Sentara Health

• Demonstrates comprehensive knowledge of current pharmacotherapeutic principles, medical terminology, pathologies, disease state and population management, age appropriate therapy, and other information as related to medical and/or pharmaceutical care management.

Role Description The Senior Director of Cloud Data Platform & Architecture will serve as the strategic leader responsible for architecting, developing, and managing the enterprise cloud data platform. This role oversees a team of cloud data engineers, architects, and analysts, setting cloud strategies, data best practices, and delivering scalable analytics solutions. The ideal candidate will demonstrate deep expertise in Microsoft Azure and Databricks, with a track record driving business transformation through the innovative use of cloud technologies and advanced analytics platforms. - Define and execute cloud data platform strategy, roadmaps, and architecture in alignment with business objectives and technology vision. - Lead the design, implementation, and optimization of data platforms using Azure (Data Lake, Synapse, Data Factory, SQL, etc.) and Databricks. - Establish standards for data modeling, integration, ETL/ELT pipelines, and workflow orchestration. - Lead L1, L2 support, Administration, and data quality processes. - Collaborate with business units, data stewards, and IT stakeholders to understand data needs and deliver robust solutions. - Stay current with industry trends in cloud, big data, and advanced analytics. - Recruit, mentor, and manage a high-performance team of cloud engineers, architects, and analysts. - Set and measure KPIs for data platform maturity, performance, cost optimization, reliability, and scalability. Qualifications - Bachelor’s in Computer Engineering, Information Systems, or equivalent experience. - 12+ years in data engineering, platform architecture, or analytics, with 5+ years in a leadership capacity. - Proven experience architecting and operating data platforms on Microsoft Azure, including Azure Data Lake, Synapse Analytics, Data Factory, and related technologies. - Expertise with Databricks (Delta Lake, Spark, Python, data pipelines, etc.) - Demonstrated experience with data governance, data cataloging, metadata management, and data security best practices. - Strong understanding of modern analytics, BI tools, and machine learning workflows. (PowerBI / Tableau / AI/BI Preferred) - Exceptional communication and stakeholder management skills; ability to partner with senior executives and technical teams. Requirements - Experience in regulated industries (e.g., healthcare, finance) - Knowledge of infrastructure-as-code (e.g., Terraform, DABS) - Familiarity with DevOps for data platforms Benefits - Medical, Dental, Vision plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - Paid Time Off and Sick Leave - Paid Parental & Family Caregiver Leave - Emergency Backup Care - Long-Term, Short-Term Disability, and Critical Illness plans - Life Insurance - 401k/403B with Employer Match - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education - Student Debt Pay Down – $10,000 - Reimbursement for certifications and free access to complete CEUs and professional development - Pet Insurance - Legal Resources Plan - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Role Description The Compliance Coding Auditor performs a number of functions including: - Physician education - Internal auditing - Coder education - Management of AR queries/problems - Liaison with external auditors for corporate audits The internal audit program assures optimal ethical reimbursement for Sentara's patients and ensures that the coding practices fall within established compliance guidelines. Both ICD and CPT coding methodologies are used in the internal audit activity. The Auditor must exhibit competence in: - Correct Coding Initiative (CCI) - National Coverage Determination (NCD) - Hierarchical Condition Categories (HCC) - Other federal payer policies The Auditor is expected to achieve mastery in the MPFS payment methodology, including the impact on Relative Value Unit (RVU) value related to: - Non-Physician Practitioner (NPP) services - Provider Based Billing (PBB) locations - All other complex coding protocols within one year All queries arising from the audit process are managed by the Compliance Auditor, who: - Follows the audit plan - Completes numerous audits - Provides follow-up to coders, management, and physicians - Looks for new problem areas and trends - Advises Manager of Audit and Coding Compliance - Works with leadership regarding scheduling of internal and external audits Qualifications - Associate Level degree preferred but required - CPC or CCS certification (Required) - 4+ years of experience with multi-specialty coding (Required) - 4+ years of experience with acute care outpatient coding (Required) - Professional fee coding experience (Required) - Remote work opportunity preferred for candidates in the Virginia/North Carolina geographic location Benefits - Medical, Dental, Vision plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - Paid Time Off and Sick Leave - Paid Parental & Family Caregiver Leave - Emergency Backup Care - Long-Term, Short-Term Disability, and Critical Illness plans - Life Insurance - 401k/403B with Employer Match - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education - Student Debt Pay Down – $10,000 - Reimbursement for certifications and free access to complete CEUs and professional development - Pet Insurance - Legal Resources Plan - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met

• Assess research feasibility and translate clinical questions into analytic plans • Extract, validate, and manage data from Epic, Databricks, and other sources • Perform data cleaning, quality assurance, and statistical analyses • Support IRB submissions and ensure compliance with data governance standards • Generate tables, figures, and visualizations for manuscripts and presentations • Collaborate with investigators on interpretation, abstracts, and dissemination

