• Serve as the managed care liaison and subject matter expert for joint venture hospital partners, revenue cycle billing and collections teams, and finance department leaders. • Compile and analyze payer performance metrics for reporting to organizational leadership. • Maintains up-to-date managed care contract databases to streamline collections, support analysis, and share contract terms efficiently. • Assist the revenue cycle team by loading and maintaining current payer rates in an insured allowed/payment validation module. • Perform random audits of claim payments to ensure payer compliance with managed care agreements. • Support special projects, including claim data analysis for contract negotiations, service line research, and pro formas for new market opportunities. • Build contract models to assess current performance yields and evaluate new contract proposals. • Collaborate with the revenue cycle team to identify underpaid/overpaid claims and develop initiatives to secure accurate payments. • Provide managed care insights and contract modeling (e.g., rate escalators, charge master updates, new contract yields) to support the finance team’s annual budget process. • Aid the revenue recognition team during month-end close by offering managed care perspectives on key revenue-influencing items. • Ensure compliance with federal and state price transparency regulations by preparing and maintaining required files. • Represent managed care in joint venture board meetings or monthly operational reviews as required. • Conduct financial data analysis and respond to internal/external inquiries from management.

Position Overview: Are you a marketing operations builder who loves turning strategy into clean execution, reliable data, and clear insights that directly drive qualified leads? We’re looking for a Marketing Operations & Analytics Manager to support our North America Marketing team. In this role, you will own the marketing execution and measurement engine – tools, data flows, email and webinar execution, and reporting – that power our lead generation, ABM, and webinar programs and help us consistently hit our leads generated and pipeline goals. You will report to the Head of Digital, Social & AI Marketing – North America and work closely with the End‑Customer Marketing Lead, Lead Management Associate, and Channel Marketing teams to make sure our campaigns run smoothly, our webinars are professional and scalable, and our data is trustworthy and actionable. This is not a strategy-only role. It is a hands-on position for someone who enjoys building campaigns, owning processes, and using data to improve performance and increase marketing-sourced and influenced leads. Your contribution is appreciated, and you will: Own and optimize marketing operations - Act as the day-to-day subject matter expert for our marketing automation/email platform (e.g., CIJ), supporting both end‑customer and channel campaigns that are measured on leads, conversion, and pipeline impact. - Translate campaign, ABM, and webinar plans into operational requirements and build the underlying journeys, forms, landing pages, and emails designed to capture and qualify demand. - Support special program management for selected tools and initiatives (e.g., Channext, JVEC), ensuring data flows, reporting, and campaign execution are aligned with overall lead and partner goals. - Maintain and improve templates, modules and SOPs to keep campaigns on-brand, efficient, and compliant. - Troubleshoot marketing automation issues in partnership with IT and vendors, documenting known issues and workarounds. Drive campaign, lead gen, ABM and webinar execution - Build, QA, and launch outbound campaigns and nurture flows based on approved briefs, with clear lead and conversion targets. - Operationalize lead generation and conversion programs by implementing journeys, nurture streams, and scoring logic (aligned with lead management and Sales) so that high‑intent leads are identified and passed to Sales quickly and accurately. - Lead end‑to‑end webinar operations for North America (end‑customer and channel): - Plan and schedule webinars with strategy owners, with a clear focus on registrations, attendance and follow‑up leads. - Coordinate stakeholders (content owners, speakers, Sales and Channel). - Own invitation, reminder, and follow‑up workflows, including email build, audience lists, and deployment. - Manage registration pages, forms, and integrations with CRM/MA. - Ensure timely post‑event follow‑up and lead hand‑off into CRM. - Support ABM execution by building and maintaining target account lists, segments, and workflows, ensuring ABM activities are correctly tracked and tied to account‑level engagement and lead creation. Manage data, lists and process hygiene - Own the intake, cleansing, and standardization of contact lists from partners, events, and other sources before they enter CRM/MA, so we can maximise usable, marketable contacts and avoid duplication. - Ensure channel‑sourced and partner‑provided lists are