About Us – Remote Talent LATAM At Remote Talent LATAM, we connect top-tier professionals across Latin America with leading companies in the U.S. and globally. Our mission is to create meaningful remote opportunities while helping businesses scale with exceptional talent. We focus on long-term partnerships, professional growth, and delivering high-quality results for both clients and candidates. About the Client Our client is a growing Salesforce consulting and implementation partner that works primarily with small-to-mid-sized businesses. They manage a high volume of projects, including implementations, ongoing support, and consulting engagements, while maintaining a strong focus on client satisfaction and practical, scalable solutions. Their environment is fast-paced and collaborative, with internal technical teams supporting more complex development work, allowing this role to focus heavily on client communication, project coordination, and delivery. About the Role In this role, you will act as the primary point of contact for clients across multiple active Salesforce projects. You will lead discovery sessions, manage requirements, control scope, and ensure projects move forward efficiently. This is a highly client-facing role, where communication is the most critical skill. You will work closely with small business clients, helping them understand project scope, managing expectations, and navigating challenges such as out-of-scope requests or project changes. You will typically manage 10–20+ concurrent projects, requiring strong organization, prioritization, and the ability to identify risks early. While technical Salesforce knowledge is important, deep technical expertise is not required, as internal teams handle complex configurations and integrations. Key Responsibilities - Lead discovery sessions to gather business requirements, user stories, and acceptance criteria - Serve as the primary client contact, managing communication, expectations, and follow-ups - Manage a portfolio of 10–20+ concurrent Salesforce projects in a fast-paced environment - Review statements of work (SOWs) and manage scope, timelines, and change requests - Translate business needs into clear requirements for internal Salesforce Admin and delivery teams - Support Salesforce implementations from kickoff through completion - Perform light Salesforce administration (user setup, page layouts, custom fields, validation rules, reports, dashboards, and basic automation) - Assist with data migration, integrations, and common Salesforce workflows (leads, opportunities, web-to-lead, etc.) - Identify risks, blockers, and out-of-scope requests early and communicate proactively - Guide clients on Salesforce best practices and recommend improvements aligned with business goals

About Us – Remote Talent LATAM At Remote Talent LATAM, we connect top-tier professionals across Latin America with leading companies in the U.S. and globally. Our mission is to create meaningful remote opportunities while helping businesses scale with exceptional talent. We focus on long-term partnerships, professional growth, and delivering high-quality results for both clients and candidates. About the Client Our client is a growing Salesforce consulting and implementation partner that works primarily with small-to-mid-sized businesses. They manage a high volume of projects, including implementations, ongoing support, and consulting engagements, while maintaining a strong focus on client satisfaction and practical, scalable solutions. Their environment is fast-paced and collaborative, with internal technical teams supporting more complex development work, allowing this role to focus heavily on client communication, project coordination, and delivery. About the Role In this role, you will act as the primary point of contact for clients across multiple active Salesforce projects. You will lead discovery sessions, manage requirements, control scope, and ensure projects move forward efficiently. This is a highly client-facing role, where communication is the most critical skill. You will work closely with small business clients, helping them understand project scope, managing expectations, and navigating challenges such as out-of-scope requests or project changes. You will typically manage 10–20+ concurrent projects, requiring strong organization, prioritization, and the ability to identify risks early. While technical Salesforce knowledge is important, deep technical expertise is not required, as internal teams handle complex configurations and integrations. Key Responsibilities - Lead discovery sessions to gather business requirements, user stories, and acceptance criteria - Serve as the primary client contact, managing communication, expectations, and follow-ups - Manage a portfolio of 10–20+ concurrent Salesforce projects in a fast-paced environment - Review statements of work (SOWs) and manage scope, timelines, and change requests - Translate business needs into clear requirements for internal Salesforce Admin and delivery teams - Support Salesforce implementations from kickoff through completion - Perform light Salesforce administration (user setup, page layouts, custom fields, validation rules, reports, dashboards, and basic automation) - Assist with data migration, integrations, and common Salesforce workflows (leads, opportunities, web-to-lead, etc.) - Identify risks, blockers, and out-of-scope requests early and communicate proactively - Guide clients on Salesforce best practices and recommend improvements aligned with business goals

About Us – Remote Talent LATAM At Remote Talent LATAM, we connect top-tier professionals across Latin America with leading companies in the U.S. and globally. Our mission is to create meaningful remote opportunities while helping businesses scale with exceptional talent. We focus on long-term partnerships, professional growth, and delivering high-quality results for both clients and candidates. About the Client Our client is a growing Salesforce consulting and implementation partner that works primarily with small-to-mid-sized businesses. They manage a high volume of projects, including implementations, ongoing support, and consulting engagements, while maintaining a strong focus on client satisfaction and practical, scalable solutions. Their environment is fast-paced and collaborative, with internal technical teams supporting more complex development work, allowing this role to focus heavily on client communication, project coordination, and delivery. About the Role In this role, you will act as the primary point of contact for clients across multiple active Salesforce projects. You will lead discovery sessions, manage requirements, control scope, and ensure projects move forward efficiently. This is a highly client-facing role, where communication is the most critical skill. You will work closely with small business clients, helping them understand project scope, managing expectations, and navigating challenges such as out-of-scope requests or project changes. You will typically manage 10–20+ concurrent projects, requiring strong organization, prioritization, and the ability to identify risks early. While technical Salesforce knowledge is important, deep technical expertise is not required, as internal teams handle complex configurations and integrations. Key Responsibilities - Lead discovery sessions to gather business requirements, user stories, and acceptance criteria - Serve as the primary client contact, managing communication, expectations, and follow-ups - Manage a portfolio of 10–20+ concurrent Salesforce projects in a fast-paced environment - Review statements of work (SOWs) and manage scope, timelines, and change requests - Translate business needs into clear requirements for internal Salesforce Admin and delivery teams - Support Salesforce implementations from kickoff through completion - Perform light Salesforce administration (user setup, page layouts, custom fields, validation rules, reports, dashboards, and basic automation) - Assist with data migration, integrations, and common Salesforce workflows (leads, opportunities, web-to-lead, etc.) - Identify risks, blockers, and out-of-scope requests early and communicate proactively - Guide clients on Salesforce best practices and recommend improvements aligned with business goals

