We help brands find the right content, context and audience on YouTube at the right price.
Social Solutions Manager
Location
United States
Posted
28 days ago
Salary
0
Seniority
Lead
Job Description
Social Solutions Manager
Channel Factory
Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube, and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. Channel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States. Remote work status is subject to change at any time. We are seeking an experienced Social Solutions Manager to join our growing team and drive the development of a groundbreaking social media offering in the North America market. The ideal candidate will be a strategic thinker with a passion for social media and a proven track record of launching and managing paid campaigns across platforms like Meta, TikTok, LinkedIn, and more. You will be responsible for onboarding new clients, managing campaigns, optimizing performance, and driving client growth and retention. This role is ideal for someone eager to shape the future of social media marketing and thrive in a fast-paced, results-oriented environment. Key ResponsibilitiesClient Onboarding and Development - Lead the onboarding process for new social media clients, educating them on our processes and strategies. - Develop tailored campaigns that set the foundation for long-term success, ensuring a seamless handoff to the Client Solutions Manager once campaigns are stabilized. - Collaborate with platform representatives (e.g., Meta, TikTok, LinkedIn) to secure resources and expertise for client campaigns. Campaign Management and Reporting - Launch, maintain, and optimize paid social campaigns to achieve client goals and key performance indicators (KPIs). - Monitor campaign pacing and performance metrics, proactively addressing any issues. - Prepare and deliver detailed campaign reports with insights, wins, and areas for improvement. Client Growth and Retention - Manage a portfolio of clients, focusing on retention, satisfaction, and upsell opportunities. - Build strong client relationships and proactively address their evolving needs. - Collaborate with the Client Solutions Management team to ensure alignment and growth. Team Support and Process Improvement - Support the Senior Client Solutions Managers with daily tasks and initiatives. - Lead internal training sessions on social media platforms, workflows, and best practices. - Identify and implement improvements in social media workflows to drive efficiency. Industry Expertise and Knowledge Sharing - Stay updated on the latest trends, ad formats, and advancements in social media platforms. - Share updates and best practices with internal teams to enhance knowledge and expertise. - Maintain a strong understanding of third-party tools and their integration with social media campaigns. Additional Support - All other duties as assigned.
Job Requirements
- Experience
- 8+ years of experience in paid social media management, with a strong focus on campaign strategy and optimization.
- Experience in digital media agencies or tech publishers is a plus.
- Technical Skills
- Advanced knowledge of social media platforms like Meta, TikTok, and LinkedIn, including media buying, bidding models, and optimization strategies.
- Proficiency in data analysis tools, including Excel, with a strong ability to interpret metrics and translate them into actionable strategies.
- Client-Focused Skills
- Strong relationship-building abilities with a focus on understanding client needs and crafting tailored solutions.
- Excellent communication skills, both verbal and written, with experience presenting strategies and reports to clients.
- Organizational Excellence
- Highly organized and detail-oriented, capable of managing multiple projects simultaneously.
- Certifications
- Social media certifications are a plus.
- Ability to Travel **
- This role may involve occasional travel for in-person collaboration, meetings, trainings, etc.
Benefits
- Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations
- Competitive salary
- Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance)
- Cell phone and Wi-Fi reimbursement
- Bill Spend Stipend
- Work-life flexibility – we value your contributions above all
Related Guides
Related Categories
Related Job Pages
More Solutions Engineer Jobs
Role Description The Solution Architect is a technical and consultative leader who bridges the gap between client needs and the delivery of impactful solutions. As subject matter experts, they design scalable, maintainable, and reusable architectures that solve business challenges and support long-term goals. - Engaged from the sales cycle through project completion. - Collaborate with clients and internal teams to translate requirements into high-level solution designs. - Identify gaps in out-of-the-box offerings and define actionable backlogs for engineering teams. - Oversee multiple projects in parallel, ensuring solutions are globally applicable, performance-optimized, and built on reusable components. - Review and guide technical deliverables to align with the architectural vision. - Troubleshoot issues and implement performance optimizations. - Develop tools, modules, and utilities to improve delivery efficiency. - Foster innovation, champion best practices, and maintain a client-first approach. