Supervisor, Post Purchase Sales

Location

United States

Posted

51 days ago

Salary

0

Seniority

Mid Level

Job Description

Supervisor, Post Purchase Sales

APCO Holdings

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers. Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve. We are looking for a Supervisor, Post Purchase Sales to lead and develop a team within our Post Purchase Sales organization. In this role, you will act as a player-coach, driving sales performance, coaching team members, and leading by example to achieve and exceed revenue goals. What You'll Do - Lead and coach a team of inside sales agents to meet and exceed performance goals - Provide real-time feedback and coaching to improve individual and team performance - Monitor sales activity, productivity, and adherence to established processes - Support employee development through training, mentoring, and performance evaluations - Assist in driving sales initiatives, contests, and team engagement efforts - Take escalated calls and support agents in closing complex opportunities - Identify performance trends and provide insights to leadership - Support underperforming team members with targeted coaching and development plans - Maintain a high level of product knowledge and sales expertise What Makes You Successful You’ll be successful in this role if you’re a results-driven sales leader who thrives in a fast-paced, high-performance environment. You lead by example, consistently demonstrating strong sales skills while coaching others to achieve their full potential. You’re also an effective communicator and mentor, able to provide clear, actionable feedback that drives improvement. You bring energy, accountability, and a strong sense of ownership to your team, creating a culture focused on performance, development, and results. Basic Qualifications - Proven success as a sales agent in a call center or inside sales environment - Previous supervisory or team leadership experience - Demonstrated ability to meet or exceed sales targets - Strong communication, coaching, and leadership skills - Ability to work in a fast-paced, performance-driven environment Preferred Qualifications - Experience leading a call center sales team - Experience coaching and developing sales representatives - Experience with sales performance metrics and reporting - Experience in automotive, warranty, or F&I-related sales environments This Role Might Be a Great Fit If You… - Enjoy leading a team while staying actively involved in sales - Are motivated by hitting goals and helping others succeed - Thrive in a high-energy, performance-driven environment - Take pride in coaching, mentoring, and developing talent What We Offer - Competitive salary with performance-based incentives - Comprehensive medical, dental, and vision benefits - 401(k) with company match - Paid time off and company holidays - Opportunities for leadership growth and career advancement - A collaborative, high-performance team environment At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results. We C.A.R.E. Committed – We build strong, high-trust relationships with our partners and each other. Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity. Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business. Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success. If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you. By submitting your application, you acknowledge that you have read and understand our Privacy Policy. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.

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Making life better for animals, makes life better.

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