handled in a compliant, consistent way. - Become the “go‑to” owner for how lists are structured, segmented, and used within marketing tools to support targeted campaigns and higher response rates. - Work with the Lead Management Associate and IT/CRM teams so data models, fields, and configurations support campaign execution and reporting needs. Deliver analytics, reporting and insights - Build and maintain dashboards and recurring reports that cover: - Email and campaign performance, including leads generated, lead-to-MQL, and MQL-to-SAL conversion. - Webinar KPIs (registrations, attendance, engagement, follow‑up actions, leads created and pipeline influence where measurable). - Funnel performance and lead conversion, aligned to lifecycle definitions (MQL, SAL, SQL, etc.). - ABM performance at account and segment level, including engaged accounts and opportunities opened. - Provide clear, actionable insights and recommendations to the End‑Customer Marketing Lead, Channel Marketing, Sales and the broader team on: - What’s working in lead gen, conversion, and webinars. - Where leads stall in the funnel and how to improve. - Which segments, offers, and topics perform best for lead volume and quality. Enable and collaborate across teams - Act as a trusted partner to: - The End‑Customer Marketing Lead on execution, measurement, and optimization of end‑customer programs tied to lead and pipeline targets. - Channel Marketing on the operational delivery and measurement of partner‑facing campaigns and webinars. - The Lead Management Associate on reflecting lifecycle and routing rules in systems and dashboards. - Partner with the Head of Channel Marketing Operations on the structure and upkeep of Monday.com boards, helping ensure campaign, asset, and program tracking is accurate, up to date, and usable for decision‑making. - Provide light training and documentation so marketers can self‑serve basic tasks (e.g., simple list pulls or emails), while you own complex and high‑risk execution. - Help maintain and communicate a central marketing and webinar calendar from an ops perspective, coordinating with Channel to avoid audience fatigue and conflicts and to sequence campaigns for maximum lead impact. To perform well in the role, we imagine that you have: - 4–7+ years in marketing operations, demand generation, or growth/analytics in a B2B environment, ideally in teams measured on leads and pipeline contribution. - Hands-on experience with: - A marketing automation platform (e.g., CIJ, Marketo, HubSpot, Pardot). - A CRM (e.g., Microsoft Dynamics, Salesforce) and marketing–CRM integration. - Planning and operational execution of webinars (e.g., Teams Live, Zoom, ON24 or similar tools). - Strong understanding of email best practices, deliverability basics, and rigorous campaign QA. - Experience building and maintaining reports and dashboards (e.g., Power BI, Tableau, CRM/MA native reporting). - Comfortable working with data, including list manipulation, segmentation, and basic Excel/Sheets or SQL. - Familiarity with lead management concepts (MQL/SAL/SQL, funnel stages) and ABM is a strong plus. - Excellent communication and stakeholder‑management skills, able to translate technical and data topics into clear, actionable recommendations. Personal profile - Ops‑minded builder – you enjoy fixing broken processes, standardizing workflows, and making complex systems usable for others. - Detail‑oriented and quality‑driven, especially for outbound campaigns, webinars, and data changes. - Collaborative by default – you enable strategy owners, Channel Marketing and Sales, rather than competing with them. - Analytical and curious, asking what the data says and turning it into simple, practical actions that improve lead volume and quality. - Bias for action, moving quickly from insight to implementation while keeping stakeholders informed. Position Type and Expected Hours of Work - This is a full-time salary position working Monday through Friday. - Hours of operation: 8:00 AM – 5:00 PM - This role is fully remote Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. About Us GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. What We Offer • Generous benefits including PTO and paid holidays • 401(k) with company match • Paid parental leave and transition back to work benefits • Company HSA contribution • Discounted GN Group products We Encourage You to Apply Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferable skills. We highly value a mindset, motivation, and energy that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We Are Committed to an Inclusive Recruitment Process GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling people to hear more, do more, and be more than they ever thought possible. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today. Pay Transparency Notice: The salary range for this position is estimated to be between $93,731 - $156,218, depending on location, experience, skills, and internal equity. Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online.

