
General Dynamics
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General Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
858 Jobs
Cybersecurity Analyst
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
Title: Cybersecurity Analyst Job Description: Job ID Number RQ220334 Category Information Technology Employment Type Full Time Business Unit GDIT Location: Any Location / Remote Full Part/Time: Full time Job Req: RQ220334 Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: SSBI (T5) Job Family: Cyber and IT Risk Management Job Qualifications: Skills: Indigenous Culture, Information Technology (IT), Security Controls, Security Practices Certifications: None Experience: 1 + years of related experience US Citizenship Required: No Job Description: GDIT is seeking aCybersecurity Analystto support the Indian Health Service PATH EHR system. This role will help deploy, assess, and secure a government-owned Electronic Healthcare Record (EHR) system within a cloud environment. The system must be deployed with a secure baseline, ensuring system integrity, confidentiality, and availability while maintaining compliance with healthcare and federal cybersecurity regulations and addressing vulnerabilities across interconnected medical and enterprise systems. GDIT has been supporting the IHS mission for 20+ years; working with the agency to provide integral services to raise health access and availability to 2.6 million American Indians and Alaska Natives. You'll be part of modernizing the EHR platform to enable better data access, patient experience, and quality of care for 567 tribes, 37 states, and over 600 medical facilities. Our work depends on a Cybersecurity Analyst joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. As a Cybersecurity Analyst supporting the IHS EHRM program, you will be responsible for performing security assessments, analyzing system configurations, identifying vulnerabilities, and ensuring compliance with federal cybersecurity requirements throughout the EHR implementation lifecycle. This position is fully remote! This role requires you to obtain and maintain an in-depth Public Trust Level 5. This investigation will review personal and criminal behavior, financial conduct, foreign influence, as well as other adjudications. HOW A CYBERSECURITY ANALYST WILL MAKE AN IMPACT: Conduct security assessments and support Authorization to Operate (ATO) activities under the NIST Risk Management Framework (RMF). Analyze security scan results (e.g., ACAS, Nessus, container scans) and track remediation efforts to closure. Perform continuous monitoring activities and maintain security documentation to support compliance with NIST 800-53 controls. Review and validate secure configurations across Windows, Linux, cloud, container, and network environments. Support the assessment of medical device integrations and EHR system interfaces to identify cybersecurity risks. Evaluate and document Ports, Protocols, and Services (PPS) requirements and maintain the PPSM Master List for EHR-related systems. Review firewall rules, boundary protections, IDS/IPS configurations, and secure network architecture diagrams. Assist in reviewing and validating DISA Security Technical Implementation Guides (STIGs) compliance. Assess authentication and access control implementations including MFA, SSO, RBAC, and privileged access management. Review Interface Control Documents (ICDs) and Interconnection Security Agreements (ISAs) to ensure cybersecurity requirements are met prior to submission. Support incident response efforts by analyzing logs, alerts, and security events impacting the EHR environment. Develop and maintain security documentation including Security Plans (SSPs), Security Assessment Reports (SARs), POA&Ms, and change requests. Provide cybersecurity recommendations to engineering and architecture teams to mitigate risk across cloud and on-prem environments. Assist in ensuring HIPAA and federal data privacy safeguards are implemented to protect patient information. REQUIRED QUALIFICATIONS AND EXPERIENCE: Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a related field. 3+ years of experience in cybersecurity analysis, assessment, or compliance roles in healthcare, government, or regulated IT environments. Experience with Cherokee Native American Culture and Indian Health personnel required Strong knowledge of NIST 800-53 and the Risk Management Framework (RMF), including security control assessments and POA&M management. Experience conducting vulnerability assessments and analyzing scan results. Knowledge of networking concepts including TCP/IP, ports, protocols, encryption standards (SSL/TLS), and secure network architecture principles. Understanding of authentication methods such as MFA, SSO, and identity federation. Experience with cloud environments (e.g., AWS, Azure, OCI) and applying security best practices to cloud-hosted services. Experience securing Windows and Linux operating systems. Familiarity with container technologies (Docker, Kubernetes) and associated security controls. Understanding of healthcare data privacy regulations (HIPAA) and federal information security standards (FISMA). Experience with DISA STIG validation and remediation. Ability to develop and maintain PPS documentation and security artifacts. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio). Must be able to obtain a Public Trust Level 5 clearance. Ability to travel up to 25% of the year, if needed. DESIRED QUALIFICATIONS AND EXPERIENCE: Masters degree strongly preferred. Security certifications such as CompTIA Security+ CE, CISSP (Associate or full), CISM, or equivalent. Experience supporting federal ATO processes and interacting with Authorizing Officials (AOs). Advanced knowledge of encryption technologies, key management systems, and secure data transmission methods. Experience with zero-trust architecture implementation in federal healthcare environments. Familiarity with scripting languages (PowerShell, Python) to automate security analysis and reporting. Experience reviewing and securing healthcare interoperability standards (HL7-MLLP, FHIR, HTTPS). Experience supporting large-scale federal EHR implementations or healthcare IT modernization programs. Strong analytical and documentation skills with experience producing high-quality cybersecurity artifacts. Excellent organizational and time management skills with the ability to manage competing priorities. Ability to communicate effectively with engineers, architects, government stakeholders, and medical system owners. Ability to work independently within structured federal compliance frameworks. Proficiency with Adobe Acrobat Professional. GDIT IS YOUR PLACE: Full-flex work week to own your priorities at work and at home. 401K with company match. Comprehensive health and wellness packages. Internal mobility team dedicated to helping you own your career. Professional growth opportunities including paid education and certifications. Cutting-edge technology you can learn from. Rest and recharge with paid vacation and holidays. #IHSJobs #GDITFedHealthJobs The likely salary range for this position is $68,000 - $92,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee's date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans PI284716247
Data Analyst / Tableau Developer
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
Role Description We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable healthcare organizations to identify theirs. You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you’ll play an important role in providing the technologies and services that millions of healthcare professionals depend on, every day. Our work depends on a Data Analyst / Tableau Developer joining our team to support the National Practitioner Data Bank (NPDB). The NPDB improves the quality of health care by encouraging State licensing boards, hospitals and other health care entities, and professional societies to identify and discipline those who engage in unprofessional behavior; and to restrict the ability of physicians, dentists, and other health care practitioners from moving from State to State without disclosure of malpractice and adverse action history. In this role, you will work within a collaborative Agile environment, partnering with program stakeholders and engineering teams to translate mission requirements and research objectives into impactful data visualizations and insights. This is a fully remote, US Based position. Applicants must have the ability to obtain and maintain a Public Trust clearance. This includes background verification and fingerprinting. HOW A DATA ANALYST / TABLEAU DEVELOPER WILL MAKE AN IMPACT: - Design, develop, and maintain interactive Tableau dashboards using visualization best practices and iterative Agile development. - Analyze large datasets from data warehouses and relational databases to support research, reporting, and program insights. - Translate business and mission requirements into intuitive, actionable visualizations. - Partner with cross-functional teams to support data modeling, data pipelines, and reporting solutions. - Present analytical findings and dashboards to both technical and non-technical audiences. - Continuously refine dashboards based on user feedback and evolving mission needs. Qualifications - Bachelor’s degree in computer science, engineering, math, information systems, or related field. - 2–4+ years of experience in data analytics or related field. - 1–2+ years of hands-on experience with Tableau dashboard development. - Strong SQL/PLSQL skills, including experience with complex queries, views, and Common Table Expressions (CTEs). - Understanding of data structures, relational databases, and business intelligence concepts. - Experience working in Agile development environments. - Proficiency in Microsoft Excel for data analysis and reporting. - Ability to obtain and maintain a Public Trust clearance. This includes background verification and fingerprinting. - Ability to support occasional travel as needed (e.g., onboarding requirements). Requirements - Experience with Python or R for data analysis. - Experience using Jira and Confluence for Agile project tracking and documentation. - Experience supporting healthcare or public health data initiatives. - Familiarity with data quality validation, governance, and reporting standards. Benefits - Flexible work arrangements to support work-life balance. - 401K with company match. - Comprehensive health and wellness benefits. - Professional growth opportunities, including paid education and certifications. - Internal mobility and career advancement support. - Generous paid time off and holidays. Company Description We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
F-35 Senior IT Project Manager
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
