collaborate closely with Product Managers, Engineers, and other designers to deliver features that make complex systems simple and intuitive for frontline users. Kindly note: we’re looking for a candidate based in Argentina and can work in EST hours. What You'll Do - Own end-to-end design for complex product surfaces across web and mobile, from problem framing through high-fidelity delivery. - Design AI-powered experiences for frontline users like maintenance technicians and facility managers, making workflows simpler and smarter without adding complexity. - Think in systems: spot patterns, build for reuse, and contribute to our design system with a focus on consistency, scalability, and high craft. - Present design work with clear rationale, integrate feedback from stakeholders, and champion high quality and accessibility across the product lifecycle. - Use AI tools in your own design process to accelerate your work and push the quality ceiling of your output. Qualifications - 6+ years of product design experience in B2B SaaS or enterprise platforms. You've designed for complexity, not just simplicity. - Exceptional visual and interaction design skills with a sharp eye for typography, spacing, color, layout, and motion with strong design system and handoff practices. - Experience designing for AI and data-rich experiences. - You're a systems thinker who naturally spots patterns, builds for reuse, and considers how design decisions scale across a product. - Excellent communication and storytelling skills to articulate design intent, navigate ambiguous product spaces, and influence cross-functional peers. Benefits - Competitive salary and meaningful equity opportunities. - Take what you need PTO. - A Work Culture where you’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. - We believe in meritocracy, where ideas and effort are publicly celebrated. Company Description Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Role Description Our AI Platform is the catalog of Agents, Skills, and Tools that every product engineer at MaintainX assembles to ship AI-powered features. CoPilot, Root Cause Analysis, the Parts Agent, and the Scheduling Agent all run on it. As Principal Engineer, you will own the technical vision for the AI platform and scale it to match our ambition. This is a senior individual contributor role reporting to VP of Engineering. You will lead through architecture, high-leverage technical decisions and products that produce long-term company outcomes. You will set direction across multiple divisions, align executives on platform strategy, and hold leaders accountable for engineering-wide adoption. What you will own: - Define the Agent / Skill / Tool architecture. - Evolve the platform so agents can reason, plan, and collaborate, skills are discoverable and reused across workflows, and tools expose structured, permission-aware access to operational data. Design for progressive autonomy as trust, reliability, and governance mature. - Scale the context graph. - Architect the retrieval and knowledge systems that turn 14,000+ digitized equipment manuals, 370,000+ procedures created yearly, and 27M+ annual work orders into customer-specific intelligence with cross-asset reasoning. - Build the developer experience. - Own agent orchestration, an MCP tool registry, reproducible dev environments, and the observability layer that makes agents trustworthy at scale. Engineers should define agent behavior through schemas and prompts while the platform handles routing, validation, evaluation, and observability. - Build the evaluation and feedback loop. - Design offline and online evaluation systems so every user interaction (accept, refine, override) improves agent performance. - Drive cross-division alignment. - Partner with product engineering teams across Plant Setup, Maintenance Planning, Maintenance Execution, Reliability Engineering, Parts & Purchasing, and Reporting. Represent MaintainX engineering internally and externally. Qualifications - 10+ years of software engineering experience, with significant depth in backend systems, distributed architecture, or platform/infrastructure engineering. - 3+ years building ML or LLM-powered systems in production, with real operating experience around evaluation, latency, cost, and reliability. - A track record of company-wide technical leadership at the Principal level. - Internal platform experience where your customers are other engineers. - Strong Python backend expertise, with experience designing APIs, services, and data pipelines. - The ability to write a clear design document, facilitate a technical decision across teams, and represent engineering externally with credibility. Requirements - Production agentic systems: multi-agent orchestration, tool use, skill registries. - MCP, LangGraph, LlamaIndex, plus evaluation and observability platforms like Langfuse, LangSmith, or Braintrust. - RAG pipelines, vector databases, embedding strategies, and knowledge graphs at scale. - B2B SaaS, industrial software, IoT/OT, or other domains where AI must operate with high reliability and domain-specific context. Benefits - Competitive base, equity, and variable comp aligned to role and location. - Equity in a high-growth, post-Series D company. - Day-1 health, dental, and vision coverage. - Unlimited PTO, which we actually take. - Flexible token limits. - Work from our San Francisco, Toronto, or Montreal hubs, or remote across the United States and Canada. Company Description MaintainX is the world's leading mobile-first work execution platform for industrial and frontline teams. We help over 13,000 customers, including Duracell, Shell, Marriott, McDonald's, Volvo, DHL, and AB InBev, reduce unplanned downtime and run more efficient operations. In July 2025 we closed a $150M Series D led by Bessemer Venture Partners, bringing total funding to $254M at a $2.5B valuation. We were named to the 2025 Forbes Cloud 100, Forbes America's Best Startup Employers 2025, and ranked #1 in EAM and CMMS on G2's Summer 2025 report. The market is at a turning point. Manufacturing will need to fill 3.8 million vacant jobs through 2033. Technicians spend roughly 60% of their time on paperwork and research instead of actual wrench work. Most manufacturers expect to adopt AI-driven maintenance at scale by 2027. Our AI Platform is how we make that transition real for the frontline.

