• Design and own a structured 30/60/90 onboarding program for new sales reps and account managers • Build clear milestones, certifications, and ramp tracking that give managers visibility into new hire progress • Establish a consistent framework for how RevTrak runs discovery, demos, and qualification across the team • Build playbooks for key selling scenarios: competitive objections, multi-stakeholder deals, and district finance buyer conversations • Partner with sales leadership to ensure methodology is coached and reinforced, not just documented • Build the scaffolding that makes managers better coaches — call scorecards, structured 1:1 frameworks, and call review cadences • Develop onboarding, expansion, and renewal playbooks for our five account managers • Ensure CS has the skills and materials to drive retention conversations and identify expansion opportunities early • Act as the traffic controller for existing sales and marketing content — ensuring reps can find and use what already exists, and partnering with Product Marketing to develop net-new materials where gaps exist • Build a reliable field feedback loop that surfaces what’s working and what’s breaking back to Product Marketing and product

Role Description As a Senior Manager, Sales Operations , you will be leading our global team of dedicated tactical specialists and analysts responsible for the data, systems, and insights that empower our sales organization. You will report to our Director, Sales Operations and be a key player in our commercial success, providing support and strategic guidance to our sales teams. This role requires a leader who can manage day-to-day execution, delegate effectively, and help the team prioritize in a fast-paced environment. Your expertise will be important in shaping sales strategies and capitalizing on revenue opportunities across the global business. What you will do - Lead, mentor, and develop a team of 5 (and growing) sales operations professionals in a supportive environment. - Evaluate our current structures and implement the changes necessary to create a unified, scalable tactical sales operations team. - Execute the sales operations strategy by identifying process enhancements and translating data analysis into actionable business recommendations to the Revenue Team. - Oversee the development and maintenance of key reports and dashboards for sales leadership, including forecasting, pipeline management, and quota attainment. - Partner with Sales Enablement to manage and enforce global sales processes, ensuring adherence and a smooth roll-out of new procedures. - Act as a key point of contact for the sales team, providing support on the Salesforce lead-to-quote-to-cash process and coordinating with cross-functional teams. - Manage stakeholder expectations by effectively prioritizing tasks and communicating progress on key initiatives to senior leadership. - Help define the 'Lighthouse way' of working by integrating AI into your role. About our team You'll be joining our Sales Operations team, reporting to the Director, Sales Operations within the wider Business Operations department. We are a collaborative and essential crew that acts as the operational backbone for our global sales organization. You'll work closely with other teams and senior leadership, providing the insights and support that keep our commercial teams running. Benefits - Flexible working environment: Work from home or at one of our global offices. - Flexible time off: Autonomy to manage your work-life balance. - Alan Healthy benefits: 160€/month for food or nursery. - Flexible retribution: Optional benefits through tax-free payroll deductions for food, transportation and/or nursery. - Wellbeing support: Subsidized up to 80% ClassPass subscription. - Comprehensive health insurance: 100% Alan coverage for you, your spouse, and dependents. - Collaborative team: High-bar, friendly, creative, and passionate colleagues. - Career development: Workshops, frameworks, tools, training, and processes to realize your full potential. - Impactful work: Shape products relied on by 85,000+ users worldwide. - Competitive compensation: Proactively maintained to value your work. - Referral bonuses: Earn rewards for bringing in new talent. Qualifications - Proven experience in a sales operations or revenue operations role. - Experience working within a complex sales organization with multiple roles (e.g., SDRs, AEs, AMs). - Experience in a high-growth Tech or SaaS company, particularly one that has undergone M&A activity. - Demonstrated team management experience, with a passion for leading and developing high-performing individuals. - Mandatory, in-depth experience with Salesforce, including reporting and dashboard creation. - Strong analytical skills with the ability to translate data and analysis into actionable business insights. - Excellent organizational and time-management skills, with the ability to manage multiple priorities in a fast-paced environment. - Exceptional communication and stakeholder management skills, with a collaborative mindset to work effectively across teams. - Fluent in both written and spoken English. - You are an AI-curious professional who actively explores how generative AI and automation can optimize your daily workflows. Who you are - Familiarity with Looker or other data visualization tools.

