DecisionPoint | Cortek

Role Description DecisionPoint seeks a Data Engineer to design, develop, and maintain secure data pipelines, transformations, and analytics infrastructure supporting enterprise systems within a Department of Defense (DoD) modernization initiative. The Data Engineer will ensure accurate, reliable, and performant data flow across applications, integrating structured and unstructured data from multiple mission sources into cloud-based storage and analytics environments. This position plays a critical role in enabling interoperability, analytics, and automation across AWS GovCloud IL2–IL5 environments through the use of scalable data engineering practices and secure DevSecOps integration. This position is fully remote. The Data Engineer will: - Design, implement, and maintain data pipelines and ETL processes supporting ingestion, transformation, and validation of mission data. - Develop and optimize data models and schemas across relational and non-relational databases to support system integrations and analytics. - Collaborate with system architects, integration developers, and data analysts to ensure data consistency, security, and integrity across cloud environments. - Implement data migration and synchronization between legacy systems, applications, and modern cloud platforms. - Utilize AWS services (Glue, Lambda, S3, RDS, Redshift, Kinesis) to build and sustain scalable and fault-tolerant data infrastructure. - Support data validation and reconciliation, performing quality checks and developing reports to ensure accuracy. - Integrate data from APIs, streaming sources, and file-based systems into centralized repositories or data lakes. - Automate data workflows using infrastructure-as-code and CI/CD principles to ensure repeatability and efficiency. - Monitor and troubleshoot data pipeline performance, ensuring adherence to SLAs and operational reliability. - Implement data encryption, masking, and access controls in compliance with DoD cybersecurity policies and RMF requirements. - Support development of dashboards and analytics products, enabling data-driven insights for mission stakeholders. - Maintain documentation and metadata repositories, including data dictionaries, lineage, and technical specifications. - Participate in Agile sprints, contributing to backlog refinement, testing, and cross-functional collaboration. Qualifications - Clearance Requirement: Must hold an active Secret clearance. - Education: Bachelor’s degree in Computer Science, Information Systems, or a related technical field. - Experience: Minimum 7 years of experience in data engineering, integration, or analytics enablement. - Experience building and optimizing data pipelines in enterprise or federal environments. - Familiarity with Agile software development and DevSecOps delivery frameworks. - Related technical certification required. Requirements - Proficiency with Python, SQL, and ETL frameworks (e.g., Apache NiFi, Talend, or AWS Glue). - Experience with cloud data services, preferably AWS GovCloud (RDS, S3, Lambda, Glue, Redshift). - Knowledge of database management systems (PostgreSQL, SQL Server, DynamoDB, MongoDB). - Familiarity with RESTful API integration and data exchange standards (JSON, XML, CSV). - Understanding of DoD data security and compliance standards, including encryption, RMF, and STIG adherence. - Experience developing and maintaining data validation, profiling, and transformation scripts. - Exposure to data visualization and analytics tools (Power BI, Tableau, QuickSight). Certifications (Preferred) - AWS Certified Data Engineer – Associate or AWS Certified Developer. - CompTIA Security+ CE or equivalent DoD 8570 certification. - Certified Data Management Professional (CDMP) or equivalent. Skills - Strong analytical and problem-solving skills for data integration and performance tuning. - Excellent communication and collaboration across technical and functional teams. - Attention to detail with focus on data accuracy and consistency. - Ability to balance data governance, security, and performance objectives. - Commitment to continuous improvement and mission impact through data-driven decision-making.

Overview The Government Publishing Office (GPO) SecDevOps program provides advanced security, development, and operations support to safeguard federal information systems and infrastructure. This initiative integrates cybersecurity best practices with agile development and IT operations to ensure continuous security, compliance, and resilience across GPO’s enterprise IT services. The mission is to protect and enable GPO’s digital transformation by delivering secure, scalable, and reliable IT services in alignment with federal cybersecurity mandates and operational excellence standards. DecisionPoint Corporation is seeking a Zero Trust Security Engineer – Mid to support operational continuity and cybersecurity resilience through ongoing Risk Management Framework (RMF) and Zero Trust Engineering functions. This role plays a key part in GPO's Continuity of Operations (COOP) readiness by ensuring secure, high-availability operations at alternate work sites. Under the guidance of the ZTA SME, this position contributes to RMF documentation and provides surge support for security operations during contingency scenarios. Location: Remote – candidates located in the Washington, DC metropolitan area (DMV) are highly preferred. Clearance Requirement: Must be able to obtain and maintain a Public Trust clearance. