HugeInc

Role Description The Director of Client Partnership provides both strategic and tactical leadership across multi-million dollar engagements, while keeping up-to-date on daily project activities. Responsibilities include: - Identifying a client’s business needs. - Working with clients and various Huge teams to understand, define, and build effective and innovative solutions that generate measurable results. - Expressing the perspectives, concerns, and requirements of both clients and internal teams. - Leading and mentoring team members. Qualifications - Expert experience leading large-scale hospital system engagements within a design or innovation agency environment. - Experience in a client services organization, preferably on projects with top tier consulting firms or interactive agencies. - Healthcare-savvy client partner with a strong point of view on the future of healthcare experiences. Requirements - Proven ability to navigate the complex dynamics of hospital systems and how patients, caregivers, and clinicians engage with healthcare brands and services. - Ability to manage long-term, multi-million dollar engagements with multiple project tracks and teams. - Comfort interacting with clients of all levels and industry backgrounds, from the CEO to administrative support staff. - Strong understanding of web development technologies and design lifecycle. - Ability to manage and set client expectations effectively. Benefits - Inclusive employee experience for all. - Commitment to diversity in the workforce. - Barrier-free recruitment and selection process. - Confidential handling of accommodation requests. Salary Disclosure The salary range for this position is $115,000 — $150,000 USD. Factors influencing pay include: - Current and former employee salary ranges. - Candidate’s depth of experience and qualifications. - Level of specialization required for the role. - Budgetary considerations and market demand. - Local market conditions.

Role Description Huge is looking for a Senior React Native UI Engineer to lead the development of high-performance, cross-platform mobile experiences. This isn't just a coding role; you are a technical pillar for our teams and a translator for our clients. You will own the engineering lifecycle for complex iOS and Android applications, ensuring that our mobile solutions are not only visually stunning but architecturally sound, scalable, and seamlessly integrated into the broader service ecosystem. What You’ll Be Doing - Technical Execution & Craft - Native Excellence: Drive the engineering of robust mobile applications for both iOS and Android, ensuring high-fidelity performance and native-level fluidity. - Service Layer Integration: Lead the integration of the mobile front-end with BFF (Backend-for-Frontend) and API service layers, optimizing data flow and app responsiveness. - Engineering Standards: Establish and drive coding standards, lead rigorous code reviews, and implement common design patterns across multiple workstreams. - Rapid Prototyping: Transition seamlessly from Proof of Concept (POC) to production-ready code, using experimental insights to build stable, scalable systems. - Leadership & Problem Solving - Technical Roadmapping: Quickly identify architectural roadblocks and gaps in capability, providing alternate technical approaches to keep the project on track. - Collaboration: Partner with Strategy, Creative, and Client leads to translate complex business requirements into elegant, executable technical features. - Mentorship: Act as a lead mentor for the engineering team, fostering a culture of continuous learning and adherence to mobile best practices. - Innovation: Stay at the forefront of the React Native ecosystem, advocating for the adoption of modern tools and frameworks that enhance productivity and app quality. Qualifications - 6+ years of professional engineering: A deep background in mobile development with a mastery of React Native, JavaScript, and TypeScript. - Cross-Platform Expertise: Extensive experience deploying and supporting native applications on both the iOS App Store and Google Play Store. - Modern Tooling: Strong experience with bare React Native workflows including Metro bundler and Babel configuration, alongside state management with Redux Toolkit and RTK Query. - Advanced Integration: Proven experience with BFF architectures and integrating complex API layers; bonus points for experience with Airship (push notifications) and Commerce/Payment integrations (Stripe, Apple Pay, Google Pay). - Styling & UI: Experience building themed, high-fidelity UIs using modern systems like Nativewind or Tamagui. - DevOps & CI/CD: Proficiency with mobile CI/CD pipelines using Fastlane, GitHub Actions, TestFlight, and Firebase App Distribution. - Testing & Profiling: Skilled in mobile testing frameworks (Jest, Detox) and performance profiling to ensure a jank-free user experience. - Design Sensitivity: A strong appreciation for UX and UI design, with the ability to advocate for the technical requirements that make a design feel "world-class." - Communication: The ability to explain complex technical trade-offs to non-technical stakeholders with clarity and empathy. Requirements - If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/ . Benefits - Huge is committed to creating an inclusive employee experience for all. - We strongly support diversity in the workforce. - We are committed to an inclusive, barrier-free recruitment and selection process and work environment. - Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment.

