Overview As a UI/UX Designer, you will collaborate with project managers, frontend developers, and mobile engineers to transform user requirements into thoughtful wireframes, interactive prototypes, and polished designs. You’ll define and maintain a design system that ensures consistency across all touchpoints, while focusing on user-centered design principles. This role requires both creative and analytical skills: you’ll not only design attractive interfaces but also validate them through user testing and feedback, ensuring the product is intuitive and effective. Responsibilities Key Responsibilities - Collaborate with project managers and engineers to understand requirements and user needs - Design wireframes, storyboards, and user flows to conceptualize experiences - Create interactive prototypes to communicate design intent and validate usability - Develop and maintain a consistent design system for web and mobile platforms - Apply user-centered design principles to create intuitive interfaces and workflows - Conduct user research, usability testing, and incorporate feedback into iterative designs - Produce high-fidelity visuals and UI specifications for engineering handoff - Advocate for the end-user at every stage of product development - Stay current with design trends, accessibility standards, and best practices in SaaS UI/UX - Qualifications Required Skills & Experience - Proficiency in Figma or Sketch - Ability to create scalable, reusable components - Wireframing & Prototyping - Strong portfolio demonstrating workflows & interactive prototypes - Experience validating designs with user feedback - UX Principles - Solid understanding of user-centered design - Knowledge of accessibility guidelines & responsive design - Prior experience designing complex SaaS platforms - Experience with mobile and multi-platform consistency - Familiarity with design-to-code workflows (Zeplin, Figma Inspect, Storybook, etc.) - Knowledge of design tokens and scalable design systems - Experience collaborating in agile teams - Strong communication skills to articulate design decisions Required Skills UI/UX Design (Web & Mobile), Figma (2), Sketch (macOS Tool) (2), Google Cloud Platform (GCP) (1) Years of Experience Needed 4

Please Note: Internal Employees, please access the Jobs Hub in Workday to apply for the position. ABOUT US University of Massachusetts Global is a private, nonprofit affiliate of the University of Massachusetts, created to help working adults change their lives through flexible, high-quality education built for real life. Regionally accredited by the WASC Senior College and University Commission (WSCUC) and recognized by U.S. News & World Report among the Best Online Programs for 13 consecutive years (2013–2025), the university has a long track record of online innovation. Students across 49 states and internationally can upskill, reskill, and move forward without putting life on hold through technology-enabled, real-world learning.​ With 55+fully online, career-focused programs designed around the realities of work, family, and constant change, we remain ever-focused on developing future-ready learners who can thrive in a rapidly shifting world. This position is open to candidates who currently reside in one of the following approved states from which the role may be performed remotely: Alabama, Arizona, Georgia, Idaho, Indiana, Minnesota, Nevada, New Hampshire, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin. Employees must be available for collaboration during core hours from 10am to 3pm (PST). ABOUT THE ROLE Assist with the development of high-quality, engaging and innovative courses within the D2L Brightspace Learning Management System. Contribute to international and global program development and facilitate the creation and growth of communities of practice. Assist in the development of ADA-compliant, learner-centered materials. Provide training in educational technology and instructional design best practices. Evaluate the accessibility, quality, and effectiveness of course design, create a process for continuous improvement of course delivery, and incorporate principles of user interface (UI) and user experience (UX) design in all course materials.TYPE OF SUPERVISION: Receive general direction from the Director of Instructional Design or Associate Director, International Program Development. - General Direction — indicates that the incumbent receives guidance in terms of broad goals and overall objectives and is responsible for establishing the methods to attain them. Generally, the incumbent is in charge of an area of work and typically formulates policy for this area but does not necessarily have final authority for approving policy. POSITION DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS: Course Design and Development, Quality Assurance, and ADA Compliance - Collaborate with faculty and subject matter experts to design competency-based online courses and instructional materials that align with learning objectives, pedagogical best practices for paced and self-paced learning, and accessibility standards for delivery across international markets. - Collaborate with faculty to identify instructional needs, develop learning objectives, and select and/or develop appropriate instructional materials and assessment strategies. - Apply instructional design principles, learning theories, and technology-enhanced learning strategies to create engaging, interactive, and learner-centered course content. - Create design templates to ensure consistent program design and adherence to university, school and program guidelines. - Consult with faculty on best practices for utilizing learning management systems (LMS), multimedia tools, and instructional technologies to facilitate course delivery, enhance student engagement, and promote active learning in online and blended