• Lead, coach, and inspire a high-performing team of 10+ Sales Assist Representatives • Drive the team to meet and exceed revenue and customer growth goals • Identify and run high-impact programs and experiments that improve conversion • Recruit, hire, and onboard top sales talent • Coach and develop your team through regular feedback and career development planning • Partner closely with stakeholders across sales, growth, and data • Oversee forecasting, reporting, and operational inspection

• Help scale from today to $300M ARR over the next 5 years • Own Panoptyc's core revenue engine—from strategy to execution—across our AI software + hardware product line through direct and channel sales • Strengthen distribution partnerships with national and strategic accounts • Build repeatable, data-driven sales processes in an environment that's sometimes ambiguous and still building infrastructure • Lead, coach, and hire a team of full-cycle sales reps, account managers, and SDRs • Close key deals yourself—you're in the trenches with your team • Drive customer success and expansion—we've landed accounts and need to grow them

Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: Being the customer service company in the world. OUR PURPOSE: Creating packaging solutions for life’s essentials. Job Requisition #: 033920 Operator (Open) Job Description: Key Responsibilities - Operates routine production machinery in accordance with prints and specifications provided. - Carry out routine activities that produces the required quantity of parts within established specifications and tolerances. - Measures finished parts with precision tools, ensuring compliance with function, quality, and cosmetic specifications. - Maintains logs and records of units produced. Report any errors resulting in rejected or discarded pieces. - Inspects equipment prior to use to ensure proper setup and alignment; performs basic and routine adjustments and maintenance. - Maintains a clean, safe, and orderly work area. - Follow safety regulations. - Performs other duties as assigned. Education and Experience - Typically possesses a high school diploma (or equivalent) and up to 2 years of relevant experience. Knowledge and Skills - Willingness to follow directions and work well in a team. - Ability to interpret and translate job specifications for production machineries. - Fundamental understanding of or the ability to quickly learn production equipment. At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential. Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif. EEO Statement: https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic. For more information read Greif’s Equal Opportunity Policy.

Job Overview The Customer Service – Client Support Specialist plays a key role in supporting our Sales Team and ensuring exceptional service for our Enterprise client accounts. You will collaborate closely with Account Managers and Business Development Directors to streamline sales processes, manage customer requests, and ensure clients receive timely, accurate, and high‑quality support. Responsibilities Client Support & Communication - Serve as a primary point of contact for customer service inquiries related to sales activities, orders, and account needs. - Communicate with Life Sciences, Population Health and Academic clients—including Procurement, Data Management, and Project Management teams—to ensure questions are answered, and issues are resolved quickly and professionally. - Support client relationship activities such as sharing updates, resources, upcoming events, and IQVIA Quality Metric initiatives. Sales Process & Administrative Support - Partner with Sales team members to ensure smooth, efficient progression from initial quote to signed sales order. - Coordinate with internal proposal and pricing teams to assist with creation, review, and processing of Sales Orders and Change Orders. CRM & Pipeline Coordination - Maintain and update CRM entries, ensuring opportunities, client notes, and follow‑up actions are correctly logged and current. - Work with Sales Leadership to support pipeline accuracy, opportunity progression, and follow‑up communications. - Leverage client insights and interactions to help identify new opportunities or areas of client need. Minimum Required Education & Experience - Experience in customer service, client support, sales operations, sales coordination, or project coordination—preferably in SaaS or Life Sciences. - A bachelor’s degree is highly preferred. - Experience supporting sales processes or working within fast‑paced commercial teams. - English fluency (this is part of a global area) - Proactive problem‑solver person with clear, professional and assertive communication - Highly organized & detail‑oriented - Experience with Microsoft Navision/365 Business Central, CRM tools, and strong Word and Excel skills preferred. *Resumé/CV must be submitted in English* #home-based IQVIA is committed to embracing a diverse and inclusive work environment. Our goal is to attract and retain the best people, regardless of their gender, race, marital status, ethnic origin, national origin, age, disability, sexual orientation, gender identity or any other characteristic. Join us! IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.