Role Description We are seeking a Senior Salesforce QA Engineer with strong experience testing Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications. This role will support end-to-end testing for multiple Salesforce implementations, ensuring high-quality releases through strong functional, regression, integration, and UAT testing practices. The ideal candidate has hands-on experience creating and executing test plans, writing detailed test cases, performing API testing, validating third-party integrations, and collaborating closely with cross-functional teams in an Agile environment. Experience with Postman and defect management tools is required. You will work closely with Salesforce developers, administrators, product owners, and project managers to maintain high-quality standards and support continuous delivery pipelines. What you’ll do - Execute functional, regression, integration, and UAT testing across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and custom-built features. - Create and maintain comprehensive test plans, test cases, test scripts, and documentation aligned to business and technical requirements. - Perform API testing using Postman to validate integrations with third-party systems. - Identify, document, prioritize, and track defects; collaborate with developers and admins to reproduce, resolve, and verify fixes. - Review user stories, acceptance criteria, and functional requirements to ensure adequate test coverage. - Support UAT planning and execution, including coordinating with business stakeholders and providing training or user guidance when needed. - Validate data accuracy, system workflows, boundary cases, and end-to-end business processes. - Participate in Agile/Scrum ceremonies: sprint planning, refinement, QA readiness, and retrospectives. - Contribute to knowledge management through documentation, test artifacts, and process improvements. - Assist in improving QA processes, standards, and automation opportunities across Salesforce environments. Qualifications - 3+ years of experience as a Salesforce QA Analyst/Engineer. - Strong hands-on experience with manual testing across Sales Cloud, Service Cloud, Experience Cloud, or custom Salesforce implementations. - Experience writing and executing test plans, test cases, and UAT scripts. - Experience with API testing using tools such as Postman. - Strong understanding of QA methodologies, functional testing, integration testing, and defect management. - Ability to work across teams including developers, admins, business analysts, and business stakeholders. - Experience working in Agile/Scrum environments. - Familiarity with tools such as Jira, Confluence, and Salesforce environments. - Has exposure to Automation frameworks for testing (Playwright, CRT, Selenium). - Strong communication, documentation, and collaboration skills. - ISTQB CTFL certification or equivalent knowledge (preferred but not required). - MUST HAVE: C1 English level: Ability to communicate ideas clearly and effectively in English. Nice-to-Have Skills - Exposure to CI/CD pipelines and QA processes in continuous delivery environments. - Experience validating email journeys, segmentation, or template rendering (Marketing Cloud exposure). - Ability to support UAT coordination and user training. - Experience working with payment gateways or third-party integration validations. - Familiarity with data manipulation and boundary case testing. - Knowledge of AI concepts pertaining to quality assurance and testing.

