PandaDoc

• Own PandaDoc's social strategy, including content pillars, platform priorities, tone of voice, and how it ladders to GTM goals • Plan and execute organic social content across channels including LinkedIn, YouTube, Instagram, X, and others, with a heavy emphasis on LinkedIn for B2B reach • Produce your own visual and video content — shooting and editing short-form video, creating graphics and social assets, and pulling in the Brand Studio team for high-priority work • Build and manage our influencer program: working with Paid Media on paid partnerships while developing a point of view on where organic influencer campaigns could extend our reach • Support the EGC (executive-generated content) program, including ghostwriting for senior leaders and building LinkedIn content that feels human, not corporate • Own social listening and community engagement: know what people are saying about our category, our competitors, and our brand, and be an active voice in those conversations • Partner with Paid Media so organic and paid social are aligned and amplify each other • Build and run a performance reporting cadence: what worked, what didn't, and what we're testing next — proactively shared with leadership and the team • Experiment systematically: test formats, hooks, and timing, document what you learn, and share it with the team

• Design, build, and deploy foundational GTM models, including Customer Lifetime Value (LTV) forecasting, Marketing and Sales Attribution, and Propensity models. • Partner with GTM teams to design and analyze controlled experiments across various channels, including website A/B testing, pricing experiments, and marketing campaign effectiveness. • Execute proactive, complex analytical deep dives to discover latent user behavior and root causes of changes in GTM metrics, translating findings into actionable recommendations. • Support the interpretation of Marketing Mix Modeling (MMM) results to help maximize marketing ROI and assess the feasibility of future in-house modeling. • Define, instrument, and govern a unified Key Performance Indicator (KPI) framework that maps GTM activities to high-level business outcomes. • Translate complex statistical findings and model outputs into compelling business narratives for cross-functional partners. • Work closely with Data Engineering to ensure data quality, reliable instrumentation, and the development of reusable predictive assets like model feature stores. • Provide technical guidance to peers and stakeholders on best practices for data exploration, ML modeling, and causal methodologies.

• Lead the rhythm of business for Support leadership • Drive the strategy and build for 0 to 1 programs and other Key Initiatives • Own the customer lifecycle intelligence layer • Lead AI and automation strategy for Support • Own planning and forecasting • Build performance management infrastructure • Serve as the cross-functional operator for Support

• Own the mobile product vision, roadmap, and launch — translating strategy into a sequenced, shippable plan that expands where and when PandaDoc gets used • Own the product direction for our design system, frontend framework, and shared navigation patterns • Drive alignment between mobile and the shared foundations so PandaDoc feels like one product regardless of surface • Define how those foundations evolve to serve both human builders and the AI tools increasingly assisting them • Set governance standards for how teams prototype and ship on shared infrastructure as velocity increases • Build the case for foundational investment — what it unlocks, and what breaks without it • Partner with engineering leads on system design trade-offs

• Own the mobile product vision, roadmap, and launch — translating strategy into a sequenced, shippable plan that expands where and when PandaDoc gets used • Own the product direction for our design system, frontend framework, and shared navigation patterns • Drive alignment between mobile and the shared foundations so PandaDoc feels like one product regardless of surface • Define how those foundations evolve to serve both human builders and the AI tools increasingly assisting them • Set governance standards for how teams prototype and ship on shared infrastructure as velocity increases • Build the case for foundational investment — what it unlocks, and what breaks without it • Partner with engineering leads on system design trade-offs

• Own the mobile product vision, roadmap, and launch — translating strategy into a sequenced, shippable plan that expands where and when PandaDoc gets used • Own the product direction for our design system, frontend framework, and shared navigation patterns • Drive alignment between mobile and the shared foundations so PandaDoc feels like one product regardless of surface • Define how those foundations evolve to serve both human builders and the AI tools increasingly assisting them • Set governance standards for how teams prototype and ship on shared infrastructure as velocity increases • Build the case for foundational investment — what it unlocks, and what breaks without it • Partner with engineering leads on system design trade-offs

