Your role at DynatraceWhat’s the role? As a Solutions Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing high‑quality technical support to customers and internal teams across North America. This is for individuals either early in or starting their Solutions Engineering career and align with the Solutions Engineer profile who are motivated to grow into the full scope, expectations, and impact of the role through hands‑on experience and mentorship. Prior experience in a sales or pre‑sales role is not required, but curiosity, strong technical fundamentals, and the ability to communicate clearly with customers are essential. In this role, you will partner with Sales, Customer Success, Product, and Engineering teams to deliver compelling demonstrations, support technical evaluations, and help customers understand Dynatrace’s unique approach to advanced observability and application performance. This is a fully remote role, with optional hybrid office access for those who prefer a mix of remote and in‑office work. Responsibilities - Act as a technical expert on the Dynatrace platform, supporting customer engagements across discovery, evaluation, and solution design - Execute and support live and remote product demonstrations that highlight Dynatrace’s differentiated value - Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. - Participate in and support proof‑of‑concept (PoC) engagements, working closely with customers and internal teams - Partner with a large Sales team to identify and support new sales opportunities and expansions within existing accounts - Assist with RFIs, RFPs, and technical documentation, learning how potential clients evaluate solutions - Build strong technical relationships with customers and prospects, positioning Dynatrace as a trusted partner - Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. - Collaborate across teams including Product, Engineering, Expert Services, Customer Success, and Marketing - Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities. - Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer. - Continuously develop technical, presentation, and customer‑facing skills through structured enablement and mentorship - Position might be filled at a higher level based on candidate experience. About you To ensure your success as a Solutions Engineer at Dynatrace, you are an ambitious, motivated, and coachable individual with a strong interest in modern cloud technologies and customer‑facing technical work. You do not need prior Solutions Engineering or sales experience to succeed in this role. Instead, we are looking for individuals who demonstrate technical aptitude, strong communication skills, and a desire to grow into a trusted technical advisor. Location: Looking for individuals who currently live in the CST time zone What will help you succeedMinimum requirements - Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent practical experience - Familiarity with cloud platforms such as AWS, Azure, or GCP - Ability to troubleshoot technical issues to produce a working outcome and be able to manage and document this process. - Fundamental understanding and experience with command line interfaces; bash, powershell, etc - Excellent communication and presentation skills, with the ability to communicate technical value into business value. - Interest in application performance, observability, cloud platforms, or distributed systems - Strong problem‑solving skills and technical curiosity - The ability to learn quickly, adapt to an evolving environment, and incorporate feedback - Comfort supporting multiple customer engagements with guidance from experienced teammates Preferred requirements - Exposure to observability, monitoring, APM, or logging tools - Experience developing or maintaining application code or infrastructure - A foundational understanding of software systems, infrastructure, cloud, or DevOps concepts - Experience with containers, Kubernetes, CI/CD pipelines, or scripting languages - Previous experience working as part of a sales, pre‑sales, or customer‑facing technical team Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences. - Over 50% of the Fortune 100 companies are current customers of Dynatrace. Equal Employment OpportunityAll your information will be kept confidential according to EEO guidelines. We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law. To be considered for this position, please upload your resume/CV.