Role Description This role is for a big picture thinker to shape, position and activate world class brands to drive growth. Someone who can deliver business transforming brand strategy and positioning, as easily as they can bring it to life in creative or experience strategy. But Huge is focused on client outcomes over project outputs, so the real work is helping clients understand their paths to growth, figuring out the work the brand needs to do to get them there, and taking them there through whatever mixture of campaigns, products, experiences promises the greatest success. You will lead client and strategy teams and be a partner to CMO clients and to creative department peers. Externally you will focus on: - Building deeper strategic client partnerships - Growing potential partnerships through creative solutions - Helping clients understand the work their brand needs to do in order for them to succeed Internally you will: - Help make better strategies and better strategists through managing and coaching - Build relationships across disciplines - including data, creative, technology and product What you’ll be doing: - Shaping growth trajectories and strategic visions for brands, through audience understanding, landscape analyses, cultural awareness and creative ideation - Directing and getting hands on with core brand strategy practices (definition, architecture, naming, etc.) - Leading multi-disciplinary teams to shape and build strategic brand directions - Defining opportunities, insights, and frameworks for creative partners to act on that deliver commercial impact to clients - Building and shaping internal processes that facilitate efficient and effective strategy development - Developing clear points of view on relevant topics that inform strategy development, clients’ thinking and thought leadership - Leading the development of strategies and coaching other strategists in the same - Managing a team of business, brand and creative strategists Qualifications - 8+ years of experience driving brand strategy and creative work across traditional, digital, AI and experiential environments - Experience developing brand strategy that informs a broad ecosystem - including campaigns, messaging and employee engagement, organizational alignment as well as content and product strategy - Excellent communication and presentation skills - Passion to rapidly build expertise on new businesses and industry verticals - Ability to work in cross-functional teams and apply brand thinking to diverse opportunities and channels - Demonstrated experience partnering with and persuading senior client leadership Requirements - This role is currently not available for hire or work in New Mexico and Hawaii, USA Benefits - Wage Disclosure: $167,000 — $195,000 USD - Exactly where a prospective employee will be paid within this range will depend on various factors including experience, qualifications, and market conditions. Company Description Huge is a design and technology company. We create products and experiences that grow the world’s most ambitious brands. We do this by designing experiences for people, not users, and uncovering new sources of growth by leveraging our creative talent, our proprietary platform LIVE and unlocking the advantages brought to us by emerging technologies. Huge’s nearly 1,000 thinkers, tinkerers, makers and creators, have been problem-solving across North America, Europe, and Latin America for over 25 years. Huge is committed to creating an inclusive employee experience for all. We believe that our work is at its best when everyone feels free to be their most authentic self. Huge is an equal opportunity employer (EOE). We strongly support diversity in the workforce and are committed to an inclusive, barrier-free recruitment and selection process.

Role Description Huge is looking for a Project Manager to join the Program Delivery team. As a Project Manager, you are responsible for the management and delivery of mid to large-scale interactive website design and development projects. As the key point of contact for both the client and the project team, you play a pivotal role in the success of an engagement. - Plan and prioritize all deliverables and resources working across multiple projects with creative, experience design, strategy and tech teams to produce amazing digital products. - Focus on goals and solutions both large and small. - Become the focal point for delivery across a series of workstreams while still keeping up-to-date on daily project activities. - Work closely with discipline leads. - Be prepared to meet deliverable requirements, assess change and risk management, and frequently oversee a number of hybrid client/Huge teams. Qualifications - You have experience managing multiple interactive projects, from discovery and design to technical development and implementation. - You have experience managing projects within established design systems, to ensure cross team collaboration. - You ensure the project team meets each project's objectives and goals on time and on budget while championing the quality and integrity of the end result. - You monitor project risks and scope creep to foresee and identify potential problems then proactively identify solutions to address them in advance. - You identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs. - You manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback. - You communicate and document project status and strategic recommendations to clients and team members, escalating issues accordingly via the appropriate channels. - You proactively identify opportunities, deliver improvements, and follow project management methodologies and processes. - Preferred experience in a project management or KANBAN tool such as Asana, JIRA or Smartsheet. Requirements - If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. Benefits - Huge is committed to creating an inclusive employee experience for all. - We strongly support diversity in the workforce. - We are committed to an inclusive, barrier-free recruitment and selection process and work environment. - Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment.

