Smiths Group plc logo
Smiths Group plc

Pioneers of progress: Engineering a better future.

Field Service Technician I

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+Since 1851H1B No SponsorCompany SiteLinkedIn

Location

Alaska

Posted

48 days ago

Salary

$58.8K - $87.6K / year

Seniority

Senior

Associate Degree3 yrs expExperience acceptedEnglish

Job Description

Field Service Technician I

Smiths Group plc

• Responsible for meeting daily service repair needs and driving customer satisfaction • Installs, repairs and maintains equipment in the field; provides customer training as required • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis • Order, install, and return parts and manages repair parts cycle time • Reviews all logs for open issues and prepares formal reports to customers as necessary • Participates in Service Sales opportunities and assists with promoting and implementing revenue programs • Ensures that tools and test equipment are properly maintained and calibrated • Assesses product/equipment performance based on field support data; recommends modifications or improvements • Seeks to provide technical support to customers and other service professionals as required • Complies with all applicable U.S. export control and security regulations.

Job Requirements

  • Associate’s Degree/Related Trade Certification (electrical, electronic, mechanical)/Military Training (electrical, mechanical, electronics)
  • Minimum of 1-3 years experience directly involved in troubleshooting and field repair of electrical and electronic systems and equipment
  • Individuals shall possess excellent communications skills and have a strong orientation for customer focus and teamwork
  • Must be willing & able to travel at short notice

Benefits

  • Medical, dental & vision insurance
  • 401(k) with company match
  • Paid time off
  • Flexible work arrangements
  • Professional development opportunities

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