New York Life

Title: Senior Associate, Suitability Compliance Location: Remote, New York, United States Job Description: Business Unit Overview Purchase Experience Corporate Compliance partners with diverse business units to develop and implement robust compliance programs, fostering integrity and minimizing risk. Collaborate with a dedicated team to craft practical policies, train employees and ensure the company’s actions align with core principles and external regulations. Your contributions help to safeguard the company's reputation, empower responsible decision-making and pave the way for sustainable growth. Role Overview The Suitability Team is responsible for the timely review of new and replacement sales, as well as certain in-force transactions, for life insurance, annuity, and mutual fund products. This role serves as a Registered Principal and supports New York Life’s commitment to maintaining suitability standards, regulatory compliance, and exceptional service to the Field. The Senior Associate reviews complex transactions, provides suitability determinations, partners with agents and business partners to resolve case inquiries, and contributes to process improvements that enhance operational effectiveness and risk management. What You'll Do · Review annuity, life insurance, and mutual fund transactions using administrative systems and provide Principal-level suitability determinations in accordance with company policies and regulatory requirements. · Investigate and resolve escalated suitability cases, partnering with agents and internal stakeholders to gather information, assess risk factors, and support informed decision-making. · Monitor transaction activity and identify trends, emerging risks, or potential compliance concerns, escalating matters to Corporate Compliance and management as appropriate. · Deliver guidance and support to agents on suitability requirements, pending transactions, and program-related inquiries while maintaining a high level of service and professionalism. · Lead or contribute to initiatives that improve workflow efficiency, regulatory compliance, reporting, controls, training, and communication across the suitability program. What You'll Bring Required Skills · Bachelor’s degree or equivalent professional experience. · 3+ years of experience within the securities or financial services industry, preferably supporting life insurance, annuity, and mutual fund products. · Active FINRA Series 6 and Series 26 registrations. · Strong analytical, investigative, and decision-making skills with the ability to assess complex suitability scenarios. · Excellent written and verbal communication skills, with the ability to explain regulatory requirements and recommendations to diverse audiences. · Ability to manage multiple priorities, maintain attention to detail, and exercise sound judgment in a regulated environment. Preferred Skills · Active FINRA Series 7 and Series 24 registrations. · Experience supporting audits, regulatory examinations, or compliance-related projects. · Knowledge of FINRA, SEC, and state insurance regulations related to suitability and replacement review. · Familiarity with AI-enabled business tools and emerging technologies that support operational effectiveness and risk management. ​Job Level: LEVELPF3 Pay Transparency Salary Range: $81,000-$110,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Title: Senior Associate - Network Engineer Location: United States Job Description: Requisition ID 93842 Department Tech Data AI Ventures Job Function Tech Data AI Ventures Location Remote,New York,United States Role Location Designation Hybrid - 3 days per quarter Location Designation: Hybrid - 3 days per quarter Role Overview The Network Engineer – Core Network Services is responsible for the administration, maintenance, and support of the organization’s DNS, DHCP, IPAM (DDI), and load balancing infrastructure. This role ensures reliable and secure network service delivery across enterprise, cloud, and data center environments. The ideal candidate has hands-on experience managing DDI platforms (e.g., Infoblox, BlueCat), load balancers (F5, Citrix ADC, or AWS ALB/NLB), and core IP networking components. This role is part of a team that ensures high availability, performance, and compliance for foundational network services used across all business applications and systems. What You'll Do: Core Network Operations • Administer and maintain enterprise DNS, DHCP, and IPAM (DDI) infrastructure, ensuring consistent availability, accuracy, and performance. • Manage and support load balancing solutions (e.g., F5 BIG-IP, Citrix ADC, or AWS ALB/NLB) for on-prem and cloud applications. • Configure and maintain virtual servers, pools, SSL certificates, health monitors, and traffic policies on load balancers. • Monitor system health and respond to alerts, performance issues, or service disruptions. • Support zone management, record updates, and IP address provisioning according to established change procedures. • Ensure proper integration and synchronization between DNS, DHCP, and IPAM systems. Incident, Change & Problem Management • Serve as a Tier 2/3 escalation point for DNS, DHCP, and load balancing incidents. • Troubleshoot name resolution, IP allocation, or traffic flow issues using tools like Wireshark, nslookup, dig, tcpdump, or vendor diagnostics. • Participate in root cause analysis (RCA) and implement corrective actions for recurring network service issues. • Follow ITIL-aligned change management processes to plan and execute configuration changes, upgrades, and patches with minimal downtime. Maintenance & Security • Perform system upgrades, patches, and configuration backups for DDI and load balancing platforms. • Implement and maintain security best practices, including DNSSEC, ACLs, SSL/TLS certificate management, and traffic encryption. • Partner with Security teams to address vulnerabilities, maintain compliance, and support incident response activities. • Maintain and audit network service configurations to ensure accuracy, standardization, and alignment with enterprise