Role Description Transform technology into opportunity as a Senior IT Project Manager at GDIT. This is a senior role responsible for designing, leading, and governing schedule and WBS practices across a portfolio of IT projects. This position is an experienced IT project leader who partners with project managers and stakeholders to structure work, build robust schedules, and drive delivery outcomes. - Manage the master IT project schedule in Microsoft Project Server for initiatives involving new services, products, and software, as well as upgrades and enhancements to existing solutions. - Lead the creation and maintenance of Work Breakdown Structures (WBS) and WBS dictionaries based on IT project requirements. - Extend standard WBSs for Initiating, Planning, and Closing phases to cover project-specific work. As a Senior IT Project Manager, the work you’ll do at GDIT will be impactful to the mission of our F-35 Lightning II Program: - Schedule Strategy & Governance: - Partner with PMO/leadership to define and implement standards, methods, and best practices for IT project scheduling and WBS development across the portfolio. - Continuously improve scheduling practices, templates, and guidelines based on lessons learned and industry standards. - Own the design and integrity of the master IT project schedule in Microsoft Project Server. - Analyze schedule data to identify cross-project impacts, critical paths, resource/contention issues, and recommend mitigation strategies. - WBS & WBS Dictionary Design: - Lead the design and refinement of WBSs and WBS dictionaries for IT projects based on business and technical requirements. - Facilitate workshops with project managers, product owners, business stakeholders, and technical leads to decompose scope into well-defined work packages. - Ensure WBSs are traceable to requirements, aligned with deliverables, and suitable for robust scheduling and reporting. - Coaching & Capability Building: - Serve as the primary coach and advisor to IT project managers on WBS development, schedule structuring, and use of Project Server. - Provide practical guidance on defining activities, sequencing tasks, setting dependencies, estimating durations, and managing baselines. - Promote adoption of consistent scheduling practices, templates, and naming conventions to improve quality and comparability across projects. - IT Project Management: - Lead selected complex IT projects (e.g., new product/service launches, platform upgrades, software implementations) end-to-end. - Develop comprehensive project plans, manage risks and issues, oversee change control, and ensure delivery against scope, schedule, and quality objectives. - Coordinate cross-functional teams (business, development, infrastructure, security, operations, vendors) to drive execution. - Advanced Analysis & Reporting: - Use advanced Excel skills (complex formulas, pivot tables, advanced data analysis) to interpret schedule and portfolio data and provide insights to leadership. - Proactively identify schedule risks and bottlenecks and recommend corrective actions and scenario options. Qualifications - 10+ years of IT project management experience with advanced expertise in Microsoft Excel, Microsoft Project Server, and project management best practices. - Experience in analyzing program/project status and providing documentation to support project/program. - Experience with ITSM based services. Requirements - DoD 8140.03 Work Role (802) IT Project Manager - Basic. - Industry Certifications: PMP and ITIL Foundations (ITIL to be achieved within 3 months of hiring). - BS or BA degree. Allowable Substitution: An additional 6 years of experience is required without a BS/BA degree. An additional 4 years of experience is required with an AA/AS degree. - US Citizenship Required. Benefits - Comprehensive benefits and wellness packages. - 401K with company match. - Competitive pay and paid time off. - Full-flex work week to own your priorities at work and at home. - Award-winning culture of innovation and a military-friendly workplace.
Senior Multimedia Specialist
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
Role Description The Senior Multimedia Specialist creates multimedia products based on requirements provided by the customer and project management team. Responsibilities include: - Developing videos, animations, multimedia interactions, and original graphics. - Audio design and editing web-based materials. - Providing design recommendations. - Staying current with multimedia development trends. - Communicating progress while addressing questions or roadblocks to the task lead. Qualifications - Bachelor of Arts/Bachelor of Science in visual design, video, e-learning, or graphic arts. - 5+ years of related experience. - Proficient within Adobe Creative Cloud software including programs focusing on video editing, animation, web design/development, and print design. - Highly creative with the ability to produce unique videos, animations, interactions, and graphics for presentations, web-based training, websites, and print materials. - Skilled in producing videos from storyboards or updating existing videos. - Comfortable working directly with customers and senior staff. - Mentors junior Designers. - Strong teamwork, clear communication skills, and patience in customer interactions. Requirements - Knowledge or experience with modern web development tools and languages including HTML and CSS. - Proficiency in Articulate 360 (Storyline and Rise). - Experience editing in web-based learning management systems and Content management systems (Drupal). - Familiarity with AI audio generation. - Ability to obtain a position of trust within the government. - US citizenship required. Benefits - Variety of medical plan options, some with Health Savings Accounts. - Dental plan options. - Vision plan. - 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. - Full flex work weeks where possible. - Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave. - 15 days of paid leave per calendar year for vacations, personal business, and illness. - 10 paid holidays per year. - GDIT Paid Family Leave program provides up to 160 hours of paid leave in a rolling 12 month period for eligible employees. - Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance are provided or available.