• Own the mobile product vision, roadmap, and launch — translating strategy into a sequenced, shippable plan that expands where and when PandaDoc gets used • Own the product direction for our design system, frontend framework, and shared navigation patterns • Drive alignment between mobile and the shared foundations so PandaDoc feels like one product regardless of surface • Define how those foundations evolve to serve both human builders and the AI tools increasingly assisting them • Set governance standards for how teams prototype and ship on shared infrastructure as velocity increases • Build the case for foundational investment — what it unlocks, and what breaks without it • Partner with engineering leads on system design trade-offs

• Own the mobile product vision, roadmap, and launch — translating strategy into a sequenced, shippable plan that expands where and when PandaDoc gets used • Own the product direction for our design system, frontend framework, and shared navigation patterns • Drive alignment between mobile and the shared foundations so PandaDoc feels like one product regardless of surface • Define how those foundations evolve to serve both human builders and the AI tools increasingly assisting them • Set governance standards for how teams prototype and ship on shared infrastructure as velocity increases • Build the case for foundational investment — what it unlocks, and what breaks without it • Partner with engineering leads on system design trade-offs

Role Description PandaDoc is hiring a Principal Product Manager to own our mobile product and the shared design foundations that make PandaDoc feel like one coherent experience across every surface. Mobile is where this role starts. More and more of our customers' work happens away from a desk — and PandaDoc's mobile app is how we meet them there. You'll own the vision, roadmap, and launch. The same design system, frontend foundations, and navigation patterns that make the mobile product excellent are what every other team builds on. Owning both means the product evolves from one foundation — and puts you at the center of how PandaDoc scales its experience as AI changes how products get built. In this role, you will: - Own the mobile product vision, roadmap, and launch — translating strategy into a sequenced, shippable plan that expands where and when PandaDoc gets used. - Own the product direction for our design system, frontend framework, and shared navigation patterns. - Drive alignment between mobile and the shared foundations so PandaDoc feels like one product regardless of surface. - Define how those foundations evolve to serve both human builders and the AI tools increasingly assisting them. - Set governance standards for how teams prototype and ship on shared infrastructure as velocity increases. - Build the case for foundational investment — what it unlocks, and what breaks without it. - Partner with engineering leads on system design trade-offs. Qualifications - 7+ years in B2B SaaS product management, with at least 2 at Staff or Principal level. - You've shipped mobile products with measurable impact on retention or engagement — this is the heart of the role. - You've owned a platform or shared-systems product with internal customers — or partnered closely enough to step into owning one. - Strong technical fluency — able to engage credibly with engineers on system design without being one. - Comfortable operating cross-functionally without direct authority. - Clear, direct communicator who simplifies complexity without losing precision. - Actively uses AI to build — prototypes, workflow automation, task-specific tools — not just for text. Requirements - Shipped a mobile product with measurable business impact, owned end-to-end. - Operates at Principal scope: defines strategy for large, ambiguous problems and drives execution across teams. - Exposure to platform or shared-systems work — enough to credibly own it. - Minimum 7 years in SaaS product management. Benefits - Remote-first approach with the option for hybrid work from our offices in Kyiv, Warsaw, and Lisbon. - We value long-term collaboration, whether through typical employment contract, employment of record or B2B arrangements. - Work schedule aligned with EU time zones. - Honest, open culture that values constructive feedback. - Professional and personal development within a collaborative, supportive team. - Stable yet growing SaaS product offering an agile environment, ownership, start-up energy, and strong technical challenges. - If you are based in Poland, the salary range for this role is 31,000–40,000 PLN gross per month. For candidates based in other countries, the range may vary depending on location.

• Directly report to the Senior Director, Account Management • Manage the growth, training, career development and performance of up to eight Account Managers, within our SMB and Commercial segments (primarily based in the EMEA region) • Report and own the weekly, monthly and quarterly forecast of your direct reports • Foster an environment of sales excellence by having fun, learning and enabling your team to achieve their goals • Lead from the front with honesty, integrity, grit and passion • Develop reps by identifying strengths and weaknesses and build sustainable teams • Work cross-departmentally to solve problems, both inside and outside of your lane • Take ownership of and identify core problems and hard challenges • Take ownership for mistakes and drive home solutions • Partner with Customer Success, as well as other key functions to drive adoption, retention and growth within our customer base