Emerus Holdings, Inc.

Role Description The purpose of this position is to provide coordination of care during the admission and transfer process. The goal of the position is to enhance the quality of patient care through innovative and cost-effective best practices. This position promotes multidisciplinary integration to ensure successful continuity of care. - Responsible for coordinating hospital admissions and transfers - Facilitates conference calls between providers to coordinate continuity of care - Identify, resolve, and escalate issues, process deviations, and service failures to leadership - Maintain regulatory compliance with all state and federal regulatory agencies including, but not limited to, CMS Conditions of Participation, EMTALA, DNV, and HIPAA - Adhere to all company and departmental values, policies, processes, and procedures - Maintain detailed and accurate documentation of all admissions, transfers, conference calls, and all other activities related to essential job functions - Communicates accurately and timely with a multi-disciplinary team including but not limited to providers, nurses, administrators on-call, hospital leadership, partner facilities, and non-partner facilities - Establish good rapport and cooperative working relationships with partner transfer centers, non-partner transfer centers, and all other referral sources - Maintain a positive, professional, and collaborative demeanor in all interactions (oral, telephone, written, and electronic) - Provide superior customer service by listening, communicating empathetically and effectively in all interactions (oral, telephone, written, and electronic) - Adapt to change with a willing and innovative spirit - Meets all individual and departmental goals and quality standards as assigned - Safeguard sensitive and confidential company information including patient PHI in remote work environment - Apply clinical knowledge derived from education and experience as a foundation for gathering and reporting appropriate clinical data to ensure continuity of care - Perform other duties as assigned Qualifications - 2 years hospital related or Emergency Room experience, required - LVN or EMT, required - Healthcare transfer center experience, preferred - Superior interpersonal skills - Maintain a high degree of professionalism - Ability to manage multiple tasks simultaneously - Assume personal responsibility for actions - Possess a strong technical aptitude - Demonstrate a friendly and service-oriented demeanor - Strong attention to detail, organizational skills and follow-through discipline required - Position requires fluency in English, written and oral communication

• Manage, configure, test, and maintain Workday HCM business processes, objects, condition rules, notifications, EIBs, Workday security roles, and system configurations at an advanced level • Troubleshoot complex Workday issues • Lead functional testing for Workday bi-annual releases, identifying system impacts and recommending enhancements • Maintain system documentation, process maps, configuration logs, and training materials • Develop and maintain advanced Workday reports (including calculated fields, custom reports, matrix reports, dashboards, discovery boards) • Conduct data audits to ensure accuracy, compliance, and system integrity • Collaborate with Payroll, Benefits, Finance, Talent, and Compliance teams to support Workday-enabled processes • Recommend process improvements and automation opportunities using Workday functionality • Deliver on cross-functional HR technology projects according to established timelines and metrics

• Develop and execute an enterprise-wide strategic marketing plan and roadmap aligned to Emerus’ business growth goals. • Translate organizational strategy into clear marketing plans, campaigns, budgets, timelines and measurable outcomes. • Lead market segmentation, competitive intelligence and growth opportunity identification to inform marketing priorities. • Partner with leadership to support market expansion, facility-level growth and service-line growth strategies. • Establish marketing as a measurable growth function tied to patient acquisition, conversion, reputation and overall market performance. • Build and lead a modern marketing operating system for Emerus, including planning processes, campaign calendars, workflows, reporting cadences and accountability structures. • Manage agency, media, technology and vendor partners to ensure strong execution, efficiency and ROI. • Evaluate and optimize marketing technology, automation, analytics and AI-enabled tools to improve speed, personalization, targeting and performance. • Use data, automation and AI-enabled capabilities to support patient journey optimization, campaign segmentation, demand forecasting, content development and performance reporting. • Partner with IT, operations, clinical teams, Talent Acquisition and hospital leadership to align marketing with business needs. • Build, lead and develop a high-performing marketing team with clear priorities, accountability and performance expectations. • Cultivate a culture of marketing empowerment, continuous improvement and test-and-learn experimentation using automation, data and market insights. • Strengthen the Emerus brand across enterprise and local market touchpoints. • Ensure messaging is clear, consistent, differentiated and aligned to Emerus’ patient-centric positioning. • Balance enterprise brand standards with local market needs and competitive dynamics. • Support PR, thought leadership, executive communications and employer brand initiatives as needed. • Own and optimize the end-to-end digital ecosystem for Emerus and its joint venture neighborhood hospital brands, including web, SEO, social, paid media and patient access channels. • Lead development of a modern, consumer-centric digital environment that drives patient acquisition, engagement, retention and conversion across digital touchpoints. • Oversee omnichannel marketing strategies to ensure a consistent patient experience across platforms. • Drive website optimization, UX and digital funnels to maximize conversion rates and engagement.