Title: Sales Operations Specialist Location: Lehi United States Employees work in a hybrid mode Job Description: Company Description Property intelligence is reshaping how the world understands the built environment, and Nearmap is driving that. We put powerful aerial imagery, AI-driven analytics, and geospatial tools into the hands of the people who plan, build, insure, and govern the places we all live and work. Our technology turns property uncertainty into decisive action, and our culture brings out the best in the people who build it. We move fast, we care about craft, and we're proud of what we're building. If you're energized by turning hard problems into real-world impact, we'd love to meet you. Job Description About the Role Location: Candidates must be located in the greater Lehi, Utah area for consideration. Hybrid: In-person / remote eligible. If you're someone who loves bringing order to chaos, spotting patterns others miss, and being the person a team relies on to keep things moving - then this role is for you! As a Sales Operations Specialist, you'll sit at the center of our revenue engine, partnering closely with sellers to make sure every deal is set up for success. From building accurate quotes in Conga to troubleshooting real-time issues in Salesforce, you'll play a hands-on role in keeping our sales process running smoothly. You won't just be pushing deals through - you'll be helping shape how they move, catching risks early, and making sure nothing slips through the cracks. This is an ideal opportunity for someone who wants to deepen their experience and career within a high-performing SaaS sales organization, and be a part of how they operate behind the scenes. You'll develop deeper expertise in Salesforce and CPQ tools, gain exposure to pipeline strategy and forecasting, and become a trusted resource for sellers navigating the quote-to-close process. Along the way, you'll build habits and systems that scale - improving data quality, streamlining workflows, and helping the broader team operate more effectively. If you're curious, detail-oriented, and motivated by making an impact through precision and problem-solving, you'll thrive here. Key Responsibilities - Build accurate Conga quotes with sellers, catching configuration errors before approval - Diagnose and resolve quoting issues on the spot: configuration errors, pricing anomalies, approval triggers - Help sellers understand what triggered approvals and how they can move it forward - Encourage good salesforce hygiene and instil sales habits that scale across Nearmap - Monitor pipeline for data accuracy and policy compliance; flag and resolve discrepancies before they compound - Process order updates accurately and on time: new subscriptions, renewals, amendments, grace periods - Go-to for sellers navigating Salesforce and Conga: responsive and knowledgeable - Triage the Sales Operations inbox, set clear turnaround expectations, and escalate where needed - Use Salesforce reporting to surface pipeline health, flag anomalies, and identify trends that connect to how deals are moving - Onboard new sellers to Salesforce and Conga workflows: process, tools, and expectations - Revenue Operations projects and initiatives as they arise The Nearmap Way We're passionate about what we build and how we work together. That means honest communication, shared accountability, and a fearless appetite for getting things right. People who thrive here take ownership, ask good questions, and make the people around them better. Qualifications Experience - 1-3 years+ of experience in Sales Operations, Revenue Operations, or a closely related role - Hands-on daily Salesforce.com experience: record management, pipeline and opportunity workflows, reporting - B2B SaaS background: familiarity with subscription model businesses, recurring revenue, and the quote-to-close lifecycle Skills - Strong Salesforce.com proficiency is the primary technical requirement for this role - Strong competence with productivity tools, especially spreadsheets and reporting tools - Clear written & verbal communicator, effective with both individual contributors and leaders - Familiarity with CPQ or quoting tools a plus (Conga CPQ, Salesforce CPQ, or similar) Personal Attributes - Fast response, high follow-through--sellers feel your support because you close the loop - Detail-oriented, balances precision with pace - Curious about how systems work, not just how to use them - Adaptability: takes pride in enabling greater effectiveness in others Additional Information Why you'll love working at Nearmap: We move fast and work smart; often wearing multiple hats. We adapted to remote working with ease and are continually looking at ways to improve. We're proud of our inclusive, supportive culture, and maintain a safe environment where everyone feels a sense of belonging and can be themselves. Nearmap offers: - In addition to flexible time off, Nearmap offers 4 extra "YOU" days off each year - take a break, no questions asked! - Company-sponsored volunteering days to give back. - Generous parental leave policies for growing families. - Work from Overseas Policy - explore the world in the approved list of cities while you work! - Discounted Private Health Insurance plans. - Monthly wellbeing and technology allowance. - A Nearmap subscription (naturally!). Thanks, but we got this! Nearmap does not accept unsolicited resumes from recruitment agencies and search firms. Please do not email or send unsolicited resumes to any Nearmap employee, location or address. Nearmap is not responsible for any fees related to unsolicited resumes.