Service Desk and Contact Center Modernization Architect
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
• Assess current-state service desk and contact center environments, including people, process, technology, and operating & costing models • Design future-state support models emphasizing AI, automation, self-service, and workflow orchestration • Develop modernization roadmaps aligned to federal mission requirements, user experience goals, and operational efficiency objectives • Analyze client data to create value-based proposals demonstrating return on investment and measurable cost savings • Advise clients on reducing manual effort and repetitive support activities through intelligent automation and AI-driven solutions • Brief internal and customer stakeholders on the technologies and methodologies described in the required qualifications • Support capture and business development efforts such as responding to proposals, request for information and whitepapers • Evaluate and recommend technologies including Conversational AI/chatbots, Virtual agents, Intelligent routing, Knowledge-centered service (KCS), Robotic Process/Agentic Automation (RPA), Workflow automation platforms, Agent assist capabilities, Predictive analytics and reporting • Support transformation initiatives involving ITSM, customer experience, omnichannel support, and enterprise service management • Facilitate workshops, stakeholder interviews, and operational assessments • Convert operational pain points into scalable technical and process solutions • Produce architectural documentation, transformation strategies, business cases, and executive-level briefings • Collaborate with delivery teams, engineers, and client stakeholders to align solutions with mission outcomes and compliance requirements
Python Developer
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
• Design, build, and maintain backend services and APIs using Python (FastAPI, Flask, etc.) deployed in AWS. • Develop and operate microservices that integrate with AWS services such as Lambda, API Gateway, RDS, S3, SNS/SQS, and CloudWatch. • Collaborate with application teams, Platform, and delivery partners to deliver secure, scalable, and cloud-optimized integration solutions. • Write and maintain automated unit and integration tests; participate in thorough code reviews. • Support CI/CD pipelines and containerized deployments using GitLab, Docker, and Kubernetes/ECS. • Participate in Agile ceremonies, contribute technical insights, and provide clear effort estimates. • Troubleshoot cloud workloads and optimize services for performance, scalability, and compliance.
Network Engineer
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
• Analyzes customer requirements and provides solutions to a variety of technical problems of moderate complexity • Performs maintenance and upgrade of networks including load balancers, routers, switches, firewalls, and networks • Maintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability • Coordinates hardware and software acquisition • Creates plans and configures systems for data communication networks • Supports the design and build of hardware and software components for computer or telecommunications networks • Maintains current knowledge of relevant technology as assigned • Create and maintain documentation of networking processes
Program Manager – Technical Support, User Engagement
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
• Drive the end-to-end management of Data Use Agreement (DUA) workflows • Oversee the Privacy Board process • Lead user support activities • Manage analytic output and disclosure review operations • Direct development and maintenance of the Program’s marketing and dissemination plan • Oversee requirements tracking through implementation of automated workflows • Lead study closeout and transfer processes • Manage user engagement, communications, and website operations • Guide execution of program assessment activities • Provide supervisory oversight for team members and subcontractors
Principal Contract Billing & Invoice Program Analyst
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
Title: Principal Contract Billing & Invoice Program Analyst Location: USA VA Home Office (VAHOME) Job Description: Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Program Delivery and Execution Job Qualifications: Skills: Financial Management, Process Improvements, Program Management Certifications: None Experience: 8 + years of related experience US Citizenship Required: Yes Job Description: GDIT is seeking a Principal Contract Billing & Invoice Program Analyst to help support a commercial cloud service provider's mission-critical systems. Although this position is remote, the employee MUST live within the Washington Metro Area (WMA) for potential local travel (10-20%). MEANINGFUL WORK AND PERSONAL IMPACT: As a Principal Contract Billing & Invoice Program Analyst, the work you’ll do at GDIT will be impactful to the customer's mission. You will play a crucial role in ensuring seamless financial management and compliance for cloud programs aligned to the customer's objectives. - Lead the financial reconciliation process: Oversee the end-to-end reconciliation of complex cloud invoices, ensuring alignment with internal usage, program budgets, and contract terms. - Serve as a PMO liaison