Role Description We're currently seeking an Expansion Account Executive to join our dynamic sales team. As an Expansion AE - Emerging you'll play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the Emerging segment (300 employees or less). Your expertise in managing a large volume of high velocity deals will be instrumental in expanding client accounts. This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management. The ideal Emerging Expansion AE/Account Manager won’t be afraid to pick up the phone and engage with several hundred accounts on a quarterly basis. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thrives under pressure, is highly organized, and is laser-focused on the client. - Ownership: You will own a “book of business” from post-sale handoff onwards. You would use your sales experience to effectively engage and build relationships with a large segment of our emerging customers. Know your clients like family and take care of them as such. - Expansion: Happy clients tend to expand. You will leverage your experience in navigating high volumes of deals to identify and capitalize on expansion opportunities within existing accounts, ensuring client satisfaction and long-term business partnerships. - Prospecting: You will take a proactive approach in identifying customer needs and providing innovative solutions, going above and beyond to deliver exceptional service and exceed customer expectations. - Presentation: Articulate key metrics and data to demonstrate the value and impact of our solutions, effectively conveying the return on investment for our clients. - Organization: You will manage a book of business and need to execute multiple tasks simultaneously such as client requests, demos, proposals, follow-ups, etc. It’s imperative that you stay organized and nothing falls through the cracks. - Systems: We’re a tech company, so we provide you with great technology to do your job. You will become a master of using systems like Salesforce, Outreach, ZoomInfo, and others. - Forecast: You will accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities with +/- 15% accuracy. - Document: Exhibit meticulous attention to detail and organizational skills, ensuring accurate and timely documentation of customer interactions, deals, and progress. - Startup Mentality: You will embrace the entrepreneurial, grind-it-out mentality of building something new. Qualifications - A minimum of 2 years of experience in a quota-carrying SaaS sales closing role (New Business AE or Expansion AE/AM). - Demonstrated success managing a large volume of prospects while driving product adoption. - Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights to both internal and external stakeholders. - Proven ability to conduct engaging product demonstrations. - Adaptability and comfort in a fast-paced, rapidly changing sales environment. - Exceptional organizational skills and attention to detail, ensuring accuracy in all documentation and deal management. - Excellent interpersonal skills, with the ability to build and maintain strong relationships with clients and internal teams. - A positive, passionate, and creative mindset, combined with high-character qualities that align with our company values. - An open and hungry mind, always willing to improve through coaching and learn about our customers’ industries. - Bachelor's degree or higher, ideally in a relevant field. Requirements - Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc. - Experience with startups and entrepreneurial organizations. - Experience working in CMMS or facility operations software. - Documented success in working in a remote setting. Benefits - Competitive salary and meaningful equity opportunities. - Healthcare, dental, and vision coverage. - 401(k) / RRSP enrollment program. - Take what you need PTO. - A Work Culture where you’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. - We believe in meritocracy, where ideas and effort are publicly celebrated.