Role Description Huge is looking for a Senior Business Analyst to support cross-functional analysis efforts across high-impact digital initiatives, with a heavy focus on web, logged-in app, and native mobile tracks. The Senior Business Analyst is responsible for driving clarity, quality, and consistency in requirements, ensuring alignment between business goals, capabilities, and delivery execution. This role partners closely with the Senior Product Manager and Technology Director to act as the internal product owner, while collaborating with Design, Engineering, and Quality Assurance teams to translate business needs into actionable requirements. The Senior BA acts as a trusted, client-facing advisor, applying strong analytical rigor and Agile best practices to shape solution direction and ensure measurable outcomes. A successful candidate brings strong problem-solving skills, deep mobile ecosystem expertise, confidence operating in ambiguity, and the ability to simplify complex systems and decisions. This individual can operate independently on large, complex initiatives while maintaining strong client alignment and delivery momentum. What You’ll Be Doing - Internal Product Ownership: Partner closely with the Senior Product Manager and Technology Director to act as the internal product owner, ensuring technical and delivery realities align with the overarching product vision. - Multi-Track Requirements Management: Lead detailed functional requirements documentation across web, logged-in app, and native mobile tracks. - Agile Ceremonies & Delivery: Own the Agile lifecycle for assigned tracks; facilitate requirements gathering sessions and lead sprint planning sessions to maintain delivery momentum. - Artifact Creation: Write high-quality user stories, comprehensive acceptance criteria, process flows, data flows, and supporting documentation. - Client-Facing Alignment: Act as a key point of contact for client-facing requirements reviews, communicating priorities, trade-offs, and rationale clearly to build trust and shared understanding. - Backlog & Jira Ownership: Own and maintain Jira for assigned engagements, ensuring backlog health, traceability, and alignment to delivery priorities. - Design & Engineering Collaboration: Intake and annotate mobile and web designs to ensure requirements accurately reflect intended functionality, edge cases, and system behavior. - Scope & Prioritization: Contribute to backlog prioritization leveraging structured frameworks and facilitate stakeholder alignment on trade-offs, sequencing, and scope. - Risk Mitigation: Identify risks, gaps, and conflicts in mobile/web requirements and proactively drive resolution throughout the delivery lifecycle. - UAT Support: Support demos and UAT cycles, validating delivered functionality against user stories and supporting issue triage and resolution. Qualifications - 5+ years of experience as a Business Analyst delivering complex digital initiatives, with a strong track record in Agile BA roles. - Proven Mobile Expertise: Hands-on experience documenting requirements for native mobile applications (iOS/Android) and logged-in/authenticated web experiences. - Agency or Consulting Background: Experience working in a client-facing agency or consulting environment supporting enterprise or multi-stream delivery. - Core BA Competencies: Strong expertise in requirements gathering, functional/non-functional documentation, and requirements lifecycle management—especially related to Accessibility, Integrations, Localization, and End-to-End technical flows. - Agile Mastery: Deep understanding of Agile, Scrum, and SDLC processes, with demonstrated experience leading sprint planning and managing backlogs in Jira and Confluence. - Client Management & Communication: Exceptional stakeholder management skills, including the confidence to facilitate workshops and lead requirements reviews directly with clients. - Global Collaboration: Comfort working with globally distributed teams across multiple time zones. - Language Proficiency: Advanced English fluency with excellent written and verbal communication skills is required for this client-facing role. Requirements - If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. - To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/ . Benefits - Huge is committed to creating an inclusive employee experience for all. - We support diversity in the workforce and are committed to an inclusive, barrier-free recruitment and selection process. - Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment.

Role Description We are seeking a seasoned, battle-tested QA Lead & AI Brand Evaluation Strategist to take full ownership of the quality, integrity, and strategic evaluation of our rapidly expanding suite of agentic and AI-powered product features. This is not a traditional, checklist-driven QA role. You will operate in a highly dynamic, non-deterministic environment, leading the strategy to evaluate probabilistic software at scale. Your core mission is to transform complex, ambiguous business requirements into robust evaluation criteria and scoring systems. You will lead the design of tools and frameworks that process massive volumes of data, ensuring our brand scoring metrics are precise, reliable, and actionable. What you'll do - Strategic QA Leadership: Own the end-to-end testing and evaluation strategy for multi-agent architectures and