learning environments. - Evaluate course materials and learning experiences to ensure they are accessible to all learners, including those with disabilities. - Apply user experience (UX) principles to optimize course navigation, clarity, and engagement. This involves assessing the intuitiveness of content layout, ease of interaction, and overall satisfaction of learners to create an inclusive and user-friendly environment for diverse student needs. - Remediate instructional materials to ensure they adhere to accessibility standards (e.g., WCAG). - Advise faculty on strategies for applying universal design principles to create inclusive learning experiences. - Build courses within the D2L Brightspace Learning Management System (LMS). Original Content Creation Support - Leverage media development tools such as but not limited to, Articulate Rise, Storyline, Vyond Go, Colossyan, G-Suite, MS Office, etc, to collaborate with Subject Matter Experts to create original instructional content to be used in course delivery. Faculty Support and Training - Provide technical support and training to faculty and students on the use of LMS features, course tools, and multimedia resources. - Provide professional development and consultation to faculty members on instructional design strategies, technology integration, and effective teaching practices in online learning international environments. - Facilitate completion of UMass Global Developer Certification Course (DCC) for faculty developers. - Work with school leadership (as assigned) to ensure that what is developed and delivered in the way of training and workshops is meaningful for instructors and students. Systematic Reviews - Conduct systematic quality assurance reviews of courses using a set standard of requirements to evaluate the relevance and effectiveness of course content, learning activities, assessments, and overall user experience (UX) and user interface (UI) design. This includes assessing how intuitive and accessible the course layout is, as well as how effectively the design supports student engagement and learning outcomes. Special Projects - Assist with other university-wide initiatives as assigned. POSITION SPECIFICATIONS AND REQUIREMENTS: EDUCATION, EXPERIENCE, CERTIFICATION AND/OR LICENSES: - Master's degree required in Instructional Design, Curriculum Design, Instructional Technology, Learning Experience Design, or a closely related field (required). - 2+ years experience in instructional design, course development, or e-learning, within higher education (preferably international) and/or corporate settings. - Formal training and/or certification in UX/UI design and/or usability testing highly desirable. ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES: - Strong project management skills to oversee multiple projects simultaneously, set clear timelines, allocate resources effectively, and ensure timely delivery of scalable, high-quality instructional materials. - Proficiency in instructional design theories, models (e.g. ADDIE, SAM), and adult learning principles, with the ability to apply pedagogical best practices across diverse learning contexts. - Experience designing and developing mobile-friendly online courses using e-learning authoring tools, including their AI enhancement features (e.g. Articulate Storyline, Adobe Captivate, Vyond, Canva, Camtasia and strong familiarity with learning management system (LMS) platforms (e.g. Brightspace, Strut, Canvas, Blackboard, Moodle, etc). - Knowledge of user experience (UX) and user interface (UI) design principles to create intuitive, engaging, and learner-centered digital environments. Ability to apply usability testing, learner feedback, and design thinking approaches to optimize the learner journey. - Understanding of multimedia production techniques, graphic design, and web technologies to develop visually compelling and interactive content that enhances learner engagement. Experience designing and adapting instructional materials for global audiences, including cultural localization, multilingual course design, and awareness of international compliance and regulatory frameworks. - Excellent communication and interpersonal skills to collaborate effectively with faculty, subject matter experts, and global stakeholders, with the ability to translate complex ideas into learner-friendly experiences. - Ability to assess instructional needs, diagnose learning challenges, and develop innovative, data-informed solutions that drive measurable outcomes. Commitment to continuous improvement and adoption of emerging technologies, methodologies, and global best practices in instructional design, educational technology, and learner experience. Demonstrated understanding of accessibility standards, including Web Content Accessibility Guidelines (WCAG), Section 508, and Americans with Disabilities Act (ADA) requirements, with experience conducting accessibility audits and creating inclusive, equitable learning experiences for diverse learners. - Experience applying Universal Design for Learning (UDL) principles to instructional design, ensuring that course materials and learning experiences are accessible to diverse learners with varying abilities, learning styles, and preferences. - Ability to conduct quality assurance and accessibility audits, evaluate course content for accessibility barriers, and implement strategies to create inclusive and accessible learning environments that accommodate learners with disabilities. MACHINES, TOOLS, EQUIPMENT, ELECTRONIC DEVICES, SOFTWARE, OTHER: - Microsoft Office Suite or Google Workspace for document creation, communication, and collaboration; project management and collaboration platforms such as Microsoft Teams, Slack, Asana, or Trello. - Building and managing courses in Learning Management Systems such as Brightspace, Blackboard, Canvas