Role Description Nous sommes actuellement à la recherche d'un/e gestionnaire de comptes basé au Canada ou aux États-Unis, avec nos principaux centres à Montréal et à Raleigh, NC. Ce rôle est unique et différent de presque tout ce qui est actuellement disponible sur le marché, car vous aurez la pleine propriété et la responsabilité d'un marché défini chez MaintainX. Bien que vous disposiez de nombreuses ressources pour assurer votre succès, vous serez entièrement impliqué dans le cycle complet : de la prospection à la signature, en passant par la découverte et la démonstration. Le rôle du marché intermédiaire couvre les entreprises de 150 à 5 000 employés, il est donc essentiel que vous soyez en mesure de gérer des cycles d'affaires plus longs et complexes tout en concluant des affaires plus transactionnelles au fur et à mesure qu'elles se présentent. Il s'agit d'un poste qui fait la différence, qui a du sens et qui comporte de grandes responsabilités. Nous attendons du candidat qu'il sorte des sentiers battus, qu'il s'épanouisse sous la pression et qu'il se concentre sur la réalisation des objectifs chaque mois. - Propriété: Vous serez responsable d'un "portefeuille d'affaires" depuis le transfert après la vente jusqu'au renouvellement et à l'expansion. - Expansion: Vous tirerez parti de votre expérience dans la négociation de contrats plus importants pour identifier et exploiter les possibilités d'expansion au sein des comptes existants. - Prospection: Vous adopterez une approche proactive pour identifier les besoins des clients et fournir des solutions innovantes. - Présentation: Vous effectuerez des revues trimestrielles pour évaluer la satisfaction des clients et présenter des démonstrations de produits. - Organisation: Vous devrez gérer simultanément plusieurs tâches telles que les demandes des clients, les démonstrations, les propositions, les suivis, etc. - Systèmes: Vous deviendrez un maître de l'utilisation de systèmes tels que Salesforce, Outreach, ZoomInfo et autres. - Prévisions: Vous gérerez avec précision votre pipeline de ventes et prévoirez les opportunités d'expansion mensuelles et trimestrielles. - Documentation: Vous ferez preuve d'une attention méticuleuse aux détails et d'un grand sens de l'organisation. - Mentalité de start-up: Vous adopterez la mentalité d'entrepreneur et de travailleur acharné qui consiste à construire quelque chose de nouveau. Qualifications - Un minimum de 4 ans d'expérience dans la vente, dont une partie significative dans la gestion des comptes ou un rôle similaire dans le segment du marché intermédiaire. - Vous avez démontré votre capacité à développer des comptes clients et à favoriser la croissance du chiffre d'affaires dans un environnement de vente B2B. - Solides compétences en matière d'analyse et de présentation. - Capacité avérée de mener des démonstrations de produits attrayantes. - Capacité d'adaptation et aisance dans un environnement commercial en évolution rapide. - Des compétences organisationnelles exceptionnelles et le souci du détail. - Excellentes compétences interpersonnelles. - Un état d'esprit positif, passionné et créatif. - Un esprit ouvert et avide, toujours prêt à s'améliorer par le biais du coaching. - Vous êtes titulaire d'une licence ou d'un diplôme supérieur, idéalement dans un domaine pertinent. Requirements - Expérience avec les technologies de vente modernes : Salesforce, Salesloft, DiscoverOrg, etc. - Expérience avec des startups et des organisations entrepreneuriales. - Expérience de travail avec un logiciel de GMAO ou d'exploitation d'installations. - Réussite avérée dans le travail à distance. Benefits - Un salaire compétitif et des opportunités d'équité significatives. - Couverture des soins de santé, des soins dentaires et de la vue. - Programme d'inscription 401(k) / RRSP. - Prenez les congés dont vous avez besoin. - Une culture du travail où vous travaillerez aux côtés de personnes du monde entier qui reflètent les valeurs de MaintainX : Intelligents, Humbles, Optimistes. - Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés.

Role Description We're currently looking for an experienced Expansion Account Executive, Mid-Market to join our dynamic sales team. You would play a crucial role in driving sales growth by effectively engaging and managing relationships with customers in the mid-market segment. You will bring your expertise in navigating larger deals and have a proven track record of success in expanding client accounts. This is a key role within the organization, as MaintainX has seen (and will continue to see) triple-digit, year-over-year growth; thus, creating a need for world-class client care and management. The ideal Expansion Account Executive, Mid-Market will be fanatical about customer success and growth. This is an exciting opportunity for someone wishing to be a part of both client retention and expansion. This is a difference-making, meaningful, high-responsibility role, and we expect the right candidate to be someone who thinks outside the box, thrives under pressure, and is laser-focused on the client. - Ownership: You will own a “book of business” from post-sale handoff through renewal and expansion. - Expansion: Leverage your experience in navigating larger deals to identify and capitalize on expansion opportunities within existing accounts. - Prospecting: Take a proactive approach in identifying customer needs and providing innovative solutions. - Presentation: Conduct quarterly business reviews to assess client satisfaction and present product demonstrations. - Organization: Manage multiple tasks simultaneously such as client requests, demos, proposals, and follow-ups. - Systems: Become a master of using systems like Salesforce, Outreach, ZoomInfo, and others. - Forecast: Accurately manage your sales pipeline and forecast monthly and quarterly expansion opportunities. - Document: Exhibit meticulous attention to detail and organizational skills in documenting customer interactions. - Startup Mentality: Embrace the entrepreneurial, grind-it-out mentality of building something new. Qualifications - A minimum of 4 years of sales experience, with a significant portion in account management or a similar role within the mid-market segment. - Demonstrated success in expanding client accounts and driving revenue growth in a B2B sales environment. - Proficiency in navigating larger deals, understanding complex sales cycles, and managing multiple stakeholders. - Strong analytical and presentation skills, with the ability to effectively communicate data-driven insights. - Proven ability to conduct engaging product demonstrations and lead impactful quarterly business reviews. - Adaptability and comfort in a fast-paced, rapidly changing sales environment. - Exceptional organizational skills and attention to detail. - Excellent interpersonal skills, with the ability to build and maintain strong relationships. - A positive, passionate, and creative mindset, combined with high-character qualities. - An open and hungry mind, always willing to improve through coaching. - Bachelor's degree or higher, ideally in a relevant field. Requirements - Bonus if you have experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc. - Experience with startups and entrepreneurial organizations. - Experience working in CMMS or facility operations software. - Documented success in working in a remote setting. Benefits - Competitive salary and meaningful equity opportunities. - Healthcare, dental, and vision coverage. - 401(k) / RRSP enrolment program. - Take what you need PTO. - A Work Culture where you’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist. - We believe in meritocracy, where ideas and effort are publicly celebrated.