high-volume data pipelines, defining direction even when product requirements are fluid or ambiguous. - Business-to-Evaluation Translation: Act as the primary bridge between Product, Data Science, and Engineering. Translate complex business objectives into concrete, data-driven evaluation criteria and operational rubrics. - Brand Scoring Architecture: Oversee the methodology for scoring brands against complex criteria, ensuring that automated systems accurately transform massive datasets into precise, reliable business metrics (e.g., Share of Model, Net Sentiment). - Framework & Tool Building: Drive the creation of internal tools, data-driven testing pipelines, and validation frameworks capable of handling non-deterministic AI outputs and large-scale information ingestion. - System Integrity & Governance: Establish risk-adaptive guardrails and checkpoints to ensure data precision, compliance (PII), and logical reasoning across complex, multi-step agentic workflows. - Lead & Orchestrate Evaluation Frameworks: Define, architect, and oversee validation processes for application layers, complex API workflows, and the data transformation engine. - Define Brand Scoring Criteria: Establish the mathematical and logical rules that operate over massive data volumes to audit whether brand evaluations match underlying raw metrics reliably. - Direct "Golden" Test Set Curation: Lead the strategy for compiling, synthesizing, and maintaining massive baseline validation datasets to test edge cases, user intent, and model drift. - Drive Adversarial & Ambiguity Testing: Design "red-teaming" scenarios and boundary testing to evaluate how gracefully the system handles prompt variations, conversational drift, and highly ambiguous data inputs. - Tooling Innovation: Collaborate with engineering to build proprietary testing tools or automation scripts that streamline the ingestion and analysis of high-volume data for QA purposes. - Defect Profiling & Root-Cause Strategy: Move beyond simple bug logging; analyze trends in statistical behavioral defects and guide cross-functional teams toward systemic root-cause resolution. - Platform Observability & Metrics: Monitor cloud logging and data observability dashboards to track execution latency, data drift, and accuracy trends, transforming insights into platform optimizations. Qualifications - 8+ years of proven experience in QA Engineering, Systems Analysis, or Software Testing, with at least 2+ years in a Lead or Strategic role managing complex, data-heavy digital platforms. - Proven "cancha" (battle-tested experience) leading QA initiatives in fast-paced environments where requirements are not fully defined, showing a high capacity to resolve ambiguity and establish order. - Strong data-driven background. Exceptional capability to shift away from purely binary (pass/fail) testing toward evaluating data trends, composite scoring, and statistical outcomes. - Comfortable working with big data contexts—understanding how information flows from raw ingestion (data lakes) through transformation layers to user-facing dashboards. - Deep expertise in traditional and modern software testing methodologies, Agile environments, risk management, and project tracking ecosystems (such as JIRA). - Practical experience with Python, JavaScript, or SQL to query databases, manipulate data structures, and trigger/build automated evaluation pipelines. - Deep operational awareness of LLM behaviors, agentic workflows, and typical AI challenges (hallucinations, context limits, instruction adherence). Preferred Skills and Qualifications - Experience with LLM evaluation frameworks (e.g., Ragas, LangSmith, TruLens) or prompt engineering playgrounds. - Familiarity with cloud data warehouses and analytics platforms (e.g., BigQuery, Databricks, Google Cloud Platform components). - Experience building internal scripts or lightweight tools specifically designed to automate QA data validation.

Role Description Huge is looking for a hands-on Solutions Architect to spearhead the technical evolution, infrastructure auditing, and architectural blueprinting for our next-generation platform initiatives (including PMH 2.0). As a Solutions Architect, you will act as the technical visionary and foundational bridge between complex business strategies, engineering execution, and client leadership. In this role, you will tackle immediate challenges in platform reliability, orchestrate deep architectural decisions for third-party (3P) integrations, and architect a secure, scalable, and agentic AI-driven future. This is a highly strategic, hands-on role demanding a mix of masterful backend engineering rigor, cloud architecture fluency, and the soft skills required to navigate client dynamics, manage legacy code trade-offs, and establish robust development processes. A successful candidate brings deep seniority—operating with the mindset of an experienced architect or Director of Engineering—backed by a proven track record of designing high-performance ecosystems from scratch. What You’ll Be Doing - Platform Reliability & Infrastructure Audit: - Conduct comprehensive system, code, and infrastructure audits to eliminate technical instability. - Define and execute solutions to optimize cloud services, drastically reducing load times, error rates, and asset upload failures. - Agentic Platform Design (PMH 2.0): - Define the engineering blueprint for PMH 2.0, ensuring