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. *Please Note: This requisition is contingent upon contract award.* Duties & Responsibilities Zero Trust Security Engineer – Mid will: - Ensure continuity of cybersecurity operations at designated alternate GPO sites during COOP activations, tests, or real-world contingencies. - Support deployment and validation of endpoint protection, log collection, and incident response capabilities at alternate sites. - Maintain up-to-date knowledge of COOP plans, playbooks, and contact protocols for security operations staff. - Assist in the creation and maintenance of RMF artifacts including System Security Plans (SSPs), Security Assessment Reports (SARs), and POA&Ms. - Provide operational security documentation, asset inventories, and security control implementation summaries. - Support RMF review cycles, compliance audits, and incident post-mortem documentation. - Participate in testing of Zero Trust capabilities during COOP exercises and real-time transitions. - Ensure secure access to Microsoft Sentinel, Defender, Trellix, and other tools during COOP operations. - Assist in troubleshooting availability or access issues across cybersecurity infrastructure in emergency scenarios. Qualifications - Minimum Experience: 4 years of experience supporting cybersecurity operations, RMF documentation, or enterprise IT continuity planning. - Minimum Education: Bachelor’s degree in Computer Science, Information Systems, other related disciplines (or equivalent experience) - Technical Knowledge: Familiarity with COOP operations, RMF frameworks (NIST SP 800-37/53), and common cybersecurity toolsets. Ability to operate independently during surge conditions or remote continuity operations. - Federal experience (preferred) - Certifications (preferred): CompTIA Security+ or CISSP (Certified Information Systems Security Professional). Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Overview DecisionPoint Corporation is seeking an IT Security Developer – Senior to provide technical leadership and subject matter expertise in designing, developing, and maintaining secure IT architectures within the GPO enterprise. This role focuses on supporting the Technical Reference Model (TRM) and IT Operations (ITOps) environments, with a strong emphasis on authoring Risk Management Framework (RMF) documentation and ensuring compliance with NIST and FISMA standards. The ideal candidate combines deep knowledge of cybersecurity architecture with hands-on experience implementing secure systems within Federal environments. The Government Publishing Office (GPO) SecDevOps program provides advanced security, development, and operations support to safeguard federal information systems and infrastructure. This initiative integrates cybersecurity best practices with agile development and IT operations to ensure continuous security, compliance, and resilience across GPO’s enterprise IT services. The mission is to protect and enable GPO’s digital transformation by delivering secure, scalable, and reliable IT services in alignment with federal cybersecurity mandates and operational excellence standards. This position is remote, however candidates located in the Washington, DC metropolitan area (DMV) are highly preferred. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. *Please Note: This requisition is contingent upon contract award.* Duties & Responsibilities The Senior IT Security Developer will: - Support the development and maintenance of GPO’s Technical Reference Model (TRM) by aligning architectural designs with cybersecurity requirements. - Produce project documentation such as technical research reports, risk analyses, and system architecture diagrams. - Define technology roadmaps that incorporate evolving security controls and enterprise capabilities. - Partner with ITOps branches (Infrastructure, Network Messaging, Enterprise Services, Customer Support) to embed security controls in system design and operations. - Contribute to security design reviews, risk assessments, and secure configuration baselines for enterprise systems. - Lead the development and maintenance of RMF Authorization to Operate (ATO) packages in alignment with NIST SP 800-37 and SP 800-53. - - Create, update, and manage RMF artifacts, including Security Assessment Reports (SARs), System Security Plans (SSPs), POA&Ms, and security control implementation summaries. - Ensure system