architecture. Collaboration & Documentation • Work closely with Network Engineering, Cloud, and Application teams to support new deployments, migrations, and network designs. • Assist application owners with load balancer configurations, health checks, and performance optimization. • Maintain detailed documentation of DNS zones, DHCP scopes, IP allocations, load balancer configurations, and operational runbooks. • Participate in disaster recovery testing and contribute to business continuity planning for network services. Continuous Improvement • Identify opportunities to automate DDI and load balancing operations using APIs, Python, PowerShell, or Ansible. • Proactively monitor trends and recommend improvements for performance, scalability, and manageability. • Evaluate and test emerging technologies and upgrades to enhance reliability and agility. What You'll Bring: - Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience). - 3–5 years of experience in enterprise network administration or operations. - Hands-on experience with DNS, DHCP, and IPAM (DDI) solutions such as Infoblox, BlueCat, or Windows Server DDI. - Proficiency in managing load balancer platforms such as F5 BIG-IP, Citrix ADC (NetScaler), or AWS/GCP load balancing services. - Solid understanding of TCP/IP networking, routing, subnetting, VLANs, and network security fundamentals. - Strong troubleshooting and analytical skills with experience using packet capture and diagnostic tools. - Familiarity with change management and ITSM processes (e.g., ServiceNow, Remedy). Preferred - Experience with automation and scripting using Python, REST APIs, or Ansible for DDI or load balancing tasks. - Understanding of DNS security (DNSSEC, RPZ, DoT/DoH) and SSL/TLS certificate management. - Experience with cloud networking (AWS, Azure, GCP) and hybrid environments. - Vendor certifications such as F5 Certified Administrator (CA), Infoblox Core DDI Professional, CCNA/CCNP, or CompTIA Network+. - Experience supporting high-availability network architectures in large enterprises or financial services organizations. Key Competencies - Operational Excellence: Ensures network services remain stable, secure, and highly available. - Technical Expertise: Deep understanding of DDI and load balancing technologies. - Analytical Thinking: Quickly isolates and resolves service-impacting issues. - Collaboration: Works effectively with cross-functional teams across Infrastructure, Security, and Cloud. - Process Discipline: Follows structured change, incident, and documentation procedures. - Innovation: Leverages automation and modern tools to improve efficiency. Success Indicators - Consistent uptime and reliability of DNS, DHCP, and load balancing services. - Timely and accurate completion of change requests and provisioning activities. - Measurable reduction in recurring incidents and configuration errors. - High satisfaction ratings from internal IT and business stakeholders. - Demonstrated improvements in automation, scalability, and performance. Pay Transparency Salary Range: $111,500-$159,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​ Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. ​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs. Job Requisition ID: 93842 Get Matched Upload your resume and see jobs that match your skills and experience Match Unknown

Title: Customer Service Representative, Life Insurance Location: tampa United States Job Description Requisition ID 92864 Department NYL Direct Job Function NYL Direct Location Tampa,Florida,United States Role Location Designation Hybrid - 3 days per week Location Designation: Hybrid - 3 days per week Our New York Life culture has laid the foundation for over 175 years of commitment to our employees, agents, policy owners, and the communities where we live and work. Here you become a valued part of a welcoming, inclusive, and caring organization with a long-standing legacy in stability and growth. The strength revolves around our diversified, multi-dimensional business portfolio that goes beyond life insurance. As a Fortune 100 company and industry leader, we provide an environment where you can explore your career ambitions, offering opportunities to tackle meaningful challenges and stretch your skills while balancing work and life priorities. You will be part of an inclusive team guided by our belief to always be there for each other–providing the support and flexibility to grow and reach new heights while making an impact in the lives of others. You are our future, and we commit to investing in you accordingly. Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs. The initial 16 weeks of training involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday & Thursday . After training, the role will transition to full time work from home. As part of New York Life Direct, you'll join a team revolutionizing the life insurance experience for AARP members. We're the industry leader in direct-to-consumer life insurance, offering streamlined coverage directly to individuals, bypassing traditional agent models. Your work will directly impact lives by making life insurance accessible, affordable, and understandable for millions of Americans. When you join New York Life, you’re joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. You’ll have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture. Role Overview: Are you a personable, customer-service oriented individual? Are you interested in helping people protect their future? Are you interested in a career with an industry leader? If so, New York Life Insurance Company (NYL) may be the company for you. NYL strives to provide best in class service by making every service experience a positive one. It is the hallmark of what we do and how we keep good going. We are looking for customer- focused, accountable, efficient and engaged professionals who are devoted and guided by a commitment to service excellence. Customer Service Representatives establish high quality customer relationships using informational resources and technical knowledge. Hours of operation are Monday - Friday: 8:00am - 8:00pm Full-time - candidates must be available to work a variety of hours, here are some sample schedules: 11:00am – 7:00pm, 11:30am - 7:30pm, 12:30pm – 8:00pm What You’ll Do: - Handle high volume of inbound customer and sales agent inquiries. - Communicates and educates on product features, benefits and contract provision details. - Ability to handle most customer interactions independently. - Ability to explain information in functional area. - Maintains satisfactory level of key performance indicators according to departmental requirements. What You’ll Bring: - Associates degree or equivalent years of related experience - Minimum 2 years of customer service and/or call center experience required - Accountable, ethical, good decision-making ability - Problem solving / ability to assess and take appropriate action - Strong verbal and written communication skills required - Excellent computer navigation skills and ability to multitask - High school diploma, or GED from an accredited school required. Bonus points for these: - Bachelor’s degree or equivalent years of related experience - Bilingual – Spanish - Prior experience within the insurance industry Training & Development: Customer Service Representatives undergo a comprehensive paid Hybrid training program to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. Career growth opportunities available. It is mandatory to attend all Sales and Service Center training with the objective of obtaining the Florida Life and Variable Annuities License (#214). Preferred candidates hold a current / active Florida Life and Variable Annuities License (#214) with Continuing Education (CEs) with deadline not due within 90 days from date of hire. If CE's are due within 90 days, they must be completed before date of hire. Unlicensed candidates are encouraged to apply as well! Hybrid training – Monday and Friday work from home and Tue-Thu onsite *up to the first 16 weeks* After your training, you will transition to full time work from home. Training Hours: 9am-5pm EST Must live within 50 miles of our Tampa location 8641 Henderson Rd, Tampa 33634 Benefits/Perks and Amenities: - Standard- Medical, Dental, Vision - Life Insurance, Short-Term & Long-Term Disability - Vacation, Holidays - Paid Training - 401K with Company Match - Cash Value Pension Plan - Tuition Reimbursement - On-site Gym & Cafeteria - Employee discounts - Employee Resource Groups - Volunteer Opportunities - Casual Dress The initial 16 weeks of training involves a hybrid work schedule - working remotely: Monday & Friday / on site: Tuesday, Wednesday & Thursday . After training, the role will transition to full time work from home. #LI-MS5 #LI-HYBRID #LI-REMOTE ​ Pay Transparency Salary Range: $35,000-$42,000 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​ Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. ​ Job Requisition ID: 92864

Title: Senior Associate Underwriter Location: New York , United States Job Description: Requisition ID 94105 Department Purchase Experience Value Stream Job Function Purchase Experience Value Stream Location Remote,New York,United States Role Location Designation Hybrid - 1 day per quarter Location Designation: Hybrid - 1 day per quarter Role Overview Reporting to a Managing Underwriter, the Senior Associate Underwriter is responsible for evaluating life insurance applications and determining whether applications should be approved, declined, or if additional information is required. This role is accountable for underwriting cases with a 2-Year Total Amount at Risk (TAAR) of $2.5 million or less and primarily handles applications that include Attending Physician Statements. The Senior Associate Underwriter applies underwriting guidelines, medical knowledge, and sound judgment to assess overall mortality risk and make informed recommendations on complex cases. This role works closely with agents, General Office personnel, and internal partners to support timely, accurate underwriting decisions while delivering strong customer experience. The position also contributes to underwriting projects, process improvements, and ongoing training initiatives. What You'll Do - Evaluate life insurance applications and accurately classify mortality risk using medical and nonmedical information for cases with a 2-Year TAAR of up to $2.5 million, including cases involving Attending Physician Statements. - Apply underwriting guidelines, medical knowledge, and professional judgment to assess complex risk factors and determine appropriate underwriting outcomes, including approvals, substandard ratings, or declines. - Communicate underwriting requirements, application updates, reinsurance offers, reconsideration requests, and final decisions to agents and General Office personnel through both written and verbal interactions. - Maintain a strong understanding of underwriting systems, product rules, medical terminology, and mortality factors to support accurate and efficient decision-making. - Participate in training initiatives, workflow enhancements, best practice discussions, and cross-functional projects that improve underwriting processes and customer experience. What You'll Bring Required Skills - Bachelor’s degree preferred or equivalent combination of education and relevant experience. - 3+ years of life underwriting experience with demonstrated knowledge of underwriting principles and mortality assessment. - Working knowledge of medical terminology and the ability to evaluate the impact of medical impairments on mortality risk. - Strong analytical and problem-solving skills with the ability to assess complex risk profiles and make sound underwriting recommendations. - Strong verbal and written communication skills with the ability to interact effectively with agents, General Office personnel, and internal stakeholders. - Strong customer service orientation with the ability to manage relationships and provide timely, professional support. Preferred Skills - Experience underwriting cases involving Attending Physician Statements and higher complexity medical impairments. - Familiarity with