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Service Engineer – X-ray

Field EngineerField EngineerFull TimeRemoteSeniorTeam 10,001+H1B SponsorCompany SiteLinkedIn

Location

France

Posted

44 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expFrench

Job Description

Service Engineer – X-ray

Philips

• Receive, analyze, and log technical requests for our DXR solutions • Perform remote diagnostics to efficiently resolve incidents • Create and manage Work Orders with transparent communication to the customer • Handle complaints and safety-related escalations • Contribute to knowledge development by writing knowledge base articles

Job Requirements

  • Strong customer-oriented mindset ("Customer First")
  • Excellent written communication skills and advanced proficiency in technical documentation
  • Strong analytical skills and ability to resolve problems remotely
  • Minimum three years' experience in an engineering, medical, or scientific environment
  • Prior experience in a role involving direct, ongoing customer interaction

Benefits

  • Health benefits
  • 401(k)
  • Flexible working hours
  • Paid time off
  • Remote work options

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