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Associate Strategic Client Executive – TPA

Location

Florida + 3 moreAll locations: Florida | Massachusetts | Missouri | Texas

Posted

42 days ago

Salary

$95K - $120.7K / year

Seniority

Mid Level

Bachelor Degree5 yrs expEnglish

Job Description

Associate Strategic Client Executive – TPA

Zelis

• Serve as the primary point of contact for Zelis for their assigned book of business • Manage an assigned book of business comprised of vertically aligned clients • Drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering growth with additional products and services • Develop and maintain critical internal and external relationships • Maximize the breadth and depth of relationships by understanding client business strategies, • Manage and oversee revenue targets, including budgets, forecasts, and product utilization review • Responsible for client renewals and retention • Proactively identify and mitigate risks • Drive revenue growth through existing product optimization • Collaborate with sales to present innovative solutions and grow existing client base • Conduct and lead client business reviews and account plans to optimize value • Ensure industry leading quality service delivery and client satisfaction • Develop Trusting Relationships and prepare communications to clients and leadership teams

Job Requirements

  • Bachelor’s degree preferred
  • 5+ years in client management role with experience in the Payer space
  • Experience in working in healthcare including insurance companies, or working with cost management, electronic payments, Third Party Administrators, and/or healthcare communications solutions
  • Demonstrated success in revenue management and increased utilization within an assigned book of business of mid to large enterprise clients
  • Excellent written and verbal communication skills
  • Excellent presentation, public speaking, and meeting management capabilities
  • Ability to tailor messages to audiences
  • Proven collaboration with key business partners: Sales, Operations, Product, Services, and Marketing
  • Ability to anticipate future trends and incorporate them into business review planning
  • Strong listening and comprehension skills, ability to understand and address client concerns, feedback, and appropriately manage discussions with clients
  • Travel estimated 30-40% (primarily) domestic

Benefits

  • 401k plan with employer match
  • Flexible paid time off
  • Holidays
  • Parental leaves
  • Life and disability insurance
  • Health benefits including medical, dental, vision, and prescription drug coverage

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