Lighthouse

• Consult with client/counsel to design, implement, and supervise execution of matter-specific review plans that meet Lighthouse standards and project requirements • Manage and drive successful outcome of document review projects, providing high-level project oversight and management of project manager, team lead, and review team work • Encourage adoption of beneficial AI/Analytics/linguistic offerings; design review workflows • Actively engage with sales and client success teams: assist with project budgets and ROI assessments • Provide daily status reports to case teams; compile end of project summary and insights report for sales, client success, and case teams • Advise on development of client enterprise-level review standards

• Lead high profile client engagements, applying deep subject matter expertise and critical analysis skills for a wide range of IG and eDiscovery engagements • Collaborate with and support other information governance associates or 3rd party contractors to execute project tasks • Provide support for pre-sales activities, including conducting client and prospect presentations, demonstrations, solution design, etc. • Lead work streams for engagement deliverables, such as policy updates and harmonization • Information Lifecycle Management (ILM) strategy development • IG and eDiscovery technology implementation

• Leads analysis and application of technology, GenAI-enabled workflows, and Lighthouse proprietary culling technologies to reduce data volume pre-review • Drives development of workflow and SOP strategy and documentation • Designs and executes non-standard/custom solutions and workflows, including appropriate use of GenAI-supported analysis and automation • Applies expertise in DART syntax and IQ ECA as Lighthouse’s proprietary culling technology to support ECA/data minimization strategies • Ability to successfully conduct complex/multi-part analysis • Leads expert client-facing Keyword Search Consultation (KWC) services with high accuracy and timelines • Demonstrated mastery of dtSearch syntax, DART syntax, IQ ECA and relevant review platform features/functionality • Independently develops solutions to complex client request, including custom or creative problem solving • Leads development of client-facing analyses, reports, and other deliverables • Identifies opportunities for innovation, including practical and responsible AI incorporation into Search Consulting workflows and deliverables • Leads service management activities aimed at increasing knowledge, efficiency, and effectiveness of the Search team, such as: Process and tool innovation, including GenAI-enabled tooling, DART syntax workflows, and IQ ECA best practices • Actively participates in other initiatives outside of billable work that map to company and Tech Enabled Review departmental objectives • Internal point of contact for project management teams • Ensures questions from project management teams or clients are addressed in timely manner • Manages collaboration with project management teams re: client communications/consultation/escalations • Proactively mentors less experienced team members • Performs other tasks as needed

Role Description You’ll be the pioneer of Lighthouse in the Philippines, and the face of Lighthouse for our most strategic prospects, owning complex, multi-stakeholder deal cycles from prospecting to close. This is a senior hunter role: you carry a significant quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results. What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals. Where you will have impact - Own your territory and your number. - Build and execute a strategic territory plan targeting high value and enterprise accounts. - Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. - Hunt and build a pipeline. - Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, your existing network, Lighthouse Connect events, and industry conferences. - Activate relationships from prior roles and industry tenure. - This is not an SDR-reliant role. - Run a disciplined sales process using MEDDPICC to qualify and advance opportunities. - Use the AI Pre-Sales Agent to identify gaps before every major call. - Navigate complex deal cycles with multiple stakeholders and longer timelines. - Advance deals through stage gates with evidence, not optimism. - Leverage AI to make your days easier and focus on more selling time. - Use AI as a force multiplier. - Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. - Use the Coaching Agent to surface patterns in your pipeline and win rate. - Push back on the tools when they’re wrong — help make the system smarter. - Become a hospitality expert. - Understand the commercial challenges hotels face across pricing, distribution, and business intelligence. - Position Lighthouse’s full platform as the integrated solution that replaces fragmented point tools. - Know the competitive landscape inside out and run value based ROI conversations confidently. - Drive results beyond net-new. - Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. - Partner with Product to share market feedback and influence the roadmap. - Represent Lighthouse at industry events to build the brand and your network. - Elevate the team around you. - Share deal strategies, competitive insights, and best practices with the broader AE team. - Informally mentor newer reps and contribute to playbooks and enablement content. - This isn’t a management role, but leadership is expected. Qualifications - 5+ years in a closing sales role with a consistent track record of hitting or exceeding quota. - SaaS experience is essential; hospitality tech is a strong advantage. - Self-directed, coachable, and driven to continuously improve. - Strong business acumen with the ability to sell on value, not price. - Confident engaging stakeholders from GMs to C-suite and navigating complex buying committees. - Fluent in English and Filipino. Requirements - You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter. - You treat AI tools as a core part of your selling motion, not a novelty. - You’ve worked with MEDDPICC or similar qualification frameworks and can demonstrate how structured deal execution has driven your results. - You want to win. You prospect when it would be easier not to. - You follow up one more time. You’re not okay with a bad quarter. Benefits - Flexible time off: autonomy to manage your work-life balance. - Career development: workshops, frameworks, and training to maximize your professional potential. - Impactful work: help shape the marketing presence across one of the world's most diverse and dynamic hospitality markets. - Referral bonuses: earn rewards for bringing in new talent.

