Location: This position is remote within Colombia The role We are seeking a Salesforce QA Engineer with strong experience testing Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications. This role will support end-to-end testing for multiple Salesforce implementations, ensuring high-quality releases through strong functional, regression, integration, and UAT testing practices. The ideal candidate has hands-on experience creating and executing test plans, writing detailed test cases, performing API testing, validating third-party integrations, and collaborating closely with cross-functional teams in an Agile environment. Experience with Postman and defect management tools is required. You will work closely with Salesforce developers, administrators, product owners, and project managers to maintain high-quality standards and support continuous delivery pipelines. What you’ll do - Execute functional, regression, integration, and UAT testing across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and custom-built features. - Create and maintain comprehensive test plans, test cases, test scripts, and documentation aligned to business and technical requirements. - Perform API testing using Postman to validate integrations with third-party systems. - Identify, document, prioritize, and track defects; collaborate with developers and admins to reproduce, resolve, and verify fixes. - Review user stories, acceptance criteria, and functional requirements to ensure adequate test coverage. - Support UAT planning and execution, including coordinating with business stakeholders and providing training or user guidance when needed. - Validate data accuracy, system workflows, boundary cases, and end-to-end business processes. - Participate in Agile/Scrum ceremonies: sprint planning, refinement, QA readiness, and retrospectives. - Contribute to knowledge management through documentation, test artifacts, and process improvements. - Assist in improving QA processes, standards, and automation opportunities across Salesforce environments. Who you are - 3+ years of experience as a Salesforce QA Analyst/Engineer. - Strong hands-on experience with manual testing across Sales Cloud, Service Cloud, Experience Cloud, or custom Salesforce implementations. - Experience writing and executing test plans, test cases, and UAT scripts. - Experience with API testing using tools such as Postman. - Strong understanding of QA methodologies, functional testing, integration testing, and defect management. - Ability to work across teams including developers, admins, business analysts, and business stakeholders. - Experience working in Agile/Scrum environments. - Familiarity with tools such as Jira, Confluence, and Salesforce environments. - Has exposure to Automation frameworks for testing (Playwright, CRT, Selenium) - Strong communication, documentation, and collaboration skills. - ISTQB CTFL certification or equivalent knowledge (preferred but not required). - C1 English level: Ability to communicate ideas clearly and effectively in English. Nice-to-Have Skills - Exposure to CI/CD pipelines and QA processes in continuous delivery environments. - Experience validating email journeys, segmentation, or template rendering (Marketing Cloud exposure). - Ability to support UAT coordination and user training. - Experience working with payment gateways or third-party integration validations. - Familiarity with data manipulation and boundary case testing. - Knowledge of AI concepts pertaining to quality assurance and testing. If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/. About Huge Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. We believe all experiences should be intelligent, shoppable and unique to every brand. Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Interested? You’ll find more information at www.hugeinc.com. Huge is committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, disability, or if you’re parenting the next generation of innovators, we firmly believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce. We are committed to an inclusive, barrier-free recruitment and selection process and work environment. If you are contacted for a job opportunity, please advise us of any accommodation needed to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed confidentially. Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment. If any such fees are found to have been paid by workers, such fees shall be repaid to the worker. #LI-POST #LI-Remote

• Designing Salesforce solutions, creating and refining complex data models • Working with external integration, automating business processes, and additional custom functionality to meet business needs • Acting as the liaison between customers, vendors, and the application development team • Performing fit-gap analysis between Salesforce functionality and customer requirements • Developing, documenting, and providing technical review and validation of user stories and to-be process flows based on business requirements • Working collaboratively with team members to design a solution that will meet business requirements and fulfill user stories • Participating as a domain expert in customer-facing meetings to facilitate discussions regarding provider enrollment initiatives • Providing additional support and guidance to clients during the implementation phase • Researching, reviewing, and analyzing the effectiveness and efficiency of existing requirements gathering processes