security documentation aligns with FISMA requirements and passes audit and compliance reviews. Qualifications - Ability to obtain a Public Trust clearance. - 8 years of experience in IT security architecture, system development, or cybersecurity engineering within a Federal or regulated environment. - Bachelor’s degree in Computer Science, Information Systems, other related disciplines (or equivalent experience) - Technical Knowledge: Strong knowledge of the NIST Risk Management Framework, FISMA requirements, and technical standards including SP 800-37, 800-53, and 800-171. Experience designing or integrating secure systems within ITOps, infrastructure, or network environments. Proficient in documenting complex system architectures and security designs. - Federal experience (preferred) - Certifications (preferred): CompTIA Security+ or Certified Information Systems Security Professional (CISSP) Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Overview DecisionPoint Corporation is seeking an IT Infrastructure Operations Specialist to support the secure, stable, and compliant operation of GPO’s enterprise systems and networks. Working closely with IT Security and IT Operations (ITOps) teams, this role ensures infrastructure performance, patch/upgrade planning, and readiness for Continuity of Operations (COOP). This position contributes to Technical Reference Model (TRM) alignment and plays a key role in asset inventory and documentation critical to FISMA and RMF compliance. The Government Publishing Office (GPO) SecDevOps program provides advanced security, development, and operations support to safeguard federal information systems and infrastructure. This initiative integrates cybersecurity best practices with agile development and IT operations to ensure continuous security, compliance, and resilience across GPO’s enterprise IT services. The mission is to protect and enable GPO’s digital transformation by delivering secure, scalable, and reliable IT services in alignment with federal cybersecurity mandates and operational excellence standards. This position is remote, however candidates located in the Washington, DC metropolitan area (DMV) are highly preferred. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. *Please Note: This requisition is contingent upon contract award.* Duties & Responsibilities The IT Infrastructure Operations Specialist will: - Perform day-to-day support for enterprise systems and newly deployed technologies in development, testing, and production environments. - Update and maintain documentation for system configurations, change management logs, SOPs, patch/upgrade plans, and network diagrams. - Ensure all updates align with TRM architecture standards and are stored in the designated GRC repository (e.g., SharePoint, Xacta). - Work with ITOps branches to implement and document security configurations across enterprise infrastructure components (servers, storage, networking). - Produce and maintain RMF-related artifacts, including security test results, remediation plans, asset inventories, and patch schedules. - Support the GPO Continuity of Operations Plan (COOP) by maintaining systems prepared for rapid transition to alternate sites during emergencies. - Participate in COOP tests and ensure infrastructure security feeds, logs, and operational access remain functional at the designated COOP location. Qualifications - Ability to obtain a Public Trust clearance. - 4 years of experience in enterprise system administration or infrastructure operations within a Federal or enterprise IT environment. - Bachelor’s degree in Computer Science, Information Systems, other related disciplines (or equivalent experience) - Technical Knowledge: Demonstrated experience with Windows Server (2016–2025), Red Hat/Oracle Linux, patching tools, and configuration management. Familiarity with RMF documentation practices and compliance-oriented asset management preferred. - Federal experience (preferred) - Certifications (preferred): CompTIA Security+, CySA+, or ITIL Foundation Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Overview The Government Publishing Office (GPO) SecDevOps program provides advanced security, development, and operations support to safeguard federal information systems and infrastructure. This initiative integrates cybersecurity best practices with agile development and IT operations to ensure continuous security, compliance, and resilience across GPO’s enterprise IT services. The mission is to protect and enable GPO’s digital transformation by delivering secure, scalable, and reliable IT services in alignment with federal cybersecurity mandates and operational excellence standards. DecisionPoint Corporation is seeking a Zero Trust Security Engineer – SME to serve as the subject matter expert for Zero Trust Architecture (ZTA) implementation across GPO enterprise systems. This role leads Defender for Endpoint deployment and configuration efforts, drives continuous enterprise cybersecurity improvements, and ensures alignment with NIST, RMF, and FISMA frameworks. As a key advisor to the IT Security Division, this individual will oversee enterprise risk posture, technical validation, and optimization of cybersecurity operations. Location: Remote – candidates located in the Washington, DC metropolitan area (DMV) are highly preferred. Clearance Requirement: Must be able to obtain and maintain a Public Trust clearance. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. *Please Note: This requisition is contingent upon contract award.* Duties & Responsibilities Zero Trust Security Engineer – SME will: - Oversee technical planning, scripting, testing, and enterprise-wide deployment of Microsoft Defender for Endpoint agents. - Coordinate onboarding of target endpoints using Microsoft Intune or Active Directory Group Policy. - Ensure proper telemetry reporting, endpoint visibility, and adherence to Microsoft security best practices. Create and maintain security control test results, asset inventories, and remediation documentation in GRC repositories. - Contribute to RMF artifact generation such as POA&Ms, data flow diagrams, and patch/upgrade schedules. - Ensure all documentation reflects the latest changes to production environments and security tools. - Lead architectural reviews and risk posture assessments to identify cybersecurity gaps and recommend remediation strategies. - Evaluate logging efficiency, rule tuning, and threat detection performance across SIEM and endpoint platforms. - Conduct quarterly executive reviews and operational touchpoints to align security posture with mission goals. - Contribute to the development and maintenance of RMF documentation (POA&Ms, Security Assessment Reports, Security Plans). - Validate and document security controls for systems affected by Defender and other ZTA tooling. - Ensure compliance with NIST SP 800-53, 800-37, and FISMA standards across security solutions. Qualifications - Minimum Experience: 10 years of experience in cybersecurity engineering, with 3+ years in Zero Trust or endpoint security domains. - Minimum Education: Bachelor’s degree in Computer Science, Information Systems, other related disciplines (or equivalent experience) - Technical Knowledge: Demonstrated expertise with Microsoft Defender suite, Intune, and Azure-based security solutions. Proven ability to lead enterprise-wide cybersecurity solution design, deployment, and validation. - Federal experience (preferred) - Certifications: Microsoft Certified: Security Operations Analyst Associate (SC-200), Microsoft Certified: Cybersecurity Architect Expert (SC-100), or CISSP (Certified Information Systems Security Professional) required. Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Overview DecisionPoint seeks a Security Architect/Engineer to design, implement, and sustain secure enterprise architectures for a modernized Department of Defense (DoD) information system. The Security Architect will ensure systems meet stringent security, compliance, and operational standards through defense-in-depth engineering, Zero Trust implementation, and RMF control integration across IL environments. This position plays a key role in establishing secure architectures that protect sensitive mission data while enabling operational agility, interoperability, and compliance with DoD cybersecurity mandates. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibilities The Security Architect/Engineer will: - Lead the design and implementation of secure system architectures across multiple IL environments (IL2–IL5) in compliance with DoD and NIST standards. - Define and validate security requirements throughout the system lifecycle, including hardware, software, and cloud components. - Conduct risk assessments, security architecture reviews, and threat modeling to identify and mitigate vulnerabilities. - Develop and maintain architecture diagrams, data flow mappings, and control baselines for ATO documentation and continuous monitoring. - Implement Zero Trust principles including segmentation, strong identity management, encryption, and telemetry integration. - Support and maintain RMF accreditation artifacts (SSP, SAR, POA&M, etc.) and ensure traceability to implemented controls. - Integrate security automation and continuous compliance within DevSecOps pipelines using tools such as Tenable ACAS, AWS Inspector, and Twistlock. - Collaborate with network, platform, and application teams to align technical implementations with cybersecurity policy and architecture standards. - Define and enforce data protection and key management solutions (KMS, TDE, PKI) within AWS GovCloud and hybrid environments. - Support vulnerability management, remediation tracking, and penetration testing coordination. - Maintain awareness of evolving DoD cyber policies, cloud standards, and emerging security technologies to proactively improve posture. - Lead technical deep dives and