Role Overview The Salesforce Business Analyst is a hands-on, business-facing Salesforce expert who partners closely with stakeholders to translate business needs into scalable Salesforce solutions. This role blends technical configuration with business process improvement, serving as a trusted advisor to Business Process Owners (BPOs) and users while contributing to the ongoing evolution of the Salesforce platform. This role is part of small team embedded in the business, partnered with IT. You are expected to be a strong advocate for the Commercial teams and additional users such as product management and sample fulfillment, ensuring their voices are heard and that the platform is continuously improved and evolved to enhance user experience towards efficiency and effectiveness towards a 360 view of the customer enabling the commercial team to be more successful at managing and developing customer relationships and developing and driving opportunities for growth. ** Please note, for purpose of advertisement, role title/duties fit industry titling of SF Business Analyst, internal titling will be SF Business Specialist ** Key Responsibilities Stakeholder Advocacy & Partnership: - Build deep-rooted trust with BPOs and cross-functional leaders by acting as their internal consultant and Salesforce expert. You will represent their interests during technical discovery and ensure all system changes align with their strategic goals. You will advise them on what is easily achievable in the system and what is more challenging towards creating good, aligned ways forward. User Experience (UX) Champion: - Serve as a passionate advocate for the Sales and Tech Service teams. Proactively identify friction, frustration or confusion points in their daily workflows and design enhancements that help them be more efficient and effective in the system in doing their work and managing customer relationships. Serves as key believer user experience is a key driver for adoption. ​Business Process Engineering: - Analyze, map, and optimize end-to-end business processes. You won't just "take orders"; you will challenge existing workflows, siloed thinking to find efficiencies and better, more effective ways of working always keeping in mind the results, user experience and the customer’s experience, then engineer them into Salesforce using advanced declarative tools or code where necessary for small to moderate changes and working with our IT Salesforce Lead for larger changes. Executing on Strategy: - This role reports to the Product Owner, Salesforce Excellence Lead in the business, who sets the strategy, direction and priorities for Salesforce. The role will be executing that strategy in concert with the Product Owner and must work seamlessly with our internal Salesforce IT team and external IT support partners in evolving Salesforce. The combination of strong business ownership and direction combined strong Salesforce talent and deep knowledge and capability in the business combined with close partnership with internal IT provides significant capabilities to deliver a continuously improving Salesforce ecosystem for business impact. Salesforce CPQ and Revenue Cloud: - Deep understanding of CPQ so that in partnership with technical development to ensure we are able to capture the pipeline and in the future customer contract and pricing integration with SAP. Data Strategy & Flow: - Navigate BPOs through complex data challenges. Understand the deep architecture of how data flows and links within the system to ensure data integrity and actionable reporting. Required Qualifications & Skills - Experience: Minimum 4+ years of hands-on experience in Salesforce administration or development, with a proven track record of driving system adoption in a fast-paced environment. - Technical Proficiency: - Salesforce Administrator certification is required; Platform App Builder or Developer certifications are highly preferred. - Deep understanding of Salesforce CPQ and Salesforce Revenue Cloud architecture and configuration. - Deep expertise in Salesforce Flow is required, including designing, building, and maintaining automation that supports and enhances business processes. Working knowledge of Apex and Lightning Web Components is preferred to enable effective collaboration with IT and understanding of technical solutions, though hands-on development is not expected. - Experience with integrations with SAP and other business tools - Business Acumen: Exceptional ability to translate "business speak" into "technical requirements." You must be comfortable leading discovery sessions, understanding the value trying to be created and able to present solutions to executive stakeholders in easily understandable terms. - Data Expertise: Strong skills in data modeling and management, including experience with Data Loader and an understanding of relational database concepts. Understanding of master data concepts and processes to maintain integrity. - Passionate and Results Oriented: A genuine "customer-first" mindset. You should be energized by the idea of improving the customer’s experience or making someone’s job easier or more impactful through better technology, enabling positive business outcomes. Tate & Lyle complies with all local/state regulations requiring salary range transparency. When determining final compensation, we take into consideration: skillset, job scope, knowledge, prior experience, cost of living, market data, budget availability, and other factors as permitted by law. The salary range for this position is: $90,000 - $132,000. In addition to competitive pay, we offer a comprehensive Total Rewards package that includes but is not limited to: - Medical, Dental, Vision coverages - Paid time off package, including vacation, sick time, and 16 weeks of paid parental leave - 401K with company match - Company paid life insurance - Additional benefits at not cost to employee such as: Lifestyle Spending Account, Identity Theft protection, Employee Assistance Program, telemedicine and more! In addition to your Total Rewards, culture and ED&I are very important to Tate & Lyle. We offer multiple Employee Resource Groups (ERGs) that support various communities. #LI-RF1 California Consumer Privacy Act ("CCPA") The Company is committed to complying with the California Consumer Privacy Act (“CCPA”) and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process. Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.