• Own end-to-end execution of company-critical programs that span Core product, AI/ML, Platform, Infrastructure, and Enterprise teams. • Lead design and delivery of highly complex initiatives in ambiguous or new technology areas; make tradeoffs across scope, quality, timing, and architectural debt. • Establish OKRs, KPIs, and the operating rhythm (planning, reviews, retros, exec updates) that keep a fully distributed engineering org aligned and shipping. • Surface cross-team risks early, provide escalation management, and steer teams away from prior failure patterns. • Create scalable mechanisms and methodologies that hold up as the engineering org grows. • Author strategy narratives, program plans, and exec memos; present to leaders two and three levels above with the clarity expected at the principal level.

Role Description L'ingénieur(e) commercial fournira des démonstrations de haute qualité du produit aux clients potentiels en travaillant avec le personnel de vente et les clients pour comprendre l'activité et les flux de travail du client. Il sera également responsable de la maintenance du contenu utilisé par le personnel de vente et les clients. L'ingénieur(e) commercial encadrera le personnel de vente sur la connaissance du produit et sera la ressource de référence pour toutes les demandes techniques au cours de la phase d'avant-vente. Il travaillera également avec le personnel de vente pour recueillir les remarques des clients. Ce que vous ferez: - Fournir les outils et les processus nécessaires pour accélérer les transactions, exécuter les contrats et améliorer l'efficacité de l'équipe de vente. - Se connecter avec une variété de clients pour aider à stimuler les ventes dans tous les secteurs verticaux, y compris la fabrication, la gestion des installations, le secteur public, et d'autres entreprises de maintenance et d'exploitation. - Travailler en équipe avec les ventes pour présenter MaintainX aux clients potentiels, en utilisant des exemples appropriés à leur entreprise et en communiquant leurs besoins. - Importer les données réelles des clients dans les comptes d'essai afin que le client puisse interagir avec ses propres actifs et s'engager avec la plateforme de la manière la plus convaincante. - Être l'expert en produits qui peut répondre avec précision aux questions techniques sur les produits posées par l'ensemble des équipes de vente. - Rester informé des mises à jour du produit (3x/semaine en moyenne) et intégrer les dernières fonctionnalités dans les démonstrations, si nécessaire. - Construire une relation de confiance avec les parties prenantes du client sur la base d'une expertise produit et fonctionnelle. - Apprendre à anticiper les besoins des clients. Utiliser vos compétences intuitives en matière de conseil et de vente pour identifier les problèmes des clients et présenter les ventes possibles avec MaintainX. - Collaborer avec un architecte commercial pour développer des intégrations spécifiques au client, entre MaintainX et des logiciels tiers, si nécessaire. - En tant que membre d'une équipe de vente interdépartementale, travailler avec le marketing, la gestion des produits, l'ingénierie, l'implémentation et le support client pour trouver des solutions pour les clients potentiels. - Développer et lancer de nouveaux outils et supports de vente. Maintenir à jour les outils de vente et les documents existants. - Encadrer le personnel de vente en renforçant la connaissance des produits et les messages/positionnements de nos responsables marketing produits, au cours des collaborations. - Recueillir des informations sur le marketing et les produits dans le cadre des interactions quotidiennes avec les clients et les transmettre à l'équipe de marketing produit. Qualifications - 3 ans ou plus d'expérience dans un domaine similaire, tel que la vente, la mise en œuvre, l'élaboration de solutions ou l'ingénierie. - Une expérience préalable dans le domaine du conseil et de la vente ainsi que des compétences analytiques en matière de résolution de problèmes sont un atout. - Excellente capacité de communication orale et écrite. - Compétences interpersonnelles et sens de l'écoute. - Souci du détail et sens de l'organisation. - Capacité à résoudre efficacement les problèmes. - Capacité à adapter le style de communication en fonction de la personnalité des clients et des objectifs des parties prenantes. - Capacité à présenter de manière efficace et à attirer l'attention en tenant compte des différents points de vue des parties prenantes. - Traits de personnalité : empathique, positif, passionné, créatif, intelligent, très intègre, mentalité de startup. - Diplôme de premier cycle ou plus. Requirements - Expérience avec les technologies de vente modernes : Salesforce, Salesloft, DiscoverOrg, etc. - Expérience avec des startups et