architecture reviews for proposed changes to ensure secure system evolution. - Contribute to incident response readiness, ensuring forensic tools, audit logs, and alerting mechanisms are in place. - Provide guidance and mentorship to engineers and administrators on secure configuration management, encryption, and boundary protection. Qualifications Clearance Requirement: - Must hold an active Top Secret clearance (SCI eligibility preferred). Education: - Bachelor’s degree in Cybersecurity, Computer Science, or a related technical field. Experience: - Minimum 7 years of experience in cybersecurity engineering, architecture, or secure system design for federal or defense environments. - Experience developing and enforcing security architectures and control frameworks in AWS GovCloud IL4/IL5. - Proven experience integrating security into Agile or DevSecOps pipelines and performing RMF-compliant design reviews. Technical Knowledge: - Deep understanding of DoDI 8510.01 (RMF), NIST SP 800-53/171, and DISA STIG/SRG compliance frameworks. - Expertise in cloud security architecture and Zero Trust implementation. - Experience with encryption standards, data loss prevention (DLP), and secure identity management (SAML, OAuth, MFA). - Proficiency with AWS GovCloud, container security, and Infrastructure as Code (IaC) security. - Familiarity with network security principles, firewall design, VPNs, and segmentation. - Knowledge of continuous monitoring tools such as Splunk, ELK Stack, CloudWatch, and GuardDuty. - Experience supporting ATO/renewal efforts, POA&M closure, and security audit responses. Certifications (Preferred): - CISSP, CISM, or CompTIA Advanced Security Practitioner (CASP+). - AWS Certified Security – Specialty. - CompTIA Security+ CE (DoD 8570 baseline). - Certified Cloud Security Professional (CCSP). Skills: - Strong analytical, architectural, and documentation skills. - Ability to evaluate technical designs for compliance and security effectiveness. - Excellent communication skills for presenting complex topics to technical and non-technical audiences. - Strong collaboration across development, cybersecurity, and program management teams. - Commitment to proactive risk management and secure modernization. Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Overview DecisionPoint seeks a DevSecOps Engineer (Data & Integration) to support automation, security, and monitoring of data integration and analytics platforms within a secure, cloud-hosted Department of Defense (DoD) enterprise environment. The engineer will design, implement, and maintain CI/CD pipelines, containerized workloads, and infrastructure automation supporting critical data ingestion, transformation, and exchange services. This position ensures seamless deployment, secure data flow, and operational stability across AWS GovCloud IL4/IL5 environments, applying Zero Trust principles and continuous compliance monitoring throughout the software delivery lifecycle. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibilities The DevSecOps Engineer (Data & Integration) will: - Design, implement, and maintain CI/CD pipelines to automate build, test, and deployment processes for data integration and analytics components. - Support secure and efficient data pipeline deployment across AWS GovCloud and DoD environments. - Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, or Ansible to manage and provision infrastructure at scale. - Build, configure, and maintain containerized applications using Docker and Kubernetes for data ingestion, transformation, and API services. - Integrate security scanning and compliance validation into CI/CD pipelines using tools such as SonarQube, Twistlock, or Anchore. - Implement and manage monitoring and alerting systems (CloudWatch, ELK Stack, Prometheus, Grafana) to ensure system health and performance. - Collaborate with developers, data engineers, and security teams to ensure DevSecOps best practices are applied across integration workflows. - Support continuous integration testing for data migration, transformation, and interoperability validation. - Maintain configuration baselines and deployment artifacts in compliance with DoD RMF and STIG standards. - Automate backup, recovery, and failover procedures to ensure mission resilience and data availability. - Provide Tier 3 technical support for deployment troubleshooting, root cause analysis, and remediation. - Develop and maintain technical documentation for CI/CD pipelines, IaC templates, and operational runbooks. - Contribute to Continuous Service Improvement (CSI) activities and DevSecOps maturity assessments. Qualifications Clearance Requirement: - Must hold an active Top Secret clearance. Education: - Bachelor’s degree in Computer Science, Information Technology, or a related technical field. Experience: - Minimum 5 years of experience supporting DevSecOps, cloud infrastructure, or data integration environments. - Experience building and