Role Description Are you excited to build systems that make a real-world impact at massive scale, powering the real-time data and infrastructure behind mission-critical workflows? At RapidSOS, we create technology that powers smarter operations through real-time data — and, in critical moments, ensures life-saving information is delivered quickly, reliably, and when it matters most. We’re seeking a Senior Software Engineer to build the scalable, reliable backend systems that power the core engine of our B2B platform. While this role is backend-leaning, you’ll own features end-to-end — shaping how they’re built across services, data flows, AI-driven capabilities, and the user experience to deliver seamless, dependable functionality. You’ll collaborate closely with product and engineering teams to evolve a platform used by leading organizations, ensuring our systems are resilient, high-performing, and scalable in the moments that matter most. What you’ll do: - Drive the architecture, design, and implementation of new features, leveraging Python and TypeScript. - Lead strategic architectural decisions, help drive alignment, and optimize applications for performance, scalability, and accessibility. - Use best-in-class software development practices (unit tests, integration tests, performance tests, monitoring, detailed functional specification and test plans) to ensure RapidSOS' products remain highly reliable and fault tolerant. - Identify opportunities to assess and enhance current applications, including refactoring code and upgrading technologies used. - Collaborate in an agile environment with stakeholders across Engineering, Design, GTM, and Product to develop solutions for RapidSOS products. - Leverage modern AI development tools (Claude Code, Cursor or similar) to accelerate delivery and improve code quality. - Actively participate in code reviews and standups, sharing knowledge, championing best practices, and contributing to the continuous improvement of team processes. - Own meaningful parts of our platform, have an impact, grow with the company. Qualifications - 5+ years of professional backend or full-stack engineering experience with deep expertise in Python and proficiency with React & TypeScript. - Experience integrating with RESTful APIs and delivering comprehensive end-to-end solutions in an AWS environment. - Experience working with relational and non-relational databases and message bus systems (RabbitMQ, Kafka, AWS SQS / SNS). - Ideally has experience building AI-driven features or using AI tools to enhance acceleration of development, and is proactive about leveraging emerging technologies. - Strong communication and interpersonal skills; is a team player with a positive attitude. - Highly self-motivated; ability to adapt and learn quickly in a fast-paced environment with a strong sense of ownership. - Strong proficiency in coding best practices – ability to write clean, maintainable, and testable code. - Customer-centric mindset; cares deeply about delivering solutions that enable and delight customers while meeting product goals. - Demonstrated expertise in problem solving – from troubleshooting issues to debugging a large codebase. - Ability and willingness to collaborate in-person a few times per quarter, or as needed. Requirements - Nice-to-have experience (but not required!): - Experience with telephony / VoIP / SIP. - Experience with websockets. Benefits - The chance to work with a passionate team on solving one of the largest challenges globally. - Competitive salary and benefits and equity participation. - A dynamic, flexible and fun start-up work environment with a highly talented team. - Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $155,000 - $185,000. This role will also be eligible to receive equity options.

ISP TECHNICIAN-remote *must reside within 90 miles of: Raleigh, NC-Cedar Rapids, IA- or Huntsville, AL TECHNICAL - Cable, Modem, Router, Internet - Phone, Email & Web Chat Support - Networking & Telecommunications - Troubleshooting - Ticketing System - Google IT Professional Certification or studying for CompTIA Certifications OVERVIEW This position is the step before the Help Desk Analyst title, but will build a foundation for IT Help Desk skill, which will allow you to start your call center or IT career. This is a fast-paced position, handling inbound calls to provide technical support. Applicants should be aware of the attendance policy, where agents cannot miss any days during the required 1-month training portion. The company provides solutions that help 1,500+ electric and telephone members bringing all the advantages of evolving technology to rural America. Company solutions are developed specifically to meet the needs of rural utilities and customers. Utilities include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. Support our dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company and help our rural cooperative members develop technology. Our approach is to educate and support our members as we work with them through a consultative process. DUTIES - Provide world-class external, customer support for an Internet Service Provider within a 24x7x365 environment. - Answer technical support calls, chats and emails in a professional manner that adheres to company and departmental policies. - Manage volume of 50-75 tickets, per 8-hour shift. - Learn and support 50+ client accounts, as well as navigate computer systems unique to each member. - Assist customers in diagnosing voice, data, video, and connectivity issues. - Answer questions and provide solutions that ensure an optimal customer experience. - Troubleshoot internet, cable, and modems for business and residential customers. - Document and record phone calls within multiple ticketing systems. - Provide