STRUT. - Web conferencing software for virtual meetings and training sessions, such as Zoom, Microsoft Teams, or Google Meet. - Experience using authoring tools for e-learning content development, such as Articulate Rise and/or Storyline, Adobe Captivate, or Camtasia. - Familiarity with design and prototyping software (e.g., Adobe XD, Figma, or Sketch) for creating learner-centered interfaces and experiences highly desired. - Graphic design software Such as Adobe Creative Cloud (Photoshop, Illustrator, InDesign) for graphic design and Adobe Premiere Pro, Final Cut Pro, or similar tools for video editing highly desired. - Use of LMS analytics, Google Analytics, or similar reporting tools to inform decision-making and improve learner experience preferred. Contact with Students: Occasional Contact with Faculty and/or Staff: Occasional Contact with Community and Vendors: Occasional The hiring range for this position is $62,000 - $69,000 per year. Offers are determined by a variety of factors, including but not limited to geographical location, knowledge, skills, years & depth of experience, and equity with internal team members. BENEFITS AND PERKS At the University of Massachusetts Global, we support your total well-being with flexible and meaningful benefits: - Health: Medical, dental, and vision coverage with spending account options. - Work-Life Balance: Remote options, flexible schedules, 1/2 day Fridays (biweekly), generous time off, including paid holidays and a paid winter break. - Financial Security: Life, disability, accident, legal, identity protection, and student debt support. - Retirement: 403(b) plan with a Roth option. 3% non-elective contribution and up to 6% match for a 9% total employer contribution! - Education: Tuition discounts for employees and family and Tuition Exchange program with other universities. PSLF eligible employer. - Wellness: Counseling services, Free Calm Health subscription and year-round wellness programs. Equal Employment Opportunity – UMass Global is committed to providing an educational and work environment free of unlawful discrimination and harassment in any form. UMass Global prohibits all forms of discrimination and harassment on the basis of age, race (including hairstyle/texture, protective hairstyles, braids, locks, and twists), color, religion (including religious observance, belief, practice dress and grooming practices), citizenship, pregnancy (including temporary physical or mental limitations related to, affected by, or arising out of pregnancy, childbirth, or any related medical conditions), sex, gender identity, gender expression, transgender status, national origin, ancestry, physical and/or mental disability, legally-protected medical condition, military (past, present or prospective) status, veteran status, marital status, sexual orientation, sexual and reproductive health, genetic information, or any other characteristic protected by local, State or Federal law. Reasonable Accommodation – UMass Global provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the recruitment department at recruiting@umassglobal.edu.

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com Why you’ll love it here! + Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance + 401k + Community Service Day + Spotlight Awards + National Sales Excellence Awards + CFSP Prep Certification Program POSITION SUMMARY: - The Senior Designer reports to the Design Manager - Can be located in any of the following cities: Cleveland or Columbus OH, Pittsburg, PA, Lenexa, KS, Omaha, NE, Bedford Park/Chicago, IL - Full-Time - Remote, but candidate must be located in one of the locations listed above As a Senior Designer in the construction and foodservice industry, your role represents an advanced and pivotal position within our team. Building upon your experiences as an Associate Designer, you now take on a substantial leadership role in driving the success of our commercial kitchen design projects. Your deep expertise and contributions to the creation of draft layouts, production drawings, and presentation materials, coupled with your extensive experience in client engagement, are invaluable assets to our team's growth and our projects' outcomes. ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Interact with customers to identify commercial foodservice equipment needs and promote the benefits of Trimark’s various design services - Perform site visits to survey existing conditions, gather project information, or identify equipment needs - Determine size, scope, and budget of a project through effective communication with customers. Offer equipment recommendations based on industry knowledge - Work independently to create commercial foodservice equipment designs that utilize available floor space and meet the customer’s operational and budgetary requirements - Must be able to utilize AutoCad and/or Revit to coordinate with design team members - Must have sound technical understanding of plumbing and electrical systems and be able to identify and locate utility services and building conditions required for proper installation of foodservice equipment - Produce construction document sets and collaborate with architects and engineers for integration of foodservice equipment designs and utility rough-in drawings into overall project - Produce foodservice equipment elevations and incorporate appropriate construction details - Must be able to proactively communicate and manage lead times. It is essential that project needs are met timely - Must be able to identify and produce complete scope of work for project, including trade responsibilities, installation requirements, and manufacture specifications with selected accessories - Effectively communicate with foodservice equipment manufacturers to drive the development of shop drawings for custom or modified equipment related