Role Description As a member of the Revenue team, you will be the face of Lighthouse for independent hotels, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, build your own pipeline, and are accountable for outcomes and success. - Sell a comprehensive suite of AI-driven tools designed to streamline and elevate independent hotel operations. - Empower hoteliers to replace manual guesswork with automated pricing and reservation management, helping them drive up to 21% more revenue. - Utilize Lighthouse's agent AI infrastructure alongside a modern revenue stack to enhance your sales process. Qualifications - 2+ years in a closing sales role; SaaS experience is a must. - Self-directed, coachable, and driven to continuously improve. - Strong business acumen with the ability to sell on value, not price. - Native in Indonesian, with exceptional command of English. Requirements - Own your territory and number; build and execute a strategic territory plan. - Source a meaningful share of your own pipeline through outbound sequences and industry events. - Run a disciplined sales process using MEDDPICC to qualify and advance opportunities. - Leverage AI tools for call prep and discovery frameworks. - Become an expert in the independent hotel market and build trusted relationships. - Drive results beyond net-new sales by identifying expansion opportunities within accounts. Benefits - Flexible time off: Autonomy to manage your work-life balance. - Career development: Workshops, frameworks, and training to maximize your professional potential. - Impactful work: Shape products relied on by 85,000+ users worldwide. - Referral bonuses: Earn rewards for bringing in new talent.

Title: Revenue Specialist Location: Dallas-Fort Worth Metroplex Job Description: Our Mission: Why Lighthouse? At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue. With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act. Lighthouse Values: Our guiding light We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment - Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail - Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward - Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? - Commercial Strategy Services | Growth Operations - Business Operations - Dallas, Texas - Hybrid What you will do:LI-Hybrid #LI-KJ1 As a Revenue Specialist, you will be responsible for helping set revenue goals, analyzing data, communicating effectively, collaborating with passion, observing customer needs, understanding revenue strategy concepts, and supporting your portfolio. You will work closely with your direct manager and senior team members to achieve revenue goals and maintain strong relationships with customers. Where you will have impact: - Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels - Support and/or lead revenue calls with Hotel Owners, General Managers, and/or Directors of Sales - Review Daily Glance reports for each hotel in the portfolio and provide necessary analysis, recommendations, and/or strategy implementations - Manage the Online Travel Agent relationships, Travel Ads, and promotion participation to increase conversion and placement for hotel clients - Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities - Assist or lead the development of new tools, reports, and processes for the Lighthouse team - Utilize revenue management reporting and tools to increase room revenue and grow Revenue Per Available Room (RevPAR) index for a portfolio of 8-13 hotels - Monitors rate parity across all booking channels and ensures straight-line availability to maximize revenue potential - Provide guidance to hotel teams on the latest brand updates and actionable revenue management opportunities - Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements About our team: Join our Commercial Strategy Services (CSS) team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach. What's in it for you? - Hybrid working environment. - Flexible time off: Autonomy to manage your work-life balance. - 401k matching: Up to 4%. - Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA. - Employer paid Short Term Disability + $50,000 Life Insurance - Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan. - Wellbeing support: Subsidized up to 80% ClassPass subscription. - Referral bonuses: Earn rewards for bringing in new talent. Who you are: - Bachelor’s degree in hospitality, business, or related field or 2 years hotel experience - Willingness to own and execute tasks and deliverables - Ability to work independently and as part of a team. - Strong presentation skills - Excellent analytical, problem-solving and troubleshooting skills - Strong overall business and people skills - Ability to observe and understand customer needs and interests - You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends Diversity, equity, inclusion, and belonging Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!

