• Own technical architecture across the services portfolio, from pre-contract scoping through delivery • Lead solution design for OpenFn-centered interoperability engagements: integration strategy, data flow architecture, API design patterns, system topology, and deployment approach • Consult directly with government and NGO technical counterparts on OpenFn solution design and associated enterprise architecture strategy • Evaluate proposed use cases to determine whether they are a strong fit for the OpenFn platform; advise on constraints and alternative designs • Set and uphold the technical quality bar across the services portfolio, from solution design through to delivery and deployment • Develop internal standards and guidelines for what good looks like on an OpenFn implementation, and build the review processes that help the whole team work to that standard • Mentor engineers and consultants, helping them develop both JavaScript competence and systems-level integration thinking • Become the organization's deepest practitioner of OpenFn as a solutions tool, understanding what the platform can and cannot do at scale and under real conditions • Build and own a solutions architecture library: a structured knowledge base cataloging how OpenFn maps to different integration patterns, with honest documentation of platform fit and known limits • Serve as the bridge between services and product: translate field learnings and performance constraints into structured product feedback, and bring roadmap awareness back into implementation planning and sales scoping • Define and oversee deployment strategies for government clients hosting OpenFn on local infrastructure, including containerized, cloud, and hybrid environments • Develop deployment standards and runbooks that implementation teams can apply consistently across diverse hosting configurations

• Act in a consultative role, to inspire, lead and collaboratively work with customers, colleagues and partners in configuring the Clinisys software package. • Provide technical assistance to the implementation of complex distributed environments with private, hybrid, and cloud platforms. • Be the key technical subject matter expert in the design and deployment of the Clinisys LIMS Solution into Healthcare organizations within the UK and Republic of Ireland. • Identify opportunities within customer solutions and internal delivery processes where AI technologies can add measurable value. • Collaborate with multiple internal and external stakeholders to encompass a unified and scalable solution. • Continual customer engagement to promote solution design, build and testing, and transition into service.

• Serve as a trusted advisor to our most strategic Prospects and Customers • Combine deep industry knowledge with technical expertise to design solutions • Lead discovery sessions with customer executives and stakeholders to understand business needs • Design and deliver presentations, demos, and solution concepts that align capabilities with Prospect outcomes • Clearly articulate differentiation and advantages, ensuring customer confidence • Lead pilots and Proof of Concepts (PoCs), providing technical guidance • Act as an industry thought leader, shaping solution narratives with deep insights • Represent Upland at events, webinars, and executive briefings • Support pipeline generation through workshops, proposals, and RFP responses • Collaborate with various teams to influence roadmap and deliver customer impact • Mentor junior SCs and contribute to a learning-first culture

Role Description We are hiring a Principal Solutions Architect to own solution quality and technical strategy across OpenFn's implementation portfolio, taking responsibility for technical decisions from pre-sales conversations with prospective customers to final project handover. This role sits at the intersection of enterprise architecture, integration design, and implementation leadership. You will: - Learn the OpenFn platform inside and out, its capabilities, its limits, and how to apply it well. - Guide implementation teams delivering workflow automation and interoperability solutions for government ministries, health systems, and large NGOs. - Be the first port of call for engineers and consultants when technical challenges arise in integration pipelines, local deployments, or solution design. - Bridge knowledge gaps, resolve problems, and mentor the team in their work. - Establish best practices in code quality, working methods, and engineering approach. - Help build institutional knowledge that makes the whole team stronger over time. Qualifications - 10-15+ years of experience in solution architecture, systems integration, or technical implementation leadership. - Demonstrated expertise with integration platforms, middleware, or workflow automation tools. - Strong JavaScript / Node.js proficiency and experience with backend development and API integration patterns. - Excellent written and verbal English communication skills. - Experience in a consulting or professional services context. - Ability to operate effectively in lean, distributed teams. - Familiarity with interoperability standards in global health or humanitarian systems. - Experience with DevOps practices in low-resource or sovereign-hosting contexts. - Background working with digital public goods, open source, or government digital transformation programs. - Working proficiency in French or Spanish is a bonus. Requirements - Own technical architecture across the services portfolio, from pre-contract scoping through delivery. - Lead solution design for OpenFn-centered interoperability engagements. - Consult directly with government and NGO technical counterparts on OpenFn solution design. - Set and uphold the technical quality bar across the services portfolio. - Develop internal standards and guidelines for OpenFn implementations. - Mentor engineers and consultants in JavaScript competence and systems-level integration thinking. - Define and oversee deployment strategies for government clients hosting OpenFn. Benefits - Financial compensation is commensurate with experience. - Flexible working schedule. - Fully remote work with team meetups across Europe and Africa. - Exposure to industry and technology trends in health and humanitarian interventions. - Opportunity for leadership and advancement. - Chance to shape strategy and impact millions of lives through open source software.