City/State Norfolk, VA Work Shift First (Days) Overview: Overview The Senior IT Specialist Analyst – Epic ClinDoc is responsible for the day-to-day support, optimization, and enhancement of clinical applications, with a primary focus on Epic Inpatient ClinDoc. This role partners closely with clinical stakeholders to analyze workflows, implement system improvements, and ensure optimal utilization of Epic applications to support patient care and operational efficiency. The analyst will lead and support application builds, upgrades, and system enhancements, while evaluating software releases and recommending solutions that improve clinical workflows and reduce operational inefficiencies. This role requires strong expertise in Epic ClinDoc workflows, along with experience supporting AI-driven documentation solutions such as Ambient documentation tools. Exposure to Andor or similar advanced analytics/AI platforms is strongly preferred. The Senior IT Specialist Analyst works independently and collaboratively across cross-functional teams to support integration efforts, troubleshoot complex issues, and ensure system stability. Responsibilities include workflow assessments, system testing, incident and change management, and coordination of application updates and releases. The role also provides on-call support and serves as a key resource for clinical application-related inquiries. As a senior-level professional, this position applies advanced technical and clinical application knowledge, manages projects or project components, and provides guidance and mentorship to junior team members. The role plays a critical part in driving innovation, including the adoption of AI technologies and continuous improvement of clinical systems. Education Bachelor’s Degree (Required) or 5+ years of relevant experience with a degree 7+ years of relevant experience without a degree Certification/Licensure Epic Inpatient ClinDoc Certification (Required) Additional Epic certifications or credentials (Preferred) Experience - Strong experience supporting Epic Inpatient ClinDoc, including build, optimization, and workflow configuration - Experience with application support, upgrades, testing, and system enhancements in a healthcare environment - Experience with AI integration, including Ambient documentation tools (strongly preferred) - Experience with Andor or similar advanced analytics/AI platforms (preferred) - Proven ability to perform workflow analysis, requirements gathering, and stakeholder collaboration - Experience managing incident, problem, and change management processes - Ability to support cross-functional integration efforts and provide on-call support in a production environment Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

• Design and deliver impactful product demonstrations, simulation strategies, and solutions that showcase the value of SimScale. • Help develop webinars and workshops tailored to highlight the platform’s benefits for specific industry segments. • Work closely with Product Management to align product development with high-value opportunities. • Ensure customer success while supporting SimScale’s long-term growth. • Build trusted relationships with prospective enterprise customers and drive Application Engineering and AI adoption across North America.

Support and enhance software solutions by designing, developing, and implementing applications. Collaborate with business clients to identify needs and provide day-to-day client support while leveraging various IT skills across multiple disciplines.

• Identity Governance & Lifecycle Automation • Design and operate identity lifecycle automation across directories, SaaS apps, and groups using HRIS/source-of-truth and SCIM/API integrations. • Define and maintain standard access profiles by role, job family, and team. • Build and run access review campaigns both for ad-hoc access and the composition of standard access profiles. Ensure evidence of access review campaign preparation and completion is audit-ready. • Administer Directory and IdP Services • Configure new applications and federated trusts (SAML/OIDC) in IdPs. • Administer authentication, session, conditional access, and device trust policies, ensuring systems are hardened against unauthorized access and common threats, such as credential stuffing and session theft. • Develop integrations and scripts (Python, TypeScript, and PowerShell preferred, with knowledge of APIs and webhooks a necessity). • Adopt Infrastructure-as-Code where supported (e.g., Terraform for Okta and Entra). • Enterprise Application Ownership, especially SaaS • Lead the COTS/SaaS application lifecycle: intake & vendor assessment, PoC, secure configuration, go-live, ongoing administration, license/usage optimization, and deprecation. • Partner with the business unit driving the usage of each application define, document, implement, and administer the application’s access model. • Integrate enterprise applications with central identity services (directory/IdP), enabling JIT/SCIM provisioning and deprovisioning. • Integrate applications into standard security-relevant operational processes, such as asset management, configuration hardening, data loss prevention, change management, and security monitoring. • Compliance, Monitoring & Evidence • Map identity and application controls to FFIEC, GLBA, SOX, PCI-DSS, and NIST CSF v2.0 requirements. • Centralize application logs and admin activity, partner with business units and the Security Operations team to develop monitoring, and coordinate with Security Operations for incident response and forensics when required. • Prepare audit evidence packages (config exports, campaign artifacts, approvals) and lead remediation of exceptions.