• Lead discovery sessions to gather business requirements, user stories, and acceptance criteria • Serve as the primary client contact, managing communication, expectations, and follow-ups • Manage a portfolio of 10–20+ concurrent Salesforce projects in a fast-paced environment • Review statements of work (SOWs) and manage scope, timelines, and change requests • Translate business needs into clear requirements for internal Salesforce Admin and delivery teams • Support Salesforce implementations from kickoff through completion • Perform light Salesforce administration (user setup, page layouts, custom fields, validation rules, reports, dashboards, and basic automation) • Assist with data migration, integrations, and common Salesforce workflows (leads, opportunities, web-to-lead, etc.) • Identify risks, blockers, and out-of-scope requests early and communicate proactively • Guide clients on Salesforce best practices and recommend improvements aligned with business goals

Role Description Reporting to the Operations Director, the Salesforce Analyst plays a critical role in optimizing Salesforce workflows, reporting, and pipeline management to enhance team performance. The role acts as a business lead in partnership with Information Technology (IT), identifying and implementing platform integrations to streamline payment processes, improve lead conversion, and enhance the overall client journey. This position would also support the Admission Team by assigning leads, managing in-bound queue, and assisting Admission Coordinators in resolving administrative roadblocks. Qualifications - Minimum of 2 years’ of Salesforce experience as a super user, including report development, pipeline reporting, and supporting technology improvement initiatives, ideally within a mid-sized organization. - Strong project management skills, with experience leading initiatives and coordinating multiple priorities. - Experience working in a healthcare organization is considered an asset. - Demonstrated ability to coordinate and collaborate with cross-departmental stakeholders including Business Development, Marketing, Admissions, and Operation teams. - Excellent reporting and presentation skills with the ability to analyze data, identify root causes, and actionable recommendations. - Results-oriented with a strong sense of urgency and the ability to self-manage priorities and workflows to consistently achieve business objectives and meet targets. - Ability to analyze team performance, provide data-driven insights to support managers in delivering timely, and actionable feedback. - Strong leadership skills and interpersonal skills with the ability to communicate effectively, provide clear direction, and guide team members with clarity and professionalism. - Experience in a sales role is considered an asset. - High School diploma is required. - Post-Secondary education in Business, Data Analytics, or a related field is preferred. - Completion of Salesforce Admin courses or equivalent training is required. - Proficiency with technology platforms, including Microsoft Office Suite, Salesforce, and other relevant tools used to support operational workflows. Requirements - This is a remote position. - The role requires some evening hours, and participation in rotating weekend shifts. Benefits - Group Benefits Plan for you and your family along with Employee Assistant Programs through TELUS Health. - Discounted GoodLife fitness memberships. - Paid time off for vacation, wellness days for illness, and mental health, and bereavement. - Professional Development, Lunch & Learn Sessions and access to 100+ courses within the Company’s Learning Management System. - Retirement Savings Plan (RRSP/DPSP). - Service Recognition Program. Company Description Founded in 1995, Canadian Addiction Treatment Centres (CATC) operates three inpatient addiction treatment centres, a national network of more than 70 outpatient substance use disorder treatment clinics and specialty pharmacies in Canada. CATC delivers services in a supportive, compassionate, and judgment-free environment. We are committed to improving the lives of individuals affected by addiction through a multidisciplinary, evidence-based approach that prioritizes quality care and an exceptional patient experience. Our outpatient clinics provide walk-in support in person or virtually to enable community-based access to accredited treatment programs. Our CARE teams provide rapid access to a team of medical professionals, pharmacy services and wrap-around supports to engage patients through stabilization and treatment plans that enable patient success in achieving care goals. Our inpatient treatment centres provide structured, 24/7 medically supported care in a safe and therapeutic environment for individuals who require intensive stabilization and recovery support. Care is focused on building a strong foundation for long-term recovery through accredited, evidence-based programming. Our secure virtual counselling services make care more accessible through flexible, remote connections with qualified professionals. Please visit www.canatc.ca for more information! Canadian Addiction Treatment Centres remains an inclusive and equal opportunity employer committed to providing accommodations for all applicants upon request at any stage of the selection process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.