managing CI/CD pipelines and infrastructure in federal or defense cloud environments. - Demonstrated success deploying and maintaining secure, containerized applications and data services. Technical Knowledge: - Proficiency with AWS GovCloud, container orchestration (Docker, Kubernetes), and serverless technologies. - Experience with CI/CD tools such as Jenkins, GitLab CI/CD, or AWS CodePipeline. - Familiarity with Terraform, CloudFormation, or other IaC automation frameworks. - Experience with log management and monitoring using CloudWatch, ELK Stack, or Prometheus. - Understanding of DevSecOps principles, Zero Trust architecture, and RMF/STIG security compliance. - Familiarity with data engineering workflows, including ETL, API integration, and data synchronization. - Knowledge of networking, security groups, IAM roles, and encryption mechanisms within DoD or FedRAMP cloud environments. Certifications (Preferred): - AWS Certified DevOps Engineer – Professional or Associate. - CompTIA Security+ CE or equivalent DoD 8570 certification. - Certified Kubernetes Administrator (CKA) or Docker Certified Associate (DCA). Skills: - Strong analytical and troubleshooting skills for complex cloud and integration environments. - Excellent communication and teamwork across cross-functional Agile teams. - Ability to design, implement, and optimize secure automation processes. - Commitment to continuous improvement, security enforcement, and mission readiness. Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Overview DecisionPoint seeks a Knowledge Base / AI Specialist / QA (Tier 0) to develop, maintain, and optimize an intelligent self-service environment supporting enterprise-wide help desk and user training functions for a secure Department of Defense (DoD) program. The Specialist will lead the creation of a knowledge-driven Tier 0 solution, integrating AI-assisted content retrieval, automated responses, and continuous feedback loops to improve customer experience, knowledge accuracy, and service efficiency. This position also plays a key role in quality assurance—ensuring knowledge articles, chatbot interactions, and service content meet usability, accessibility, and compliance standards. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibilities The Knowledge Base / AI Specialist / QA (Tier 0) will: - Design, implement, and maintain a Tier 0 AI-powered self-service knowledge base, enabling users to resolve issues independently through curated content, FAQs, and intelligent search. - Author, review, and continuously update knowledge articles, ensuring technical accuracy, consistency, and alignment with system releases and updates. - Integrate AI models, chatbots, and virtual assistants with service desk systems to provide real-time responses, guided troubleshooting, and training resources. - Track and analyze user interaction data to identify knowledge gaps and optimize content based on usage patterns and feedback. - Collaborate with help desk (Tiers 1–3) and training teams to ensure seamless escalation workflows and consistent information across all tiers. - Maintain version-controlled documentation, quick reference guides, and end-user help content supporting DCIPS Future application features. - Participate in QA reviews for help desk content, ensuring compliance with DoD style and accessibility standards (e.g., Section 508, WCAG). - Develop automated validation scripts and regression test routines to ensure knowledge base search, categorization, and link integrity remain functional after system updates. - Support integration of training repositories (e.g., SharePoint or Google Workspace) to ensure current and approved content is easily accessible to end users. - Maintain metrics on article usage, resolution rates, and user satisfaction to drive continuous improvement. - Contribute to the Continuous Service Improvement (CSI) process by identifying recurring issues and recommending new AI or automation enhancements. - Conduct QA and user acceptance validation of knowledge management tools during major releases and updates. Qualifications Clearance Requirement: - Must hold an active Secret clearance. Education: - Bachelor’s degree in Information Systems, Data Science, or related technical field. Experience: - Minimum 5 years of experience in knowledge management, IT service automation, or AI-driven support systems. - Experience supporting multi-tier service environments in federal or defense programs. - Familiarity with Agile and ITIL frameworks for knowledge lifecycle and service delivery. Technical Knowledge: - Expertise in knowledge base and self-service portal development. - Familiarity with AI-driven search, natural language processing (NLP), or chatbot configuration. - Experience using ITSM tools such as ServiceNow, Jira Service Management, or Remedy. - Working knowledge of metadata tagging, taxonomy, and content governance. - Understanding of QA methods, version control, and accessibility compliance (Section 508/WCAG). - Proficiency with analytics tools for performance measurement and improvement tracking. Certifications (Preferred): - ITIL v4 Foundation or Knowledge-Centered Service (KCS) certification. - CompTIA Security+ CE or equivalent DoD 8570 certification. - AI, data analytics, or automation certification (e.g., AWS Machine Learning, Microsoft AI Fundamentals). Skills: - Excellent writing, editing, and content structuring skills for technical and end-user audiences. - Strong analytical mindset for monitoring service trends and AI performance metrics. - Ability to collaborate across help desk, cybersecurity, and DevSecOps teams. - Creative problem-solving and commitment to continuous service improvement. Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Overview DecisionPoint seeks a Service Desk Lead to oversee Tier 1–3 IT support operations for a secure, enterprise-scale defense program. The Service Desk Lead will manage daily service delivery, ensuring incidents, requests, and access management activities are handled efficiently, securely, and in compliance with Department of Defense (DoD) policies and service-level agreements (SLAs). This position leads the front line of system sustainment and customer engagement, coordinating support activities across cybersecurity, network, and application teams while driving continuous improvement in service quality and response time. This position is fully remote. Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibilities The Service Desk Lead will: - Lead day-to-day Tier 1–3 service desk operations, ensuring timely incident resolution, service request fulfillment, and escalation management. - Manage service workflows, queues, and ticket prioritization to maintain SLA compliance and customer satisfaction. - Serve as the primary escalation point for complex technical issues, coordinating with engineering and cybersecurity teams for resolution. - Develop and maintain Standard Operating Procedures (SOPs), troubleshooting guides, and escalation workflows. - Oversee user account provisioning, access control, and password management in accordance with DoD identity and privilege standards. - Ensure incident categorization, root cause analysis, and trend reporting for proactive issue prevention. - Maintain service management tools (e.g., Remedy, ServiceNow, Jira Service Management) to ensure accurate data entry and reporting. - Support Change, Configuration, and Release Management processes, verifying impact assessments and implementation readiness. - Conduct regular service performance reviews and deliver management reports on incident volumes, SLA compliance, and recurring issues. - Implement Continuous Service Improvement (CSI) activities to enhance response efficiency, ticket handling, and customer communication. - Coordinate cross-functional collaboration with network, infrastructure, and application support teams for complex issue resolution. - Develop and lead service desk training, mentoring staff on troubleshooting procedures, security policies, and customer service excellence. - Manage onboarding of new support personnel and ensure compliance with operational and cybersecurity training requirements. - Participate in disaster recovery and continuity of operations testing, ensuring service restoration processes are validated and documented. - Maintain system and user documentation in alignment with program configuration management requirements. - Support after-hours or on-call rotations as needed for mission-critical incidents. Qualifications Clearance Requirement: - Must hold an active Secret clearance. Education: - Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience: - Minimum 7 years of experience in IT service delivery or technical support roles, including 3+ years of leadership experience. - Proven experience leading Tier 1–3 help desk or IT service center operations in federal or defense environments. - Experience managing service desk tools and workflows compliant with ITIL and DoD frameworks. Technical Knowledge: - Strong knowledge of IT service management (ITSM) frameworks and SLA-driven operations. - Familiarity with incident, problem, and change management best practices. - Experience with ServiceNow, BMC Remedy, Jira Service Management, or equivalent platforms. - Working knowledge of network fundamentals, system administration, and cybersecurity principles. - Understanding of Identity, Credential, and Access Management (ICAM) processes in DoD environments. - Familiarity with RMF and STIG compliance in secure system operations. - Experience tracking and reporting operational metrics through dashboards and analytics tools. Certifications (Preferred): - ITIL v4 Foundation (required or must be obtained within 90 days). - CompTIA Security+ CE or equivalent DoD 8570 certification. - HDI Support Center Manager (HDC-SCM) or Service Desk Institute certification (preferred). Skills: - Strong leadership, mentoring, and team coordination abilities. - Excellent communication and customer service skills with a mission-focused mindset. - Analytical and data-driven approach to service quality and trend management. - Detail-oriented with the ability to manage priorities under tight deadlines. - Proactive problem-solver dedicated to continuous improvement and operational excellence Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.