• Coordinate assigned projects from initiation through completion, delivering both on-time and within budget • Be the point of contact and coordinate all departments necessary for the projects • Manage resources with peers and functional managers • Identify and manage project risks and issues • Report on project budgets • Provide frequent project status to management and project teams • Create long- and short-term plans, setting targets for milestones and adhering to deadlines • Develop and manage Activation and Operations Readiness plans for new hospital openings

• Develop architecture, execute projects, and troubleshoot server hardware & software, system applications, and data processing • Primary contact for data center infrastructure, cloud service, and server operations including provisioning, maintenance, backup & recovery • Acts as a strategic advisor to IT Infrastructure leadership • Manage computer servers, network health, file backups, antivirus and EDR servers • Perform maintenance windows, testing, disaster recovery planning or unplanned outages • Oversee email service including administration and provisioning of mailboxes, calendars and distribution lists • Document system configurations and track changes • Provide mentorship and technical leadership to system administrators and support staff • Serve as escalation point for System administrators, Desktop and Helpdesk analysts

• Review clinical documentation and diagnostic results to extract data and apply appropriate ICD-10-CM and CPT-4 to include IV infusion and injection codes • Review clinical documentation and diagnostic results to extract data and apply HCPCS and facility level Evaluation & Management codes for billing • Abstract and code diagnoses and procedures from health records by using appropriate classification systems • Attend staff meetings or other company sponsored or mandated meetings as required • Perform additional duties as assigned • Ability to work off hours and overtime

• Serve as the managed care liaison and subject matter expert for joint venture hospital partners, revenue cycle billing and collections teams, and finance department leaders. • Compile and analyze payer performance metrics for reporting to organizational leadership. • Maintains up-to-date managed care contract databases to streamline collections, support analysis, and share contract terms efficiently. • Assist the revenue cycle team by loading and maintaining current payer rates in an insured allowed/payment validation module. • Perform random audits of claim payments to ensure payer compliance with managed care agreements. • Support special projects, including claim data analysis for contract negotiations, service line research, and pro formas for new market opportunities. • Build contract models to assess current performance yields and evaluate new contract proposals. • Collaborate with the revenue cycle team to identify underpaid/overpaid claims and develop initiatives to secure accurate payments. • Provide managed care insights and contract modeling (e.g., rate escalators, charge master updates, new contract yields) to support the finance team’s annual budget process. • Aid the revenue recognition team during month-end close by offering managed care perspectives on key revenue-influencing items. • Ensure compliance with federal and state price transparency regulations by preparing and maintaining required files. • Represent managed care in joint venture board meetings or monthly operational reviews as required. • Conduct financial data analysis and respond to internal/external inquiries from management.