des organisations entrepreneuriales. - Expérience de travail avec des logiciels d'ERP, de CMMS ou d'exploitation d'installations. - Expérience de travail dans une usine de fabrication. - Capacité à travailler à distance. Benefits - Un salaire compétitif et des opportunités d'équité significatives. - Couverture des soins de santé, des soins dentaires et de la vue. - Programme d'inscription 401(k) / RRSP. - Prenez les congés dont vous avez besoin. - Une culture du travail où vous travaillerez aux côtés de personnes du monde entier qui reflètent les valeurs de MaintainX : Intelligents, Humbles, Optimistes. - Nous croyons en la méritocratie, où les idées et les efforts sont publiquement célébrés. Company Description Notre mission est d’offrir une plateforme unique aux équipes de maintenance, de réparation et d’exploitation afin de maintenir le monde physique en fonctionnement. Nous croyons que le plus grand atout d’une organisation, ce sont les personnes qui en font partie. C’est pourquoi nous avons conçu une solution intuitive, axée sur le mobile, pour favoriser la productivité et la collaboration entre les équipes et les différents sites. MaintainX s'engage à créer un environnement diversifié. Tous les candidats qualifiés seront pris en considération pour un emploi sans considération de race, de couleur, de religion, de sexe, d'identité ou d'expression de genre, d'orientation sexuelle, d'origine nationale, de génétique, d'invalidité, d'âge ou de statut d'ancien combattant.

Role Description The Senior Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback. - Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy. - Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses. - Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs. - Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way. - Be the go-to product expert who can accurately respond to technical product questions from across the sales teams. - Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed. - Build trust with customer stakeholders based on product and functional expertise. - Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX. - Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed. - As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers. - Develop and launch new sales assets and collateral. - Keep existing sales assets and collateral up-to-date. - Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations. - Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team. Qualifications - 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering. - Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows. - Comfortable multi-tasking and keeping the energy high. - Outstanding verbal and written communication ability. - Interpersonal and listening skills. - Insanely detail-oriented and organized. - Effective problem-solving capabilities. - Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives. - Ability to present effectively and command attention with a variety of stakeholder perspectives. - Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality. - BA degree or higher. Requirements - Prior consulting and/or sales experience. - Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc. - Experience with startups and entrepreneurial organizations. - Experience working with CMMS/EAM, ERP or facility operations software. - Experience working in a manufacturing facility. - Ability to perform in a remote work setting. Benefits - Competitive salary and meaningful equity opportunities. - Healthcare, dental, and vision coverage. - 401(k) / RRSP enrollment program. - Take what you need PTO. Company Description Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

• Own and evolve the Python optimization service that powers the Scheduling Agent, modeling, solving, and iterating on the constraint formulation as new use cases emerge. • Design and implement increasingly sophisticated scheduling capabilities: trade and crew constraints, irregular capacity patterns, production downtime windows, multi-site considerations, and reactive re-scheduling. • Build and maintain API routes and tools that expose the solver to GenAI agent workflows (tool calling, structured input/output). • Partner with PM and design to translate messy real-world scheduling problems into solver constraints, and push back when "optimal" isn't what users actually want. • Iterate the solver with real users via design partnerships and pilot deployments. Take feedback from human schedulers seriously and reflect it back into the model. • Contribute to the surrounding Python service: performance, observability, testing, and reliability of the optimization runtime. • Help shape how scheduling intelligence integrates with the broader MaintainX product over time, including learning from execution data to improve solver inputs.