• Develop and execute an initial recruiting strategy for Managed Review contract attorneys, aligned to insourced staffing targets. • Design and implement initial recruiting workflows, including requisition intake, sourcing, screening, interviewing, onboarding, and redeployment. • Build standardized playbooks for high-volume hiring across varying project types, including rapid ramp-ups, specialized review needs, and client-specific requirements • Implement sourcing strategy using job boards, networks, referrals, and direct outreach to build deep pipelines of qualified contract attorneys. • Develop and maintain segmented talent pools (e.g., prior Lighthouse reviewers, jurisdiction-specific candidates, specialized subject matter experience). • Leverage market insights and data to adjust sourcing strategies and improve pipeline effectiveness. • Establish consistent screening and evaluation criteria to ensure alignment with project requirements and client expectations. • Partner with Managed Review leadership, operations, and Review Managers to refine candidate profiles, required skillsets, and quality benchmarks. • Ensure high-quality candidate selection through structured screening, interviews, and qualification processes. • Ensure a high-quality experience for candidates throughout the recruiting and onboarding process, building strong relationships with stakeholders and establishing credibility as a trusted recruiting partner. • Oversee onboarding workflows to ensure efficient, compliant, and seamless onboarding of contract attorneys. • Partner with Review Managers and review leadership to select reviewers for deployment on projects • Partner with Managed Review operations to ensure timely deployment and readiness for project start. • Identify and resolve bottlenecks in onboarding processes, improving speed and candidate experience. • Partner with Managed Review leadership and operations to assess core recruiting metrics (e.g. time-to-fill, acceptance rates, reviewer quality, redeployment rates) and use this data to identify risks, opportunities, and requirements for growing Lighthouse contract attorney recruiting function to meet staffing needs at scale. • Advise on additional resourcing and tools needed to develop a sustainable and scalable recruiting engine that delivers consistent talent pipelines, reduces time-to-fill, and enhances reviewer quality and retention across Lighthouse Managed Review engagements. • Perform other related duties as assigned.