Role Description The Medical Coding Specialist II is responsible for performing accurate and compliant coding activities while supporting revenue cycle operations across multiple specialties. This role requires a comprehensive understanding of the entire billing cycle, including: - Medical terminology - Coding principles - Charge entry - Insurance adjudication - Contractual agreements - Payment posting - Statements - Collections The ideal candidate demonstrates strong analytical skills, coding accuracy, and attention to detail while ensuring compliance with regulatory guidelines and organizational standards. This role collaborates closely with: - Providers - Clinical teams - Revenue cycle partners to support operational excellence, optimize reimbursement, and maintain coding integrity across healthcare services. Qualifications - High School Diploma or Equivalent (Required) - Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) (Required) - Specialty Coding Certification(s) (Preferred) Requirements - Minimum 5 years of professional medical coding experience required - Comprehensive understanding of the entire revenue cycle required - Multi-specialty coding experience preferred - Specialty coding experience and certifications preferred - Experience with Epic, GECB, or Allscripts preferred - Demonstrated knowledge of coding regulations, payer guidelines, and coding compliance standards preferred Benefits - Medical, Dental, Vision plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - Paid Time Off and Sick Leave - Paid Parental & Family Caregiver Leave - Emergency Backup Care - Long-Term, Short-Term Disability, and Critical Illness plans - Life Insurance - 401k/403B with Employer Match - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education - Student Debt Pay Down – $10,000 - Reimbursement for certifications and free access to complete CEUs and professional development - Pet Insurance - Legal Resources Plan - Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

• Designs, builds, and operationalizes production-grade intelligent services that automate document understanding • Powers semantic/retrieval-enhanced search • Enables conversational/agentic experiences • Integrates AI outcomes into core business systems • Owns the full lifecycle from architecting secure, compliant solutions to deploying and scaling them in production • Works with Azure OpenAI, Azure AI Search, multi-agent orchestration, and API integrations for EHR, CRM, and member portals • Solves complex problems, ensures HIPAA compliance and Responsible AI practices

Role Description The domain architect proactively and holistically leads and supports the health plan IT activities that guide the development and management of domain and infrastructure solutions. These solutions enable the organization’s future-state business capabilities and drive the organization’s targeted business outcomes. Technologies include data centers, infrastructure, cloud, mobile, AI, Internet of Things (IoT), blockchain, edge computing, and immersive experiences technologies. - Provide leadership, facilitation, analysis, and design tasks for the development of the organization’s technical and infrastructure architecture. - Create deliverables that help develop target-state guidance (standards, guidelines, individual parts, platforms, and configurations) for evolving the technical infrastructure across the organization. - Enable and orchestrate the delivery of targeted business outcomes by facilitating and making technical decisions. An Experienced Professional applies practical knowledge of a job area typically obtained through advanced education and work experience. Responsibilities typically include: - Works independently with general supervision. - Problems faced are difficult but typically not complex. - May influence others within the job area through explanation of facts, policies, and practices. Qualifications - Bachelors Degree + 5 years relevant experience may be accepted in lieu of degree. - No specific certification or licensure requirements. Requirements - Creating technical documentation and artifacts, including but not limited to technical requirement and design documents, and process and technical diagrams. - Facilitating ideation and solutioning workshops, inclusive of creating all facilitation materials and artifacts. - Preparing future state design documents. - Maintaining architectural and infrastructural diagramming of assigned health plan domains. Benefits - Medical, Dental, Vision plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - Paid Time Off and Sick Leave - Paid Parental & Family Caregiver Leave - Emergency Backup Care - Long-Term, Short-Term Disability, and Critical Illness plans - Life Insurance - 401k/403B with Employer Match - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education - Student Debt Pay Down – $10,000 - Reimbursement for certifications and free access to complete CEUs and professional development - Pet Insurance - Legal Resources Plan - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Role Description A Business Systems Analyst – EPIC Contract Build is responsible for leveraging healthcare systems knowledge, business processes, and Epic application expertise to support and optimize contract build workflows. This role partners with operational leaders, business stakeholders, and IT teams to maximize system efficiency, improve communication, and implement solutions that support organizational goals. The Business Systems Analyst will consult with leadership to identify operational and system needs, coordinate with technical teams to design or enhance solutions, provide support and training, and contribute to project execution and customer support efforts. This role involves gathering and documenting requirements, performing system analysis, developing specifications, and delivering solutions that meet business and operational needs. The ideal candidate will bring experience supporting Epic Contract Build activities, strong analytical skills, and the ability to collaborate across teams. - Collaborate with business stakeholders to understand requirements and identify opportunities for process improvement. - Gather, analyze, and document business and system requirements. - Develop detailed requirements, workflows, and use cases for system enhancement projects. - Support and maintain Epic Contract Build workflows and configurations. - Coordinate with IT teams and operational stakeholders to create or update system solutions. - Analyze and troubleshoot application or technology issues, identify root causes, and implement solutions. - Assist with project coordination, product support, testing, and implementation activities. - Develop and maintain user documentation, training materials, tip sheets, and technical specifications. - Provide end-user support and training as needed. - Research emerging technologies and process improvement opportunities to enhance business operations. - Participate in ongoing optimization efforts and support system enhancements. Qualifications - HS - High School Grad or Equivalent required - Epic certification preferred - Minimum 2 years of IT experience - Minimum 2 years of related Business Systems Analyst or application support experience - Experience gathering requirements, performing system analysis, and supporting business applications - Experience working with healthcare workflows and cross-functional stakeholders - Strong troubleshooting, communication, and documentation skills - Experience with Epic Contract Build workflows and configuration - Experience supporting healthcare applications or Epic environments - Experience with testing, implementation, and end-user training Benefits - Medical, Dental, Vision plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - Paid Time Off and Sick Leave - Paid Parental & Family Caregiver Leave - Emergency Backup Care - Long-Term, Short-Term Disability, and Critical Illness plans - Life Insurance - 401k/403B with Employer Match - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education - Student Debt Pay Down – $10,000 - Reimbursement for certifications and free access to complete CEUs and professional development - Pet Insurance - Legal Resources Plan - Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