reinsurance processes, underwriting systems, and insurance product rules. - Experience participating in workflow improvement initiatives, training efforts, or cross-functional projects. - Ability to balance accuracy, risk assessment, and service expectations in a fast-paced environment. - Working knowledge of underwriting models, rules engines, and automated decision tools with he ability to interpret model outputs, apply appropriate judgement, and ensure decisions align with underwriting guidelines. - Familiarity with broader technology tools e.g. CoPilot, ChatGPT, and underwriting automation tools, that enhance efficiency, decision support, and workflow effectiveness. #LI - EM1 #LI - REMOTE Pay Transparency Salary Range: $73,000-$124,900 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​ Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life. ​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs. Job Requisition ID: 94105

Title: Senior Associate - Workload Automation Engineer Location: United States Requisition ID: 93700 Department: Tech Data AI Ventures Job Function: Tech Data AI Ventures Job Description: Role Summary Serve as the engineering owner for New York Life's enterprise workload automation platform, ensuring the reliability, scalability, and resilience of mission-critical scheduling and batch processing services across on-premises and cloud environments. In this role, you will operate and enhance enterprise scheduling platforms, calendars, and workload orchestration services while designing resilient restart and recovery patterns that enable critical business processes to run predictably and consistently. You will help establish standards for job design, logging, monitoring, and audit readiness, supporting a secure, compliant, and automation-first operating model. Using platform engineering and Site Reliability Engineering (SRE) practices, you will automate operational processes, define and monitor service-level objectives (SLOs), improve observability, and lead incident response efforts to minimize downtime and improve system resilience. Your work will help ensure critical workload automation services consistently meet performance expectations and business service level agreements. What You'll Do Platform Engineering & Reliability - Operate and maintain enterprise scheduling controllers and agents across on-premises and cloud environments. - Manage calendars, SLAs, alerting, and escalation processes. - Design resilient restart, recovery, and rerun frameworks for critical workloads. - Define platform standards, governance practices, SLIs, and SLOs. - Lead platform upgrades, configuration management, and lifecycle maintenance. Automation & Operational Excellence - Implement job-as-code and configuration-as-code practices using Git and CI/CD pipelines. - Develop automation solutions using PowerShell, Python, APIs, SQL, Terraform, and related technologies. - Improve workload orchestration, dependency management, and operational consistency. - Build monitoring, dashboards, alerts, and health checks to improve visibility and reliability. - Lead incident triage, root cause analysis, and post-incident improvements. Observability & Operations - Integrate workload automation platforms with monitoring and observability solutions. - Build dashboards, metrics, and alerts to improve visibility and operational efficiency. - Lead incident triage, root cause analysis, recovery efforts, and post-incident improvements. - Optimize workload performance, resource utilization, and platform reliability. Partnership & Governance - Partner with application, cloud, database, security, and operations teams to ensure reliable workload execution. - Provide guidance on workload design, scheduling strategies, dependency management, and error handling. - Support audit, compliance, and operational governance requirements. - Document standards, playbooks, and best practices while mentoring team members. What You'll Bring - 5–8+ years of experience in workload automation, platform engineering, Site Reliability Engineering (SRE), production operations, or related environments. - Hands-on experience with Stonebranch preferred, or another enterprise workload automation platform such as BMC Control-M, AutoSys, ESP, CA-7, IBM Workload Scheduler (TWS), Redwood RunMyJobs, ActiveBatch, JAMS, Tidal, Automic (UC4), or OpCon. - Experience supporting enterprise batch processing, dependency modeling, workload orchestration, SLA management, and recovery processes. - Strong scripting and automation skills using PowerShell, Python, Bash, SQL, REST APIs, JSON, and YAML. - Experience with Git, CI/CD pipelines, and Infrastructure as Code (Terraform, CloudFormation, AWS CDK, or similar) and automation (Ansible, JFrog Artifactory, etc). - Strong AWS experience, including EC2, S3, Lambda, RDS/DynamoDB, VPC networking, observability, and high-availability architectures. - Proven design and implementation of restart/rerun patterns, dependency modeling, and idempotent batch frameworks. - Excellent coordination skills across incident and change processes, with clear, concise communication to technical and non-technical stakeholders. - Strong troubleshooting, communication, and stakeholder management skills. Nice to Have - Experience in financial services, insurance, healthcare, or other highly regulated industries. - Experience standardizing workload automation platforms and operational governance practices. - Experience integrating workload automation platforms with enterprise monitoring and observability solutions. - AWS, ITIL, CISSP, or related certifications. How Success Will Be Measured - Reduced SLA jeopardy events, breaches, and recovery times (MTTR). - Increased adoption of standardized job templates, recovery patterns, and automated validation checks. - Improved audit readiness through consistent logging, documentation, and evidence collection. - Reduced manual intervention and alert noise while improving workload completion rates and platform reliability. Pay Transparency Salary Range: $90,000-$128,500 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.