Position Overview: Are you a marketing operations builder who loves turning strategy into clean execution, reliable data, and clear insights that directly drive qualified leads? We’re looking for a Marketing Operations & Analytics Manager to support our North America Marketing team. In this role, you will own the marketing execution and measurement engine – tools, data flows, email and webinar execution, and reporting – that power our lead generation, ABM, and webinar programs and help us consistently hit our leads generated and pipeline goals. You will report to the Head of Digital, Social & AI Marketing – North America and work closely with the End‑Customer Marketing Lead, Lead Management Associate, and Channel Marketing teams to make sure our campaigns run smoothly, our webinars are professional and scalable, and our data is trustworthy and actionable. This is not a strategy-only role. It is a hands-on position for someone who enjoys building campaigns, owning processes, and using data to improve performance and increase marketing-sourced and influenced leads. Your contribution is appreciated, and you will: Own and optimize marketing operations - Act as the day-to-day subject matter expert for our marketing automation/email platform (e.g., CIJ), supporting both end‑customer and channel campaigns that are measured on leads, conversion, and pipeline impact. - Translate campaign, ABM, and webinar plans into operational requirements and build the underlying journeys, forms, landing pages, and emails designed to capture and qualify demand. - Support special program management for selected tools and initiatives (e.g., Channext, JVEC), ensuring data flows, reporting, and campaign execution are aligned with overall lead and partner goals. - Maintain and improve templates, modules and SOPs to keep campaigns on-brand, efficient, and compliant. - Troubleshoot marketing automation issues in partnership with IT and vendors, documenting known issues and workarounds. Drive campaign, lead gen, ABM and webinar execution - Build, QA, and launch outbound campaigns and nurture flows based on approved briefs, with clear lead and conversion targets. - Operationalize lead generation and conversion programs by implementing journeys, nurture streams, and scoring logic (aligned with lead management and Sales) so that high‑intent leads are identified and passed to Sales quickly and accurately. - Lead end‑to‑end webinar operations for North America (end‑customer and channel): - Plan and schedule webinars with strategy owners, with a clear focus on registrations, attendance and follow‑up leads. - Coordinate stakeholders (content owners, speakers, Sales and Channel). - Own invitation, reminder, and follow‑up workflows, including email build, audience lists, and deployment. - Manage registration pages, forms, and integrations with CRM/MA. - Ensure timely post‑event follow‑up and lead hand‑off into CRM. - Support ABM execution by building and maintaining target account lists, segments, and workflows, ensuring ABM activities are correctly tracked and tied to account‑level engagement and lead creation. Manage data, lists and process hygiene - Own the intake, cleansing, and standardization of contact lists from partners, events, and other sources before they enter CRM/MA, so we can maximise usable, marketable contacts and avoid duplication. - Ensure channel‑sourced and partner‑provided lists are handled in a compliant, consistent way. - Become the “go‑to” owner for how lists are structured, segmented, and used within marketing tools to support targeted campaigns and higher response rates. - Work with the Lead Management Associate and IT/CRM teams so data models, fields, and configurations support campaign execution and reporting needs. Deliver analytics, reporting and insights - Build and maintain dashboards and recurring reports that cover: - Email and campaign performance, including leads generated, lead-to-MQL, and MQL-to-SAL conversion. - Webinar KPIs (registrations, attendance, engagement, follow‑up actions, leads created and pipeline influence where measurable). - Funnel performance and lead conversion, aligned to lifecycle definitions (MQL, SAL, SQL, etc.). - ABM performance at account and segment level, including engaged accounts and opportunities opened. - Provide clear, actionable insights and recommendations to the End‑Customer Marketing Lead, Channel Marketing, Sales and the broader team on: - What’s working in lead gen, conversion, and webinars. - Where leads stall in the funnel and how to improve. - Which segments, offers, and topics perform best for lead volume and quality. Enable and collaborate across teams - Act as a trusted partner to: - The End‑Customer Marketing Lead on execution, measurement, and optimization of end‑customer programs tied to lead and pipeline targets. - Channel Marketing on the operational delivery and measurement of partner‑facing campaigns and webinars. - The Lead Management Associate on reflecting lifecycle and routing rules in systems and dashboards. - Partner with the Head of Channel Marketing Operations on the structure and upkeep of Monday.com boards, helping ensure campaign, asset, and program tracking is accurate, up to date, and usable for decision‑making. - Provide light training and documentation so marketers can self‑serve basic tasks (e.g., simple list pulls or emails), while you own complex and high‑risk execution. - Help maintain and communicate a central marketing and webinar calendar from an ops perspective, coordinating with Channel to avoid audience fatigue and conflicts and to sequence campaigns for maximum lead impact. To perform well in the role, we imagine that you have: - 4–7+ years in marketing operations, demand generation, or growth/analytics in a B2B environment, ideally in teams measured on leads and pipeline contribution. - Hands-on experience with: - A marketing automation platform (e.g., CIJ, Marketo, HubSpot, Pardot). - A CRM (e.g., Microsoft Dynamics, Salesforce) and marketing–CRM integration. - Planning and operational execution of webinars (e.g., Teams Live, Zoom, ON24 or similar tools). - Strong understanding of email best practices, deliverability basics, and rigorous campaign QA. - Experience building and maintaining reports and dashboards (e.g., Power BI, Tableau, CRM/MA native reporting). - Comfortable working with data, including list manipulation, segmentation, and