and reporting expert: Deliver clear, program-specific financial reports to PMO leadership, acting as a subject matter expert in cloud billing for cross-functional teams. - Drive compliance in contract funding and invoicing operations: Monitor contract funding, expenditure thresholds, and facilitate compliant invoicing per FAR regulations. - Utilize advanced data analysis tools and methodologies for insight: Leverage spreadsheets, dashboard visualizations, and other tools to streamline analytics and reporting processes. WHAT YOU’LL NEED TO SUCCEED (Required): Bring your program analysis expertise along with a drive for innovation to GDIT. The Principal Contract Billing & Invoice Program Analyst must have: Education: Bachelor’s Degree. An additional 4 years of experience may be substituted in lieu of degree. Security Clearance: Active Top Secret clearance required. In addition, selected candidate must be able to obtain SCI. Experience: 8+ years of overall related experience. Technical Skills: - Minimum of 6 years of experience in billing, invoicing or financial analysis in support of US government. - Expertise in Google Sheets or Excel utilizing pivot tables, VLOOKUPs, formulas. - Proven ability to work effectively with cross-functional program teams and functional teams to drive billing compliance and cost allocation efficiency. - Strong organizational and analytical skills, with proficiency in data analysis and reporting tools. - Strong process improvement skills and experience in developing and implementing effective internal business processes. - Understanding of government billing cycles, invoicing procedures, and reconciliation against contract terms. - Knowledge of and experience with Federal Acquisition Regulation (FAR). - Knowledge of and experience with various government funding documents (e.g., TOs, CLINs, SLINs, ACRNs, MIPRs). DESIRED QUALIFICATIONS: - Defense contractor/commercial IDIQ financial billing and invoicing experience. - Experience with cloud consumption models (PayGo, Subscription Agreements), professional services, and technologies for Google or other Cloud Service Providers (CSPs). - Prior experience at a major Systems Integrator managing large IDIQs. - FAR Part 32 contract Financing experience. GDIT IS YOUR PLACE: At GDIT, the mission is our purpose, and our people are at the center of everything we do. - Growth: AI-powered career tool that identifies career steps and learning opportunities. - Support: An internal mobility team focused on helping you achieve your career goals. - Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off. - Flexibility: Full-flex work week to own your priorities at work and at home. - Community: Award-winning culture of innovation and a military-friendly workplace. OWN YOUR OPPORTUNITY: - Explore a career in program management at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your passion for the mission and delivering results. The likely salary range for this position is $102,000 - $138,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Technical Support Lead – User Engagement
General DynamicsGeneral Dynamics is a global aerospace and defense company offering products designed to provide safety and security to people around the world. In the past, Ge
• Lead end‑to‑end management of user-facing program operations workstreams, including study intake and researcher onboarding, DUA processing, data access request reviews, Privacy Board coordination, and ongoing technical assistance for linkage and data enclave services. • Coordinate with federal customers and technical leads to translate program policies, privacy requirements, and program goals into clear operational processes, SOPs, templates, and training materials. • Oversee day‑to‑day execution of operational activities, tracking data requests, data delivery timelines, risks, and issues, user support needs, and ensuring timely completion of requirements and deliverables. • Manage development and use of dashboards and metrics to monitor user engagement, program participation, DUA processing, linkage demand, turnaround times, user experience, and continuous improvement actions. • Lead planning and delivery of communications, documentation, and training for researchers and stakeholders, including guidance on DUAs, masking, linkage options, enclave use, CMS data use and analysis, and disclosure review processes. • Oversee analytic output and disclosure review processes, including coordination of automated and manual review workflows, user notifications, issue resolution, and documentation updates. • Plan and execute data linkage operations related transition activities, including orderly transfer of environments, configurations, documentation, and tools. • Coordinate study closeout and transfer activities, including handoff of linked data products, materials, and compliance requirements. • Manage DUA & Requirements Tracking Tool operations, ensuring that status updates, approvals, training completion, and lifecycle tracking are accurate and timely. • Provide stakeholder engagement leadership, serving as a primary liaison between users, program leadership, federal customers, and technical teams. • Support continuous improvement by standardizing templates, enhancing workflows, refining communications, and documenting lessons learned.
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