• Assists with day-to-day operations. • AI Governance Intake & Coordination: Supports intake and tracking of AI Governance Committee (AIGC) requests, ensuring proper documentation, organization, and communication of incoming use cases. • AI Use Case Research & Evaluation: Conducts structured research on AI tools, vendors, and emerging technologies to inform governance reviews. • Governance Process Support: Assists in preparing materials for AI Governance Committee meetings, including summaries, analytics, and presentation content to support decision-making. • AI Literacy & Training Development: Contributes to the design and development of AI education and training materials. • Analytics & Reporting: Supports preparation of reports, dashboards, and summaries that highlight trends in AI use case submissions, approvals, and organizational impact. • Cross-Functional Engagement: Collaborates with stakeholders across clinical, research, and operational areas, including physicians, nurses, and academic partners. • Project Coordination & Communication: Maintains strong communication regarding task progress, timelines, and deliverables. • Operational & Administrative Support: Assists with scheduling meetings, organizing governance documentation, and maintaining structured repositories for AI governance materials.

Role Description Sentara is hiring for a Research Analytics Intern! This position is fully remote! The Intern position serves as an educational development opportunity within the Research Analytics team at a large, integrated healthcare system. Under the guidance of experienced analytics and research professionals, the intern will contribute to applied research projects spanning the full research analytics lifecycle, including: - Study design - Regulatory compliance (IRB) - Electronic health record (EHR) data extraction - Statistical analysis - Dissemination through presentations and publication Assists in completion of various projects and administrative duties while developing skills related to the assigned department and healthcare industry. This role is designed for individuals interested in advancing both their technical and applied research skillsets while supporting multidisciplinary clinical and academic research initiatives. Duties will vary depending on the department, including: - Assists with day-to-day operations. - Supports colleagues with project tasks and deliverables. - Research Design & Planning: Assists in development of study design, analytic plans, and research protocols in collaboration with physicians, nurses, and academic investigators. - Regulatory & IRB Support: Supports preparation of Institutional Review Board (IRB) submissions, including data management plans, analytic descriptions, and compliance with human subject's protections. - Helps with administrative duties, such as scheduling meetings or preparing reports. - Data Extraction & Management: Works with research analysts to extract, transform, and prepare electronic health record (EHR) data (Epic) and other clinical datasets for analysis, ensuring data quality and reproducibility. - Statistical Analysis & Interpretation: Assists in performing basic descriptive and inferential statistical analyses under supervision, contributing to interpretation of findings aligned with study objectives. - Technical Skill Development: Applies and advances technical capabilities in: - SQL for querying structured healthcare datasets - Databricks for data processing and analytics workflows - Epic data structures and reporting environments - Reporting & Dissemination: Prepares tables, figures, and analytic summaries for research reports, presentations, and manuscripts, ensuring alignment with publication standards. - Project Coordination & Communication: Communicates progress on assigned tasks, supports coordination of research activities, and collaborates effectively across multidisciplinary teams. - Operational & Administrative Support: Assists with scheduling, documentation, and organization of research deliverables to support efficient project execution. - Conducts research and analysis on topics relevant to the department. - Contributes to the development and execution of projects. - Prepares and organizes data for presentations and reports. - Participates in team meetings and brainstorming sessions. Qualifications - High School Grad or Equivalent (Required) - Must be currently pursuing and/or enrolled in a college or university at an undergraduate or graduate level or an active military service member seeking a SkillBridge internship. Requirements - Basic knowledge of SQL - Basic knowledge of statistics - Strong organizational skills and attention to detail - Effective written and verbal communication skills Benefits - Medical, Dental, Vision plans - Adoption, Fertility and Surrogacy Reimbursement up to $10,000 - Paid Time Off and Sick Leave - Paid Parental & Family Caregiver Leave - Emergency Backup Care - Long-Term, Short-Term Disability, and Critical Illness plans - Life Insurance - 401k/403B with Employer Match - Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education - Student Debt Pay Down – $10,000 - Reimbursement for certifications and free access to complete CEUs and professional development - Pet Insurance - Legal Resources Plan - Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.