Location Designation: Fully Remote Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview:As a Short Term Disability (STD) Claims Manager, you will develop the knowledge and skills needed to conduct thorough investigations, make determinations regarding short-term disability eligibility for our customers, provide ongoing claim administration, and communicate decisions and status updates. This is a fast-paced job where attention to detail counts. The Claim Manager's decisions have a direct impact on customers' health, well-being and sense of security. The ability to make and effectively communicate decisions within tight timeframes, while integrating knowledge of medical conditions, customer contracts, Group Benefit Solutions and corporate compliance are critical for success. What You'll Do: - Make claim / customer eligibility determinations and manage on-going claims for an assigned caseload of short-term disability claims, through capturing medical information, applying appropriate contractual provisions, following legal guidelines, and leveraging expert resources. - Communicate with claimants, employers, and various medical professionals to gather information regarding the application for, payment of, and ongoing management of short-term disability benefits. - Support and promote all integration initiatives (including Family Medical Leave, Life Assistance Programs, Integrated Personal Health Team, Your Health First, Healthcare Connect, etc.). - Ability to handle potentially high levels of call volume from customers and clients. - Respond to various written and telephone inquiries, including eligibility, approval/denial determinations, status and continuation or closure of benefits. - Work directly with clients and Vocational Rehabilitation Counselors to facilitate return to work either on a full-time or modified duty basis. - Network with both customers and physicians to medically manage claims from initial medical requests to reviewing and evaluating ongoing medical information. - Pay all covered claims accurately and timely. - Execute on all customer performance guarantees. - Adhere to standard timeframes for processing mail, tasks and outliers. - Understand Group Benefit Solutions and Corporate Compliance, Polices and Procedures and best practices. - Stay abreast of ongoing trainings associated with role and business unit objectives. - Respond to all telephonic and email inquiries within customer service protocols in a clear, concise and timely manner. What You'll Bring: - 2 year minimum of professional experience. - Strong critical, analytical and investigative skills; ability to gather information, analyze facts, and draw conclusions. - Must have the ability to work with a sense of urgency and be a self-starter with a customer focus mindset. - Ability to build and maintain effective relationships. - Effective interpersonal, written and verbal communication skills. - Excellent planning, time management and organizational skills. - Ability to manage multiple and changing priorities. - Strong negotiation skills. - Must have the ability to work with a sense of urgency and be a self-starter with a customer focus mindset. - Must be technically savvy with the ability to toggle between multiple applications and/ or computer monitors simultaneously. - Proficiency with MS Office applications is required (Word, Outlook). - Proven track record of successfully driving results in a complex matrix environment is a (+). - Additional experience administering FMLA and/or State Leaves is a (+). - Knowledge of legal liability, insurance coverage and medical terminology is a (+). - HS Diploma or GED required. Bachelor's degree strongly preferred. Technology Requirements:Functioning broadband (cable/DSL) should meet the following minimum requirements 50mb download/20mb upload speed. Ability to hardwire into internet connection required. #LI-ML1 #LI-REMOTE Pay Transparency Salary range: $42,500 - $65,500 Overtime eligible: Nonexempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 94327 #GBS

Job Requisition ID: 93989 Location Designation: Fully Remote Role Overview The Senior Associate, Morbidity Underwriting Risk & Quality Solutions is an advanced individual contributor responsible for ensuring the quality, consistency, and effectiveness of morbidity underwriting decisions across Long Term Care and Individual Disability Insurance. This role owns morbidity underwriting quality insights, monitoring, and reporting, and plays a critical role in identifying trends, assessing adherence to guidelines, and driving improvements to underwriting practices, tools, and processes. The individual operates with a high degree of independence, applying deep underwriting expertise and analytical judgment to evaluate outcomes, influence decision-making, and support continuous improvement across underwriting and modernization efforts. What You'll Do: Quality Oversight & Case Review - Perform post-decision reviews of LTC and IDI underwriting cases to assess accuracy, consistency, and alignment with morbidity underwriting guidelines - Apply expert judgment to evaluate whether underwriting decisions are equitable, balanced, and aligned with intended risk outcomes - Identify decision inconsistencies, guideline deviations, training opportunities and areas of elevated risk Trend Analysis & Insight Generation - Own monitoring and analysis of morbidity underwriting quality trends across products, cohorts, and distribution channels - Identify patterns in decisioning, including inconsistencies, leakage, or emerging risks - Develop and maintain dashboards and reporting to track quality metrics and performance over time Process Improvement & Recommendations - Drive recommendations to improve underwriting quality and consistency, including: - Training needs - Updates to underwriting guidelines and procedures - Enhancements