• Establish, manage, and grow Acronis’ presence within existing and new service provider partners • Grow incremental Annual Recurring Revenue/sales through the management of sales initiatives • Responsible for training, onboarding, and enablement of new/prospective service providers • Expected to deliver monthly, quarterly and annual partner forecast/pipeline • Recruit, onboard, and train new MSP partners • Conduct Quarterly Business Reviews and Quarterly Business Planning Sessions with assigned SP partners • Enable cross-functional cooperation between Sales, Marketing, Professional Services, and other teams • Work with Service Providers to sell to their existing base of customers

What Makes Us Unique At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 but we're just getting started. How You'll Make an Impact: As an Account Manager you will be part of the Customer Success team. AMs will be expected to actively manage a portfolio of customers with an estimated value of $900,000 - $1,000,000 USD with the goal of building strong customer relationships. Our AM Team is responsible for identifying upsell opportunities for ACV expansion and minimizing customer churn. AMs will act as the first point of contact for all things related to Cloudbeds. They are responsible for guiding clients through their customer journey while providing recommendations on how to best improve their business in order to achieve success. As an AM you will make the motto “more reservations, happier guests” a reality by providing strategic guidance to our customers around the world and helping them achieve their “Success Outcomes.” What You Bring to the Team: - Serve as the main point of contact for all Cloudbeds-related needs for your portfolio of LATAM customers, managing escalations and ensuring seamless customer experiences - Achieve retention goals by building strong customer relationships, identifying upsell opportunities, and implementing proactive strategies to minimize churn - Use a consultative approach rooted in hospitality expertise to drive product engagement, customer "stickiness," and portfolio growth through tailored recommendations - Analyze customer data and usage patterns to improve platform utilization, identify at-risk accounts, and surface opportunities for customers to optimize their operations - Coordinate with technical support teams on escalations, troubleshoot platform issues, and leverage your hospitality knowledge to solve complex customer challenges - Gather and synthesize customer feedback, feature requests, and pain points to inform product roadmap and share insights across Sales, Product, and Marketing teams - Develop deep product knowledge of the Cloudbeds platform and stay current on system updates to effectively train and guide customers What Sets You Up for Success: - Bring 5+ years of hospitality industry experience in key operational roles such as Revenue Manager, Front Desk Manager, Operations Manager, or General Manager within hotels or hospitality properties - Demonstrate strong understanding of hotel operations, including revenue management, front desk workflows, reporting, and property management systems (PMS) - Possess experience in the LATAM hospitality market with deep knowledge of regional customer needs, expectations, and business practices - Deliver exceptional communication with empathy, resilience, and a genuine passion for serving customers—even in challenging situations - Speak Spanish fluently (native or professional proficiency) and are comfortable working LATAM business hours to serve customers across the region - Show ability to learn technology platforms quickly and translate technical concepts into practical solutions for hoteliers - Manage multiple customer accounts and projects simultaneously with strong organizational skills and proactive follow-through Bonus Skills to Stand Out (Optional): - Experience with hospitality SaaS platforms or technology solutions (customer-facing roles in hospitality tech, implementation, onboarding, or customer success) - Portuguese language proficiency - Familiarity with CRM platforms (Salesforce, HubSpot) and data analysis tools for tracking customer health and performance What to Expect - Your Journey with Us Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary. Learn more online at cloudbeds.com Company Awards to Check Out! - Best All-In-One Hotel Management System | HotelTechAwards (2025) - Overall 10 Best Places to Work | HotelTechAwards (2025) - Most Loved Workplace® Certified (2024) - Top 10 People’s Choice(2024) - Deloitte Technology Fast 500 (2024) Discover our Benefits: - Remote First, Remote Always - PTO in accordance with local labor requirements - Monthly Wellness Fridays - enjoy an extra long weekend every month - Full Paid Parental Leave - Home office stipend based on country of residency - Professional development courses in Cloudbeds University - Access to professional development, including manager training, upskilling and knowledge transfer Everyone is Welcome - A Culture of Inclusion Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard of hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes. To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