Role Description We are seeking a highly motivated and detail-oriented Clinical Informatics Analyst to join our healthcare informatics team. This role plays a crucial part in leveraging data and technology to improve clinical outcomes, operational efficiency, and patient care quality within our healthcare organization. The Clinical Informatics Analyst position specializes in design development, testing, implementation support, training, and quality assurance of Clinical Information Systems (CIS) throughout the enterprise. Essential Job Functions - Provides technical expertise in implementing and utilizing CIS technologies to support Emerus clinical workflows throughout the enterprise and joint ventures. - Assist in ongoing collaboration efforts with operational, financial, clinical, and technical stakeholders to ensure optimal support of the CIS is achieved and maintained. - Provides CIS education program development, implementation, and support. - Provides clinical expertise into the design and validation of reporting tools. - Provides planning, design, development and testing of supported clinical systems. - Supports and maintains CIS training environments. - Assists CIS testing of the EMR. - Works with the Joint Venture partner on EMR build, structure, testing, and training in accordance to Emerus policy and structure. - Supports the process analysis for optimizing clinical workflows, as necessary. - Investigates and develops clinical decision support (CDS) tools, within all the CIS, assisting the providers and clinicians, in the care of their patients. - Troubleshoot technical issues related to clinical informatics systems and implement solutions in a timely manner. - Acts as a bridge between our field operations staff and our information Technology Teams. - Remains current on all CMS requirement and regulations. - Assists with clinical data mining, analysis, and interpretation. - Assists in maintaining Change Management Structure with all CIS used in clinical operations. - Provides facility go-live support, independently, and serve as point of contact for ongoing production maintenance/support and troubleshooting. - Provides customer support at a level consistent with Emerus’ standard of excellence. - Responsible for helping develop and maintain a detailed workflow-based curriculum for designated EHRs. - Supports and maintains an active super user program and facilitates end training via a blended learning program. - Develops, facilitates, and supports proficiency measures for CIS training curriculums. - Supports EU EMR training program that allows for optimal knowledge transfer for Go-live. - Maintains the Emerus Learning Management System (LMS) and enrolls new end users. - Develops, and delivers classroom and virtual style, as well as module-based training on assigned applications and projects. - Facilitates clinical system orientation training programs for physicians, clinical staff, and operational staff independently. - Develops and maintains E-Learning content and publishes to LMS platforms. - Serves as a resource to super users and other team. - Reviews Joint Venture EMR Change Notices and attends Joint Venture CIS meetings to determine educational needs for end users. - Serves as an EMR Knowledge expert. Other Job Functions - Provides support to the Manager of Clinical Informatics and the Chief Medical Information Officer. - Maintains confidentiality regarding information being processed, stored, or accessed by the CIS. - Provide routine status reports of activities. - Prepares CIS materials and provides demonstrations to leadership, as required. - Serves as a resource to leadership. - Attend staff meetings or other company-sponsored or mandated meetings as required. - Overnight travel up to 20%. - Perform additional duties as assigned. - Maintains Teams, SharePoint, and Project tracking site. - Works with and/or coordinates internal team meetings. Qualifications - Clinical background or licensure (RN, LPN) preferred. - Minimum 3-years Cerner (FirstNet/PowerChart) or Epic (ASAP/ClinDoc) including direct support of provider and clinical staff end users. - Minimum 3 years of experience with Clinical Informatics, instructional design and/or analytics. - Experience with e-learning platforms such as Adobe Captivate, Articulate Storyline 2 or Camtasia preferred. - Ability to compile, code and categorize, and verify information/data. - Project management experience, particularly in healthcare IT implementations. - Working knowledge of Emergency Department and Inpatient Department operations. - Strong collaboration and teamwork skills. - Knowledge of healthcare regulations and standards (e.g., HIPAA, Meaningful Use). - Experience with adult education, instructional design and curriculum delivery, required. - Excellent communication and interpersonal skills, with the ability to collaborate effectively across multidisciplinary teams. - Proficient with Microsoft Office (Visio, Excel, Word, and PowerPoint). - Demonstrates highly developed communication skills, including listening, inquiry and delivering clear messages both verbally and in writing. - Ability to present in front of professional groups and leadership. - Strong organizational, coordination, and follow up skills. - Strong analytical and problem-solving skills. - Ability to adhere to time schedules to meet project deadlines.