Role Description You’ll be the face of Lighthouse for independent hotels, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results. - Sell a comprehensive suite of AI-driven tools designed to streamline and elevate independent hotel operations. - Empower hoteliers to replace manual guesswork with automated pricing and reservation management. - Help drive up to 21% more revenue for independent properties. - Utilize an agent AI infrastructure alongside a modern revenue stack. Where you will have impact - Own your territory and your number. - Build and execute a strategic territory plan to generate a net-new pipeline. - Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. - Run a disciplined sales process using MEDDPICC to qualify and advance opportunities. - Leverage AI as a force multiplier for call prep, discovery frameworks, and positioning. - Become an expert in the independent hotel market and position the Lighthouse Indy product suite as the integrated solution. - Drive results beyond net-new by consistently meeting and exceeding sales targets. Qualifications - 2–5 years in a closing sales role; SaaS experience is a must. - Exceptional command of the English language and Dutch is required. - Self-directed, coachable, and driven to continuously improve. - Strong business acumen with the ability to sell on value, not price. - Experience with MEDDPICC or similar qualification frameworks is a plus. Requirements - Hunger and skill matter more than industry tenure. - Treat AI tools as a core part of your selling motion. - Confident engaging stakeholders from GMs to C-suite. - Willingness to prospect and follow up persistently. Benefits - Flexible working environment: Work from home or at one of our global offices. - Flexible time off: Autonomy to manage your work-life balance. - Alan Healthy benefits: 160€/month for food or nursery. - Payflow App: Access your earned salary in advance at no cost to you. - Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation, and/or nursery. - Wellbeing support: Subsidized up to 80% ClassPass subscription. - Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents. - Collaborative team: High-bar, friendly, creative, and passionate colleagues. - Career development: Workshops, frameworks, tools, training, and processes to realize your full potential. - Impactful work: Shape products relied on by 85,000+ users worldwide. - Competitive compensation: Proactively maintained to value your work. - Referral bonuses: Earn rewards for bringing in new talent. Diversity, equity, inclusion, and belonging Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture.

Role Description You'll own field marketing across one of Lighthouse's most diverse and high-potential regions. Events are our top revenue-driving channel in APAC — and you're the one making them count, from strategy through to execution. You carry the marketing plan for the region, you make the calls, and you're accountable to pipeline outcomes. You'll be the go-to marketing reference for APAC — working directly with regional sales leadership, making decisions independently, and communicating with senior stakeholders across the business. This is a role with real weight and real visibility. APAC is not one market — it's many. Cultural understanding, strong local relationships, and the ability to adapt market by market are as important as your marketing toolkit. At Lighthouse, AI is central to how we work — across the company, we're building and deploying AI tools that make our teams faster and smarter. In this role, that means leveraging AI across every part of your work — from event planning and content creation to pipeline reporting and ROI analysis — to move faster, work smarter, and demonstrate the real commercial contribution of marketing to the business. What you will do - Own the event calendar. - Partner with the regional sales team and your APAC field marketing colleague to plan and execute 100+ events across the region. - Lead the strategic planning of the APAC event programme. - Identify and develop partnerships with key industry players. - Be the connective tissue between the APAC sales team and the global marketing organisation. - Track, measure, and report on every field marketing activity. - Leverage AI tools to work smarter across planning, content creation, and reporting. Qualifications - 6+ years in field marketing or event management. - Experience owning events end-to-end — strategy, execution, budget, measurement. - Ability to operate autonomously. - Organised, accountable, and comfortable under pressure. - Background in hospitality tech, travel tech, or SaaS is a strong plus. - Familiarity with Salesforce, HubSpot, or similar tools. - Understanding of APAC as a collection of distinct markets. - Curiosity and ability to leverage AI as a productivity lever. Benefits - Flexible time off: autonomy to manage your work-life balance. - Career development: workshops, frameworks, and training to maximize your professional potential. - Impactful work: help shape the marketing presence across one of the world's most diverse and dynamic hospitality markets. - Referral bonuses: earn rewards for bringing in new talent. Diversity, equity, inclusion, and belonging Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!

• Assist the broader Sales Excellence team and outside sales professionals • Create and maintain accurate data within Salesforce.com including accounts, opportunities, and contacts • Perform conflicts checks • Assist sales with submitting quotes within internal system • Coordinate assignments for project managers • Liaise with the forensics team and submit tickets within internal system • Prepare litigation profiles for sales • Assist with billing inquiries/issues • Prepare and submit simple cost estimates for clients • Manage contracting process including document creation from templates, submitting contracting requests, coordinating with internal and external stakeholders, and contract negotiation support • Create and ensure proper setup of new projects within internal systems • Coordinate with sales, project management, collections, operations, and billing teams to ensure seamless delivery of services • Proactively identify opportunities to take on tasks that free the outside sales professionals to interact more with clients and prospects • Perform other related duties as assigned