Overview DecisionPoint seeks Help Desk Specialists (Tier 1) to provide first-line technical and customer support for a secure Department of Defense (DoD) enterprise environment. These specialists will respond to user inquiries, troubleshoot system access issues, and resolve common technical problems while maintaining compliance with established service-level agreements (SLAs). The Help Desk Specialists will operate under a 24/7 shift rotation, ensuring continuous coverage of system and user support needs. They will document incidents, escalate complex issues, and contribute to service improvement initiatives while delivering high-quality, courteous, and secure end-user assistance. This position is fully remote. Shifts Available: - 2x Day Shift: 0700–1500 EST - 1x Mid Shift: 1500–2300 EST - 1x Night Shift: 2300–0700 EST Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid. Duties & Responsibilities The Help Desk Specialist, Mid (Tier 1) will: - Serve as the initial point of contact for end users seeking IT assistance via phone, email, or ticketing system. - Record, categorize, and prioritize incoming requests using IT Service Management (ITSM) tools such as ServiceNow, Remedy, or Jira Service Management. - Troubleshoot and resolve user account, password, and access issues in compliance with DoD identity and privilege management policies. - Diagnose and resolve common hardware, software, and connectivity issues for remote and on-premise users. - Escalate unresolved or complex incidents to Tier 2 or Tier 3 support teams in accordance with standard operating procedures. - Provide status updates and communication to end users on incident resolution timelines and next steps. - Maintain accurate and detailed ticket documentation, including actions taken, resolution steps, and verification of user satisfaction. - Follow and contribute to knowledge base articles (KBAs) and Standard Operating Procedures (SOPs) to ensure consistent support practices. - Support incident, problem, and change management processes by documenting recurring issues and recommending corrective actions. - Conduct Tier 0 validation testing on new knowledge base entries and self-service content prior to publication. - Participate in shift handovers, providing clear summaries of open incidents and escalation status. - Adhere to cybersecurity and operational security (OPSEC) standards while managing user data and system access. - Support system outage communications, ensuring timely notification to stakeholders and coordination with shift leads. - Participate in ongoing training and cross-skilling to expand troubleshooting and system support capabilities. Qualifications Clearance Requirement: - Must hold an active Secret clearance. Education: - Bachelor’s degree in Information Technology, Computer Science, or a related field. Experience: - Minimum 5 years of experience providing IT customer support or service desk operations, including 2+ years in a federal or defense environment. - Experience with ITSM tools, incident tracking, and SLA management. - Familiarity with RMF, DISA STIG, and DoD cybersecurity compliance standards. Technical Knowledge: - Proficiency in Windows and Linux operating systems, user account administration, and remote desktop tools. - Familiarity with network fundamentals, VPN troubleshooting, and secure access solutions. - Knowledge of Active Directory (AD), multi-factor authentication (MFA), and PKI certificate management. - Experience troubleshooting email, collaboration tools, and endpoint security applications. - Familiarity with ticket triage workflows and ITIL-aligned service management processes. - Understanding of Zero Trust principles and secure user access management. Certifications (Preferred): - CompTIA Security+ CE (DoD 8570 IAT II baseline). - CompTIA A+ or Network+ certification. - ITIL v4 Foundation or HDI Support Center Analyst (preferred). Skills: - Strong problem-solving and communication skills in a customer-facing environment. - Excellent written and verbal communication for documenting and resolving user issues. - Ability to work independently during assigned shift hours and coordinate effectively with remote teams. - Detail-oriented, dependable, and committed to mission success and customer satisfaction. - Demonstrated professionalism, patience, and adaptability under pressure. Our Equal Employment Opportunity Policy - EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws. - Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. - Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.