Role Description Are you an analytical thinker with a passion for supporting teams to reach their full potential? We’re looking for a Sales Operations Analyst to join our growing team and support the VP of Sales Operations and the Sales team with key administrative tasks, data analysis, and reporting. If you're detail-oriented with strong Excel skills, this could be the perfect opportunity for you! This position is remote (must be able to work eastern time zone business hours). Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Responsibilities - Provide general administrative support, such as scheduling meetings, tracking progress on action items, and performing ad hoc tasks as needed. - Prepare and distribute daily statistical reports to both leadership and the sales team, providing valuable insights to guide decision-making. - Help maintain the sales incentive compensation program, tracking performance metrics and ensuring accurate reporting. - Assist with the creation and distribution of internal communications related to sales performance and compensation. Qualifications - Bachelor’s degree in Business, Administration, or a related field (or equivalent coursework/experience). - 1-3 years of experience in an administrative, data analysis, or operations role, preferably in a sales or business support environment. - Advanced Microsoft Excel (pivot tables, VLOOKUP, basic formulas) experience, with strong analytical skills to dive deep into data. - Strong skill set in prioritizing, strategizing, meeting deadlines, and following up on assignments and roles and responsibilities with minimum supervision. Benefits - Comprehensive Health, Dental, & Vision Insurance - Company matching 401(k) to secure your future - A generous time-off package with 15 days of PTO & 10 Holidays to rest and recharge - Tuition Reimbursement & Certification Assistance to support your professional growth - Wellness & Discount Programs to help you lead a healthy and balanced life - Cell Phone, Mileage, & Gym Membership Reimbursement for your convenience Compensation $00,000 - $00,000 per year (Average Pay Range). The pay range listed represents a general guideline for the role and is not a guarantee of the final offer. Compensation will be determined based on the selected candidate’s relevant experience and the specific responsibilities of the position. Final compensation rate will be discussed and confirmed at the conclusion of the interview process.

• Lead the Sales Operations and Analytics function, including strategy, organizational design, prioritization, and operating rhythms for the team. • Own the sales operating backbone across planning, forecasting support, territory and account planning, pipeline visibility, reporting, and productivity measurement. • Build and evolve the authoritative sales data foundation, including standardized metric definitions, trusted reporting tables, governance, SLAs, and cross-functional alignment. • Partner across Sales, Finance, Strategy, Marketing, Product, Customer Success, and Engineering to design scalable processes, systems, dashboards, and insights that improve execution and decision-making. • Drive automation and workflow improvements across core seller motions including account planning, quoting and approvals, outbound routing, and related revenue workflows. • Establish a high-bar analytics practice that delivers actionable insights embedded in seller and leadership workflows. • Hire, coach, and develop senior operations and analytics leaders while building a culture of rigor, urgency, and business impact.

• Design and own a structured 30/60/90 onboarding program for new sales reps and account managers • Build clear milestones, certifications, and ramp tracking that give managers visibility into new hire progress • Establish a consistent framework for how RevTrak runs discovery, demos, and qualification across the team • Build playbooks for key selling scenarios: competitive objections, multi-stakeholder deals, and district finance buyer conversations • Partner with sales leadership to ensure methodology is coached and reinforced, not just documented • Build the scaffolding that makes managers better coaches — call scorecards, structured 1:1 frameworks, and call review cadences • Develop onboarding, expansion, and renewal playbooks for our five account managers • Ensure CS has the skills and materials to drive retention conversations and identify expansion opportunities early • Act as the traffic controller for existing sales and marketing content — ensuring reps can find and use what already exists, and partnering with Product Marketing to develop net-new materials where gaps exist • Build a reliable field feedback loop that surfaces what’s working and what’s breaking back to Product Marketing and product

Role Description As a Senior Manager, Sales Operations , you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems, and insights that empower our sales organization. You will report to our Director, Sales Operations and be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business. What you will do - Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment. - Evaluate our current structures and implement the changes necessary to create a unified, scalable tactical sales operations team. - Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team. - Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment. - Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures. - Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams. - Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership. - Help define the 'Lighthouse way' of working by integrating AI into your role. About our team You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running. Benefits - Flexible working environment: Work from home or at one of our global offices. - Flexible time off: Autonomy to manage your work-life balance. - Alan Healthy benefits: 160€/month for food or nursery. - Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. - Wellbeing support: Subsidized up to 80% ClassPass subscription. - Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents. - Collaborative team: High-bar, friendly, creative, and passionate colleagues. - Career development: Workshops, frameworks, tools, training, and processes to realize your full potential. - Impactful work: Shape products relied on by 85,000+ users worldwide. - Competitive compensation: Proactively maintained to value your work. - Referral bonuses: Earn rewards for bringing in new talent. Qualifications - Proven experience in a sales operations or revenue operations role. - Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs). - Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity. - Demonstrated team management experience, with a passion for leading and developing high-performing individuals. - Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation. - Strong analytical skills with the ability to translate data and analysis into actionable business insights. - Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment. - Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams. - Fluent in both written and spoken English. - You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. Who you are - Familiarity with Looker or other data visualization tools.