to rules, tools, and systems - Partner with underwriting leadership to prioritize and implement improvements Cross-Functional Collaboration & Influence - Collaborate with Morbidity Underwriting Managers, Product, and Underwriting Modernization teams to translate insights into actionable improvements - Provide input into model evaluation, rule changes, and system enhancements impacting morbidity underwriting - Facilitate working sessions to align stakeholders on findings, root causes, and solutions Subject Matter Expertise & Governance Support - Serve as a subject matter expert in morbidity underwriting quality and best practices - Ensure adherence to underwriting guidelines, regulatory requirements, and internal standards - Support governance routines by providing clear, data-driven insights into underwriting performance and quality What You'll Bring: Required Qualifications - 5-10+ years of experience in life/health, LTC, or IDI underwriting with strong morbidity expertise - Deep understanding of underwriting guidelines, risk assessment, and decision frameworks - Experience reviewing complex underwriting decisions and identifying inconsistencies or risk patterns - Strong analytical skills with ability to synthesize data and generate actionable insights - Experience with reporting and data visualization tools (e.g., Excel, Qlik, Tableau, Power BI, SQL) - Proven ability to influence cross-functional stakeholders without direct authority - Strong written and verbal communication skills Preferred Qualifications - Experience in underwriting quality control, audit, or second-line review functions - Experience supporting underwriting automation, models, or rules engines - Experience using AI tools or willingness to research and build AI tools for efficiency of reviews. - Industry designations (FLMI, FALU, DIA, DIF LTCP.) - Experience working in Agile or product-based environments Success Measures - Improved consistency and accuracy of morbidity underwriting decisions - Reduction in guideline deviations and quality defects - Measurable improvements in underwriting outcomes and risk alignment - Adoption of recommended process, guideline, and system enhancements - Strength of cross-functional alignment and stakeholder engagement #LI - EM1 #LI - REMOTE Pay Transparency Salary Range: $100,000-$143,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 93989

Job Requisition ID: 94022 Location Designation: Fully Remote Job Title: Experience & Digital Marketing, Business Planning Senior Production & Portfolio Associate When you join New York Life, you are joining a company that values career development, collaboration, innovation, and inclusiveness. You will have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture. The Business Planning team is part of the Experience & Digital Marketing organization (EDM). As EDM brings an increasing number of capabilities in-house, Business Planning plays a critical role in coordinating and driving the integration, sequencing, and delivery of workstreams into the broader portfolio. This is delivered through (1) management of EDM's integrated business plan, roadmap, and portfolio of work, (2) mobilization and delivery management of large-scale, cross-functional programs and production that support EDM's strategic goals and activations, (3) synthesis and packaging of complex work into clear plans and narratives, and (4) the empowerment of EDM employees to organically grow, connect, and collaborate to achieve business outcomes. What great looks like in this role: You are a motivated, energetic, adaptable, and extremely detail-oriented candidate who can seamlessly plan, coordinate, and drive a diverse portfolio of large-scale, cross-functional programs and activations - from enterprise-level roadmap planning and resource alignment to production coordination, delivery tracking and OKR reporting. You think at the portfolio level: understanding how individual programs connect, where dependencies exist, and how sequencing decisions impact campaign needs. Examples of programs include in-house creative and content production, cross-channel campaign activation, MarTech & Digital Experience Platform enablement, and modernization efforts. You are eager to engage with and listen to employees and partners of all levels, bringing passion, strategic planning detail, and thoughtfulness to every interaction. You have strong teamwork skills, excellent written and verbal communications, and the capacity to work cross-functionally and influence at all levels of the organization. You have a firm handle on leading meetings, solving problems & proposing solutions, facilitating workshops & synthesizing outputs, and asking questions. You take initiative and you are a process-oriented problem solver & critical thinker with the ability to manage multiple efforts and balance work strategically. You have incredibly strong organizational skills and the ability to prioritize work in a deadline-driven environment, including proficiency in using digital tools and platforms. Key Responsibilities: - Lead EDM portfolio planning and delivery across assigned programs, defining multi-year roadmaps, prioritization frameworks, investment sequencing, and resource strategies to ensure the portfolio advances EDM's business plan and OKR framework. - Coordinate production planning across in house creative, content, and technology teams, ensuring production requirements, timelines, dependencies, and resource needs are incorporated into portfolio plans and activation strategies. - Connect the dots across programs and portfolios of work, identifying how strategy, roadmap decisions, resource allocation, and program outcomes collectively support EDM business objectives, while surfacing tradeoffs, opportunities, and downstream implications. - Facilitate cross functional planning, governance, and decision