Role Description We are looking for a Sales Operations Analyst to join our Commercial team, where you will play a key role in strengthening the organisation’s commercial data, systems, and reporting processes. You will support the business development and marketing teams with lead generation and outreach activities, while ensuring data integrity, efficiency, and visibility of sales performance across the full sales cycle. You will be responsible for coordinating the maintenance and optimisation of commercial systems, including the CRM and reporting platforms, and for developing dashboards and analytical reports that track performance, forecast outcomes, and inform commercial decision-making. In addition, you will provide market intelligence insights using various databases, support pre-event outreach and meeting bookings, and build outreach cadences in Salesforce to drive targeted campaign activity. Key Accountabilities - Support the development and maintenance of the commercial data infrastructure, ensuring data integrity, consistency, and scalability across all sales and reporting systems. - Administer and optimise the CRM platform, managing data structures, automation, permissions, and workflows to maximise usability and maintain compliance. - Contribute to the design, build, and maintenance of analytics and visualisation tools to monitor pipeline, performance metrics, and forecasting accuracy. - Coordinate the development and automation of reporting frameworks, ensuring timely, high-quality commercial insights are delivered to the leadership team and other stakeholders. - Maintain forecasting models and dashboards that accurately represent opportunity status, conversion probabilities, and projected revenue at both account and regional levels. - Collaborate cross-functionally with Sales, Proposals, Finance, Marketing, Operations, and IT to ensure data integrity, alignment, and consistency across business systems. - Maintain and refine commercial processes, using data-driven insights to refine workflows, governance, and performance frameworks. - Develop and maintain Sales Tool Kits and related enablement resources, ensuring tools are current, effective, and aligned with commercial goals. - Act as the first point of contact for sales data, CRM, and reporting queries, coordinating with technical specialists and outsourced providers as needed. - Ensure compliance with data governance and reporting standards, maintaining consistent and auditable reporting outputs across the commercial function. Qualifications - Degree in Business, Data Analytics, Life Sciences, or a related discipline (or equivalent experience) - Experience supporting sales or commercial operations within a data-driven or business development environment - Working knowledge of CRM platforms (preferably Salesforce) and understanding of CRM data structures and workflows - Proficiency in Microsoft Excel and general data management tools - Good understanding of sales reporting, forecasting, and pipeline management principles - Strong organisational and coordination skills with attention to detail and accuracy - Effective communicator able to work across teams and translate reporting needs into technical requirements - Proactive and adaptable, with a willingness to learn and develop analytical and system administration skills Requirements - Experience working within a clinical research organisation (CRO) or other regulated industry - Exposure to Salesforce administration or configuration tasks - Familiarity with data visualisation tools such as Power BI or Tableau - Experience coordinating or supporting system or reporting projects with technical or outsourced teams - Understanding of data governance and compliance in a commercial context - Experience assisting with process improvement or change management initiatives Company Description Simbec-Orion is a responsive and agile full-service CRO, delivering studies from first in man through to Phase III. Our experts leverage wide therapeutic experience and specialist expertise to execute a comprehensive portfolio of trials. We are perfectly structured to provide full-service clinical development solutions for small and mid-size drug developers, headed up by a centralised leadership team. With a focus on tailormade and scalable solutions, we adapt our delivery style, communications and operations to suit the demands of the project, helping clients achieve their clinical and commercial objectives. Because our goal is the same as theirs; to improve patients’ lives.