basic Excel/Sheets or SQL. - Familiarity with lead management concepts (MQL/SAL/SQL, funnel stages) and ABM is a strong plus. - Excellent communication and stakeholder‑management skills, able to translate technical and data topics into clear, actionable recommendations. Personal profile - Ops‑minded builder – you enjoy fixing broken processes, standardizing workflows, and making complex systems usable for others. - Detail‑oriented and quality‑driven, especially for outbound campaigns, webinars, and data changes. - Collaborative by default – you enable strategy owners, Channel Marketing and Sales, rather than competing with them. - Analytical and curious, asking what the data says and turning it into simple, practical actions that improve lead volume and quality. - Bias for action, moving quickly from insight to implementation while keeping stakeholders informed. Position Type and Expected Hours of Work - This is a full-time salary position working Monday through Friday. - Hours of operation: 8:00 AM – 5:00 PM - This role is fully remote Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. About Us GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. What We Offer • Generous benefits including PTO and paid holidays • 401(k) with company match • Paid parental leave and transition back to work benefits • Company HSA contribution • Discounted GN Group products We Encourage You to Apply Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferable skills. We highly value a mindset, motivation, and energy that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well. We Are Committed to an Inclusive Recruitment Process GN welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling people to hear more, do more, and be more than they ever thought possible. GN operates in more than 90 countries across the world. Founded in 1869, GN has more than 7,000 employees today. Pay Transparency Notice: The salary range for this position is estimated to be between $93,731 - $156,218, depending on location, experience, skills, and internal equity. Compensation for roles at GN depends on a wide array of factors including but not limited to location, role, skill set, and level of experience. To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays. GN participates in E-Verify. View the E-Verify poster here. View the Right to Work poster here. Disability Accommodation If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail bloomington-humanresources@gnresound.com. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online.

We are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. About First Advantage First Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services. Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale. What You'll Do: We are seeking a highly experienced and strategic Senior Director of Data Analytics to lead our data analytics initiatives with a strong focus on Business Intelligence (BI), Power BI, Microsoft Fabric, Data Analytics Expressions (DAX), Google Looker and Redshift. This leadership role will drive the development and execution of data strategies that empower the organization with actionable insights, enhance decision-making, and support business growth. The ideal candidate will have deep expertise in BI tools, advanced analytics, and team leadership, combined with a passion for transforming data into impactful business outcomes. Responsibilities: - Lead and oversee the design, development, and deployment of BI solutions using Power BI and Microsoft Fabric as well as other analytics platforms like Redshift and Google Looker. - Drive the creation and optimization of complex data models, reports, and dashboards leveraging Data Analytics Expressions (DAX) and other relevant technologies. - Develop and implement data analytics strategies that align with business objectives and support data-driven decision-making across the organization. - Manage and mentor a high-performing team of data analysts, BI developers, and data engineers, fostering a culture of innovation and continuous improvement. - Collaborate with cross-functional teams including Product, Finance, Marketing, and Operations to understand data needs and deliver tailored analytics solutions. - Establish best practices for data governance, quality, and security in analytics processes. - Monitor and evaluate emerging BI and analytics technologies to ensure the organization remains at the forefront of data innovation. - Communicate complex data insights and analytics findings to executive leadership and stakeholders in a clear and actionable manner. - Oversee the integration of data from multiple sources to create unified, comprehensive analytics platforms. - Drive initiatives to improve data literacy and analytics adoption across the organization. What You Will Need to be Successful: - Bachelor’s degree in Data Science, Computer Science, Statistics, Business Analytics, or a related field; advanced degree preferred. - 10+ years of experience in data analytics, BI, or related roles, with at least 5 years in a leadership capacity. - Extensive hands-on experience with Power BI, including advanced proficiency in Data Analytics Expressions (DAX). - Understanding Google Looker and Redshift. - Proven track record of leading successful BI and analytics projects in complex, data-driven environments. - Deep understanding of data modeling, ETL processes, and data warehousing concepts. - Excellent leadership and team management skills, with experience building and scaling analytics teams. - Strong analytical and problem-solving abilities, with a focus on delivering business value. - Exceptional communication skills, capable of translating technical concepts for non-technical audiences. - Experience with SQL, Python, R, or other data analysis tools is a plus. - Knowledge of cloud data platforms (e.g., Azure, AWS) and modern data architecture is desirable. Why Join Us at First Advantage? At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact. First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development. - Employee Impact Groups - FA Cares volunteer opportunities - Mentorship Advantage Program - SOAR, award-winning manager development program What Are You Waiting For? Apply Today! You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now United States Equal Opportunity Employment: First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.