making across stakeholders, driving alignment on priorities, milestones, dependencies, and business outcomes through workshops, planning sessions, and executive discussions. - Own and maintain portfolio management artifacts, including integrated roadmaps, capacity plans, dependency maps, and planning assumptions, ensuring leaders have accurate visibility to support prioritization and decision making as conditions evolve. - Identify, assess, and escalate portfolio level risks, constraints, and planning gaps, including resource limitations, roadmap conflicts, and interdependencies, while bringing recommendations and options to support timely resolution. - Continuously improve planning, portfolio management, and reporting practices, leveraging tools such as Workfront and AI to increase transparency, streamline operations, strengthen governance, and improve organizational effectiveness at scale. Skills & Competencies: - Experience within a marketing, creative, content, digital, or customer experience organization, with a strong understanding of how marketing strategies, campaigns, and activations are planned, developed, and delivered. - Strong collaboration and teamwork skills (including internal employees and third-party partner resources). - Strong written and verbal communications, especially regarding public speaking, email communications, and PowerPoint presentations. - Ability to work cross-functionally and partner with both colleagues and business leaders to influence at all levels of the organization. - Self-starter, process-orientated problem solver, with the ability to manage multiple efforts and balance work strategically. You have no problem working in the gray. - Strong organization skills and ability to prioritize work in a deadline driven environment. Detail-oriented is an absolute must. - Preferred if candidate brings strong knowledge of Tier 1 creative and content production, including production operations, rights and usage management, talent and asset licensing, vendor management, budgeting, workflow governance, resourcing, and delivery planning, enabling effective planning, operational management, cross functional coordination, and informed decision making across complex programs and activations. - Proficiency in using digital tools and platforms - specifically, strong command of PowerPoint is required, and the ability to tell a story and complex narrative through slides; familiarity with Adobe Workfront would be a great value-add; the team heavily uses AI, and the candidate must either be "all-in" on learning and scaling (training is provided by the company) - or, proven experience of solutioning problems and creating efficiencies through AI is an incredibly strong value-add. Experience: - A minimum of a bachelor's degree and at least 7 years of relevant experience - Proven experience in cross-functional & large-scale business planning, activation production, strategy, project/program planning and/or management; please note that work samples may be requested. Job Level: LEVELPF4 Pay Transparency Salary Range: $100,000-$143,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 94022

Location Designation: Fully Remote Business Unit: Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-size and large companies. Our work fosters a healthier, happier and more secure workforce, contributing to New York Life's legacy of being there when we're needed most. Here, you'll design, implement and support these solutions directly impacting customers' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits and life insurance solutions. Role Overview: The Readiness Owner is responsible for driving operational readiness and change management activities across initiatives impacting Client Implementation, Client Readiness, and related Group Benefit Solutions operations. This role partners closely with Experience Owners, Project Managers, Technology teams, and cross-functional business stakeholders to ensure new processes, systems, and capabilities are successfully implemented and adopted. Supporting portfolio priorities and PI planning cycles, the Readiness Owner translates strategic objectives into executable readiness plans, aligns operational workflows across onboarding, implementation, and servicing functions, and helps ensure successful business outcomes with minimal disruption to day-to-day operations. What You'll Do: - Assess operational impacts of strategic initiatives and process changes, define readiness requirements, and develop comprehensive readiness plans aligned with project milestones, portfolio priorities, and implementation timelines. - Lead process engineering activities by mapping current and future-state workflows, identifying operational waste and process improvement opportunities, and developing documentation, SOPs, and supporting materials required to operationalize new capabilities. - Identify operational risks, gaps, dependencies, and reporting requirements, develop mitigation strategies, and proactively escalate issues that may impact implementation success or adoption. - Partner with Experience Owners, Project Managers, Technology teams, Client Implementation leadership, and business stakeholders to coordinate readiness activities, align expectations, and provide clear communication on readiness status, risks, and progress. - Support testing, readiness validation, go-live execution, and stabilization efforts by ensuring business workflows are accurately represented in testing, resolving readiness gaps, monitoring adoption, and facilitating successful transition to business-as-usual operations. What You'll Bring: Required Skills: - Bachelor's degree or equivalent professional experience in business operations, project management, organizational change management, or a related field. - Experience supporting operational readiness, business transformation, project