Available Location: Melbourne, Australia About the Role We have an exciting opportunity for an experienced Senior Solutions Engineer to work with our top tier customers and become their Trusted Advisor for their security and business goals. The successful applicant will have a track record of working with large enterprise organisations in driving business and technical outcomes through technology solutions, with experience in engaging at the C-level with Business and Technology stakeholders. Responsibilities: - Land an end-to-end value prop for web security & performance that spans the breadth of Cloudflare Product offerings. - Empower customers in their security adoption journey, helping them to define a secure strategy, - Architecture of necessary security controls aligned with Cloudflare Security and Performance product suites - You will work closely with Account Executives to educate your prospective customers on how they can obtain success on the Cloudflare platform - Apply technical knowledge to architect security solutions that meet business, IT, Regulation and Compliance needs, infusing key security technologies where appropriate. - Be a Voice of the Customer to share insights and best practices, connect with Global Engineering and Product teams at Cloudflare to remove blockers and influence the roadmap. - Maintain long-term trusted adviser relationships with the peers at your customers and work hand-in-hand with the Customer Success team to ensure your customers are delighted with Cloudflare offerings. Key Skills: - 7+ years experience in a pre-sales SE role; - Relationship Building. Proven track record of building deep technical relationships with senior security executives in large or highly strategic accounts. Experience in managing various stakeholder relationships to get consensus on security solutions/projects. - Problem Solving. Ability to solve customer security, compliance, and data protection problems through Cloudflare's technology stack . Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Presentation skills with a high degree of comfort with both large and small audiences (Senior Executives, Security teams, Security admins, DevSecOps, Cloud Security architect teams). - Customer Focus. Customer obsessed leader with an "I will get it done" approach to solving customer challenges. - Value Realisation. Ability to understand customer business objectives and outcomes and the ability to quickly leverage tech solutions to accomplish those outcomes. - Trusted Technical Advisor. Ability to build strong relationships with senior security stakeholders and quickly build credibility and be viewed as a trusted advisor. Technical Skills: - Understanding of "how the internet works". For example: Know the differences between TCP & UDP, and understand what kinds of applications may favor one over the other; - Can explain the difference between authoritative DNS & recursive DNS; - Understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike - Understanding of how customers make buying decisions, how to explain ROI. - Experience in cloud computing, preferred if strong background in architecting applications on AWS or GCP; - Technical expertise in cloud infrastructure, integrating front end web technologies such as Next.JS/React, with compute and databases; - Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills; - You've built a web application before, or contributed to an existing application in a meaningful way; - You can describe the differences between CSRF, XSS and SQLi in detail and Cloudflare's role in defending against them; - Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.

The application window is expected to close on: 04/24/2026Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received. This position can be performed remotely in any U.S. state based in the Central, Mountain, or Pacific time zones (West of the Mississippi River). Meet the Team The Cisco Capital US Commercial (USC) team serves as the financial engine driving Cisco’s technology adoption by providing innovative financial solutions to our customers. We sit at the intersection of finance and technology, ensuring that our financial products are seamlessly integrated into the broader Cisco sales ecosystem to accelerate growth. Our team is composed of high-performance finance professionals who thrive in a collaborative, matrixed environment where cross-functional influence is the key to success. We are a dynamic, results-oriented group that prides itself on being an essential partner to Cisco’s sales leadership, making our work both intellectually challenging and highly impactful. You will be a core member of the Cisco Capital USC sales leadership team, reporting to the Cisco Capital Americas USC Director and will participate in key workstreams to enable the business, and work cross-functionally to drive improvements and changes for the field teams. Engaging with channel partners is critical to success, and you will develop key sales leadership relationships. Your Impact As a Leader, Financial Regional Sales, you will drive financial product direct sales and integrate Cisco Capital with the broader Product and Services Sales organizations. Owning an annual quota, you will balance sales enablement with profitability and risk management. This is an exciting opportunity to lead a high-performance team of finance professionals, influence critical executive decisions, and execute go-to-market strategies that advance the sales process with CEOs and CFOs. Responsibilities include: - Lead & Develop: Mentor and coach a high-performing team to achieve annual financing quotas. - Drive Strategy: Execute go-to-market strategies that advance sales cycles with C-suite executives (CEOs/CFOs). - Build Relationships: Cultivate executive-level relationships with major customers, partners, and internal Cisco stakeholders. - Operational Excellence: Own accurate forecasting and ensure adherence to sales operational best practices. - Innovate: Provide critical input to New Product Development