Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as Twilio's next Staff Software Engineer on our Data & Analytics Platform Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job We are seeking an experienced Staff Engineer to join our Data Substrate team. In this role, you will be responsible for architecting scalable and reliable data solutions, collaborating closely with cross-functional partners driving technical innovation, and mentoring a team of talented engineers. The ideal candidate will have deep expertise in data systems, strong leadership skills, and a proven track record of delivering complex data projects at scale. Responsibilities In this role, you’ll: - Serve as a subject matter expert in distributed systems, data technologies, with strong software engineering skills - Architect and implement scalable and efficient data systems, storage solutions, and processing frameworks using state-of-the-art technologies. - Drive technical innovation and research to stay at the forefront of emerging data technologies and best practices. - Mentor and coach a team of talented engineers, fostering a culture of technical excellence, collaboration, and continuous learning. - Collaborate closely with cross-functional teams to understand business requirements and translate them into scalable and efficient technical solutions. - Ensure data quality, integrity, and security throughout the data lifecycle, adhering to industry best practices and compliance standards. Qualifications Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: - Bachelor's or Master's degree in Computer Science, Engineering, or a related field. - 8+ years of experience in software development, or a related field. - Proven track record of architecting and delivering complex data projects at scale, with a deep understanding of data infrastructure and distributed systems. - Expertise in big data technologies such as Hadoop, Spark, Kafka, and other distributed computing systems. - Experience designing, building, and operating large-scale systems using AWS technologies. - Proficiency in programming languages such as Python, Java, or Scala, with strong problem-solving skills and attention to detail. - Experience designing or working with Data Lakehouse architectures, including hands-on experience with Hudi, Iceberg, or Delta data formats. - Excellent communication and collaboration skills, with the ability to influence technical decisions and drive alignment across teams. - Strong leadership skills, with a track record of mentoring and developing junior engineers. - Demonstrated ability to thrive in a fast-paced, dynamic environment and deliver results under tight timelines. Desired - Contributions to OSS projects is a bonus - Familiarity with data modeling, data warehousing, and ETL processes is a plus. Location This role will be remote, and based in the United States. This role will be remote but is not eligible to be hired in CA, WA, NY, NJ, PA or CT. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. The estimated pay ranges for this role are as follows: - $171,120.00 to $213,900.00 Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Join Us as a Clinical Data Team Lead – Make an Impact at the Forefront of Innovation We have successfully supported the top 50 pharmaceutical companies and more than 750 biotechs, spanning 2,700 clinical trials across 100+ countries in the last 5 years. As part of our expert team, you’ll have the opportunity to ensure operational excellence that makes a real difference in organizational performance. As a Clinical Data Team Lead, you will act as the lead data manager for one or more projects or provide support to the lead data manager. You may lead all data management activities for individual, limited volume/complexity studies with support from senior team members. Additionally, you will act as an interdepartmental and client liaison for all data management study activities. What You’ll Do: • Applies relevant components of the project protocol to daily tasks and directs others on how to apply to their daily tasks. • Acts as a liaison to the Project Lead and/or client as required and communicates with management regarding all data management (DM) activities within their studies. • Develops and maintains data management project documentation files; performs independent reviews of data management deliverables following documented CDM guidelines. • Develops and delivers study specific training for DM project staff. • Produces project-specific status reports for management, Project Lead and/or clients on a regular basis. Monitors study metrics. • May participate in business development activities by assisting with bid preparation and/or representing data management at bid defense meetings, where required. • Assists with project forecasting of hours and identification of resource requirements and identifies potential out of scope activities to Project Lead and management and assists with the Contract Modification process. • Mentors junior level staff on all associated tasks within a study. • Assists with the administrative and financial management of allocated projects. Performs all assigned data management activities independently and efficiently, with attention to quality. Education and Experience Requirements: - Bachelor's degree or equivalent and relevant formal academic / vocational qualification - 6+ Years of experience in Clinical Data Manager Role - Must have working experience in Veeva EDC - Should have End to End Data Management Experience (Set Up, Conduct, Close Out) - Working on Oncology Trials are Preferred. In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role. Knowledge, Skills and Abilities: • Ability to effectively apply knowledge and skills in a highly organized fashion while adhering to regulatory guidelines, SOPs and client expectations • Ability to use interactive computer programs • Good written/ verbal communication skills with a strong command of English language and grammar; good organizational, analytical/problem solving skills and attention to detail • Ability to work productively with minimal supervision • Ability to maintain a high degree of confidentiality with clinical data and client's proprietary data • Strong customer focus and excellent interpersonal skills • Proven flexibility and adaptability • Ability to work in a team environment and independently as needed • Ability to train and direct study team • Ability to set and meet timelines or be able to recognize and schedule changes in response to project demands Working Conditions and Environment: • Work is performed in an office environment with exposure to electrical office equipment. • Occasional drives to site locations with occasional travel both domestic and international. Why Join Us? When you join Thermo Fisher Scientific, you become part of a global team that values passion, innovation, and a commitment to scientific excellence. You’ll work in an environment where collaboration and development are part of the everyday experience—and where your contributions truly make a difference. Apply today to help us deliver tomorrow’s breakthroughs.

• Monitor and manage Databricks workspaces across Dev, QA, and Prod environments • Troubleshoot job failures, cluster performance issues, and workspace-level errors • Understand design concepts and architectural fundamentals • Follow and support CI/CD processes for deployments and automation • Translate functional and non-functional requirements into actionable system specifications • Develop and maintain complex scripts/applications as needed for platform operations • Create test cases, scenarios, and validation steps based on specifications • Apply solid knowledge of SDLC and Agile methodologies • Stay current with the latest technologies, tools, and industry trends • Apply strong logical thinking, analytical reasoning, and problem‑solving skills • Collaborate effectively with cross-functional and distributed teams • Maintain general working knowledge of Azure DevOps and related operational processes • Execute quality processes, estimation methods, and documentation activities • Maintain fundamental understanding of the project domain and data lifecycle

• Design, develop, and maintain enterprise reporting and business intelligence solutions using Microsoft technologies (SSRS, SSIS, SSAS, SQL Server, Visual Studio). • Build and optimize complex SQL queries to support analytics, reporting, and operational use cases. • Develop and manage ETL pipelines to ingest, transform, and integrate data from multiple sources (ERP systems, APIs, flat files). • Architect and maintain data warehouses and dimensional data models. • Design and manage SSAS cubes to support advanced analytics and reporting. • Ensure data accuracy and integrity through ongoing data quality monitoring and issue resolution. • Optimize performance of reports, dashboards, and data pipelines. • Implement and maintain data security, access controls, and governance standards. • Collaborate with cross-functional teams including application development, infrastructure, and cybersecurity. • Support and enhance automation using PowerShell, Power Automate, and other scripting tools. • Participate in on-call rotations and support ITIL-based incident and change management processes. • Contribute to documentation, knowledge transfer, and continuous improvement initiatives.