delivery, or change management initiatives within a complex business environment. - Strong understanding of implementation, onboarding, servicing, or operational workflows and the ability to evaluate impacts across interconnected business processes. - Demonstrated experience with process mapping, workflow analysis, documentation development, and identification of process improvements that support operational excellence. - Strong communication, facilitation, and stakeholder management skills with the ability to influence and build alignment across cross-functional teams without direct authority. - Excellent analytical, problem-solving, organizational, and prioritization skills with the ability to manage multiple initiatives in a fast-paced environment. Preferred Skills - Experience working within Agile delivery environments, including PI planning, portfolio management, or large-scale transformation programs. - Familiarity with Group Benefits, insurance operations, client implementation, or service delivery organizations. - Knowledge of organizational change management methodologies, readiness assessments, and adoption measurement practices. - Experience developing training materials, job aids, standard operating procedures, and operational enablement resources. Pay Transparency Salary Range: $85,000-$115,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress. As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs. Job Requisition ID: 94259

Location Designation: Fully Remote Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Role Overview: The Senior Sales Representative role is a key part of our New York Life Group BenefitSolutions distribution organization that focuses on growth of the organization bydeveloping highly productive producer relationships, selling new business, andassisting with the persistency of our inforce clients. The Senior Sales Representativerole sells group insurance products, including Life, Accident, Disability (STD and LTD), Absence Management, and Supplemental Health (Accident, Critical Illness, andHospital Indemnity) solutions to middle market (50-5000 lives) clients. In addition, the Senior Sales Representative is responsible for partnering with other Field Officeroles to drive proactive growth (upselling and cross selling) and the profitable retention of lnforce Clients. We are seeking a candidate who is a self-starter who likes building relationships and driving profitable sales results in a fast-paced environment. ** Strong preference for candidates located in Northern and Central New Jersey. ** What You'll Do: • Develop strong business relationships with brokers and consultants in your assigned area to drive quote activity and new business. • Collaborate with internal and external partners to identify and secure growth opportunities, ensuring smooth implementation. • Handle routine to moderately complex issues with a proactive and assertive approach. • Build and maintain relationships across different departments within the organization. • Independently and collaboratively achieve goals and objectives. • Manage multiple tasks efficiently, prioritizing as needed. • Serve as a knowledgeable local market resource on insurance products and industry changes. • Ensure an exceptional experience for clients and brokers. • Maintain an acceptable driving record. • Drive new business through sourcing RFPs, working with underwriting, and delivering proposals. • Meet or exceed annual business targets for new business premiums and case counts. • Maintain consistent broker outreach and quote activity. • Develop and sustain strong broker and consultant relationships. • Oversee the sales process for Life, Accident, Disability, Absence Management, and Supplemental Health products. • Work with service partners to optimize upselling opportunities and achieve retention goals. • Participate in renewals, including underwriting negotiations and presentations. • Attend industry events to expand knowledge and relationships. • Maintain compliance tracking as needed. • Engage in training and mentor new hires. • Contribute to special projects and suggest process improvements. • Operate in a way that supports team and individual success. • Uphold honesty and respect in all interactions. • Communicate effectively to enhance productivity and relationships. What You'll Bring: • Strong verbal and written communication, presentation, and interpersonal skills. • Preferably 4+ years of experience in sales or a related field. • A BA/BS degree is preferred. • Experience in Life, Accident, Disability, and Leave is an advantage. • A valid driver's license is required. • Life and Health Insurance licenses are preferred; or ability to obtain these licenses within 90 days of hire. • Proficiency in MS Office. • Ability to effectively use and present online tools and technology. • Strong negotiation and influencing skills. • Excellent active listening skills and exceptional communication abilities. • Ability to travel domestically, with overnight stays up to 40% of the time. #LI-SV1 #LI-REMOTE Pay Transparency Salary range: $200,000 + (base plus sales incentive) Overtime eligible: Exempt Discretionary bonus eligible: No Sales bonus eligible: Yes Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program. Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program. Our Benefits We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site. Our Diversity Promise We believe in a diverse workforce because it is our mission to advocate for the financial security and success of people in every community. This is why diversity, equity, and inclusion (DEI) are guiding principles that are embedded in our brand and our culture. Click here to learn more about how we have been recognized for our leadership. Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com. Job Requisition ID: 94263 #GBS