• Lead and grow a portfolio of approximately 20 of AdRoll’s existing mid market advertisers, using performance data in creative ways to proactively drive product adoption, upsells/cross-sells, and client retention • Foster and strengthen relationships with clients at the highest levels of organizations (Director, VP, C-suite) through email, phone, in-person meetings • Provide consultative and strategic marketing guidance for clients to help achieve their business growth goals • Be able to evaluate and optimize marketing channels based on metrics such as return on ad spend, cost per acquisition, new customer acquisition engagement, and assist with increasing the lifetime value of our clients' customers • Work closely with sales support teams across Solutions Engineering, Dynamic Creative, and Optimization departments to optimize and troubleshoot online advertising campaigns as well as Onboarding teams with a shared goal of development, retention, and growth in new partnerships • Partner with the Product team and consistently surface client feedback

AdRoll, a brand of NextRoll, is a leading AI-powered marketing platform that helps businesses grow by turning customer intent into measurable revenue. Thousands of brands use AdRoll to run high-performing digital advertising across display, CTV, and digital out-of-home (DOOH), combining predictive AI, automation, and rich customer insights to drive real commercial outcomes. AdRoll is seeking an Account Strategist or Account Manager (title dependent on experience) to support and manage our customers in APAC. This is a great opportunity to become part of a dynamic, high-performing team, as well as make an impact on the company growth. You will support and expand existing business and be instrumental in providing consultative value to our existing customer base through strategy development and product adoption by understanding their fundamental business needs. This role is open in Sydney or Australia Remote. Unsure that you check all the boxes? You should still apply! We’ll review your application for other opportunities. We're always on the lookout for talented people and we're committed to developing each employee's career with over 1,800 training classes offered every year. The impact you’ll make: - Lead and grow a portfolio of approximately 20 of AdRoll’s existing mid market advertisers, using performance data in creative ways to proactively drive product adoption, upsells/cross-sells, and client retention - Foster and strengthen relationships with clients at the highest levels of organizations (Director, VP, C-suite) through email, phone, in-person meetings - Provide consultative and strategic marketing guidance for clients to help achieve their business growth goals - Be able to evaluate and optimize marketing channels based on metrics such as return on ad spend, cost per acquisition, new customer acquisition engagement, and assist with increasing the lifetime value of our clients' customers - Work closely with sales support teams across Solutions Engineering, Dynamic Creative, and Optimization departments to optimize and troubleshoot online advertising campaigns as well as Onboarding teams with a shared goal of development, retention, and growth in new partnerships - Partner with the Product team and consistently surface client feedback Skills you’ll bring: - Account Strategist: Minimum of 2+ years of sales or account management experience in AdTech, media, performance marketing, or programmatic advertising. - Account Manager: Minimum of 4+ years of sales or account management experience in AdTech, media, performance marketing, or programmatic advertising. - Data-driven with very strong analytical and reporting skills - Knowledge of the latest industry trends within AdTech and MarTech - Self starter with a solutions-oriented attitude - Extremely organized and experienced in managing/prioritizing a high volume of tasks - Passionate about collaboration and working cross-functionally with a host of different teams Benefits and perks: - Great salary, equity, and a health insurance subsidy - One month of paid time off and work/life balance - Up to 3 months of paid family leave - Join a community of fellow Rollers as a member of one of our Employee Resource Groups - Ample opportunities to volunteer with local organizations with NextRoll Gives Back - For additional benefits not mentioned, visit our Careers page About NextRoll: NextRoll is a leading marketing technology company that empowers businesses to drive sustainable growth while building trusted connections with their audiences. Built on nearly two decades of AI and data expertise, NextRoll delivers its solutions through AdRoll, its flagship brand and connected advertising platform. The AdRoll platform brings together two powerful offerings: the AdRoll product, which helps brands generate awareness, deepen engagement, and drive measurable revenue through AI-powered multi-channel campaigns; and AdRoll ABM, a full-funnel account-based marketing product that unifies buyer insights, predictive AI, and multi-touch advertising to accelerate pipeline and revenue for B2B teams. Together, these solutions give marketers the clarity, efficiency, and performance they need to grow with confidence. NextRoll is a privately held company headquartered in San Francisco, CA. We are committed to building diverse teams of “Rollers” and are proud to be an equal opportunity employer. Learn more about our DEI impact via our DEI Annual Report on our Culture page. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact candidateacommodations@nextroll.com.