to accelerate the adoption of financial solutions. Minimum Qualifications - Experience: 5+ years of executive-level sales experience with a proven track record of supporting large, strategic deals. - Financial Expertise: Deep knowledge of financial markets and structured financing. - Technical Proficiency: Expert-level skills in SFDC (CRM) and Tableau for financial modeling and data intelligence. - Leadership: Proven ability to lead cross-functional teams within a complex, matrixed organization. - Business Acumen: Ability to translate IT industry dynamics into compelling financial offers for customers. Preferred Qualifications - Existing network of executive-level relationships with major customers and partners. - Strong ability to influence executive decision-making processes. Why Cisco? At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: The starting salary range posted for this position is $272,400.00 to $344,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: - 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees - 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco - Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees - Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) - 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next - Additional paid time away may be requested to deal with critical or emergency issues for family members - Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco’s policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: - .75% of incentive target for each 1% of revenue attainment up to 50% of quota; - 1.5% of incentive target for each 1% of attainment between 50% and 75%; - 1% of incentive target for each 1% of attainment between 75% and 100%; and - Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $294,300.00 - $428,400.00 Non-Metro New York state & Washington state: $285,900.00 - $416,300.00 * For quota-based sales roles on Cisco’s sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. ** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About the role The Solution Specialist is a key partner of the Account Executive/Sales Representative and is responsible for driving the technical strategy and delivering additional revenue from assigned accounts. You will be mapped to several accounts across one or more practices. You will drive opportunities and new relationships within accounts. What you'll be doing - Partner with business leaders to deliver services that support company objectives and that are consistent with Winning Together values. - Technical sales lead driving opportunities and deals including bringing in the right people and expertise. - Focus on increasing hardware/product and services revenue. - Responsible for and provide oversight for pre-sales deals (engaging the Solution Architects & Post-Sales Team as needed). - Proposal development and collaborate with the Pre-Sales Engineering Teams to develop final quotes and proposals. - Attend customer opportunity / strategy meetings to understand and articulate business and technical strategy for the company and customer. - Provide qualification of designs or opportunities and produce technical architecture/design documentation. - Act as Design Authority for nominated key accounts. - Work as technical designer on enterprise scale, mission-critical customer projects. - Work with peers to advise and recommend on future technology and services. - Ensure that proposed solutions are valid and meet Customer specifications. - Research technology and deliver associated white papers to promote Computacenter’s offerings. - Work closely with Vendors / Partners to keep up-to-date with current and future technologies, products and strategies to manage the ‘cradle to grave’ solution provisions cycle. - Maintain high level of industry awareness through training and self-development - Engage in and manage Customer demonstrations and Proofs of Concept - Collaborate with Solution Specialists and Solution Architects to develop new service offerings, utilizing newly released products having ensured that functionality claims are valid. - Play a pivotal role in ensuring end to end delivery to client. - Embrace and support Computacenter’s mission and core values. What you have - Bachelor’s in Computer Science, Management Information Systems (MIS) (preferred) or equivalent in work experience. - 10+ years of experience in designing, developing, configuring, and implementing enterprise level solutions with diverse solutions from multiple vendors. - 5+ years as a presales Technology Generalist and solutioning professional. - Strong interpersonal and communication skills - Able to engage, and interact effectively, with people from many different disciplines. - Excellent written communication skills. - Experience with IT delivery methodologies. - Understanding and Knowledge of IT Trends and Business needs. - Ability to develop and maintain client engagements/relationships. - Develop and deliver solutions architecture presentations. - Vendor Certifications a plus (including CISCO CCNP, Juniper JNCIS, Dell / EMC Storage or Networking Specialist, and or VMware VCP - Legally eligible to work in the United States. - Ability to design in-depth, complex technical solutions - Relevant industry leading qualification or accreditation in one or more technology - In-depth knowledge of IT Infrastructure technology and its business application - Demonstrable ability to provide input into commercial/technical documents and to develop solution specific business cases - Excellent communication and presentation skills, with the ability to present at large internal and external audiences and at board level. - In-depth understanding of service lifecycle. - Ability to lead and organize a large virtual technical team - Good negotiation skill - Excellent people and project management skills - Industry leading knowledge in specialist Technology area. What you can expect There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind. About us Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us