Job Overview Sr. Technical Application Engineer - South Central Region (TX, OK, AR, LA) The Sr. Technical Application Engineer is the primary technical resource for the team of Sales Directors tasked with selling Hubbell Utility Solutions. Sr. Technical Application Engineers are responsible for working within the Sales team as the key technical advisors and product advocates for Hubbell Utility Solutions. They should be able to articulate market and product positioning to both business and technical users, representing the technical aspects of how the Aclara portfolio solves specific utility problems. The Sr. Technical Application Engineer collaborates with Inside and Outside Sales, Product Management, Product Marketing, Project Management, Engineering, and Technical Support resources to ensure proposed deals include technical solutions that accurately address customer needs and are appropriately supported by key technical decision-makers within Hubbell. #LI-CH1 A Day In The Life - Collaborate with Sales Directors to scope technical solutions to address utility requirements, and recommend solutions that optimize value for both the customer and Hubbell - Develop and deliver demonstrations of hardware and software solutions - Understand utility systems and software and articulate how Hubbell solutions interface with and provide value to the utility - Represent solutions in customer meetings and at field events such as conferences, seminars, trade shows, short-list meetings, etc. - Review and respond to functional and technical elements of RFIs/RFPs - Convey customer requirements to Product Management hardware and software teams - Provide technical sales support to distributors and manufacturer representatives - Provide coaching and professional development to Inside and Outside Salespeople in order to improve their product knowledge, utility savvy, and technical sales skills - Provide pre-sales technical assistance and product education, and after-sales support services What will help you thrive in this role? - Bachelor’s degree in an Engineering discipline required; Bachelor’s degree in Electrical or Computer Engineering preferred. - Master’s degree in Business or equivalent area of study, preferred. - 10+ years’ experience working within the utility industry required, direct utility experience a plus. - Advanced Smart Grid knowledge: Metering, AMI, Distribution Automation and Technologies, Demand Response, etc. – as well as utility back-office systems and operation is required. - Experience in Electric Utility Engineering and/or Operations role is preferred. - Experience working with Hubbell / Aclara solutions is preferred. - Ability to develop and deliver compelling software product presentations and demonstrations. - Able to effectively communicate independently or as a member of a team. - Must be motivated, goal-oriented, and persistent. - Ability to work independently without daily supervision. - Ability to travel up to 50% via air or land. - This is a remote position, with the incumbent located in either TX, OK, AR, LA. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.

Overview DecisionPoint seeks Application Engineers (Tier 2) to provide advanced technical support, troubleshooting, and sustainment for a mission-critical Department of Defense (DoD) enterprise application environment. These roles will support day-to-day operations by diagnosing application-level issues, implementing fixes, and coordinating escalations with Tier 3 engineers and system administrators to ensure operational continuity and compliance with SLAs. The Application Engineer will play a key role in maintaining the stability, performance, and security of deployed applications, supporting incident resolution, system updates, and user access troubleshooting in accordance with DoD cybersecurity and operational standards. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibilities The Application Engineer, Mid (Tier 2) will: - Provide Tier 2 application support, resolving issues escalated from Tier 1 help desk personnel and coordinating with Tier 3 engineers for complex problems. - Troubleshoot and resolve application, database, and integration-related issues affecting end users and mission workflows. - Support application incident, problem, and change management activities following ITIL-aligned processes. - Conduct log analysis, query execution, and performance checks to identify root causes of system disruptions or degraded functionality. - Collaborate with developers, cybersecurity personnel, and system administrators to validate patches, releases, and security updates. - Perform configuration management and validation for application-level settings and data connections. - Support access management and account troubleshooting within secure, role-based environments. - Document all findings, resolutions, and technical changes in the ITSM tool (e.g., ServiceNow, Jira, Remedy). - Participate in test and deployment support for software updates, ensuring successful implementation with minimal user impact. - Maintain awareness of known issues, recurring incidents, and root cause trends to drive proactive solutions. - Validate application monitoring and alerting configurations to ensure continuous visibility into system performance. - Contribute to knowledge base articles and SOPs, sharing lessons learned and resolutions for recurring incidents. - Support after-hours maintenance windows and on-call rotations as needed for critical issue resolution. - Adhere to DoD cybersecurity, RMF, and operational security (OPSEC) policies when handling system data and incident information. Qualifications Clearance Requirement: - Must hold an active Top Secret clearance. Education: - Bachelor’s degree in Computer Science, Information Systems, or a related technical discipline. Experience: - Minimum 5 years of experience providing application or system support within a federal or defense IT environment. - Demonstrated success troubleshooting and resolving application and data integration issues. - Experience with incident management, service operations, and escalation handling across IT service tiers. Technical Knowledge: - Proficiency in Windows and Linux system environments for application support. - Familiarity with SQL and database query tools for investigating performance and data access issues. - Experience using ITSM systems such as ServiceNow, Jira Service Management, or Remedy. - Knowledge of log analysis tools and monitoring platforms such as Splunk, CloudWatch, or ELK Stack. - Familiarity with REST APIs, integrations, and middleware troubleshooting. - Understanding of DoD cybersecurity compliance requirements, including RMF, STIGs, and account management protocols. - Experience supporting cloud-hosted applications within AWS GovCloud or similar IL-classified environments. Certifications (Preferred): - CompTIA Security+ CE or equivalent DoD 8570 certification (required baseline). - ITIL v4 Foundation certification (preferred). - AWS Certified SysOps Administrator or related certification (preferred). Skills: - Excellent troubleshooting and analytical abilities. - Strong communication skills for coordination with end users and technical teams. - Detail-oriented documentation and adherence to escalation workflows. - Ability to work independently and manage multiple concurrent tickets in a fast-paced, mission-critical environment. - Commitment to service excellence, responsiveness, and operational reliability. Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

• Monitor and test information systems to identify vulnerabilities • Execute or manage the remediation of identified vulnerabilities • Respond to security incidents and perform root cause analysis • Assess and understand PandaDoc’s current security framework and future architecture, providing recommendations for risk reduction • Design, implement, maintain, and evangelize automated security solutions • Work closely with engineering teams to implement new security controls • Analyze and monitor relevant security threats and prevention measures based on industry trends and standards • Perform cloud services hardening, including reviewing roles and permissions for services and APIs • Help address emergent threats in AI security as PandaDoc deploys AI in its product and for internal use

• Embed security into the SDLC by partnering with Engineering to implement secure design patterns, conduct threat modeling, and deliver developer-focused AppSec training • Lead and perform application security assessments including SAST, DAST, SCA, and manual code review across web, mobile, and API surfaces • Drive API security across internal and external services — including authentication, authorization, rate limiting, and abuse prevention controls • Own and mature the vulnerability management program, including prioritization frameworks, SLA tracking, and cross-functional remediation coordination • Champion software supply chain security initiatives, including SBOM generation, dependency risk analysis, and third-party component vetting • Assist GRC with technical third-party risk reviews and vendor security assessments • Respond to and lead security incidents in a measured, programmatic, and timely manner — from identification through post-incident review • Implement and iterate on security automation and orchestration to improve detection, response, and coverage at scale • Implement, monitor, and continuously improve security controls across cloud infrastructure, endpoints, and the product • Assess and mitigate AI-specific security risks across Branch's use of LLMs and AI-powered features, including prompt injection, model abuse, and insecure output handling