all agentic AI solutions strictly adhere to enterprise-grade requirements for Security, Privacy, and Scalability. - 3P Integration & API Design: - Guide deep architectural decisions regarding third-party authentication integrations and engineer high-performance APIs for 3P tooling, focusing on resource optimization and modularity. - CI/CD & SDLC Modernization: - Design and establish essential infrastructure to enhance Continuous Integration/Continuous Delivery (CI/CD) pipelines, driving a faster, more automated, and highly consistent release cadence. - Legacy Code Strategy & Trade-off Management: - Actively navigate the middle ground between maintaining live services and evolving the architecture toward a modern, flexible future state. - Architectural Governance: - Establish backend development processes, championing architecture best practices and reliability guarantees across the engineering team to optimize the Software Development Life Cycle. - Client & Stakeholder Interaction: - Act as a trusted solutions architect to client leadership, abstracting complex backend and infrastructure limitations into clear, strategic choices. Qualifications - 8+ years of deep engineering experience, with a proven track record operating as a Solutions Architect or Director of Engineering. - Mastery of Python Core (decorators, magic methods, context managers) and heavy production experience with Django and Django templates. - Strong cloud-native thinking with the proven ability to design scalable, secure architectures from the ground up. Experience with GCP is highly ideal, though AWS or Azure expertise is fully transferable. - Extensive experience designing decoupled systems, microservices, complex API layers, and enterprise integration patterns. - Advanced SQL knowledge with deep, hands-on production experience optimizing PostgreSQL. - Strong proficiency in Docker management and designing containerized deployment strategies within modern CI/CD pipelines. - Practical experience or strong working knowledge of integrating AI solutions and building creative, intelligent tooling within a platform ecosystem. - Exceptional communication skills with the ability to lead workshops, present technical roadmaps to clients, and mentor engineering teams. Nice to Have - Active certification in any major cloud provider (GCP, AWS, or Azure) is highly desirable. - Experience supporting and scaling high-traffic, live products/services in production. - Familiarity with Wagtail CMS is a plus. Requirements - If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. To verify your degree requires this license, please visit www.copnia.gov.co and https://www.consejoprofesional.org.co/ . Benefits - Huge is committed to creating an inclusive employee experience for all. - We strongly support diversity in the workforce. - We are committed to an inclusive, barrier-free recruitment and selection process and work environment. - Workers shall not be required to pay employers’ or agents’ recruitment fees or other related fees for their employment.

Role Description This position is remote within Colombia. The Talent Operations team plays a critical role in enabling and optimizing how the entire Talent department at Huge functions. We are focused on building and maintaining the infrastructure, systems, processes, and analytics that enable efficient, data-driven, and scalable talent management. We are also responsible for the development of total compensation — empowering the organization to attract, hire, engage, and retain top talent effectively. The Talent Operations team is the engine that drives our employee life cycle at Huge. As a detail-oriented and highly motivated Benefits & Payroll Manager, you will enhance the global Talent Operations team, providing support to Talent programs and initiatives with a particular focus on Colombia. Specifically, you will handle: - Data accuracy and enrollment - Onboarding - Payroll - Benefits & perks - Local employee law compliance - Country-specific Employee Handbook - Leave administration In this position, you would report to our Talent Operations Lead. What you’ll do: - Update and maintain both external payroll providers' software dashboards and our internal HRIS system with employee data. - Own the delivery and effectiveness of several core HR processes and responsibilities across employee life-cycle activities including: - New hire benefits orientation - Employee onboarding and offboarding lifecycle - Leave management - Company training acknowledgement - HR payroll communication - Organize and execute onboarding orientation items including benefits. - Organize and execute offboarding notifications and paperwork. - Lead benefits orientation and serve as a point of contact for benefit-related employee questions, escalations, and resolutions. - Reconcile and ensure compliance and accounting of benefits programs in assigned countries. - Perform routine benefits audits and troubleshoot benefits feed discrepancies through to resolution. - Manage payroll, benefit/wellness campaigns and communications to amplify new benefits offerings, increase utilization, and support open enrollment efforts. - Take ownership of payroll and benefits systems and user management of those systems. - Support the delivery and improvement of scalable programs including onboarding and induction programs. - Ensure ongoing knowledge and compliance with relevant