backup assistance for other Technical Support Representatives. - Call hopping and call avoidance are monitored heavily. - Daily attendance is monitored and only 1 absence per month is allowed during the first few months. START DATE & EQUIPMENT - Start Date, May 18, 2026 - Orientation takes place the week of May 11 - Equipment pick-up is the week of May 11 - You will need to maintain your own internet connection - If your home internet goes down, you will need a backup plan to maintain good standing SHIFT - Candidates will choose an early, middle or late 2nd shift schedule - 40-hour workweek, 5-work days, 2-off days - 8-hour shift, 1-hour lunch - Once schedule is chosen, candidates will not be able to change - Early-2nd shift (10am-7pm) - Middle-2nd shift (12pm-9pm) - Late-2nd shift (3pm-12am) - 2 days off per week, not consecutive - Will work 1 Saturday or 1 Sunday per week ENVIRONMENT - Work from home, must have reliable internet, childcare, and minimal distractions. - Your remote, work-from-home address must remain within 90 miles of a corporate office. - It is required for your home office to be hardwired into your internet. - Wi-Fi or hotspots will not be accepted. - Performance Evaluation. - Attendance Evaluation. METRICS & INCENTIVES - Payouts will be based on 5-Key Performance Indicators - AHT (Average handle time) - Schedule Adherence - QA Scores - Attendance - Ticket Errors - Payouts are not paid if on verbal or written warning - Salary increase after 4 months - 401K & PTO Opportunity Job Type & LocationThis is a Contract to Hire position based out of Davenport, IA. Pay and BenefitsThe pay range for this position is $15.00 - $15.50/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Apr 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Own the design, implementation, and evolution of frontend systems for high-traffic, real-time applications. • Drive architectural decisions and establish best practices in performance, accessibility, and maintainability. • Lead a team of engineers, providing mentorship, guidance, and hands-on technical support. • Collaborate across Engineering, Design, and Product teams to define and execute impactful feature work. • Champion improvements to our design systems, frontend tooling, and developer workflows. • Ensure code quality through thoughtful code reviews, test coverage, and continuous integration practices. • Diagnose and resolve complex issues across browsers and platforms with a focus on user impact. • Foster a culture of ownership, inclusion, and technical excellence within the team.

Job Description: The HIM Tech (coding support) obtains documents needed for chart coding completion, runs reports, maintains weekly and monthly accounts receivable, and assists coders and managers as needed for the Peaks HIM coding team.Essential Functions - Works HIM HB Coding Dashboard daily to ensure the coding team has documentation needed to complete coding on charts. This includes calling, faxing, emailing, and messaging providers and departments for missing documentation. - Assigns high dollar charts to coders each day, works national provider identifier (NPI) list, and removes Diagnosis Related Groups (DRG) on class changes - Report running and maintenance of spreadsheets for data collection (daily AR, volumes report, over 15-day report, code holds, HIM WQ trending reports, and others). Completes malnutrition spreadsheet for three care sites. Attendance and minutes for coding team meetings. - Works state edits for Colorado Hospital Association (CHA) and Montana Hospital Association (MHA). - Assists as needed with billing/audit questions to ensure accurate reimbursement, facility inquiries, education, and statistical analysis. Adds billing indicator in Epic for coding rebills. - Faxes/uploads Inpatient Diagnosis Related Group (DRG) Validation denials to multiple insurance companies. - Works with patient access to ensure patient class is correct and for correction of registration/system errors, works with data integrity to ensure documents are on the correct visit, and works with revenue guardian team to ensure charges are correct. Skills - Problem Solving - Analysis and Reporting - Customer Service - Exceptional Communication - Attention to Detail - Interpersonal Skills - Works Independently and Collaboratively - Time Management - Administrative Duties Qualifications - High school diploma or GED required - General office experience or experience in a Health Information Management (HIM) department required - Associate's degree, Registered Health Information Technologist (RHIT), or Registered Health Information Administrator (RHIA) preferred - Intermediate knowledge of medical terminology preferred - Demonstrate understanding of hospital billing, reimbursement, and compliance - Experience with EPIC Electronic Health Record (EHR) preferred - Experience with Microsoft Suite (Excel, Word, Outlook). - Ability to communicate effectively and diplomatically within a multi-functional team Physical Requirements - Ongoing need for caregiver to see and read information, labels, monitors, and documents on a computer screen; identify and monitor equipment and supplies and be able to assess customer needs. - Frequent interactions with customers that requires employee to verbally communicate, hear, and understand spoken needs, issues, and information, quickly and accurately. - Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use for typing, phone, and cable set-up and use. - Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. - For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles. Location: Peaks Regional Office Work City: Broomfield Work State: Colorado Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.86 - $23.22 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.