to a design - Prepare itemized foodservice equipment budgets - Review and approve submittal packages provided by kitchen equipment contractor to ensure adherence to design intent - Be an industry leader in advancing the latest design technology and industry innovations - Respond to requests for information (RFI’s) timely - Conduct site visits and generate a punch list during project installation - Conduct oneself in a professional manner that fosters positive relations with customers, vendors, and internal company personnel - Grow design revenue annually - Participate in department meetings and vendor training sessions COMPETENCIES: - Ability to work independently and exercise good judgement in all aspects of position - Ability to create effective commercial designs operating within loose or limited sets of constraints - Ability to multi-task and work in a fast-paced environment - Ability to work with minimal supervision and as part of a team - Strong communication skills, both oral and written - Flexible in schedule to enable the company to meet customer needs – overtime and weekends may be necessary and required - Foster positive relations and communications with departmental personnel, IT, Purchasing, Installers, Sales, Marketing, and other TriMark Division design/contract management departments - Strong relationship building skills with customers, general contractors, architects, manufacturers and vendors, and other trades on job sites - Strong organizational skills and attention to detail - Excellent customer service attitude - Critical thinking and problem solving - Excellent presentation and selling skills - Ability to read architectural drawings QUALIFICATIONS & EXPERIENCE: - Bachelor’s degree in Architecture, Interior Design, Engineering, or related discipline - 10+ years’ experience designing in the foodservice industry - Proficient in AutoCAD and Revit - Must complete CFSP Test within first 3 years of employment - Experienced in various market segments of design - Extensive knowledge of BIM practices, standards and techniques - Intermediate to advanced proficiency in MS Office products & AutoQuotes - Basic working knowledge of general construction, mechanical, electrical, and plumbing #PMIndeed The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law. In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility. TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences. TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com. Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com

Role Description ICF is currently seeking an Instructional Designer. We aren’t generic contractors; we are expert consultants. We work with our clients to determine the ideal solution to their problems. We seek candidates who can help us create dynamic, engaging, and experiential learning content with an emphasis on user-centered design, user experience (UX), and accessibility for all learners. This requires candidates who are nimble and innovative in their application of instructional design principles. Using your mix of creative skills and project awareness, the successful candidate will create interactive and engaging ways to communicate instructional content knowledge as well as provide feedback on other team members' materials. The candidate will have the ability to develop a range of instructional materials for classroom-based and online training that incorporate scenarios, case studies, job aids, and performance-based support tools. This role is for a potential future remote opportunity. Responsibilities - Work as part of an instructional design team under the supervision of a Lead Instructional Designer or Project Manager. - Design, develop, and document instructor-led, paper-based, and responsive technology-delivered curricula and performance support solutions. - Participate in the development and review of products for adherence to style and storyboard guidelines, writing standards, course/task flow, and designing for standards such as SCORM conformance and Section 508 compliance. Qualifications - 3+ years of work experience. - 2+ years of experience in Instructional Design. Requirements - Bachelor’s degree in Instructional Design or Education preferred. - Experience in the full life cycle of the instructional systems design (ISD) process with experience in developing engaging, experiential instructor-led training as well as web-based and blended learning solutions that are Section 508-compliant and SCORM-conformant. - Ability to develop clear and concise linear and non-linear storyboards for programmers/online developers, including graphics concepts, audio scripts, user interactions, navigation, and other related elements. - Proficiency with word-processing, spreadsheet, and presentation tools (e.g., Microsoft Word, Excel, and PowerPoint). - Superior use of the English language including the ability to read, comprehend, and communicate information and ideas effectively. - Prior experience developing training related to emergency management and/or the Incident Command System (ICS) a plus. - Knowledge of the field of human-computer interaction and performance-centered design. - Ability to apply instructional design principles to gaming and simulation environments. - Experience and working knowledge of at least one rapid development tool (e.g., Articulate Storyline, Articulate Rise). - Detailed knowledge of Section 508 requirements and the ability to apply them to course design and development. - Experience serving Federal clients. - Experience working in consulting firm environments. Benefits - ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. - We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. - Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. - Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. - Pay Range: $61,232.00 - $104,094.00 based on full-time employment.