regulations and requirements to minimize risk and exposure to the company. - Administer and advise on country-funded level programs and general LOA policies and programs. - Support and understand mobility requests for our employees based on assigned country’s laws and regulations. - Support other Talent projects, events, and initiatives as needed and assigned. Qualifications - Minimum of 5 years relevant experience across core functions: onboarding, payroll, benefits & perks, and leave administration. - Strong interpersonal communication skills both written and verbal. - Ability to have an empathetic tone and humanize those needing assistance while staying professional. - Ability to work effectively with all stakeholders and build relationships at all levels of the organization. - Willingness to roll up your sleeves to get things done. - Proactive problem-solving and critical thinking skills while exercising sound judgment. - Proven experience handling confidential and sensitive information. - Effective time management and organization skills with extreme attention to detail. Requirements - All qualified applicants will receive consideration for employment without regard to race, color, age, marital status, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, medical condition, physical or mental disability, genetic information, or military and veteran status. - If the selected candidate holds a degree in Engineering or a related profession, they must present their professional license. Benefits - You’ll have exposure to multiple aspects of the employee experience and the full lifecycle of talent. - You’ll play a key role in shaping how Huge brings AI to internal processes. - You’ll grow your craft in talent operations with the support of a team that’s engaged, kind, and constantly iterating. - You’ll have opportunities to stretch into more strategic work as you grow.

Role Description We are seeking a Senior Salesforce QA Engineer with strong experience testing Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications. This role will support end-to-end testing for multiple Salesforce implementations, ensuring high-quality releases through strong functional, regression, integration, and UAT testing practices. The ideal candidate has hands-on experience creating and executing test plans, writing detailed test cases, performing API testing, validating third-party integrations, and collaborating closely with cross-functional teams in an Agile environment. Experience with Postman and defect management tools is required. You will work closely with Salesforce developers, administrators, product owners, and project managers to maintain high-quality standards and support continuous delivery pipelines. What you’ll do - Execute functional, regression, integration, and UAT testing across Salesforce Sales Cloud, Service Cloud, Experience Cloud, and custom-built features. - Create and maintain comprehensive test plans, test cases, test scripts, and documentation aligned to business and technical requirements. - Perform API testing using Postman to validate integrations with third-party systems. - Identify, document, prioritize, and track defects; collaborate with developers and admins to reproduce, resolve, and verify fixes. - Review user stories, acceptance criteria, and functional requirements to ensure adequate test coverage. - Support UAT planning and execution, including coordinating with business stakeholders and providing training or user guidance when needed. - Validate data accuracy, system workflows, boundary cases, and end-to-end business processes. - Participate in Agile/Scrum ceremonies: sprint planning, refinement, QA readiness, and retrospectives. - Contribute to knowledge management through documentation, test artifacts, and process improvements. - Assist in improving QA processes, standards, and automation opportunities across Salesforce environments. Qualifications - 3+ years of experience as a Salesforce QA Analyst/Engineer. - Strong hands-on experience with manual testing across Sales Cloud, Service Cloud, Experience Cloud, or custom Salesforce implementations. - Experience writing and executing test plans, test cases, and UAT scripts. - Experience with API testing using tools such as Postman. - Strong understanding of QA methodologies, functional testing, integration testing, and defect management. - Ability to work across teams including developers, admins, business analysts, and business stakeholders. - Experience working in Agile/Scrum environments. - Familiarity with tools such as Jira, Confluence, and Salesforce environments. - Has exposure to Automation frameworks for testing (Playwright, CRT, Selenium). - Strong communication, documentation, and collaboration skills. - ISTQB CTFL certification or equivalent knowledge (preferred but not required). - MUST HAVE: C1 English level: Ability to communicate ideas clearly and effectively in English. Nice-to-Have Skills - Exposure to CI/CD pipelines and QA processes in continuous delivery environments. - Experience validating email journeys, segmentation, or template rendering (Marketing Cloud exposure). - Ability to support UAT coordination and user training. - Experience working with payment gateways or third-party integration validations. - Familiarity with data manipulation and boundary case testing. - Knowledge of AI concepts pertaining to quality assurance and testing.