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related field. - At least 5 years of Java development experience. - 2+ years in systems/solution design. - Strong proficiency in Java and frameworks (Spring and Hibernate). - Expertise in concurrent and distributed environments. - Advanced skills in Java application performance tuning, including JVM optimization, memory management, and garbage collection. - Proven experience designing scalable, high-performance enterprise systems. - Hands-on experience with cloud platforms (AWS, Azure, or Google Cloud) and containerization technologies (Docker, Kubernetes). - In-depth knowledge of messaging systems (RabbitMQ, Kafka) and data processing frameworks (Spark, ELK). - Deep understanding of relational databases (e.g., PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra), including performance tuning. - Strong grasp of microservices architecture, RESTful APIs, and enterprise integration patterns. - Knowledge of security best practices in system design, including data encryption, authentication, authorization, and secure communication. - Proficiency in Agile methodologies, CI/CD practices, and DevOps tools (e.g., Jenkins, GitLab). - Strong problem-solving abilities, system optimization skills, and excellent communication for collaboration with clients and technical teams. Requirements - Design for performance, address issues promptly, and optimize cloud usage (AWS, Azure, GCP) for cost-effectiveness and scalability. - Create reusable components, tools, and utilities to improve efficiency across projects. - Identify and mitigate technical risks while maintaining timelines and business goals. - Partner with engineering, product, and client success teams to align technical solutions with company strategy. - Mentor team members and promote a culture of innovation. - Resolve Level 2 support issues to maintain client satisfaction. Benefits - Immersion in brand with training, connections, and one-on-one time with your manager. - Opportunity to shadow colleagues virtually or onsite. - Access to extensive information about Feedzai and the team. - Start working on projects and collaborating on ongoing work. Company Description Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. - Securing the transition to a cashless world while enabling digital trust in every transaction and payment type. - Trusted by the world’s largest banks, processors, and retailers to protect trillions of dollars. - Improving the customer experience for everyday users without compromising privacy. - A Series D company with $282M raised to date and a valuation of $2 billion. - Protects 1 billion consumers and 90 billion transactions each year.
Solutions Architect
NerdioEmpowering MSPs and IT professionals to deploy, manage, and optimize virtual desktops in Microsoft Azure
• Own Nerdio's internal R&D roadmap for AI, automation, and tooling — turning business problems across the company into working prototypes and, where appropriate, production-grade internal systems. • Continuously evaluate new AI models, frameworks, SDKs, and developer tools; decide what is worth adopting and what is not. • Run a tight prototype-to-production loop: ship fast, measure, iterate, and kill what does not work. • Design and build AI agents and agentic workflows — including multi-agent orchestration, tool/function calling, MCP integrations, and RAG pipelines. • Build AI-powered internal tools that augment specific workflows (engineering, sales, support, operations, compliance). • Define patterns, guardrails, and reference architectures for how AI is built and deployed inside Nerdio. • Build and maintain full-stack internal web applications end-to-end — typically TypeScript / Node.js on the backend, modern React or similar on the frontend, PostgreSQL or equivalent for data. • Deploy and operate applications on Microsoft Azure (App Service, Container Apps, Functions, ACR, Key Vault, Entra ID). • Own the CI/CD story: GitHub Actions pipelines, environment management, secret handling, and release hygiene for all internal apps. • Share ownership of Nerdio's internal data warehouse with the data engineers — including architectural direction, data quality, access patterns, and integration with downstream AI and reporting use cases. • Act as technical lead for the Corporate Development team: set technical direction, review key designs and pull requests, and make final calls on architectural trade-offs. • Coach team members and cross-functional colleagues on effective use of AI development tools — Claude Code, Cursor, Copilot, agentic frameworks — including prompting patterns, workflow design, and when not to use them. • Act as an internal salesperson for the Corporate Development team: actively promote the team's work across Nerdio so that other teams know what exists, adopt it, and request more.
Senior Enterprise Solution Engineer, North America
SimScaleSimScale makes high-fidelity engineering simulation truly accessible. From anywhere. At any scale. In the cloud.
• Build trusted relationships with prospective enterprise customers • Drive simulation and AI adoption across North America • Design solution architectures for enterprise deals • Write SOWs • Run technical discovery and own proof-of-value through to technical close • Collaborate across teams to develop webinars and workshops • Work closely with Product Management to align product development with customer opportunities • Ensure customer success while supporting long-term growth
• Partner with customers to understand business objectives and technical constraints, translating them into well-architected NewStore solutions • Lead technical discovery and solution design across NewStore, existing client systems, and third-party integrations with a focus on scalability, performance, and operational excellence • Serve as a subject matter expert and technical advisor, guiding customers and solution partners toward sound architectural decisions • Architect complex omnichannel solutions spanning ecommerce, OMS, POS/(m)POS, CRM, ERP, and fulfillment systems • Collaborate closely with NewStore Product Management and Engineering to align customer needs with platform capabilities and roadmap considerations • Influence and guide customer technical teams and delivery partners through clear recommendations, documentation, and hands-on leadership when required • Own the technical quality of implementations from kickoff through delivery, ensuring solutions meet agreed business objectives, timelines, and architectural standards • Anticipate and proactively address risks related to scalability, regionalization, performance, and long-term maintainability • Support successful customer outcomes by balancing near-term delivery needs with long-term platform sustainability