About Us Ready to elevate your healthcare sourcing career? We’re seeking a Senior Talent Acquisition Sourcing Partner with 5+ years of experience to lead strategic clinical sourcing efforts. Join a high-performing, collaborative team within a growing organization where patients and people come first. HIGHLIGHTS JOB TYPE: Full-time LOCATION: Remote, strong preference to candidates in the Greater Houston area We are Emerus, the leader in small-format hospitals. We partner with respected and like-minded health systems who share our mission: To provide the care patients need, in the neighborhoods they live, by teams they trust. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare, and WellSpan. Our innovative hospitals are fully accredited and provide highly individualized care. Emerus' commitment to patient care extends far beyond the confines of societal norms. We believe that every individual who walks through our doors deserves compassionate, comprehensive care, regardless of their background, identity, or circumstances. We are committed to fostering a work environment focused on teamwork that celebrates diversity, promotes equity and ensures equal access to information, development and opportunity for all of our Healthcare Pros. Position Overview The Senior Talent Acquisition Sourcing Partner is responsible for driving proactive sourcing strategies to support the organization’s current and future hiring needs. This role partners closely with our Talent Acquisition Partners and hiring leaders to identify, engage, and build pipelines of high-quality candidates, particularly for hard-to-fill, niche, and business-critical roles. This position leverages market intelligence, innovative sourcing techniques, and data-driven insights to influence recruiting strategies, improve candidate quality, and enhance overall hiring outcomes. The Senior Talent Acquisition Sourcing Partner plays a key role in building long-term talent pipelines and strengthening the organization’s competitive position in the talent market. Essential Job Functions - Partner with Talent Acquisition Partners and hiring leaders to understand position requirements, business priorities, and ideal candidate profiles - Develop and execute targeted sourcing strategies and campaigns to attract qualified candidates, with a focus on passive talent and hard-to-fill roles - Build and maintain strong pipelines of candidates for critical and recurring roles, ensuring a steady flow of qualified talent - Source candidates through a variety of channels, including social media, job boards, networking, employee referrals, Boolean search, and applicant tracking systems - Engage and nurture relationships with passive candidates, acting as a talent advisor to promote opportunities and enhance candidate experience - Conduct market and industry research to provide insights on talent availability, competitor activity, and compensation trends - Translate labor market data and sourcing metrics into actionable recommendations for Talent Acquisition Partners and hiring leaders - Identify and optimize sourcing channels, tools, and strategies to improve efficiency, conversion rates, and candidate quality; proactively leverage AI strategies and stay current on market trends - Collaborate with Talent Acquisition Partners to align sourcing strategies with overall recruiting goals and hiring timelines - Track and document candidate activity, sourcing efforts, and pipeline progress within the applicant tracking system - Consistently meet or exceed established sourcing metrics and pipeline goals to support timely and high-quality hiring outcomes Other Job Functions - Support talent acquisition campaigns, events, and workforce planning initiatives - Research and recommend new sourcing tools, technologies, and process improvements - Assist with interview coordination, scheduling, and logistical support as needed - Participate in team meetings and contribute to ongoing process enhancements within Talent Acquisition - Perform additional duties as assigned - Ability to work off-hours when required Basic Qualifications - High School Diploma or GED required; Bachelor’s degree preferred - 5+ years of talent sourcing, required - Healthcare industry sourcing experience, strongly preferred - Demonstrated experience utilizing multiple sourcing platforms and techniques (e.g., LinkedIn, job boards, Boolean search, social searches, networking, etc.) - Experience with applicant tracking systems required; iCIMS & Workday experience preferred - Review market trends and data to identify opportunities, develop new sourcing strategies, and explore innovative approaches to attract top talent - Proficiency with Microsoft Office (Excel, Word, PowerPoint, and Outlook) required - Strong organizational skills with the ability to manage multiple priorities and meet deadlines - Excellent written and verbal communication skills; must be fluent in English

• Develop, implement, and continuously improve the compliance program, policies, and procedures; align to OIG/CMS expectations and industry best practices. • Establish and maintain an enterprise risk management approach that identifies, assesses, mitigates, and monitors key risks (clinical, operational, financial, regulatory, and reputational). • Assist with federal/state surveys, audits, and oversight activities. • Oversee intake, triage, and investigation of hotline reports, complaints, and potential violations; ensure consistent documentation, confidentiality, root cause analysis, and corrective action. • Partner with Privacy and Information Security leaders on HIPAA/privacy incident management, breach risk assessments, mitigation plans, and required notifications. • Build and manage a risk-based annual work plan; oversee auditing and monitoring activities (e.g., EMTALA, billing/claims, documentation, patient rights, conflicts of interest) and track trends and outcomes. • Drive development, implementation, and verification of corrective action plans; define owners, milestones, and effectiveness measures. • Design and oversee compliance and risk training; promote speak-up culture, non-retaliation, and operational integration of compliance requirements. • Prepare and present compliance/risk metrics, significant matters, and program updates to executive leadership, committees, and Boards; advise on risk tolerance and escalation decisions. • Oversee development, review, and maintenance of compliance and risk-related policies, standards, and guidance; ensure policies are operationalized and accessible. • Collaborate on third-party due diligence and contracting controls impacting compliance, privacy, and security obligations. • In partnership with Legal and Risk, coordinate intake and tracking of litigation matters impacting the organization; support document retention and legal holds, discovery readiness, and collection of records; monitor trends, reserves/exposure (as appropriate), and remediation actions to reduce future risk. • Partner with Legal, Quality/Patient Safety, and insurance partners on claim trends, event investigations, and risk mitigation strategies (as applicable to the organization). • Recruit, develop, and lead a high-performing team; establish goals, performance expectations, and a continuous improvement mindset.